Monday, February 20, 2012

Senior Information Management Officer, P-5. UN Secretariat, DPKO Field Missions

Senior Information Management Officer, P-5




15 Feb 2012


Field Missions Administered by DPKO


Multiple D/S



Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered.
More Info

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organisational Setting and Reporting Relationships: These positions are located in United Nations field missions. Depending on the mission structure, the Senior Information Management Officer will report to either the mission’s Chief of Staff or the Director or Chief of Mission Support. Responsibilities: Under the delegated authority of the mission’s Director or Chief of Mission Support, the Senior Information Management Officer has the following responsibilities: Ensures that the field mission’s activities and institutional memory are adequately documented and that paper and electronic records of continuing value are regularly transferred to United Nations Headquarters. Ensures that the paper and electronic records of short- and mid-term value housed in the mission’s offices and records facility are managed and protected in accordance with professional best practise, including, but not limited to, best practise for vital, paper and digital records, and access rights management. Establishes and implements a record keeping framework and programme as part of the mission’s overall information governance. Participates in and provides professional leadership to mission-wide strategic information planning by contributing recordkeeping and/or information management requirements to inter-component committees and working groups, and liaising with other information managers and information technology service providers throughout the Secretariat. Serves as an effective spokesperson and representative of the mission’s Information Management capacity and establishes collaboration and partnerships with key officials at all levels inside and outside the mission. Provides authoritative policy advice to senior managers on recordkeeping systems development in a changing business environment and the implications of various alternatives on business processes and related issues. Develops and disseminates information/records management best practises and develops and monitors performance measures. Takes the lead in planning, developing, implementing and evaluating information management and recordkeeping programmes, projects and other activities: directs subordinates in programme/project development, implementation, monitoring and assessment. Evaluates adequacy of existing records management, information management and reference tools to support business operations, including senior management decision-making. Reviews and recommends enhancements to information systems to ensure compliance with Secretariat and departmental records and information management policies and standards. Manages recordkeeping and information management training and outreach activities. Takes the lead in ongoing developments and enhancements of mission Intranet sites. Carries out managerial responsibilities relating to programme, budgetary, human resources and facility operations planning, implementation and reporting. Leads and directs a team of information management staff.

PROFESSIONALISM - Ability to provide seasoned advice on recordkeeping and information systems in a diverse environment of information needs and functions. Intellectual leadership and ability to integrate knowledge with the mission's broader strategic, policy and operational objectives. Ability to advise senior management on information systems development and related matters of significant importance to the mission and Organization as a whole. Conceptual and strategic analytical capacity for relating recordkeeping and information systems to the business process. Ability to analyse and evaluate critical systems matters; make recommendations for improving processes and approaches. Strong negotiating and presentational skills to make the case for a trustworthy recordkeeping and information system and to bring others to reach agreement on difficult issues. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANISING - Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. CLIENT ORIENTATION - Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. LEADERSHIP - Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. VISION - Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization's strategy and the work unit's goals; generates and communicates broad and compelling organisational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities. EMPOWERING OTHERS - Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work; encourages others to set challenging goals; holds others accountable for achieving results related to their area of responsibility; genuinely values all staff members' input and expertise; shows appreciation and rewards achievement and effort; involves others when making decisions that affect them.


Advanced university degree (Master’s degree or equivalent) in archival, information science, information systems, social science or related field. A first level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of ten years of progressively responsible experience in modern archives management, recordkeeping, library, information management or related area.

Fluency in one of the working languages of the UN Secretariat, English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

Other Skills

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). English and French are the two working languages of the United Nations Secretariat. The United Nations Secretariat is a non-smoking environment.



How to Apply to Field Mission vacancies:

All applicants are strongly encouraged to apply online.

Online applications will be immediately acknowledged when an email address has been provided. If you do not receive an e-mail acknowledgment within 24 hours of submission, your application may not have been received. In such cases, please go to “My UN” page and check the status of your application by clicking on “view application history”, and resubmit the application, if necessary. Should you have any technical difficulties, please contact

When you receive an automatic notification, there is no need to submit another application on-line or by other means for the same vacancy.
1.To start the application process, applicants must open a “MY UN” account. Go to Log-in, and Register as a User. Fill in the form and choose a User Name and Password.

2.Once you are registered on-line, complete and save your Personal History Profile (PHP).

3.In completing the PHP, please note that all fields marked with an asterisk must be completed. Additionally, you are encouraged to fill all of the fields to best convey your personal ambitions.

4.Applicants may apply for generic and/or specific vacancies using the saved PHP. The PHP may be up-dated when necessary.

You can apply to field missions by applying to a generic (multiple duty station M/S) vacancy announcement. Current field mission openings can be viewed. You are also given an opportunity to express your preference for current missions in which you would be particularly interested in serving. While this may not constitute a direct application for a post, it will assist us in taking into account your own aspirations.

The generic vacancy announcements are used to generate candidates for the roster. While preferences will be registered and taken into account, qualified individuals willing to serve in several/all locations will, of course, have a greater possibility of serving.

Your application will be screened and evaluated against the requirements set out in the vacancy announcement. If you meet the requirements of the vacancy announcements your application will be included in a roster system that will be submitted for all vacancies in your occupational group and grade for field missions of your choice. Your application will remain valid in the roster for a period of 12 months. Should you wish to remain in the roster after the initial 12 months, please update and resubmit your PHP.

You can also apply for a post-specific vacancy announcement. You will be evaluated against the requirements as specified in the particular vacancy and your name may be put forward for that specific announcement only. Your application will not be placed in the roster unless you apply to a generic (multiple duty stations M/S) vacancy announcement.

In view of the high volume of applications received, only those applicants who are included in the roster will be notified.


Fax: 1-212-963-2800
Please see the Frequently Asked Questions, if you encounter problems when applying.

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