Traineeships in Archives and Records Management. ECB, Frankfurt. Open until 24/03/2021

 

Traineeships in Archives and Records Management

 Students and graduates

 Secretariat

 3027

General Information

Type of contract  Traineeship

Who can apply?  EU nationals eligible for our traineeship programme (see further information section)

Grant  The trainee grant is €1,070 per month plus an accommodation allowance (see further information section)

Working time  Full time

Place of work  Frankfurt am Main, Germany

Closing date  24.03.2021

Your team

You will be part of the Information Governance Division in the Directorate General Secretariat. Our Division has 60 staff providing the framework, policies, procedures and tools for ensuring that ECB staff and European citizens can access, and benefit from, ECB information and data on an ongoing basis. We are currently devising an enterprise information management strategy and laying the foundations for a knowledge management programme, which will take a holistic approach to managing the ECB’s information and knowledge assets.

In your role as Trainee of Archives and Records Management Support (ARMS) in the Information Governance Policies Section, you will be part of a support team of six members of staff responsible for coordinating and performing information and access management tasks, as well as for preparing and communicating reporting and technical improvements, while working closely with the Information Management Specialists and key contact persons representing all of the ECB’s functions and operations.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply, irrespective of your gender, gender identity, ethnicity, sexual orientation, age, religion, disability or other characteristics.

Your role

As a Trainee of ARMS, you will:

• support the quantitative and qualitative monitoring and reporting of information management practices, as well as the implementation of the ECB’s retention policy for paper and digital records;
• contribute to a wide range of operational records management and archival support tasks related to how information is created, processed, stored and preserved for future use, and in a highly specialised environment;
• support the Division’s information management projects, including digital archiving and preservation, external collaboration and the opening of the ECB’s historical archives to the general public;
• develop and/or test functional requirements of enterprise content management and digital preservation systems;
• support and maintain the ECB’s information management policies, procedures and guidance;
• develop and enhance guidance and training material to raise staff awareness and encourage adherence to the ECB’s information management policies and procedures.

This traineeship offers you an excellent opportunity to obtain experience in providing information services in an institutional environment and to gain insight into various topics related to the ECB’s activities. You will be part of a dynamic and multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

Essential: 

• a bachelor’s degree or higher qualification in information, archives and/or records management or librarianship, or, if your first degree is not in this field, a postgraduate diploma, master’s degree or higher qualification – or enrolment in a postgraduate course – in any of these subjects;
• a working knowledge of the MS Office package, in particular Word, Excel, PowerPoint and Outlook;
• an awareness of and interest in the role and functioning of the ECB;
• an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 

• a sound understanding or working knowledge of (i) Enterprise Content Management systems, such as OpenText Content Server; (ii) collaboration tools, such as MS Teams; (iii) digital preservation software, such as Preservica; and (iv) and/or archival collection management tools, such as Calm and Adlib.

You are curious and eager to learn, and want to further develop your ability to analyse complex information. You are keen to collaborate with others, pursue team goals and learn from other people’s diverse perspectives. You strive to know and anticipate stakeholder needs, and will signal any need for change and propose alternative solutions.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are keen to be part of our team and to use your skills and competencies to achieve the objectives of this position.

Further information

Traineeships are of six months’ duration, extendable up to 12 months in total.

Application and selection process

Further information on how to join us is available on our website.

The recruitment process for this position will include an online interview via Webex. 

Digital Content Collaboration Expert. ECB, Frankfurt. Open until 15 March 2021

 

Digital Content Collaboration Expert

 Experienced

 Secretariat

 2808

General Information

Type of contract  Fixed-term contract which may be converted into a permanent contract after three years subject to individual performance and organisational needs

Who can apply?  EU nationals

Salary  F/G (1) (minimum monthly net salary €4,914 and benefits, see further information section)

Role specialisation  Information Management

Working time  Full time

Place of work  Frankfurt am Main, Germany

Closing date  15.03.2021

Your team

You will be part of the Information Governance Division in the Directorate General Secretariat. Our Division has 50 staff members who provide the framework, policies, procedures and tools to ensure that ECB staff and EU citizens have access to and can make the most of our information, now and in the future. We are currently one of the key players of the ECB Digital Transformation initiative.

In your role as Digital Content Collaboration Expert, you will be part of a team of six members of staff focusing on all aspects of the ECB collaboration tools suite, including real-time document collaboration, document storage, mobile editing, intranet and other tools used to improve information collaboration.

You will help to solve multidimensional information management problems, improve user experience and generate value for the ECB and ESCB users by leveraging on existing technology and/or identifying innovative new ways forward.

You will provide front-end/user interface (UI) configuration, design, platform management, testing and training services for a range of content management and collaboration tools, including OpenText Content Server 16.2.10, Microsoft 365, Confluence and Interact. More specifically, you will work with end-users to analyse, design and configure new collaboration solutions. This may involve developing workflows and integrations between systems, templates and web reports, as well as migrating data and creating an interface with other applications. 

You will have to work together with teams across the ECB to understand their requirements and workflow needs. You will work closely with other collaboration system owners on cross-functional opportunities to create a seamless and connected ecosystem to make developers, system owners, management and others more open and efficient.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply, irrespective of your gender, gender identity, ethnicity, sexual orientation, age, religion, disability or other characteristics.

Your role

As a Digital Content Collaboration Expert, you will:

• execute the collaboration-related activities of the Enterprise Information Management strategy and the Division’s strategic planning in close cooperation with other business areas;
• gather user requirements and design content management, collaboration, task management and/or workflow solutions that meet their needs; 
• analyse, design and configure new collaboration solutions for teams and individuals; 
• take responsibility for the collaboration product backlog, prioritise initiatives and ensure deadlines are met;
• engage and collaborate closely with teams across the ECB to define a forward-looking vision for the deployment and maintenance of ECB collaboration tools;
• support the adoption and strategic use of collaboration tools;
• communicate progress and performance to stakeholders and senior management; 
• drive the ECB’s collaboration application and integration strategy to create a holistic environment. 

The position offers you excellent opportunities to contribute to the digital transformation of a dynamic institution. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

Essential: 

• a master’s degree or equivalent in information management, computer science, knowledge management or another relevant field (click here for details on degree equivalences);
• deep understanding of collaboration products (OpenText Content Server, Microsoft 365, Confluence and Interact) and experience with them in a large organisation environment; 
• solid experience at an intermediate or higher level with at least one of the following:

• front-end/UI web development;
• Content Management System administration;
• graphic design;
• user experience (UX) design;
• information architecture;

• track record of managing highly complex collaboration projects; 
• professional customer orientation with a strong commitment to provide a high standard of service to users; 
• strong organisational and planning skills; 
• an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 

• understanding of change management principles and experience in leading change initiatives;
• ability to understand and translate complex information and issues;
• ability to work independently in a rapidly evolving environment; 
• ability to interact with and influence stakeholders at different levels.

You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs.

You are motivated to be part of our team and to use your skills and competencies to achieve the objectives of this position.

Working modalities

To enable the Division to maintain its business continuity capability, you will occasionally be expected to perform work during non-standard working hours and work at the ECB’s standby sites.

Further information

The formal title for this position will be Organisational Solutions Expert. 

For additional information on this specific vacancy, you can speak to the hiring manager, Sylvie Beausuroy, on +49 (0)69 1344 17122 

Application and selection process

The recruitment process for this position includes a written exercise, a presentation and interviews. 

Records/Knowledge Management Specialists. ECB, Frankfurt. Open until 15 December 2020

 

Records/Knowledge Management Specialists

 Knowledge, Information, Data&Statistics

 Entry/early career

 Secretariat

 2800

General Information

Type of contract  Fixed-term contract, which may be extended subject to individual performance and organisational needs

Who can apply?  EU nationals

Salary  E/F (1) (minimum monthly net salary €4,034 and benefits, see further information section)

Role specialisation  Information Management

Working time  Full time

Place of work  Frankfurt am Main, Germany

Closing date  15.12.2020

Your team

You will be part of the Information Governance Division in the Directorate General Secretariat. Our Division of 50 staff members provides the framework, policies, procedures and tools to ensure that ECB staff and European citizens are able to access and benefit from our information on an ongoing basis.

As a Records/Knowledge Management Specialist you will play a key role in strengthening the ECB’s information and knowledge management services. You will work to improve the ECB’s efficiency and effectiveness by meeting users’ information needs and developing lean and automated information processes. You will make the best possible use of technology and advise and train our users to work with information in a consistent and self-sufficient manner.

You will work closely with your Team Lead and colleagues across the Division, as well as with other ECB business areas (in particular within the Directorate General Information Systems and the Data Protection Office), to deliver the Division’s work programme.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply, irrespective of your gender, gender identity, ethnicity, sexual orientation, age, religion, disability or other characteristics.

Your role

As a Records/Knowledge Management Specialist you will:

• engage and collaborate with our users to identify/understand their needs and to design and deliver user-centric records management and knowledge management solutions;
• design and advise on ECB information structures (access rights, folder structures, metadata, taxonomies, etc.) to facilitate the efficient recording of ECB information (information capture, retrieval and retention);
• review and monitor ECB information structures and processes to ensure that they are as efficient as possible and comply with ECB information policies and obligations, ideally in an automated way;
• proactively maintain awareness of emerging records and knowledge management services, trends, standards and technologies and understand their impact on the ECB’s information and knowledge services;
• advise, train and engage users, making them aware of the available information policies, processes, services and solutions and empowering them to work with information in a consistent and self-sufficient manner;
• actively contribute to projects that enhance the ECB’s information and knowledge services and solutions.

This position offers an excellent opportunity to combine your passion for information and knowledge management, your enthusiasm for technology and your impeccable customer service skills to transform information processes and services at the ECB. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

• a bachelor’s degree or equivalent in archives, records management, knowledge management or information science (click here for details on degree equivalences);
• in addition to the above, a minimum of two years’ experience in providing records or knowledge management services, i.e. designing efficient and robust information processes and structures; 
• experience of working collaboratively with users to gather, analyse and assess their information needs in order to provide innovative and user-centric knowledge and information solutions;
• experience of leading initiatives to foster desired behaviours and promote good information and knowledge management practices (e.g. knowledge sharing and open collaboration);
• experience in designing efficient and robust information processes and structures;
• a comprehensive knowledge of records management concepts, principles, functions, techniques, methods and international standards, as well as proven experience of applying them to information holdings;
• a broad awareness of information governance, information management and knowledge management issues, trends, standards and technologies;
• an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 

• an understanding of the changing role of information professionals; 
• knowledge and understanding of metadata and the ability to design metadata structures to support information retrieval;
• experience with ECM software and collaboration and information exchange tools, preferably OpenText Content Server, Documentum, Microsoft Teams, digital whiteboards, SharePoint, Confluence and Dropbox.

You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs. 

You are motivated to be part of our team and to use your skills and competencies to achieve the objectives of this position.

You are aware of your strengths and areas for development and know what motivates you to perform at your highest level.

Working modalities

We are willing to discuss part-time arrangements.

Further information

The formal title for this position will be Information Management Specialist.

Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.

For additional information on this specific vacancy, you can speak to the hiring manager, Laura Rodewald, on +49 172 5728395 between 11:00 to 13:00 on Tuesday, 24 November, 10:30 to 12:30 on Thursday, 26 November and on Wednesday, 9 December, 15:00 to 17:00.

Application and selection process

For further information on how to join us, read more.

The recruitment process for this position may include an online interview via WebEx in the pre-selection phase and – if you are invited to participate in the subsequent selection phase – a written exercise, a presentation and interviews.

3 Traineeships in the Information Governance Division. ECB, Frankfurt. Open until 15 July 2020

Traineeships in the Information Governance Division

Reference 2020-298-TRA

Type of contract Traineeship

Who can apply EU nationals eligible for our traineeship programme
(https://www.ecb.europa.eu/careers/what-weoffer/
traineeship/html/index.en.html)

Salary The trainee grant is €1,070 per month plus an accommodation
allowance.

Working time Full-time

Place of work Frankfurt am Main, Germany

Closing date for
applications
15 July 2020

Your team
You will be part of the Information Governance Division in the Directorate General Secretariat. Our
Division provides records management and archival services, including managing the ECB’s
document and records management system, and library information services. In addition, the Division
develops, maintains and guides the implementation of information management policies and
procedures and is responsible for related training, maintenance and support.
We are currently devising an Enterprise Information Management strategy and laying the foundations
for a knowledge management programme, which will involve taking a holistic approach to managing
the ECB’s information and knowledge assets.

The Division is seeking to recruit three trainees: two in the Archives and Records Management team
within the Information Governance Policies Section and one in the Library team within the Knowledge Solutions Section.
The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply, irrespective of your gender, gender identity, ethnicity, sexual orientation, age, religion, disability or other characteristics.

Your role
 
As a trainee in the Archives and Records Management team you will:
be part of the centralised Archives and Records Management Support Service and be involved
in a wide range of operational tasks related to how information is created, processed, stored
and preserved for future use, in a highly specialised environment;
specify and/or test functional requirements for electronic records management and archives
management/digital preservation systems;
support the quantitative and qualitative monitoring and reporting of information management
practices;
support the implementation of the ECB’s retention policy for paper and digital records;
help to acquire, appraise and describe archival material to meet business and organisational
needs;
contribute to the Division’s information management projects, including digital archiving and
preservation, external collaboration, digitalisation of archival material and the opening of the
ECB’s historical archives to the general public.
help to develop and update the ECB’s information management policies, procedures and
guidance;
help to streamline guidance and raise staff awareness to encourage adherence to the ECB’s
information management policies and procedures.

As a trainee in the Library team you will:
provide reference services and research support, using print and electronic information
resources;
help to provide customised information services to meet business and research needs,
including by scanning relevant publications, searching online databases, monitoring news and
setting up alerts;
help to develop tailored alert services and prepare annotated reading lists on topics related to
the ECB;
promote and raise awareness of available resources and services.
The traineeship offers you an excellent opportunity to gain experience in providing information
services in an institutional environment and to gain insight into various topics related to the ECB’s
activities. You will be part of a dynamic and multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

Qualifications, experience and skills

Essential:
a bachelor’s degree or higher qualification in information, archives and/or records management
or library studies, or, if your first degree is not in this field, a postgraduate diploma, master’s
degree or higher qualification – or enrolment in a postgraduate course – in any of these
subjects;
a working knowledge of Microsoft Office, in particular Word, Excel, PowerPoint and Outlook;
an awareness of and interest in the role and functioning of the ECB;
an advanced (C1) command of English and an intermediate (B1) command of at least one
other official language of the EU, according to the Common European Framework of Reference
for Languages,
https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3
.3-common-reference-levels-global-scale.

Desired:
for the traineeship in the Archives and Records Management team: knowledge of a document
management system such as OpenText Content Server, digital preservation software such as
Preservica, and/or archival cataloguing tools such as Calm and Adlib;
for the traineeship in the Library team: experience in providing library services and knowledge
of library management systems.
You are curious and eager to learn, and want to further develop your ability to analyse complex
information. You are keen to collaborate with others, pursue team goals and learn from other people’s
diverse perspectives. You strive to know and anticipate stakeholder needs, and will signal any need
for change and propose alternative solutions.

Further Information
Traineeships of six months, extendable up to 12 months in total.

Application and selection process
For further information on how to join us,
http://www.ecb.europa.eu/careers/before-you-apply/html/index.en.html.

Principal Information Management Expert. ECB, Frankfurt. Open until 1 April 2019

Reference:  2019-045-EXT 

Type of contract:

Fixed-term contract until 31 July 2021, which may be extended subject to individual performance and organisational needs 

Who can apply: EU nationals

Salary: H band and benefits

Working time: Full-time 

Place of work: Frankfurt, Germany

Closing date for applications: Monday, 1 April 2019

Your team

You will be part of the Information Governance (IGO) Division in the Directorate General Secretariat. Our Division has 45 staff providing the framework, policies and procedures to ensure ECB information is of high quality so that staff and EU citizens can rely on it now and in the future.

You will contribute to the development of the ECB’s Enterprise Information Management Strategy, which includes the digital preservation of its information assets and opening its archives to the general public. You will bring in robust and innovative ways to ensure ECB information and knowledge is archived and preserved effectively.

In your role as a Principal Information Management Expert you will play a key role in strengthening the ECB’s ability to effectively manage, preserve and provide access to its archives (both digital and physical) over the medium to long term. You will facilitate open collaboration between archivists and records managers to further enhance the ECB’s information management life cycle, archival processes and procedures. You may also be required to coordinate the work of eight to ten colleagues working in the Archives. You will work closely with your Head of Section and colleagues across the Division, as well as all ECB business areas (especially within the Directorate General Information Systems, Data Protection Office, Compliance and Governance Office and the Directorate General Legal Services), in order to deliver the team’s work programme.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply, irrespective of your gender, gender identity, ethnicity, sexual orientation, age, religion, disability or other characteristics.

Your role

As Principal Information Management Expert you will:

• review the ECB’s current archiving policies, procedures and standards to ensure they are fit for purpose, comparable with those in benchmark organisations, and in line with the ECB’s obligations and with industry best practices;

• lead and/or provide expertise for activities that further enhance the management and long-term preservation of digital material in various formats (e.g. audio-visual, born-digital holdings, web archiving);

• work with the team to develop and implement a framework to enable the ECB to seamlessly open its archives to the general public (e.g. an online digital catalogue and holdings, as well as related archival services, software and systems);
• provide and coordinate effective and efficient day-to-day archival operations (i.e. acquisition, appraisal, retention, description, preservation and disposition of digital and physical material);

• support team members in their professional development, in particular to expand their digital archiving knowledge and skills;

• contribute to the Division’s strategic planning by identifying particular trends and opportunities in the area of information governance and archiving.

The position offers an excellent opportunity to lead the digital transformation of a dynamic team. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

Qualifications, experience and skills

Essential:

• a master’s degree or equivalent in archiving, information management or another relevant field (for details on degree equivalences, read more);
• a minimum of three years’ experience in the development and implementation of archival policies, processes and procedures;
• a comprehensive knowledge of archival concepts, principles, functions, techniques, methods and international standards, and proven experience applying them to archives;
• a sound experience in appraisal, disposition and preservation of records (both physical and digital);
• strong organisational and planning skills;
• an advanced command of English and an intermediate command of at least one other official language of the EU.

Desired:

• the ability to interact with and influence stakeholders at different levels to adopt and support effective archival initiatives;
• experience in coordinating teams and projects;
• an understanding of change management principles and experience in leading change initiatives;

• advanced user-level skills with standard MS Office applications (such as Word, Excel and PowerPoint).

You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs. You are skilled at encouraging people to develop their abilities and are able to build high-performing teams.

Further information

For additional information on this specific vacancy, you can speak to the recruiting manager, Laura Rodewald, on +49 (0)69 1344 5708 between 16.00 – 17.00 on 12 March, 14.00 – 15.00 on 18 March and 16.30 – 17.30 on 21 March 2019.

The contract(s) offered will be fixed-term, the appointment being for two years as of the exact starting date of the selected person.

Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.

The recruitment process for this position may include an online interview via WebEx at the pre-selection stage and – if you are invited to participate further in the selection procedure – an on-site written exercise, a presentation and interviews.

Application and selection process

For further information on how to join us, read more.