Information Management Expert. ECB, Frankfurt. Open until 31 October 2013

Information Management Expert Reference 2013-205-EXT Function The position of Information Management Expert as a member of the DARWIN team is located in the Information Management Services Division (IMS) of the European Central Bank’s Directorate General Secretariat. In particular, IMS has the following responsibilities: developing, maintaining and guiding the implementation of information management policies and procedures and providing records management services, including in the area of data protection; supporting the further development of Enterprise Content Management (ECM) and coordinating the selection of systems and tools for archives and library, and for collaboration, document and records management; managing the ECB’s central archives and library; providing related functional training, maintenance and support for the ECB, the Eurosystem, the European System of Central Banks (ESCB), the European Systemic Risk Board (ESRB) and, in the future, the single supervisory mechanism (SSM). The main tasks allocated to this position contribute to the efficient and effective use of, and improvements to, the DARWIN solution, which is currently being used by 11,000 users and is planned to be deployed to the new banking supervision activity of the ECB (SSM). DARWIN (Documents And Records Web-based Information Network), which is based on the standard software package Open Text Content Server, aims to: provide ECB business areas, ESCB Committees, the ESRB and the Joint Supervisory Teams with solutions that enable them to manage and share the increasing amount of information and facilitate document-centric collaborative work; facilitate the implementation of information management policies and guidance; enable compliance with the legal framework within which the ECB operates. The successful applicant will be entrusted with the following main tasks: in-depth analysis and optimisation of business information management processes; definition and documentation of functional requirements and specifications for new information management solutions in line with business needs; design and configuration (using existing DARWIN functionality) of sophisticated workflows, reports, customised web interfaces, etc.; development, control and maintenance of the DARWIN configuration framework, including the maintenance of libraries; analysis of new products or product evolutions to assess the costs/benefits for the ECB and propose, in close collaboration with the Directorate General Information Systems (DG/IS), an implementation strategy and potentially participate in procurement procedures, design, testing and deployment of new solutions; resolution of complex functional issues and implementation of cross-cutting processes; mentoring and support of junior colleagues and newcomers; procurement and supervision of external consultants; collection, evaluation, prioritisation and design of functional improvements to DARWIN; planning, coordination, testing and deployment of DARWIN maintenance releases, with close coordination/interaction with DG/IS; managing projects geared towards improving information management in the ECB and ESCB, once approved, concerning, for example, e-mail management, digital asset management, digital preservation, etc. Qualifications and experience Applicants must have the following knowledge and competencies: master’s degree (ideally in business administration, information management, IT or related subjects); experience in implementing ECM systems with a specific focus on advanced business configurations such as forms, workflows and reports; specific experience with an Open Text Content Server platform would be a distinct asset; at least 3 years of experience in business analysis and process optimisation; at least 3 years of practical experience in the functional management of systems, including release management, testing strategies and quality control; knowledge and experience of the concepts, principles and practice of document, records and archives management; experience in market analysis and procurement issues would be an asset; experience in project management would also be an asset; working knowledge of standard office applications (Word, Excel, PowerPoint); advanced command of English with proven drafting ability; working knowledge of at least one other official language of the EU. Competencies The successful candidate will have the following behavioural competencies: Information-oriented uses advanced analytical skills to evaluate complex data structures and optimise business processes, and has strong conceptual capabilities to design new or simplify complex business processes and workflows and to optimise reports, resulting in increased speed and/or quality of output; Interpersonal is proficient in written and oral communication to ensure that complex issues are described in a clear and concise manner and business area requirements are probed and understood; demonstrates strong negotiation skills to influence business areas and ability to manage consultants; has well-developed mentoring skills to support newcomers; works cooperatively with others and shares information to achieve common goals, aligning own interests with those of the team; Personal ability to develop new concepts and influence the team’s working methods, and capability to alter own patterns of behaviour; shows commitment towards achieving organisational goals and handles both routine and non-routine tasks, showing a willingness to step outside normal work activities to meet changing demands; Task-oriented excellent organisational and prioritisation skills to deliver high quality in a timely manner, taking into consideration the constraints/availability of the business area, DG/IS and internal resources, as well as competing urgent issues; Closing Date for Applications: 31.10.2013 Further Information To enable the Division to maintain its business continuity capability, the successful applicant will occasionally be expected to perform work during non-standard working hours and work at the ECB’s standby sites. To further enhance the diversity of its workforce, the ECB particularly encourages applications from female candidates. This position has been allocated to salary band F/G. Three-year fixed-term contract, with possible conversion to a contract of indefinite duration subject to individual performance and organisational needs. How to apply Applications are to be made in English and submitted using our online application form. An "Applicants' Guide" can be downloaded from our recruitment pages. The recruitment process may include a pre-sceening exercise, a written exercise, a presentation and interviews. Further information on the ECB's conditions of employment for fixed-term positions can be found at http://www.ecb.europa.eu/ecb/jobs/html/index.en.html. Applications are accepted from nationals of Member States of the European Union. The requirements laid down in the vacancy notice must be met by the closing date for applications. This position has been allocated to salary band: F/G