Monday, February 20, 2012

Intern, Information Management. UN Secretariat, Department of Management, New York. Open until 3 March 2012

Job Opening

Job Title:
Department/ Office:
Department of Management
Duty Station: NEW YORK

Posting Period:
17 February 2012-3 March 2012
Job Opening number:
12-IMA-DM-21552-R-NEW YORK


United Nations Core Values: Integrity, Professionalism, Respect for Diversity




Org. Setting and Reporting

The Advisory Committee on Administrative and Budgetary Questions (ACABQ) is a subsidiary organ of the General Assembly composed of 16 experts appointed by the Assembly and its own dedicated secretariat. The Advisory Committee’s role is to examine and report to the General Assembly on the budgets of the United Nations as well as on a wide range of administrative, financial and management matters. It also examines the budgets of the United Nations funds and programmes and provides its observations and recommendations to their respective Executive Boards.

The Advisory Committee’s website provides access to the Committee’s reports by session and subject. It is available to the United Nations system and the public at large. The website also includes a feature, used on a pilot basis only, for recording and indexing the text of the main recommendations within the Committee’s reports by keyword. The secretariat of the Advisory Committee aims to further enhance and develop the content and search capabilities of the website, so that it can be used more effectively for retrieving information and as a research tool to support the work of the Advisory Committee.

The DM-ACABQ information management internship is for two months with an opportunity for extension, depending on the needs of the department.

The internship is UNPAID and full time.

Interns work five days per week (35 hours) under the supervision of a staff member in the department to which they are assigned.


Provide assistance in updating the content, improving the quality of information and developing proposals for further enhancement of the ACABQ website. Specific tasks include the following:

- Participate in reviewing, completing and standardizing the content of the website;

- Participate in the development of procedures for updating the website and ensuring quality control of the information updated in the website;

- Contribute to the refinement of the classification scheme for the documents and recommendations of the Advisory Committee, taking into account the existing taxonomies and bibliographical tools available in the Organization;

- Participate in the development of procedures for recording and indexing individual recommendations of the Advisory Committee by keyword;

- Participate in an analysis of the knowledge sharing and research requirements of the Advisory Committee and the development of proposals for further enhancement of the website, including creation of metadata and taxonomies.


- Communication: Good oral and written skills

- Teamwork: Good interpersonal skills, ability to work collaboratively with colleagues from different national and cultural backgrounds to achieve organizational goals;

- Client orientation: Responsiveness to clients' needs, ability to establish and maintain productive partnerships with clients by gaining their trust and respect.

- Technological awareness: Good knowledge of technological tools for knowledge management.

The ideal candidate also will have strong analytical and problem-solving skills, excellent organizing skills and attention to detail, and demonstrate an ability to work independently and take initiative.


To qualify for the ACABQ internship the following conditions must be met:

- Applicants must be enrolled in a degree programme in a graduate school (second university degree or higher); or if pursuing their studies in countries where higher education is not divided into undergraduate and graduate stages, have completed at least four years of full-time studies at a university or equivalent institution towards the completion of a degree. Degree should preferably be in information and library science, information architecture, knowledge management or a related field;

- Applicants must be computer literate in standard office software applications;

- Applicants must demonstrate a keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter;

- Applicants must have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Work Experience

Applicants are not required to have professional work experience for participation in the Internship Programme.


English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the Internship Programme. Knowledge of an additional official UN language is an asset. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat

Assessment Method

Potential candidates will be contacted by the hiring manager for further consideration

Special Notice

A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.

The Cover Note must include:

- Title of degree you are currently pursuing;

- Graduation date (when will you be graduating from the programme);

- List the IT skills and programmes that you are proficient in;

- List your top three areas of interest;

- Explain why you are the best candidate;

- Explain your interest in the UN Internship Programme.

In your Personal History Profile, be sure to include all past work experiences, IT skills and three references. Due to a high volume of applications received, ONLY successful candidates will be contacted.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee


Senior Information Management Officer, P-5. UN Secretariat, DPKO Field Missions

Senior Information Management Officer, P-5




15 Feb 2012


Field Missions Administered by DPKO


Multiple D/S



Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered.
More Info

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organisational Setting and Reporting Relationships: These positions are located in United Nations field missions. Depending on the mission structure, the Senior Information Management Officer will report to either the mission’s Chief of Staff or the Director or Chief of Mission Support. Responsibilities: Under the delegated authority of the mission’s Director or Chief of Mission Support, the Senior Information Management Officer has the following responsibilities: Ensures that the field mission’s activities and institutional memory are adequately documented and that paper and electronic records of continuing value are regularly transferred to United Nations Headquarters. Ensures that the paper and electronic records of short- and mid-term value housed in the mission’s offices and records facility are managed and protected in accordance with professional best practise, including, but not limited to, best practise for vital, paper and digital records, and access rights management. Establishes and implements a record keeping framework and programme as part of the mission’s overall information governance. Participates in and provides professional leadership to mission-wide strategic information planning by contributing recordkeeping and/or information management requirements to inter-component committees and working groups, and liaising with other information managers and information technology service providers throughout the Secretariat. Serves as an effective spokesperson and representative of the mission’s Information Management capacity and establishes collaboration and partnerships with key officials at all levels inside and outside the mission. Provides authoritative policy advice to senior managers on recordkeeping systems development in a changing business environment and the implications of various alternatives on business processes and related issues. Develops and disseminates information/records management best practises and develops and monitors performance measures. Takes the lead in planning, developing, implementing and evaluating information management and recordkeeping programmes, projects and other activities: directs subordinates in programme/project development, implementation, monitoring and assessment. Evaluates adequacy of existing records management, information management and reference tools to support business operations, including senior management decision-making. Reviews and recommends enhancements to information systems to ensure compliance with Secretariat and departmental records and information management policies and standards. Manages recordkeeping and information management training and outreach activities. Takes the lead in ongoing developments and enhancements of mission Intranet sites. Carries out managerial responsibilities relating to programme, budgetary, human resources and facility operations planning, implementation and reporting. Leads and directs a team of information management staff.

PROFESSIONALISM - Ability to provide seasoned advice on recordkeeping and information systems in a diverse environment of information needs and functions. Intellectual leadership and ability to integrate knowledge with the mission's broader strategic, policy and operational objectives. Ability to advise senior management on information systems development and related matters of significant importance to the mission and Organization as a whole. Conceptual and strategic analytical capacity for relating recordkeeping and information systems to the business process. Ability to analyse and evaluate critical systems matters; make recommendations for improving processes and approaches. Strong negotiating and presentational skills to make the case for a trustworthy recordkeeping and information system and to bring others to reach agreement on difficult issues. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANISING - Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. CLIENT ORIENTATION - Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. LEADERSHIP - Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. VISION - Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization's strategy and the work unit's goals; generates and communicates broad and compelling organisational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities. EMPOWERING OTHERS - Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work; encourages others to set challenging goals; holds others accountable for achieving results related to their area of responsibility; genuinely values all staff members' input and expertise; shows appreciation and rewards achievement and effort; involves others when making decisions that affect them.


Advanced university degree (Master’s degree or equivalent) in archival, information science, information systems, social science or related field. A first level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of ten years of progressively responsible experience in modern archives management, recordkeeping, library, information management or related area.

Fluency in one of the working languages of the UN Secretariat, English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

Other Skills

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). English and French are the two working languages of the United Nations Secretariat. The United Nations Secretariat is a non-smoking environment.



How to Apply to Field Mission vacancies:

All applicants are strongly encouraged to apply online.

Online applications will be immediately acknowledged when an email address has been provided. If you do not receive an e-mail acknowledgment within 24 hours of submission, your application may not have been received. In such cases, please go to “My UN” page and check the status of your application by clicking on “view application history”, and resubmit the application, if necessary. Should you have any technical difficulties, please contact

When you receive an automatic notification, there is no need to submit another application on-line or by other means for the same vacancy.
1.To start the application process, applicants must open a “MY UN” account. Go to Log-in, and Register as a User. Fill in the form and choose a User Name and Password.

2.Once you are registered on-line, complete and save your Personal History Profile (PHP).

3.In completing the PHP, please note that all fields marked with an asterisk must be completed. Additionally, you are encouraged to fill all of the fields to best convey your personal ambitions.

4.Applicants may apply for generic and/or specific vacancies using the saved PHP. The PHP may be up-dated when necessary.

You can apply to field missions by applying to a generic (multiple duty station M/S) vacancy announcement. Current field mission openings can be viewed. You are also given an opportunity to express your preference for current missions in which you would be particularly interested in serving. While this may not constitute a direct application for a post, it will assist us in taking into account your own aspirations.

The generic vacancy announcements are used to generate candidates for the roster. While preferences will be registered and taken into account, qualified individuals willing to serve in several/all locations will, of course, have a greater possibility of serving.

Your application will be screened and evaluated against the requirements set out in the vacancy announcement. If you meet the requirements of the vacancy announcements your application will be included in a roster system that will be submitted for all vacancies in your occupational group and grade for field missions of your choice. Your application will remain valid in the roster for a period of 12 months. Should you wish to remain in the roster after the initial 12 months, please update and resubmit your PHP.

You can also apply for a post-specific vacancy announcement. You will be evaluated against the requirements as specified in the particular vacancy and your name may be put forward for that specific announcement only. Your application will not be placed in the roster unless you apply to a generic (multiple duty stations M/S) vacancy announcement.

In view of the high volume of applications received, only those applicants who are included in the roster will be notified.


Fax: 1-212-963-2800
Please see the Frequently Asked Questions, if you encounter problems when applying.

Documents Management Assistant, G-5. UNFCCC, Bonn. Open until 17 March 2012

Documents unit

TITLE AND GRADE: Documents Management Assistant, G-5
POST NUMBER: FQA-2942-G5-001
INDICATIVE ANNUAL SALARY: Euro 35,195 net, plus UN benefits and pension fund
DURATION OF APPOINTMENT: One and a half years, with possibility of extension
DUTY STATION: Bonn, Germany


The United Nations Framework Convention on Climate Change (UNFCCC) is the focus of the
political process to address Climate Change. The Convention secretariat is supporting the Convention
and its Kyoto Protocol by a range of activities, including substantive and organizational support to
meetings of the Parties.
The Conference Affairs Services programme provides comprehensive conference services for all
sessions of the UNFCCC Convention and Kyoto Protocol bodies, as well as meetings and workshops
organized in the intergovernmental climate change process. These services include conference and working
facilities allowing for up to 10,000 participants; liaison with Parties, Observer States, IGOs and NGOs;
security and protocol arrangements; registration of participants to sessions and meetings; travel
arrangements for participants from Parties eligible for funding; planning and editing of parliamentary
documents; and coordination of document registration, translation, reproduction, dissemination and storage.


Under the direct supervision of the Head, Documentation sub-programme, the incumbent assists
in the management of the documentation production process and editorial control of official and nonofficial
documents of the UNFCCC secretariat; provides guidance to secretariat staff involved in
formatting and preparing official documents for respective meetings and provides computer-based word
processor training and assistance in the use of the UNFCCC official documents template. The incumbent

Documentation production process:
• Prepares documentation statistics required by the Coordinator, CAS, and Programme Coordinators
(pre-session, in-session, and post-session) at the end of each meeting, as well as relevant
documentation forecasts required by United Nations Office in Geneva (UNOG) for each session of the
Conference of the Parties (COP)/subsidiary bodies, based on information received from programmes
within the secretariat;
• Prepares, maintains and updates the UNFCCC secretariat internal planning table based on
information received from document focal points in the various programmes; checks accuracy of
document titles with special attention to correctness and completeness; monitors number of pages for
translation and for reproduction; solicits missing and/or incomplete information directly from
programme focal points ensuring electronic availability for the secretariat by placing documents on
shared network drives; and
• Monitors deadlines as per the internal planning table, following up on delays, providing information
and alerting the supervisor regarding documents that are likely to exceed deadlines.
Editorial control of official and non-official UNFCCC documents:
• Follows up on all editorial corrections made by supervisor to final version of document before editorial
clearance, and marking up previously translated text in documents for translation; and
• Proof-reads documents prior to submission to UNOG to ensure different file-types of the same
document are identical, marking errors for correction according to the UNFCCC proof-reading system.

User support, guidance and training:
• Provides user-support, guidance and training to secretariat staff in the application of the computerbased
UNFCCC official documents template by responding to queries regarding its correct use,
including trouble-shooting and fixing template-related errors in specific documents; performs
programming fixes and makes enhancements to the documents template in line with UN prescribed
style guidelines, obtaining the required support from ITS; and
• Maintains, updates and improves the secretariat’s official documents system; provides guidance and
training to Team and Programme Assistants on drafting official UNFCCC correspondence and on the
presentation of documentats; maintains and updates the electronic filing system of all UNFCCC
documents issued in the six official languages of the UN.
Other duties:
• Performs other related duties including carrying out relevant administrative actions needed for
recruitment and/or contract extensions for editors, proof-readers and translators.
• Completed secondary education. Administrative/secretarial/editorial training or equivalent an asset.
• At least five (5) years of relevant work experience in documentation processing, publishing and/or
documentation management; or related area. At least two (2) years work experience in a multicultural
or international setting is an asset.
• Excellent knowledge of Microsoft Word and or/some publishing software. Good knowledge of data
management systems and use/development of electronic documentation systems such as sharepointbased.
Familiarity with document templates of a more complex nature an asset.
• Meticulous attention to detail. Ability to work independently and to tight deadlines. Very good
communication skills including the ability to train and guide clearly.
• Excellent commnand of written and spoken English. Working knowledge of other United Nations
languages is an asset.

Evaluation criteria

Professionalism: Very good understanding of the functions of the post
Communication: Very good communication skills (spoken and written), including ability to draft and edit
standard correspondence
Planning & Organizing: Very good organizational skills and the ability to handle work in an efficient and
timely manner. Ability to set and meet priorities
Client (service) oriented: Proven service-oriented approach to tasks
Teamwork: Good interpersonal skills and ability to establish and maintain effective working relations in
a multi-cultural environment
Technological awareness: Fully proficient computer skills and use of software such as Word (including
document formatting), Excel and PowerPoint, internal databases and other relevant software applications
Commitment to Continuous learning: Proactive and mature attitude towards self-development.
To apply
Candidates whose qualifications and experience match the requirements for this position, please
use the on-line application system available at

Please note:

1. This post is for local recruitment only. All travel, interview and relocation costs incurred to
take up an appointment at the duty station in Bonn are at the expense of the applicant.
2. We will confirm receipt of your application. However, only candidates under serious
consideration and contacted for an interview will receive notice of the final outcome of the
selection process.

Friday, February 10, 2012

Senior Document Management Assistant, G-7. STL, Leidschendam. Open until 9 March 2012

Senior Document Management Assistant



ISSUANCE DATE: 9th February 2012

LOCATION: Leidschendam, The Netherlands

DIVISION/SECTION: Registry/Court Management Services Section

TITLE: Senior Document Management Assistant


Depending on professional background, experience and family situation, a competitive compensation and benefits package will be offered. The successful applicant will be offered a fixed-term appointment of one year limited to the Special Tribunal for Lebanon (STL). Any subsequent extension(s) are subject to terms of the Tribunal's mandate and/or the availability of the funds. The Special Tribunal for Lebanon is an international inter-governmental organization with its own independent legal identity and not a UN organization. However, STL follows the UN common system for benefits and entitlements to its staff members. UN staff members may also serve on loan from their parent department/office, if selected. Appointment against this post is on a local basis.


Under the direct supervision of the Chief of Court Management Services Section, the Document Management Assistant is responsible for the following activities.

• Records all incoming and outgoing requests for translation and verifies adequate copy legibility of document(s) submitted;

• Conducts complex searches across databases and information repositories throughout the Tribunal to prevent duplication of translations prior to passing requests to the Language Services Section (LSS);

• Depending on the outcome of the search, either approves the request for translation and sends it to the LSS to translate and/or revise the existing translation, or alternatively, rejects the request;

• Develops and ensures compliance with guidelines, procedures and/or policies for the processing of requests for translations, including prioritisation of requests, levels of confidentiality, etc;

• ensures the implementation of the procedures by all relevant organs of the court, and arbitrates disputes regarding timelines of translations, quality, etc;

• Identifies relevant information regarding rejected and approved requests for translation and produces relevant statistics;

• Monitors requests for translation to ensure deadlines are met;

• Communicates orally and in writing with requesters from all Organs and with LSS regarding the status of requests and provides oral and written customer support to requestors;

• On the basis of estimates of available LSS processing capacity, recommends the most effective way to deal with requests for translation by, for instance, negotiating new timelines with requestors and LSS;

• Mediates disputes regarding delivery of translation services between competing requestors and LSS;

• Participates in resource planning meetings together with LSS;

• Analyses, Interprets and drafts responses and decisions to complex cases as required;

• Delegates to and supervises staff as appropriate;

• Trains junior staff;

• Prepares and finalizes correspondence and organises logistics for distribution or delivery of documents;

• Maintains and organizes CMSS records, both paper and electronic;

• Where applicable, assists in the verification of receipt and accuracy of documents, approvals, signatures, etc. to ensure compliance with relevant legal, financial and other requirements;

• Responds to complex information requests and inquiries (e.g. answers requests requiring file search, etc.),

• Performs other general administrative tasks as assigned.


• Professionalism – Attention to detail and excellent computer skills.

• Communication – Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Planning & Organizing – Effective organizational skills and ability to handle a large volume of work in an efficient and timely manner. Ability to multi-task, to prioritise and to complete assigned work within allocated time. Good attention to detail.

• Accountability – Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules.

• Client Orientation – Ability to identify clients' needs and appropriate solutions; ability to establish and maintain working relations with members of the other organs in general.

• Technological Awareness – Proven expertise with various information technology office applications.


• Education: Completion of secondary education. Demonstrable competence with Microsoft Word, Excel, Lotus Notes, advance search capabilities of various databases.

• Work Experience: Minimum 10 years of relevant experience in document management systems dealing with large volume, multiple languages and important deadlines.

• Languages: Arabic, English and French are the official languages of the Special Tribunal for Lebanon. For this post proficiency in oral and written English and French is required. Knowledge of Arabic would be an asset.

• Other: Experience of searching Electronic Document and Records Management Systems is essential.


1. ALL APPLICANTS are requested to complete a Special Tribunal Personal History Form

2. ALL APPLICATIONS should be submitted by the deadline via email to: stl-recruitment@un.orgThis e-mail address is being protected from spambots. You need JavaScript enabled to view it

It is not necessary at this stage to send copies of qualifications, previous employment contracts, entire publications, etc.

Only applicants who are under serious consideration will be contacted. The Tribunal is not in a position to respond to queries regarding information on the status of vacancies or unsolicited open applications.

Vacancy Number: NL-OTR-CMSS-G7-415
Grade: G7
Deadline: 09-03-2012
Status: Open