Information Officer (Records and Archives), P-2. WHO, Geneva. Open until 31 March 2021

 Information Officer (Records and Archives) - (2100030)

  

Grade: P2

Contractual Arrangement: Fixed-term appointment

Contract Duration (Years, Months, Days): 1 year

: 

Job Posting

: Mar 11, 2021, 1:50:55 AM

Closing Date

: Mar 31, 2021, 5:59:00 AM

Primary Location

: Switzerland-Geneva

Organization

: HQ/OSS Operational Support and Services BOS

Schedule

: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 

OBJECTIVES OF THE PROGRAMME

The Department of Operational Support and Services is comprised of several services, Infrastructure Support Services (ISS), Logistics Support Services (LSS), Security Services (SEC) and the Global Conference and Training Centre in Tunis (GCT). Logistics Support Services (LSS) is responsible for: i. Conference and events management at WHO/HQ and other locations as necessary ii. Logistics (including catering, printing, storage, transportation, mail & pouch services) at HQ iii. Corporate travel policy and related processes globally, and corporate travel operations at HQ iv. Records and historical archives policy globally, and management of records and archives at HQ v. Internal road safety and vehicle management policy global. The objectives of Records and Archives services is to appropriately retain, organize, preserve and provide access to WHO HQ records and archives in order to maintain reliable, authentic evidence of the Organization's decisions and activities, to facilitate administrative efficiency, and to preserve and disseminate the Organization's institutional memory.

DESCRIPTION OF DUTIES

Keys duties include the following:

•  Ensures that all WHO records, including audiovisual records such as photographs (historical and born digital) are appropriately preserved, stored, described and accessible.
• Liaise with the WHO Archivist in the dissemination of knowledge contained in the archives by organizing exhibitions, participating in and/or providing input for health history projects, and preparing presentations, articles or other communications on WHO history, based on information found in the archives.
• Provides and coordinates professional reference services to both internal and external researchers, including individuals and large research institutions, and assists with investigations and/or audits.
•  Assist Head RAS, WHO Archivist and the Electronic Records Management Officer in designing and maintaining Records and Archives specific policies and procedures related to:

       - the maintenance, dissemination and preservation of WHO records of all   types including new types of electronic formats found in social media, such as tweets and E-Mail and associated attachments; and

       - the development of an acquisition policy (including every media  format, E-Mail, Web sites or social media).

•  Assist the WHO Archivist in liaising with other WHO units and Regions involved with information management and knowledge sharing, and participates in joint initiatives to increase awareness of WHO, institutional memory and information resources.
•  Preforms other records and archives related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: A first level university degree in Information Management, archives/records management or a related field.Or a university degree in another field supplemented by equivalent experience in archives theory, practice and management.
Desirable: Qualification in one or more aspects of digital preservation.

Experience

Essential: At least two (2) years' experience working in records and archives management, with specific experience in electronic records and archives management software and with an active reference programme. Demonstrated experience at the international level.
Desirable: Experience in digital records and archives preservation.

Skills

Strong knowledge of records & archives management theory and practice, strong knowledge of electronic archives management tools, strong training skills, excellent written and oral communication skills, ability to deal effectively and positively with colleagues at all levels within the Organization and to work successfully within a team.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of French.
Desirable:
The above language requirements are interchangeable.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 47,895 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3572 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

Information Officer, B4. Council of Europe, Luxembourg. Open until 3 October 2019

 

 

 DIRECTORATE OF HUMAN RESOURCES

Recruitment and Employment Management Division

 

Vacancy Notice n° o64/2019 FR/EN

Local recruitment procedure¹

1 Local recruitment procedure organised in accordance with Rule No 1234 of 15 December 2005.

 

INFORMATION OFFICER

(Grade B4)

LOCAL TEMPORARY CONTRACT

 

Enlarged Partial Agreement on Cultural Routes

Directorate General of Democracy

 

Location: Luxembourg

 

Job mission

Under the authority of the Head of the Directorate of Democratic Citizenship and Participation and of the Executive Secretary of the Enlarged Partial Agreement on Cultural Routes (EPA), based in Luxembourg at the European Institute of Cultural Routes (EICR), the position-holder will carry out the activities included in the Council of Europe’s 2017-2020 Grant Agreement with the European Commission (Directorate-General for Regional and Urban Policy – DG REGIO), “Fostering regional development through transnational cultural routes, heritage policies and practices” .

For this purpose, the Information Officer will ensure regular communication with the project’s stakeholders and the general public, producing, managing and disseminating all kinds of documentation and information, according to the specific project’s objectives and in accordance with its communication strategy. In close cooperation with the Senior project officer, he/she will update the various project information tools and channels, especially for online communication (EPA website, EICR website, social networks and future digital platform(s)) and printed materials where applicable. The information officer will be responsible for the design of the project communication strategy and the gathering of information related to the project’s results and EU Macro-Region related fields of activity.

The contract duration is 7 months (part-time 90%) from 1st November 2019 until 30th May 2020.

 

Key activities

The incumbent performs the following key duties:

screens and analyses all kinds of sources of information (internet, media, publications, documentation, files, and databases) concerning allocated field of work;

carries out documentary, database or electronic (internet) research on specific topics, systematically or on request;

manages the Grant Agreement dedicated website, ensuring the publication of regular content and its dissemination to project stakeholders and general audiences;

summarises the results of the research, prepares information documents and reports;

provides information for ‘background papers’ for workgroups or programme officers;

ensures appropriate dissemination of information both internally and externally, in accordance with communication policy, through online (websites, social media) and printed information channels;

processes internal and external requests for information and documentation;

maintains archives and documents according to the needs of the field of competence, in line with the COE's archive policy;

contributes to the development of ‘a documentation centre’ and keeps it up-to-date;

registers and classifies documentation and publications received (electronic and printed);

keeps databases up-to-date;

works with other directorates and external documentation and information centres to obtain required information, documentation or publications, particularly in connection with special events;

works in close contact with others to ensure the co-ordination of activities;

reports to manager on the status and progress of activities and if problems occur;

promotes Council of Europe values internally and externally.

Please note that the incumbent may be required to perform other duties not listed in the vacancy notice.

 

Eligibility criteria

This local recruitment procedure is open to applicants already present in Luxembourg.

Only applicants who best meet the following criteria will be considered for shortlisting.

 

Qualifications:

Completed full course of general secondary education followed by an appropriate professional qualification: a university degree in cultural heritage management or similar would be an advantage.

 

Experience:

› Practical knowledge of document management and carrying out documentary research;

› Understands specific needs of allocated field of competence;

 

Language requirements:

› Very good knowledge of one of the official languages (English or French) and good knowledge of the other. Knowledge of other European languages, in particular those of the member countries of the EPA, would be an advantage.

 

Nationality:

› Nationality of host country or one of the 47 Council of Europe member states.

 

Age:

› Under 65 years of age at the closing date of the vacancy notice.

 

Employee Core Values

Council of Europe staff members adhere to the values Professionalism, Integrity and Respect.

 

Competencies

Essential:

› Professional and technical expertise

 very good knowledge of the Council of Europe;

 very good knowledge of Cultural Routes programme. A field experience in one or more Cultural Routes certified network will be an advantage;

 sound computer skills (processing electronic information and database inquiry); uses specific documentation management software.

› Organisational and contextual awareness

› Analysis and problem solving

› Service orientation

› Teamwork and co-operation

› Planning and work organisation

› Concern for quality

› Communication

 

Desirable:

› Drafting skills

› Results orientation

› Relationship building

› Learning and development

 

For more information, please refer to the Competency Framework of the Council of Europe.

 

Applications

Applications must be made in English or French using the Council of Europe on-line application system. By connecting to our website www.coe.int/jobs you can create and submit your on-line application. Applications must be submitted at the latest 03/10/2019 (midnight French time).

Applications will be examined with regard to the requirements of this vacancy and applicants will be informed in due course of the outcome of your application. This may take some time after the closing date. Preselected candidates may be invited to take written tests before an interview. Written tests may be eliminatory.

In accordance with the Staff Regulations of the Council of Europe, the compulsory retirement age is 65. We cannot therefore accept applications from persons over this age.

The conditions of recruitment and employment which apply are contained in Rule No. 1234 of 15 December 2005 laying down the conditions of recruitment and employment of locally recruited temporary staff members working in Council of Europe Duty Stations located outside of France apply (Link to Rule 1234).

The Council of Europe welcomes applications from all suitably qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief or sexual orientation.

During the different stages of the recruitment procedure, specific measures may be taken to ensure equal opportunities for candidates with disabilities.

 

The Organisation

The Council of Europe is the continent’s leading organisation in the protection of human rights, democracy and rule of law. It was founded in 1949 in order to promote greater unity between its members and now includes 47 member states, all having signed up to the European Convention on Human Rights.

By Statute, the Council of Europe has two constituent organs: the Committee of Ministers, composed of the member states’ Ministers for Foreign Affairs, and the Parliamentary Assembly, comprising delegations from the national parliaments. The Congress of Local and Regional Authorities of Europe represents the entities of local and regional self-government within the member states. The Commissioner for Human Rights is an independent and impartial institution within the Council of Europe mandated to promote the awareness of and respect for human rights in member states.

The European Court of Human Rights is the judicial body which oversees the implementation of the Convention in the member states. Individuals can bring complaints of human rights violations to the Strasbourg Court once all possibilities of appeal have been exhausted in the member state concerned.

Launched in 1987, the Cultural Routes of the Council of Europe programme demonstrate, by means of a journey through space and time, how the heritage of Europe's different countries and cultures contribute to a shared and living cultural heritage. According to the Council of Europe a Cultural Route is a cultural, educational heritage and tourism co-operation project aiming at the development and promotion of an itinerary or a series of itineraries based on a historic route, a cultural concept, figure or phenomenon with a transnational importance and significance for the understanding and respect of common European values.

The Cultural Routes of the Council of Europe programme is supported by the European Institute of Cultural Routes, set up in 1998 as part of a political agreement between the Council of Europe and the Grand-Duchy of Luxembourg (Ministry of Culture, Higher Education and Research). Upon the entry into force of the Council of Europe Enlarged Partial Agreement on Cultural Routes (EPA) in 2010, an agreement establishing the seat of the EPA at the Institute in Luxembourg was signed between the Ministry of Foreign Affairs of the Grand-Duchy of Luxembourg and the Council of Europe. The Institute carries out regular evaluations of the compliance of Cultural Routes of the Council of Europe with the criteria of the statutory Resolution (CM/RES(2013)67) on Cultural Routes adopted by the Committee of Ministers, gives advice to new applicants for certification and houses the extensive information and documentary resources of the Cultural Routes of the Council of Europe programme. It provides advice and assistance to routes networks and hosts visits by project managers, researchers and students.

The European Commission is a key partner of the EPA and provides support to its work. The overall objective of the forthcoming DG REGIO’s grant agreement 2017-2020 “Fostering regional development through transnational cultural routes, heritage policies and practices” is to strengthen sustainable regional development in the 4 EU Macro-regions (Baltic Sea Region, Danube Region, Adriatic and Ionian Region, Alpine Region) through cultural heritage policies, practices and services as recognised by the Council of Europe Framework Convention on the Value of Cultural Heritage (Faro Convention) through the Cultural Routes of the Council of Europe programme which underscores, like the Convention, the importance of local people and their affinity with their region as essential to understanding and rediscovering the cultural identity of the sites and to attracting new activities, encouraging the tourism sector and sustainable local development of rural areas and less-known destinations.

 

For more information about the Cultural Routes of the Council of Europe programme, visit www.coe.int/routes

 

For more information about the Joint Programme between the Council of Europe and the European Commission, visit www.coe.int/routes4u

Information and Evidence Officer, P-3 (2 posts). OHCHR, Geneva. Open until 1 August

Posting Title:	INFORMATION AND EVIDENCE OFFICER (eDiscovery) (2 posts), P3
Job Code Title:	INFORMATION MANAGEMENT OFFICER
Department/Office:	Office of the High Commissioner for Human Rights
Duty Station:	GENEVA
Posting Period:	03 July 2019 - 01 August 2019
Job Opening Number:	19-Information Management Systems-OHCHR-118767-R-Geneva (X)
Staffing Exercise	N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

                                    

Org. Setting and Reporting

The mandate of the Independent Investigative Mechanism for Myanmar (IIMM) was established by the Human Rights Council in its resolution 39/2, adopted on 27 September 2018. The creation of the Mechanism was welcomed by the General Assembly in its resolution 73/264, adopted on 22 December 2018. These two positions are located within the Information Systems Management Section (ISMS), located in Geneva, Switzerland. The incumbents will be under the direct supervision of the Chief, ISMS.

               

Responsibilities

Within delegated authority, the incumbents will be responsible for the following duties:

1. Lead review and analysis tasks as an eDiscovery project management by:
a) Translating the objectives of investigations into technical activities to assist teams in their examination of electronic content;
b) Populating evidence selection systems in a manner that enables teams to select relevant information and evidence;
c) Analysing structures and purposes of collected data in order to advise staff on appropriate measures to extract relevant information while maintaining the forensic integrity of the evidence;
d) Assisting teams in building and executing search queries to identify material of interest;
e) Liaises with third-parties such as vendors, experts, government entities, non-governmental bodies, individuals, or legal counsels and communicates technical issues related to defensible evidence handling and data transfer as required;
f) Liaises and provides consulting services to downstream third-party judicial entities regarding technical aspects of review, analysis and information retrieval as required;
g) Drafting custodian questionnaires and defines an identification framework for a data driven investigation;

2. Perform evidence handling and custodial obligations by:
a) Ensuring the sound collection, preservation, registration, digitization, and secure permanent storage of collected material and maintains its chain of custody, provenance taxonomies, auditing, and authenticity;
b) Managing data ingestion, processing, and indexing of registered material and populates review and analysis systems;
c) Establishing efficient procedures regarding the review of evidence and information;
d) Defining, implementing, and maintaining an end-to-end data model supporting efficient information flow within evidence handling business processes and enforcing the provenance of collected material and confidential classifications;
e) Developing eDiscovery requirements and workflows, including technical specifications for data harvesting and processing and required formats for the transfer of data;

3. Lead operational aspects of system design, evaluation and application support by:
a) In accordance with the Section's project management framework, designing the Mechanism's initial eDiscovery protocol and the technology infrastructure necessary to implement procedures and supporting the Mechanism's mandate;
b) Preparing technical documents, gathering requirements, and initiating standardization and procurement practices in accordance with United Nations procedures;
c) Providing training on eDiscovery and its tools for both internal and external stakeholders;
d) Acting as an administrator of eDiscovery tools;
e) Performing other duties as requested.

               

Competencies

               

PROFESSIONALISM: Knowledge and expertise in eDiscovery data retrieval and analysis, data processing work or document review support work; has comprehensive knowledge of the eDiscovery Reference Model (EDRM) as well as recent developments in legal technology; has a thorough understanding of search strategies and technologies (both text and non-text), data and metadata, and technology assisted review, as well as scripting skills (e.g., Python, JavaScript, Ruby, T-SQL, or VB) for data processing and automation; has proven ability to assist with or contribute to complex criminal investigations, including expertise in documentation; has excellent analytical capacity. Has extensive knowledge and expertise in both left-side and right-side EDRM activity including the collection and preservation of digital evidence. Is familiar with Agile project management methodologies and its practical application to investigation scenarios. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments. Adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match audience. Demonstrates openness in sharing information and keeping people informed.

               

Education

Advanced university degree (Master’s degree or equivalent degree) in information science, information systems, computer science archival, law, social science or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree. Certification in eDiscovery is desirable. Certification in project management is also desirable.

               

Work Experience

A minimum of five years of progressively responsible work experience in information management or related area is required. Prior experience in the legal industry is also required. Experience in electronic evidence handling including chain of custody, provenance, verification, authenticity and auditing is required. Experience in litigation project management is required.

               

Languages

English and French are the working languages of the United Nations Secretariat. For the positions advertised, fluency in English is required.

               

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

               

Special Notice

Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Information Officer, B4. Council of Europe, Luxembourg. Open until 3 November 2017

Vacancy Notice N° o35/2017
Information Officer (Grade B4)
Directorate General of Democracy (DG II)

Enlarged Partial Agreement on Cultural Routes
Closing date: 03 November 2017
Location : Luxembourg

Job mission

Under the authority of the Head of the Directorate of Democratic Citizenship and Participation and of the Executive Secretary of the Enlarged Partial Agreement on Cultural Routes (EPA), based in Luxembourg at the European Institute of Cultural Routes (EICR), the position-holder will carry out the activities included in the Council of Europe’s 2017-2020 Grant Agreement with the European Commission (Directorate-General for Regional and Urban Policy – DG REGIO), “Fostering regional development through transnational cultural routes, heritage policies and practices” .

For this purpose, the Information Officer will ensure regular communication with the project’s stakeholders and the general public, producing, managing and disseminating all kinds of documentation and information, according to the specific project’s objectives and in accordance with its communication strategy. In close cooperation with the Senior project officer, he/she will update the various project information tools and channels, especially for online communication (EPA website, EICR website, social networks and future digital platform(s)) and printed materials where applicable. The information officer will be responsible for the design of the project communication strategy and the gathering of information related to the project’s results and EU Macro-Region related fields of activity.

The duration of the project is of 12 months (part time 80%) and is subject to the signing of the Grant Agreement with the European Commission. The position might be prolonged according to the progress of implementation of the Grant Agreement and for a maximum duration not exceeding the end date of the Grant Agreement.

Key activities

The incumbent performs the following key duties:
screens and analyses all kinds of sources of information (internet, media, publications, documentation, files, and databases) concerning allocated field of work;
carries out documentary, database or electronic (internet) research on specific topics, systematically or on request;
manages the Grant Agreement dedicated website, ensuring the publication of regular content and its dissemination to project stakeholders and general audiences;
summarises the results of the research, prepares information documents and reports;
provides information for ‘background papers’ for workgroups or programme officers;
ensures appropriate dissemination of information both internally and externally, in accordance with communication policy, through online (websites, social media) and printed information channels;
processes internal and external requests for information and documentation;
maintains archives and documents according to the needs of the field of competence, in line with the COE's archive policy;
contributes to the development of ‘a documentation centre’ and keeps it up-to-date;
registers and classifies documentation and publications received (electronic and printed);
keeps databases up-to-date;
works with other directorates and external documentation and information centres to obtain required information, documentation or publications, particularly in connection with special events;
works in close contact with others to ensure the co-ordination of activities;
reports to manager on the status and progress of activities and if problems occur;
promotes Council of Europe values internally and externally.

Please note that the incumbent may be required to perform other duties not listed in the vacancy notice.

Eligibility Requirements

This local recruitment procedure is open to applicants already present in Luxembourg.

Only applicants who best meet the following criteria will be considered for shortlisting.

Qualifications:
Completed full course of general secondary education followed by an appropriate professional qualification: a university degree in cultural heritage management or similar would be an advantage.

Experience:

• Practical knowledge of document management and carrying out documentary research;
• Understands specific needs of allocated field of competence;

Language requirements:

• Very good knowledge of one of the official languages (English or French) and good knowledge of the other. Knowledge of other European languages, in particular those of the member countries of the EPA, would be an advantage.

Nationality:

• Nationality of host country or one of the 47 Council of Europe member states.

Age:

• Under 65 years of age at the closing date of the vacancy notice.

Employee Core Values

Council of Europe staff members adhere to the values Professionalism, Integrity and Respect.

Competencies

Essential:

• Professional and technical expertise

• very good knowledge of the Council of Europe;
• very good knowledge of Cultural Routes programme. A field experience in one or more Cultural Routes certified network will be an advantage;
• sound computer skills (processing electronic information and database inquiry); uses specific documentation management software.
  • Organisational and contextual awareness
  • Analysis and problem solving
  • Service orientation
  • Teamwork and co-operation
  • Planning and work organisation
  • Concern for quality
  • Communication

Desirable:

• Drafting skills
• Results orientation
• Relationship building
• Learning and development

For more information, please refer to the Competency Framework of the Council of Europe.

Additional information

Launched in 1987, the Cultural Routes of the Council of Europe programme demonstrate, by means of a journey through space and time, how the heritage of Europe's different countries and cultures contribute to a shared and living cultural heritage. According to the Council of Europe a Cultural Route is a cultural, educational heritage and tourism co-operation project aiming at the development and promotion of an itinerary or a series of itineraries based on a historic route, a cultural concept, figure or phenomenon with a transnational importance and significance for the understanding and respect of common European values.

The Cultural Routes of the Council of Europe programme is supported by the European Institute of Cultural Routes, set up in 1998 as part of a political agreement between the Council of Europe and the Grand-Duchy of Luxembourg (Ministry of Culture, Higher Education and Research). Upon the entry into force of the Council of Europe Enlarged Partial Agreement on Cultural Routes (EPA) in 2010, an agreement establishing the seat of the EPA at the Institute in Luxembourg was signed between the Ministry of Foreign Affairs of the Grand-Duchy of Luxembourg and the Council of Europe. The Institute carries out regular evaluations of the compliance of Cultural Routes of the Council of Europe with the criteria of the statutory Resolution (CM/RES(2013)67) on Cultural Routes adopted by the Committee of Ministers, gives advice to new applicants for certification and houses the extensive information and documentary resources of the Cultural Routes of the Council of Europe programme. It provides advice and assistance to routes networks and hosts visits by project managers, researchers and students.

The European Commission is a key partner of the EPA and provides support to its work. The overall objective of the forthcoming DG REGIO’s grant agreement 2017-2020 “Fostering regional development through transnational cultural routes, heritage policies and practices” is to strengthen sustainable regional development in the 4 EU Macro-regions (Baltic Sea Region, Danube Region, Adriatic and Ionian Region, Alpine Region) through cultural heritage policies, practices and services as recognised by the Council of Europe Framework Convention on the Value of Cultural Heritage (Faro Convention) through the Cultural Routes of the Council of Europe programme which underscores, like the Convention, the importance of local people and their affinity with their region as essential to understanding and rediscovering the cultural identity of the sites and to attracting new activities, encouraging the tourism sector and sustainable local development of rural areas and less-known destinations.

For more information about the Cultural Routes of the Council of Europe programme, visit www.coe.int/routes or www.culture-routes.net

Applications

Applications must be made in English or French using the Council of Europe on-line application system. By connecting to our website www.coe.int/jobs you can create and submit your on-line application. Applications must be submitted at the latest 03 November 2017 (midnight Paris Time).
Applications will be examined with regard to the requirements of this vacancy and applicants will be informed in due course of the outcome of your application. This may take some time after the closing date. Preselected candidates may be invited to take written tests before an interview. Written tests may be eliminatory.
In accordance with the Staff Regulations of the Council of Europe, the compulsory retirement age is 65. We cannot therefore accept applications from persons over this age.
The conditions of recruitment and employment which apply are contained in Rule No. 1234 of 15 December 2005 laying down the conditions of recruitment and employment of locally recruited temporary staff members working in Council of Europe Duty Stations located outside of France apply (Link to Rule 1234).
The Council of Europe welcomes applications from all suitably qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief or sexual orientation.
During the different stages of the recruitment procedure, specific measures may be taken to ensure equal opportunities for candidates with disabilities.

The Organisation

The Council of Europe is the continent’s leading organisation in the protection of human rights, democracy and rule of law. It was founded in 1949 in order to promote greater unity between its members and now includes 47 member states, all having signed up to the European Convention on Human Rights.
By Statute, the Council of Europe has two constituent organs: the Committee of Ministers, composed of the member states’ Ministers for Foreign Affairs, and the Parliamentary Assembly, comprising delegations from the national parliaments. The Congress of Local and Regional Authorities of Europe represents the entities of local and regional self-government within the member states. The Commissioner for Human Rights is an independent and impartial institution within the Council of Europe mandated to promote the awareness of and respect for human rights in member states.
The European Court of Human Rights is the judicial body which oversees the implementation of the Convention in the member states. Individuals can bring complaints of human rights violations to the Strasbourg Court once all possibilities of appeal have been exhausted in the member state concerned.

Information Officer, P-3. WHO, Geneva. Open until 4 April 2013

Vacancy Notice No: HQ/13/ISS/FT93 Title: Information Officer Grade: P3 Contract type: Fixed-Term Appointment Duration of contract: 1 year Date: 14 March 2013 Application Deadline: 4 April 2013 Currently accepting applications Duty Station: Geneva, Switzerland Organization unit: HQ/ISS Infrastructure Support Services (HQ/ISS) / HQ/RAS Records and Archives (HQ/RAS) OBJECTIVES OF THE PROGRAMME : To appropriately retain, organize, preserve and provide access to WHO HQ records and archives in order to maintain reliable, authentic evidence of the Organization's decisions and activities, to facilitate administrative efficiency, and to preserve and disseminate the organization's institutional memory. Description of duties: Management of daily archives operations: Designs and maintains Archives-specific policies, assists Head RAS with development and revision of broad-ranging. Records and Archives policies, develops, implements and updates procedures related to the maintenance, dissemination and preservation of WHO Archives, and monitors compliance with procedures. Undertakes qualitative appraisal and evaluation of records no longer of active use to WHO units, coordinates transfer of records to Archives, coordinates destruction of records no longer of value to the Organization, is responsible for onsite and offsite storage space management. Ensures compliance with confidentiality requirements of HR, Legal and other records. Ensures that archival records preserving WHO's institutional memory, including audiovisual historical records such as photographs, are appropriately preserved, stored, described and accessible. Oversees special projects, coordinates maintenance of Archives website. Staff management: Leads, motivates, trains and supervises Archives staff. Coordinates work of Archives staff (plans, schedules and assigns work tasks). Monitors and controls work by Archives staff and adjusts procedures where required. Plans needs of Archives staff for staff development and education. Performs performance appraisal and monitors work progress for Archives team. Selects, trains and supervises Archives interns, takes part in official assessment of their work for academic purposes. Reference and Outreach: Disseminates knowledge contained in the archives by organizing exhibitions, participating in and/or providing input for health history projects, attending and participating in professional conferences, and preparing presentations, articles or other communications on WHO history, based on information found in the archives. Liaises with other WHO units involved with information management and knowledge sharing, including DCO and KMS, and participates in joint initiatives to increase awareness of WHO institutional memory and information resources. Provides and coordinates professional reference services to both internal and external researchers, including individuals and large research institutions, and assists with investigations and/or audits. Retention management: Ensures that records are maintained, stored and preserved for the period of their usefulness to the Organization, and made available to WHO staff, interns, and consultants, and to external users such as auditors and archival researchers in accordance with established policies and procedures. Ensures that records no longer needed by the Organization and which do not have historical value are disposed of in accordance with established policies and procedures. Any other duties as required REQUIRED QUALIFICATIONS Education: Essential University degree in archives or records management, information science, or a related field, or a university degree in another field supplemented by equivalent experience in archives theory, practice and management. For WHO staff please see e-manual III.4.1, para 220. Desirable Advanced university degree in Archives. Skills: Strong knowledge of archives theory and practice and ofrecords management theory and practice, strong knowledge of electronic archives management tools, strong training skills, excellent written and oral communications skills, excellent supervisory skills, ability to deal effectively and positively with colleagues at all levels within the organization and to work successfully within a team. WHO competencies: 1. Communicating in a credible and effective way 2. Fostering integration and teamwork 3. Producing results 4. Building and promoting partnerships across the organization and beyond 5. Promoting WHO's position in health leadership Experience: At least 5 years work experience, including at least 3 years working in an archives programme with electronic records and archives management software and with an active reference programme. At least two years working in an international environment. Languages: Excellent knowledge of English and working knowledge of French required. Additional Information: The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments), 2. External candidates. Other similar positions at the same level may be filled from this vacancy notice. A written test may form part of the screening process. This Vacancy Notice is published in English only. Annual salary: (Net of tax) USD 56,091 at single rate USD 60,091 with primary dependants Post Adjustment: 103.3 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation. A written test and interviews may be used as a form of screening Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures. All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. WHO is committed to workforce diversity. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted

Information Officer, Information Management - Metadata. World Bank. Open until 10 February 2010

Job # 100190
Job Title Information Officer, Information Management - Metadata
Job Family Information Technology
Location Washington, DC
Appointment International Hire
Job Posted 27-Jan-2010
Closing Date 10-Feb-2010
Language Requirements English [Essential]
Appointment Type

Background / General description
The Information Solutions Group (ISG) is the World Bank’s central function for the provision of information and technology services to the Bank’s business units. Bank IT strategy is designed to align IT initiatives with the Bank’s business strategy. The overarching objective is to ensure that end-users have the information and systems to do their job at HQ and in the Country Offices. The management of most of the end-user IT services, business solutions and the underlying technology infrastructure is centralized with ISG.

Through the work and services provided to staff and member countries, ISG staff contribute to the Bank's mission of "Working for a World Free of Poverty." ISG also is committed to the Bank's Guiding Principles and Core Values.

Our Guiding Principles:
*Client centered; *Working in partnership; *Accountable for quality results; *Dedicated to financial integrity and cost-effectiveness; *Inspired and innovative.

Our Core Values:
*Personal honesty, integrity, and commitment; *Working together in team - with openness and trust; *Empowering others and respecting differences; *Encouraging risk-taking and responsibility; *Enjoying our work and our families.

The Solution Design and Integration unit (ISGIS) of ISG serves the needs of a large and diverse group of Bank staff, clients, and the public in information management, business process solutions, and value added e-business. The solutions supported by ISGIS include myPortal, Enterprise Search, the Operations Portal, Client Connection, the Intranet, the External Web, Business Intelligence and Planning, and Document and Records Management. The unit’s work spans across a wide range of technologies that includes IBM Websphere, IBM Websphere Portal Server, Oracle databases, Lotus Domino.Doc, SAP R/3 modules, SAP Business Warehouse, MS SQL-based analytical tools, and various reporting tools. The unit operates with a variety of search appliances such as Google, Lucene, Teragram, Netegrity, and a host of other commercial and open-source technologies and platforms.

ISGIS is organized into six competency-based teams that work closely with one another to ensure the cost-efficient and timely delivery of well-integrated and high-value information solutions in a complex operating environment. These are; Web & Document Management Services; Web Development; Platform & Design Services; Business Intelligence; Operations Products; and Information Management Products.

The Metadata Support function plays a critical role both within ISP (Internet Service Program) and overall architecture of the bank's information systems. It provides Metadata Management services for all websites to ensure the quality and value of information produced and disseminated by the World Bank. This will include working with different teams and underlying systems to enable integration across web sites, institutional repositories, and ultimately improve enterprise-wide search and repurposing of content.

Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.

Duties and Accountabilities
The position reports to the Team Lead for Information Management Products. Following are the key responsibilities of the position.

The on-site Metadata Team is an advocate for institutional needs and public user requirements which must be balanced with business unit requirements. As a member of this team, the selected candidate will provide analytical and documentary services including, but not limited to, the areas listed below.

ISP Metadata Support (including New Web Sites or Site Enhancements)

Triage of incoming functional requirements is performed offshore. Recommendations for new entities are referred to the on-site team for approval. Once approved, the offshore team completes the actual creation of the entities and maintains the basic specifications.

Specific Tasks Include:
• peer review and analyze functional requirements, enhancements requests
• consult with Client Liaisons, website owners, on-site developers, institutional list owners, or other stakeholders, as appropriate
• make recommendations to ensure that new entities are defined in such a way that is sustainable, and compatible with the institutional definitions of content types and core attributes, when appropriate.
• assist Client Liaisons to prepare attribute definitions, control list documentation, and refine the input template specifications and/or functional requirements, as needed
• provide definition and specification of new entities prescribed by the logical model for the ISP content management system, particularly in the context of content types/input templates used to create content items using the e-publish tool, including ISP Content Types, ISP Secondary Content Types, Input Templates, Attributes, and Control Lists
• coordinate enhancement requests for the system-wide reports, which the Metadata Team uses intensively to provide the aforementioned services.
• collaborate with the offshore Metadata Team
• work with database team and/or ePublish team on any other ISP metadata-related issues reported by client liaisons or client.
• provide ongoing coaching to the Client Liaisons.

Enterprise Content Management (ECM) Metadata Support

The scope of ECM will integrate the collections in three institutional repositories: Imagebank, IRIS, and CMS. Bank has recently purchased Documentum, which will support document management functionality, including record keeping. ePublish is currently being used for publishing and managing web content. (Note: A proposal for a new web content management system is currently being reviewed). Each of the underlying systems follows a different paradigm for selecting attributes to describe content items. This will need to be harmonized to enable search for content items across systems simultaneously. The potential candidate will work with different teams involved and make sure both institutional standards and individual business needs are met.

Specific tasks include:

• define/review document types for Documentum.
• review existing Imagebank metadata, comparing to the paradigms for data capture in Documentum.
• assist in data cleaning up and migration to Documentum .
• participate in the development of data flow and entity-relationship models, specifying metadata requirements for the new web content management tool in a way to achieve balance between institutional objectives, local business requirements, and end user compliance.
• analyze and document current metadata structure in ePublish in preparation for migration to the new web content management system.
• prepare mappings from legacy systems to the new system, with recommendations for data transformation if necessary.
• work with Enterprise Architecture team on institutional taxonomies, such as content types/document types, topics, etc.
• support enterprise search on underlying systems/repositories including documents, records, web content, etc.
• support other areas where metadata is used such as content syndication, web statistics, etc.
• specify system-wide metadata reports that will demonstrate actual usage. Monitor these to ensure that actual implementation doesn’t occur outside the pre-defined model.
• work with data quality team and external web team on metadata translations such as multilingual thesaurus to support multilingual search for both documents and web content.
• participate in defining rules for Teragram to generate topics/suptopics, keywords, abstracts and potentially other metadata for all content (including non-English content).
• help testing Teragram results and redefining rules when necessary.

Selection Criteria
• Masters degree in Information/Library Science, Information Systems Management, Knowledge Management
• Minimum of 5 years experience
• Understanding principles of database administration, experience as a data administrator helpful, but not required.
• Experience maintaining one or more databases in day-to-day use, using ORACLE or other comparable DBMS tools
• Attention to details, and clear communication in English, both oral and written, are critical.
• Ability to invent analytical methodology and processes, and serve as an intermediary between
developers and clients.
• Ability to translate and analyze user requirements, then recommend solutions that best fit institutional standards and local business needs
• Training in Data Modelling, Relational Database Theory, Technical Writing desirable
• Understanding automatic concept extraction and summarization tool such as Teragram
• Familiarity with international development terminology and experience in multicultural organizations is preferable.
• Oral and written knowledge of another language also desirable, but not required.
• Understanding SQL, XML, controlled vocabularies, cataloguing, Excel, Word.
• Ability to work under pressure and tight deliverable schedule.

The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.

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