20 Administrators (AD6) and 43 Assistants (AST3) in the field of Archives / Records Management. European Institutions. Open until 16 October 2018

ADMINISTRATIVE PROCEDURES

EUROPEAN PERSONNEL SELECTION OFFICE (EPSO)

NOTICE OF OPEN COMPETITIONS EPSO/AD/362/18 — ADMINISTRATORS (AD 6) AND EPSO/AST/145/18 — ASSISTANTS (AST 3) IN THE FIELD OF ARCHIVISTICS/RECORDS MANAGEMENT (2018/C 324 A/01)


Deadline for registration: 16 October 2018 at 12.00 (midday), CET


The European Personnel Selection Office (EPSO) is organising open competitions, based on qualifications and tests, to draw up reserve lists from which the Institutions of the European Union may recruit new members of the civil service as ‘administrators’ and ‘assistants’ (function groups AD and AST, respectively). This notice of competitions and its annexes form the legally binding framework for these selection procedures. Please see ANNEX III for the general rules governing open competitions.


Number of successful candidates sought:
EPSO/AD/362/18 — 20
EPSO/AST/145/18 - 43 


WHAT TASKS CAN I EXPECT TO PERFORM?
EPSO/AD/362/18: As an archivist/record manager, you will be responsible for one or more aspects of the institution’s records, archives and information management policy. You may be called upon to develop, implement and monitor policies and strategies for records, archives and information management, including capture, selection and retention, digital preservation, content management and information retrieval. You will ensure that the institution manages its archives, information and documents in accordance with the applicable legal framework, including confidentiality, access to documents and data protection legislation.
EPSO/AST/145/18: As an assistant archivist/record manager you will contribute to the implementation of records, archives and information management, and the development and use of dedicated IT systems.


You will collect, sort and index, classify and preserve documents, write contextual historical descriptions of holdings, enter

document and file references in Electronic Document Management Systems, provide support on records and archives

management to colleagues and assist internal and external clients to find and retrieve information and documents.

Please see ANNEX I for more information about the typical duties to be performed.

AM I ELIGIBLE TO APPLY?

You must meet ALL of the following general and specific conditions on the closing date for online applications:

1) General conditions:

— Enjoy full rights as a citizen of a Member State of the EU

— Meet any obligations under national laws on military service

— Meet the character requirements for the duties concerned

2) Specific conditions — languages:

You must have knowledge of at least 2 official EU languages; one at minimum C1 level (thorough knowledge) and the

other at minimum B2 level (satisfactory knowledge).

Please note that the minimum levels required above must apply to each linguistic ability (speaking, writing, reading and

listening) requested in the application form. These abilities reflect those of the Common European Framework of Reference for Languages (https://europass.cedefop.europa.eu/en/resources/european-language-levels-cefr).

In this notice of competitions we will refer to the languages as:

— Language 1: language used for the computer-based Multiple-Choice Question tests

— Language 2: language used for the selection based on qualifications (Talent Screener), for the assessment centre tests and

for communication between EPSO and the candidates who have submitted a valid application. This must be different

from language 1.

Language 2 must be English or French.

Successful candidates recruited for these fields are required to have a satisfactory knowledge (minimum B2 level) of at least English or French in order to be immediately operational upon recruitment. A satisfactory command of one of these

languages is required because the metadata referring to the documents held in the institutional databases are mainly in

those two languages, and the information and IT tools the recruited officials will be working with as well as the training

provided to new recruits in these domains are solely available in English and French. Moreover, staff working in the field of records, archives and information management is required to have a satisfactory knowledge of English or French as they must be able to work with all the staff as well as clients and Members of the European Parliament who carry out their daily activities in these two languages.

3) Specific conditions — qualifications and work experience:

For EPSO/AD/362/18:

— A level of education which corresponds to completed university studies of at least 3 years attested by a diploma. The

diploma must include at least 2 years of studies or training in archives, information/knowledge management or records

management or be accompanied by a diploma in archives, information/knowledge management or records

management.

The diploma(s) must be followed by at least 3 years’ professional experience relevant to the duties. Professional

experience will be taken into account only after the date of obtainment of the diploma in the field.

For EPSO/AST/145/18:

— A level of education which corresponds to completed post-secondary education of at least 3 years in archiving or

records management attested by a diploma, followed by at least 3 years’ professional experience relevant to the duties,

or

— A level of secondary education attested by a diploma giving access to post-secondary education, followed by at least 6

years’ professional experience relevant to the duties

or

— Professional training (equivalent to European Qualification Framework Level 5 — http://ec.europa.eu/ploteus/search/

site?f%5B0%5D=im_field_entity_type%3A97), followed by at least 6 years’ professional experience. Both the training

and experience must be relevant to the duties.

Please see ANNEX IV for examples of minimum qualifications

HOW WILL I BE SELECTED?

1) Application process

When completing your application form, you will have to select a language 1 and a language 2. You will have to select your language 1 from among any of the 24 official EU languages and your language 2 from among English and French. You will

also be asked to confirm your eligibility for the chosen competition and provide further information relevant to the

competition (for example: diplomas, work experience and answers to field-related questions (Talent Screener)).

You can select any of the 24 official EU languages when completing your application form, except for the Talent Screener

section which must be completed in your language 2 for the following reasons: the Talent Screener is subject to a

comparative assessment by the Selection Board, it is used as a reference document by the Board during the field-related

interview at the assessment centre, and is used for recruitment purposes if a candidate is successful. It is therefore in the

interest of the service and the candidates to complete the Talent Screener in Language 2.

Please note that your whole application form will be accessed by the Selection Board (during the competition) and by the

HR services of the European Institutions (for recruitment in case you are a successful candidate) who work in a limited

number of vehicular languages as explained above. In case you succeed in the competition and are placed on the reserve list,

you will be asked to provide a translation of the application form in language 2 (English or French) to the recruiting services

if you have used another language for filling in the application form.

By validating your application form you declare on your honour that you meet all the conditions mentioned under the

section ‘Am I eligible to apply?’ Once you have validated your application form, you will no longer be able to make any

changes. It is your responsibility to ensure that you complete and validate your application within the deadline.

2) Computer-based Multiple-Choice Question (MCQ) tests

If the number of candidates exceeds a certain threshold for each competition, as defined by the director of EPSO acting as

Appointing Authority, all candidates who validated their application form by the deadline will be invited to sit a series of

computer-based MCQ tests in one of EPSO’s accredited centres.

Unless instructed otherwise, you must book an appointment for the MCQ tests following the instructions received from

EPSO. Typically you will be offered several dates on which you can sit the tests, in various locations. The booking and

testing periods are limited.

If the number of candidates is below the threshold, these tests will be held at the assessment centre (point (5)) instead.

The computer-based MCQ tests will be organised as follows:

Tests Language Questions Duration Marking Pass mark

Verbal reasoning Language 1 20 questions 35 min Out of 20

Verbal + numerical +

Numerical reasoning Language 1 10 questions 20 min Out of 10 abstract combined: 20/40

Abstract reasoning Language 1 10 questions 10 min Out of 10

These tests are eliminatory and do not count towards the other tests held at the assessment centre.

3) Eligibility checks

The eligibility requirements laid down in the section ‘Am I eligible to apply?’ above will be checked against the data provided

in candidates’ online applications. EPSO will check whether you meet the general eligibility conditions while the Selection

Board will check compliance with the specific eligibility conditions.

There are 2 possible scenarios:

—If the computer-based MCQ tests are organised upfront, the files of the candidates will be checked for eligibility in

descending order of the marks obtained in those tests until the number of eligible candidates reaches a certain threshold

defined for each competition before the tests by the director of EPSO acting as Appointing Authority. The other files will

not be checked.

— If the computer-based MCQ tests are not organised upfront, the files of all candidates who validated their application

form by the deadline will be checked for eligibility.

4) Selection based on qualifications (Talent Screener)

In order to allow the selection board to carry out an objective assessment of the comparative merits of all candidates in a

structured way, all candidates in the same competition must answer the same set of questions in the ‘Talent Screener’

section of the application form in language 2. The selection based on qualifications will be carried out, only for those

candidates deemed eligible as described above in point 3, using solely the information provided in this Talent Screener

section. You should therefore include all relevant information in your Talent Screener answers, even if already mentioned

in other sections of your application form. The questions are based on the selection criteria included in this notice.

Please see ANNEX II for the list of criteria.

To carry out the selection based on qualifications, the Selection Board will first assign each selection criterion a weighting

that reflects its relative importance (1 to 3) and each of the candidate’s responses will be awarded between 0 and 4 points.

The points are multiplied by the weighting for each criterion and added up to identify those candidates whose profiles best

match the duties to be performed.

Only the candidates with the highest total marks at the selection based on qualifications will go through to the next stage.

5) Assessment centre

A maximum of 3 times the number of successful candidates sought for each competition will be invited to this phase. If

you meet the eligibility requirements according to the data in your online application and if you scored one of the highest

overall marks for the selection based on qualifications, you will be invited to attend an assessment centre for 1 or 2 days,

most probably in Brussels, where you will take tests held in your language 2.

If the computer-based MCQ tests described in point 2 were not organised upfront, you will sit them at the assessment

centre. These tests are eliminatory and the marks obtained will not be added to the marks of the other assessment centre

tests in the calculation of your total score.

Unless instructed otherwise, you will have to bring your supporting documents (originals or certified copies) to your

assessment centre. EPSO will scan these during your assessment centre tests and return them to you on the same day.

Seven general competencies for the AST competition and eight general competencies for the AD competition, as well as the

field-related competencies required for each competition, will be tested at the assessment centre through four tests (general

competency-based interview, field-related interview, group exercise, and case study) as described in the following matrices:

Competency Tests

1. Analysis and problem-solving Group exercise Case study

2. Communication Case study General competency-based interview

3. Delivering quality and results Case study General competency-based interview

4. Learning and development Group exercise General competency-based interview

5. Prioritising and organising Group exercise Case study

6. Resilience Group exercise General competency-based interview

7. Working with others Group exercise General competency-based interview

8. Leadership (only evaluated for EPSO/AD/362/18)

Group exercise General competency-based interview

Pass marks for EPSO/AST/145/18: 3/10 per competency and 35/70 in total

Pass marks for EPSO/AD/362/18: 3/10 per competency and 40/80 in total

Competency Test Pass mark

Field-related competencies Field-related interview 50/100

6) Reserve list

After checking candidates’ supporting documents, the Selection Board will draw up a reserve list for each competition —

until the number of successful candidates sought is reached — of those eligible candidates who have obtained all pass

marks as well as the highest overall marks following the assessment centre. Names will be listed alphabetically.

The reserve lists and the competency passports, giving qualitative feedback from the Selection Board, of successful

candidates will be made available to the EU institutions for recruitment procedures and future career development.

Inclusion on a reserve list does not confer any right to or guarantee of recruitment.

EQUAL OPPORTUNITIES AND SPECIAL ADJUSTMENTS

EPSO endeavours to apply equal opportunities, treatment and access to all candidates.

If you have a disability or a medical condition that may hinder your ability to sit the tests, please indicate this in your

application form and let us know the type of special adjustments you need.

Discover more about our equal opportunities policy and procedure to request special adjustments on our website

(https://epso.europa.eu/how-to-apply/equal-opportunities_en) and in the General rules annexed to this notice (under

point 1.3. Equal opportunities and special adjustments).

WHEN AND WHERE CAN I APPLY?

In order to apply, you will first need to create an EPSO account. Please note that you must create only one account for all

EPSO applications.

Apply online on the EPSO website http://jobs.eu-careers.eu by:

16 October 2018 at 12.00 (midday), CET.

Resource & Documentation Centre Officer, AD 6. EIGE, Vilnius. Open until 6 April 2015

The European Institute for Gender Equality (EIGE)[1] is organising a call for applications with a view to establishing a reserve list for a Resource & Documentation Centre Officer.
The registration of applications will begin on 3 March 2015 and will close on 6 April 2015 at 23:00 Eastern European Time.

Reference	Vacancy notice	Grade	Maximum n° on reserve list
EIGE/2015/TA/04/AD6	Resource & Documentation Centre Officer	AD6	6

1. The Institute
Based in Vilnius, Lithuania, EIGE is a regulatory agency of the European Union (EU) entrusted with specific objectives envisaged to contribute and strengthen the promotion of gender equality.
To achieve its goals, the Institute collects and analyses comparable and reliable information at EU level and develops appropriate methodological tools for the integration of gender equality into all EU policies. It fosters the exchange of good practices and dialogue between stakeholders and raises EU citizen awareness of this policy area by providing technical assistance to EU institutions, in particular the European Commission, as well as the authorities of the Member States.
In the course of its work to promote and strengthen gender equality, EIGE strives to eliminate gender discrimination.

2. The post
2.1 Profile
Reporting to the Head of the Knowledge Management and Communications Unit, the jobholder will coordinate the work of the Institute's Resource and Documentation Centre (RDC). This also involves developing and updating the quality and usability of its structure, processing of collected internal and external information and contributing to targeted communication and dissemination of the results of the work of the Institute.
The jobholder will be involved in the following tasks and activities:

• develop a strategy for management of internally produced and collected knowledge, including various communication products to targeted stakeholders;
• update the internal strategy for the collection, analysis, and dissemination of timely gender equality information, legislation, fact sheets, publications and research;
• coordinate EIGE’s cooperation with other European resource and documentation centres, with a focus on accessing, sharing and exchanging resources on gender equality themes;
• coordinate the contributions of the other teams within the Institute in connection with the development and operation of the RDC;
• coordinate the implementation and dissemination of EIGE’s gender equality Thesaurus/Glossary;
• ensure the technical ICT infrastructure required to support EIGE’s Knowledge Centre is fit for purpose;
• draft technical specifications for procurement in connection with RDC related projects in collaboration with EIGE's Procurement team and participate in the evaluation and selection of tenders;
• contribute to the estimates of the RDC’s annual budget;
• organise and represent the Institute at meetings with organisations and experts involved in data and information management related to gender equality;
• in cooperation with the Institute's Stakeholders' team, develop dialogue and relations with non-governmental and equal opportunities organisations, universities and research centres, social partners and other bodies actively seeking to achieve equality at a national and European level as well as in third countries.

3. Qualifications and experience required
3.1 Formal requirements
To be considered eligible for selection, an applicant must, by the closing date of this call:

• have a university degree[2] which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more, or have a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year when the normal period of university education is at least three years;
• have a good command, both spoken and written, of at least two official EU languages;
• be a national of a Member State of the EU;
• enjoy full rights as an EU citizen;
• have fulfilled any obligations imposed by the national laws concerning military service, and
• be physically fit to perform duties.[3]

3.2 Selection criteria

Essential:

• At least six years professional experience gained after the award of the relevant qualification and at a suitable level corresponding to performance of the duties as defined in Section 2.
• A demonstrable background of management of data bases and information centres, preferably within the field of gender equality.
• Analytical and planning skills, the ability to set priorities, and an aptitude for achieving significant results.
• High level competence in drafting papers and reports in English.
• Experience with computer applications for data and information / document management systems.
• A demonstrable understanding of issues and challenges in relation to Gender Equality.
• Previous exposure to international and/or multicultural/multilingual environment.
• Excellent communication, organisation and interpersonal skills including the ability to establish and maintain effective communication with colleagues.
• A good command of English, the predominant working language at the Institute.
• Evident problem solving and negotiation capabilities.

Advantageous:

• Work experience in an EU institution/agency.
• Experience of building expert networks particularly in areas related to gender equality.
• Evident knowledge in procurement matters, preferably in the context of a documentation/information centre.
• Knowledge of EU gender equality policies.

4. Selection procedure
The selection procedure includes the following steps:

• Only duly completed applications submitted electronically within the deadline will be taken into consideration.
• Each duly completed application will be examined with a view to establishing that the candidate meets all eligibility criteria.
• Eligible applications will be evaluated by the appointed Selection Committee based on selection criteria defined in this vacancy notice. Depending on the number of applications received, the Selection Committee may apply stricter requirements within the selection criteria noted above.
• The best-admissible candidates will be short-listed for interview.
• Interviews and written tests will be in English.
• During the interview, the Selection Committee will examine the candidates' profiles and assess their relevancy for the post in question. On the day of the interview, candidates may also be required to undergo a competency assessment exercise.
• On the day of interview candidates will be requested to present originals and copies of documents detailing citizenship, studies and professional experience, in particular:
  • a copy of identity card, passport or other official document specifying citizenship;
  • a copy of diploma certifying a required level of academic qualifications;
  • documentary evidence of professional experience, clearly indicating starting and finishing dates.

Copies of these documents will be retained by the Institute.

• If at any stage of the procedure, it were established that information in the application has been knowingly falsified, the candidate shall be disqualified from the selection process.
• Successful candidates will be included in a reserve list which will be valid for 12 months. The validity of this list may be extended. Each candidate will be informed by letter whether or not s/he has been placed on the reserve list. However inclusion of candidates on the reserve list does not guarantee recruitment.
• The Director of the Institute will appoint the selected jobholder from the reserve list, taking into account the establishment of a gender balanced, geographically diverse organisation.

The internal proceedings of the Selection Committee are strictly confidential and any contact with its members is strictly forbidden. Soliciting on behalf of a candidate can lead to immediate disqualification.

For applications to be valid, candidates must complete an EIGE application form .

EIGE Application form (.doc)

It is to be forwarded electronically to eige.hr@eige.europa.eu. The subject title should include the vacancy reference number.

Applicants are requested not to attach any supporting documents at this stage, e.g. copies of ID cards, diplomas, evidence of previous professional experience, etc. Only candidates invited to an interview will be asked to present copies of these documents for verification. Applications will not be returned to candidates but will be kept on file by the Institute in line with its data protection guidelines.

Please note that the time period between the closing date for the submission of applications and the end of the process to short list candidates for the interview may take several weeks.
Due to the large volume of applications only candidates selected for the interviews will be contacted.

5. Conditions of employment
The place of employment shall be Vilnius, Lithuania. For reasons related to the Institute’s operational requirements, the chosen candidate will be expected to be available at short notice. An AD 6 Temporary Agent contract under Article 2f pursuant to the conditions of employment of other servants of the European Communities shall be offered, subject to a nine month probation period. The duration of the contract will be three years and may be renewed.
The pay of the Temporary Agents consists of the basic remuneration as well as various allowances[4] depending on personal situation of the jobholder. For information, the current gross basic salary of the first step in the applicable first grade, before deductions and the correction coefficient weighting of 71.4% for Lithuania, is approximately €4,960. The applicable grade could be higher depending on the length of experience of the chosen candidate. Remuneration will be paid in € (Euro)[5]. Salaries are subject to tax at source but are exempt from national taxation. Deductions are also made for medical insurance, pension and unemployment insurance.
The job holder shall work in a multicultural environment where social dialogue between management and staff, including representatives of the staff, is regarded as vital. The Institute is fully computerised and working time is based around flexitime and core working hours.

6. Independence & declarations of interest
The job holder will be required to enter into a commitment to act independently in the public interest and to make complete declarations of any direct or indirect interests that might be considered prejudicial to his/her independence. Candidates must confirm their willingness to do so in their application.

7. Equal opportunities
The Institute applies a policy of equal opportunities and accepts applications without distinction on any grounds.


8. Appeal procedures
If a candidate considers that s/he has been adversely affected by a particular decision, s/he can lodge a complaint under Article 90(2) of the Staff Regulations of Officials of the European Communities and Conditions of Employment of Other Servants of the European Communities, by writing to The Director, European Institute for Gender Equality, Gedimino Prospektas 16, Vilnius, Lithuania LT01103.
The complaint must be lodged within three months. The time limit for initiating this type of procedure (see Staff Regulations as modified by Council Regulation No 723/2004 of 22nd March 2004 published in the Official Journal of the European Union L 124 of 27th April 2004 –
http://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1420548334819&uri=CELEX:32004R0723
- starts to run from the time the candidate is notified of the act adversely affecting her/him.

Pursuant to Article 195(1) of the Treaty establishing the European Community and in accordance with the conditions laid down in the Decision of the European Parliament of 9 March 1994 on the Staff Regulations and the general conditions governing the performance of the Ombudsman’s duties, published in Official Journal of the European Union L 113 of 4 May 1994, it is also possible to write to: The European Ombudsman, 1 Avenue du Président Robert Schuman, CS 30403 67001 Strasbourg Cedex, France.

Further details on appeals.


9. Protection of personal data
As the body responsible for organising the competition, the EIGE ensures that applicants’ personal data are processed as required by Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data (Official Journal of the European Communities, L 8 of 12 January 2001). This applies in particular to the confidentiality and security of such data.
Personal data shall thus be processed solely for the purpose of the selection procedure.

10. Lithuania & life in Vilnius
Lithuania is a member of the Schengen Area and it borders Latvia, Belarus, Poland and the Kaliningrad region of Russia. Its western coastline - noted for its fine beaches, dunes and majestic pines - straddles the Baltic Sea. Vilnius is Lithuania's capital with an estimated population of just over half a million citizens. Lithuanian summers are sunny and warm with an average temperature of +17 C. Winter is white and generally cold with average temperatures that hover around – 4 C.
In addition to ample green spaces, Vilnius has impressive Baroque, Gothic, Renaissance and Russian architecture as well as one of Europe's largest medieval old towns, a UNESCO World Heritage site since 1994. A university city since the Middle Ages, Vilnius is the centre of the country's politics, business, science, culture and entertainment and it attracts an increasingly varied assortment of local and international events. In addition to hosting a number of international schools, it has a well-developed infrastructure and ambitious future plans.
Further information is available here: http://www.vilnius-tourism.lt/en/tourism.

---

[1] Established by the European Parliament and of the Council Regulation (EC) No 1922/2006 of 20 December 2006 (OJ L 403/9 of 30.12.2006)

[2] Only qualifications issued by EU Member State authorities and qualifications recognised as equivalent by the relevant Member States authorities will be accepted.

[3] Before recruitment, the applicant will be medically examined for the purposes of Article 12(2) (d) of the Conditions of Employment of Other Servants of the European Communities.

[4] For example: expatriation allowance, household allowance, education allowance, dependent child allowance etc.

[5] Lithuania adopted the Euro as its currency from 1 January 2015.

Information and Content Manager, AD6. EMA, London. Open until 28 November 2014

EMA/AD/366: Information and Content Manager, Product Database Management, Business Data and Support Department, Procedure Management and Business Support Division (AD6)

The Procedure Management and Business Support Department is seeking to recruit an Information and Content Management (ECM) Administrator to support the Agency ECM programme and to facilitate stronger information management and sharing as well as smarter business processes. The department collaborates with staff in all other Agency departments including the IT department to deliver solutions for the management of data and documents in electronic formats with an Agency focus.

The successful candidate will assist in the design, implementation, and support of solutions for managing electronic documents using our existing Electronic Content Management System, EMC Documentum. As business owners of document and records management strategies and solutions for the Agency, staff in the Department support change management and business process improvement initiatives throughout all Agency divisions for successful implementation of the new systems and associated processes and policies.

This position would suit someone who has worked in a similar role articulating business requirements for technical solutions, development and delivery of training on systems and related processes, supporting content management solutions (such as: Documentum, FileNet, OpenText, SharePoint 2010) and embracing a collaborative approach for the implementation of solutions for managing electronic documents and their supporting workflows.

The Business Data and Support Department



The Business Data and Support Department provides a data management service to support the business services of the Agency. It manages product databases, the records management system, data entry, data quality, data security and data analysis to ensure best use of data as part of a wider Agency strategy on information and knowledge management. One of the Agency’s key objectives is to improve the way in which it manages and shares its own knowledge base in a safe and secure way. The Department provides services that not only generate but also maintain quality and transparent information assets. This is done together with tools and analytics that enable sound and consistent decision making within the overall aim of transforming data into knowledge that supports excellence across the Agency and our stakeholder network. Data management is a critical new activity in the EMA/AD/366: Information and Content Manager, Product Database Management, Business Data and Support Department, Procedure Management and Business Support Division (AD6) Page 2/13

Agency. The data we collect and analyse are an important Agency asset. They are being used to make management decisions, many of which have substantial health, safety and economic consequences.

The Agency



The European Medicines Agency is a decentralised body of the European Union with all its offices and headquarters in London. Its core responsibility is the protection and promotion of public health through the evaluation and supervision of medicines.

Candidates on the valid reserve list may also be considered for a different post within the same grade if the job specification and the nature of the role are similar.

This announcement is governed by the General terms and conditions for selection procedures for Temporary Agents.

Specific objectives of the jobholder:




Under the supervision of the Head of Service in Product Database Management Service (B-BD-DBM), the successful candidate is expected to carry out the following tasks:

 Lead on-going work process improvement projects in alignment with the Agency's ECM system requirements, including documenting current business processes; designing enhancements; and developing document-centric automated work flows;

 Deliver document centric process improvements;

 Map the end-user requirements and programme strategy to the implementation of content management solutions to align with the Agency’s information architecture, records compliance policies, and legal requirements;

 Facilitate change management by working with staff throughout the Agency in managing communication and support plans;

 Evaluate software, vendor credentials and performance, and related contract management;

 Conduct user research to create and deliver system design recommendations;

 Provide ongoing end user training to support electronic document management throughout the organisation;

 Develop and maintain strong client relationships at all levels – executive, management and staff within the Agency and with its partners;

 Develop migration strategies to ensure integrity of information and related metadata over the required lifetime as systems are upgraded or replaced.

Elements that will be taken into account in determining candidates to be invited for test/interview:





Knowledge and experience of content management solutions;

EMA/AD/366: Information and Content Manager, Product Database Management, Business Data and Support Department, Procedure Management and Business Support Division (AD6) Page 3/13

　

 Experience with document centric workflow technologies including their development, implementation, and maintenance;

 Experience in implementing document management processes best practices and their associated technical requirements for the storage, management and distribution;

 Experience in leading process efficiency efforts across multiple departments using process improvement methodologies;

 Experience in working for an international organisation and/or in a multi-cultural environment.

Elements that will be part of the oral assessment:





Ability to analyse problems and react quickly in problematic situations with a minimum supervision;

 High-level understanding of the business processes and the stakeholders involved;

 Excellent organisational skills;

 Project-oriented, customer-focused and responsive attitude with excellent communication skills;

 Experience in working in projects.

Essential requirements for admission to the selection procedure:




1. A university degree (minimum of 3 year’s study) relevant to the field of the above job profile;

2. At least three years’ professional experience after obtaining the relevant degree, that must have been obtained by the closing date, relating to the fields covered by the above job profile;

3. A good command of English and a thorough knowledge of another official language of the European Union to the extent necessary for the performance of duties. (For any promotion in the future, knowledge of a third EU language would be required).

For the essential requirement 1 it will be necessary to provide proof at the interview stage.

Deadline for submission of application forms is 28 November 2014 at midnight.