Friday, February 19, 2010

HSBC-North America Corporate Archivist

Corporate Archivist

Requisition ID 85674
Full/Part Time Full-time
Primary Location IL-Mettawa
Other Locations

Description Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities.

The jobholder is responsible for assisting in the collection and preservation of any archival materials, historic or modern, from HSBC North American entities and any of the predecessor companies. The jobholder will also be responsible for helping to find ways to use the archives to support the HSBC brand. Will also assist in using the archives to answer any inquiries from employees or non-employees as well as other project work. Will work with the Corporate Librarian & Archivist to meet with individual departments and establish working relationships in order to capture internal archival materials with enduring value. Makes accessible the North American archives to support business needs. Help establish and maintain a network of NA contacts, whose records form part of the Archives Collecting Policy. Respond to internal and external inquiries about the archives and history. Inquiries are received from HSBC staff at all levels around the world; customers and clients; leading academics; members of the public etc.

Work through Departments such as Communications, HR and Marketing to find ways for the NA Archives to support the HSBC Brand. (eg: Content for Intranet and other internal displays. ) Contribute to the development of local policy and strategy of the NA Archives unit. Participates and develops relationships with Archivist at GMO and in other regions. Contributes and supports the Library and Archives team through coverage and reference support. Complete other responsibilities, as assigned. Contribute to the content management of the archive collection and establishment and maintenance of the central archive database. Manage design and implementation of conservation strategy. Participates in the development, and leads the operation, of the unit’s Collecting Policy to ensure archives are collected. Contribute to Group-wide Digital Archives project with a lead role for NA. The role requires specialist historical knowledge spanning more than two centuries of HSBC’s history, with emphasis on North America. The role requires constant learning and research and continually calls upon professional archive training in appraisal and cataloguing skills – with specialization in the areas of Collecting and Conservation Policy.

The role requires project management skills, diplomacy and negotiating skills for the regular liaison required all levels through North America. Need a significant level of creativity, as well as excellent written and verbal skills. The role receives guidance from the Manager, North American Archives. The role holder is required to work with some level of autonomy. NA Archives has a functional reporting relationship with GMO Group Archives London. Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues. Promote an environment that supports diversity and reflects the HSBC brand. The role requires utmost discretion in dealing with confidential matters as the role holder will regularly have access and exposure to sensitive information, particularly through archives deposited by senior management levels of the organization (e.g. CEO’s Office, Strategy and Company Secretary’s Office). Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Basic Qualifications:

Master’s degree in library science, archival studies, or related field
A minimum of three years archival experience, preferably in a corporate environment
Experience working with various record formats
Background in archival appraisal, conservation, arrangement, and description

Family and Institutional Archives Advice Manager. National Archives UK. Open until the 15th March 2010

Job title Family and Institutional Archives Advice Manager Department Archives Sector Development
Reports to Senior Manager – Private Archives
Band F Salary £30,500 - £35,000* + excellent benefits * More may be available for an exceptional candidate

Job purpose
Under the direction of the Senior Manager – Private Archives, to manage the provision of advice to individuals, families and private institutions about the preservation, management and public accessibility of archives in their custody; and to maintain close liaison with such owners and their professional and voluntary archivists. You will also have responsibility for liaison with archive repositories and public bodies in one region or home nation in the UK and/or a specialist professional field. The post will involve representation in support of the strategic agenda and engagement with archivists, private owners and managers of institutions in the private sector, and with officials in other Government departments and agencies. Role and responsibilities
Departmental Objectives: To establish sector leadership across all publicly-funded archive services To meet the statutory obligations delegated to the Head of Department under s.3(6) and s.4 of the Public Records Act 1958 and to deliver the functions specified under the Royal Warrant of the Historical Manuscripts Commission To improve the “archival health of the nation” by giving leadership, advice, guidance and support to archives services and the owners and custodians of private records in the care and provision of access to their holdings, and by working to ensure the preservation and integrity of archives and records, especially where they are at risk To promote best practice in information and records management across the wider public sector through assessment, guidance and targeted advice To develop, maintain and make available to the public detailed information about the location and content of archives and manuscripts relating to the United Kingdom through the National Register of Archives, Manorial Documents Register and other online databases.
In this role you will:
Act as a focus of knowledge about the private archives sector, and especially about the collections of national and international importance in the ownership of the great landowning families and charitable corporations of the United Kingdom. You will be expected to have an understanding of the historical processes which have led to the development of such archives, and a sensitivity to the privacy and other concerns of such owners, and to frame The National Archives’ advice and guidance in that context. You will also be expected to develop a detailed knowledge of the location and content of major private archives, including both those held in public repositories and those remaining in private hands.
Support the Senior Manager – Private Archives in advising on the disposition of archives and manuscripts accepted in lieu of taxation, and with the provision of advice to HM Revenue and Customs on the conditional exemption of archives from capital taxes. You will also provide authoritative advice to the Chief Executive, the Head of National Advisory Services, other Government departments, private owners and archivists as required on matters relating to archives in private and institutional ownership.
Manage the provision of advice and guidance and practical assistance to private and institutional owners on the selection, preservation and accessibility of archives which they wish to retain in private custody, or on their deposit in appropriate public institutions. Insofar as circumstances permit, you will be expected to proactively maintain contact with the owners of major archives to ensure that their awareness of the significance of, and public interest in, their holdings is maintained, and that The National Archives builds its awareness of collections at risk of neglect, sale or dispersal.
Proactively seek out and record archives of significance in private custody through targeted contacts and survey work. You will co-operate with colleagues across the department to ensure that information about collections of private archives is recorded in the National Register of Archives, building the comprehensiveness of the Register and its usefulness in providing an overview of the distributed national archive.
Represent The National Archives in meetings with the owners and custodians of archives (including the senior management of local authorities and universities), professional organisations, and other Government departments and will act as an advocate for the adoption of best practice specifically in the delivery of archival services and generally in the adoption of effective records and information management.
Participate in cross-cutting work across the department and with other departments and external bodies in support of these core activities. This cross-cutting work will include both giving and receiving support to manage workload at peak times.
The post will have responsibility for liaison with archive repositories and public bodies in one region or home nation in the UK, and will contribute to other aspects of the work of the department especially in relation to that region/nation.
Finally, you may play a role within the management structure of the Archives Sector Development Department, with such line management responsibilities as may be assigned to the role from time to time. Initially, you will have line management responsibility for the Band E post responsible for the Manorial Documents Register and associated work. You will support the Head of Archives Sector Development on the broad departmental goal of improving the archival and information management health of the nation.

Person specification
Key: Demonstrate commitment to the preservation and effective management of archives and the ability to articulate the value of archives and information
management in the private sector Strong research and analytical skills, experience of records survey activity and a commitment to self development Excellent knowledge of the record types generated by the administration of landed estates and adequate palaeography and language skills to cope with diverse and technically complex materials Experience of working in or advising the private and public sectors and an expert knowledge of the archive sector Ability to think strategically and tactically, including the ability to engage and influence private owners effectively Strong written and verbal communications skills, including the ability to produce and deliver first class reports and presentations Good ICT, organisational and project management skills and the ability to travel anywhere in the UK
Qualification or experience in archive administration Active research interests in archival and information science or other relevant fields, contributing to The National Archives’ reputation for research Knowledge of medieval Latin and associated palaeographical skills Health and Safety Risk Assessment Normal office environment, except when conducting surveys on private premises, when the postholder will be responsible for conducting site-specific risk assessments.
Location Kew, West London Working arrangement Full time, Permanent Starting Salary £30,500 - £35,000* plus generous benefits package, including pension, childcare vouchers, sports and social club facilities, onsite gym, subsidised staff restaurant and opportunities for training and development. * More may be available for an exceptional candidate How to Apply Please complete an applicant details form and email it along with a comprehensive CV and a Supporting Statement that fully addresses the job requirements in the person specification, to Please quote reference number 1405 in the subject line. Supporting Statement Please explain how you meet each point on the person specification. You may draw on knowledge, skills, abilities, experience gained from paid work, domestic responsibilities, education, leisure interests and voluntary activities. Please note selection for interview will largely be based on the information you provide in this section. Please put your name and post applied for on each sheet. For further information Please contact the Recruitment Team on 020 8392 5203 Nationality rules Applicants must be British or Commonwealth citizens with the right to live and work in the UK, or nationals of states of the European Union. Closing date Monday 15th March 2010 at midday Interviews Tuesday 23rd March 2010

Thursday, February 11, 2010

University Records Manager. University of Princeton.

Requisition Number 1000058
Job Title University Records Manager
Department Library - 690
Position Summary Founded in 1746, Princeton is the fourth-oldest college in the United States. Today, more than 850 full-time faculty members, who are leaders in their respective disciplines, instruct Princeton's approximately 4,850 undergraduate students and 2,295 graduate students. Princeton simultaneously strives to be one of the leading research universities and the most outstanding undergraduate college in the world. As a research university, it seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding, and in the education of graduate students. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching. Princeton's main campus consists of approximately 8 million square feet of space in 160 buildings on 500 acres. The University, with approximately 5,400 benefits-eligible employees, is one of the region's largest private employers. (For more information, see:

The Princeton University Library, one of the world's most respected research institutions, serves a diverse community of students and faculty with more than 6 million printed volumes, 5 million manuscripts, and 2 million nonprint items. The holdings in its central facility and 11 specialized libraries range from ancient papyri and incunabula to the most advanced electronic databases and digital collections. The Library employs a dedicated and knowledgeable staff of more than 300 professional and support personnel, complemented by a large student and hourly workforce. More information can be found at the Library's Web site:

The Seeley G. Mudd Manuscript Library is part of the Princeton University Library's Department of Rare Books and Special Collections. It houses the Princeton University Archives, as well as a highly regarded collection of 20th-century public policy papers. For more information on the library, please see:
The Princeton University Library seeks to fill the position of University Records Manager. This individual will plan, develop, implement, and manage a campus-wide records management and information program to develop and maintain records retention and disposition schedules for University records in both print and digital formats.

Responsibilities will include surveying offices to assess records, develop a retention and disposal plan for each category of documents already on hand, educate offices about proper records management and compliance with University Records Policy and appropriate local, state and federal laws, and plan for the organization and handling of future records, especially those records now born digital. Records having archival value will be deposited in the Archives according to University policies. The Records Manager will work with University Archives staff to manage transfers of university files to the Archives. The process for managing the transfers will include instructing office staff in university departments in preparing records for transfer and working with the University Archives and IT offices to ensure the permanence of electronic records with archival value.
The University Records Manager will report to the University Archivist and work closely with departments across campus, including the Office of Information Technology and Library's System Office, the General Counsel's Office, and the Office of the Vice President for Finance and Treasurer.
Able to handle collections, including ability to lift up to 30 pounds.
Essential Qualifications Required:
MLS from an ALA-accredited library school and/or advanced degree in a subject area with coursework in records or information management.

Three years records management experience.

Demonstrated knowledge and understanding of records management and archival theory and standards, including legal and fiscal issues governing university records.

Excellent oral and written communication skills to convey program rationales and benefits to audiences at all organizational levels and backgrounds.

Strong interpersonal skills to successfully collaborate with a broad range of personnel from various campus departments, including executive management, directors, managers, supervisors, faculty and staff employees.

Ability to work independently with self-initiative and minimal supervision.

Demonstrated ability to work with confidential information and to handle sensitive situations with diplomacy and respect for privacy rights. Ability to maintain and safeguard confidentiality of documents and information collected and reviewed.

Experience with electronic records management and digital preservation issues.
Preferred Qualifications Certified Records Manager (CRM)

Experience in a college/university setting.

Knowledge of and/or experience with enterprise financial, messaging, and content management systems. Knowledge of and/or experience with electronic records management systems. Experience with systems integration.

Evidence of program building success. Experience with public programs and outreach.

Directory Title University Records Specialist
Job Function Reg Prof Specialist &Technical
Grade TR 222
Standard Hours
Full-time/Part-time Full Time
Actual Hours per Week, if casual hourly
Pay Rate, if Casual Hourly
Work Schedule, if other than standard hours
Eligible for Overtime No
Benefits Eligible Yes
Union Code Not Applicable
Education Required Other-see essential qualifications
Application Deadline Open Until Filled or See Position Summary.
Instructions for Applying Complete the online application and click "Apply to this Posting" at the top of the posting details page.
Documents which can be associated with this posting Resume/CV
Cover Letter

Operational Support Specialist. European Central Bank. Open until the 4th March 2010

Operational Support Specialist

Ref ECB/EXP/005/10
Business Area Secretariat & Language Services
Directorate / Division Archives, Library and Records Division


The Archives and Records Management Section (ARMS) of the European Central Bank’s Directorate General Secretariat and Language Services is seeking applications for the position of Operational Support Specialist for the DARWIN Competency Service Team (CST – 6 members). ARMS is responsible for:

Developing, implementing and maintaining the policies and procedures for archiving and document and records management;
Providing electronic document and records management services;
Coordinating the selection of systems and tools for document and records management, and providing related functional training, maintenance and support;
Supporting the introduction and further development of Enterprise Content Management (ECM), including collaboration tools for the ECB, the Eurosystem and the European System of Central Banks (ESCB);
Managing the ECB’s central archives.
The successful candidate will contribute to the operations and the improvements of the DARWIN system which is currently being used by 2,000 users at the ECB and 6,000 users in the NCBs. DARWIN (Documents And Records Web-based Information Network – name of the application), which is based on the standard software package Open Text Livelink, aims to:

Provide ECB business areas and ESCB committees with tools that enable them to efficiently manage the increasing number of documents and enhance the efficient use of knowledge by facilitating the sharing of documents and the collaborative work;
Facilitate the implementation of document and records management policy;
Enable compliance with the legal framework within which the ECB operates.
The holder of this position will be entrusted with the following main tasks:

Analysis, design, implementation, testing and delivery of business change requests from business areas, projects or ESCB committees/collaboration groups.
Participation in the collection, evaluation and prioritisation of functional improvements.
Resolution of functional questions/problems.
Provision of assistance to ECB Key Users (incl. Committee secretaries), NCB Key Contact Persons and Licence Monitors.
Provision of functional support to Records Management Specialists and Archivists.
Day to day encouragement and support of user communities.
Maintenance of the DARWIN key user tool kit and knowledge database for Service Desk.
Monitoring and reporting on application support activities.

Qualifications and experience

The successful candidate must have the following knowledge and competencies:

Bachelor university degree in business or IT, or a proven ability to perform the tasks required by the position .
Experience with Enterprise Content Management systems, preferably as a power user.
Experience of document and records management would be an advantage.
Sound understanding and experience of DARWIN would be a strong asset.
Practical experience in supporting the management of systems including release management and testing.
Working knowledge of standard office applications (Word, Excel, PowerPoint).
Good command of English with proven drafting ability.
A working knowledge of at least one other official language of the EU.

Behaviour Competencies

The successful candidate will have the following behavioural competencies:

Information orientation

Analyses complex data sets from diverse sources.
Simplifies complex processes resulting in increased speed and/or quality of output.

Uses simple/clear words/pictures to communicate information.
Ensures timely and responsive actions to serve clients.
Shares information and supports team members in the attainment of common goals.

Adapts to changing plans and circumstances with ease.
Shows commitment towards achieving organisational goals.
Can be counted on to hold things together during tough times.
Takes initiative to improve policies, process, products and decisions.

Duration of contract / Closing date

Short-term contract until 31 December 2011.

Closing date for applications: 4 March 2010

Further information

Applications are to be made in English and submitted using our online application form. An “Applicants' Guide” can be downloaded from the “FAQs & Help” page.

The recruitment process may include a pre-screening exercise, a telephone interview, a written exercise and a panel interview.

Further information on the ECB’s Conditions of Employment can be found at

The assignment will be offered on the basis of a temporary secondment from the applicant’s current employer for the period specified. Applicants are encouraged to discuss their interest in being seconded to the ECB with their line management prior to submitting an application.

The applicant’s current employer should be the national central bank of an EU Member State or a European or international institution (e.g. EBRD, IMF or BIS).

Applicants must be nationals of an EU Member State.

Position band: E/F

Friday, February 5, 2010

Internship (Information Management). ISDR. Open until the 10th of February

Internship (Information Management)

Closing date:10 February 2010
Source:United Nations International Strategy for Disaster Reduction Secretariat (UNISDR)Location:Geneva, Switzerland

Job description

Readvertisement ISDR/I/04/2009 and extended from 9/10/2009 to 10/02/2010

Vacancy number: ISDR/I/01/2010


The International Strategy for Disaster Reduction (ISDR) is a multi-disciplinary and multi-stakeholder platform to enable societies to increase their resilience to natural, technological and environmental disasters and to reduce associated environmental, human, economic and social risk and losses. A range of United Nations organizations and international partners participate in cooperation with Governments and civil society organizations.
The implementation of the ISDR is supported by a secretariat lead by the Special Representative of the Secretary-General for Disaster Risk Reduction. The secretariat’s main functions are policy coordination, advocacy and information management, at the international and regional levels, to ensure synergy between disaster reduction strategies and those in the socio-economic and humanitarian fields.
In January 2005, the World Conference on Disaster Reduction adopted the Hyogo Declaration and the Hyogo Framework for Action 2005-2015: Building the Resilience of Nations and Communities to Disasters. The Hyogo Framework constitutes the essential guide for implementation of the International Strategy for Disaster Reduction and represents the key policy framework for reducing risk and to strengthen community resilience. The Global Platform for Disaster Risk Reduction, established by the UN General Assembly in 2006, is the main global policy forum for disaster risk reduction, and is complemented by a system of regional, thematic and national platforms, which bring together all relevant stakeholders.

Organizational setting and reporting relationships

The position is located in the secretariat of the International Strategy for Disaster Reduction (UN/ISDR) in Geneva, Switzerland under the overall guidance of the Director. The Intern will report to the Senior Programme Officer of the Information Management Unit and work under the guidance of the PreventionWeb Managing Editor.

Duties and responsibilities

-Enter documents in the PreventionWeb database (document identification, selection of keywords and writing of abstracts in English);
-Perform Internet-based research of disaster reduction related publication and information sources;
-Perform Internet-based research on specific countries, themes and hazards in order to update and extend the coverage of the PreventionWeb country and region, thematic and hazard background sections;
-Assist in coordinating and editing interviews with experts working in disaster risk reduction;
-Undertake quality control of information as necessary, including analysis of gaps;
-Support, and participate to, other information-related tasks.

Results expected

-Expansion of the online library of qualified disaster risk reduction related publication and information sources;
-Contribution to the ongoing development of PreventionWeb publishing policy guidelines inclusive of good practices in application of metadata and selection of content;
-Contribution to the ongoing development of a PreventionWeb style guide;
-Continuous learning and contribution on the subject of disaster risk reduction within the application of good information management practices.


-Good academic and analytical skills.

-Demonstrated sound judgment in applying expertise to resolve a range of issues/problems.

-Ability to draft clearly and concisely, very good language skills.

Planning & Organizing
-Ability to organize, plan and implement work assignments.

-Good interpersonal skills, works collaboratively with colleagues to achieve organisational goals, ability to develop and maintain effective work relationships with different national and cultural backgrounds with sensitivity with respect for diversity.



-Applicants must be currently enrolled in post graduate studies with experience in Information Management or Communications and one of the following: Disaster Management, Environmental Science, Environmental Law, Ecology, Development, International Relations, Economics, or a similar field strongly preferred.


-Prior knowledge or experience in information management in an editorial capacity strongly preferred. Working knowledge and familiarity with international and national development agencies is preferred, though not mandatory.


-Fluency in written and spoken English.
-Knowledge of other UN languages a plus.

Other desirable skills

-Strong computing skills: knowledge of basic HTML and photo, audio or video editing a plus.
-Interest in disaster risk reduction issues.

Contract type

Date of entry: 1 March 2010

General information and conditions governing ad hoc internships at the United Nations Office at Geneva with UN/ISDR

1.With the exception of the 2½-week “Graduate Study Programme”1 conducted yearly in July/August by the United Nations Information Service for an international group of outstanding young graduate students, the United Nations Office at Geneva (UNOG) undertakes no formal obligation to provide internships or training. It may occasionally arrange ad hoc internships for graduate students specializing in a field related to the work of the United Nations.

These internships are intended:

-to promote among the participants a better understanding of international problems and to provide them an insight into the work of the United Nations; and
-to provide departments with the able assistance of outstanding young students specializing in a field related to their own work.

2.Interns are selected from among applicants strongly supported by their schools or nominated by the Permanent Missions to the United Nations and in whom a department or office has expressed interest.

3.Interns are not paid. Acquisition of necessary visas, travel costs, travel arrangements and living accommodations are the responsibility of the interns or their sponsoring institutions.

4.The United Nations accepts no responsibility for costs arising from accidents and/or illness incurred during an internship; the intern therefore has to have health-insurance coverage (obligation to submit a certificate of insurance policy valid in Switzerland).

5.While working at UN/ISDR, the interns are not considered in any respect as officials or staff members of the United Nations. However, they are normally expected to work full time like regular staff members and to carry out the duties assigned to them. They are bound by the same duties and obligations as regular staff members; they must, in particular, keep confidential any and all unpublished information obtained by them during the course of the internship and not publish any reports or papers on the basis of such information except with the express authorization of the United Nations.

Any work produced by interns during their internship within the framework of the duties assigned to them should be used for academic purposes exclusively. All economic and moral rights (copyright) pertaining to such work will remain the exclusive property of the United Nations.

6.Internships carry no expectancy of employment by the United Nations and the intern cannot apply for or be appointed to any position with the United Nations during the period of internship and for the six months immediately following the expiration of the internship.

7.The intern will provide notice in case of illness or other unavoidable circumstances, which might prevent him or her from completing the internship.

How to apply

Please email the following documents here:


1.Cover letter, explaining why you consider yourself qualified and motivated for this particular position.
2.Completed P-11 Form.

It would be appreciated your stating your full name and the ISDR intern vacancy notice number (ISDR/I/04/2009) as the subject in your e-mail of application.

Thursday, February 4, 2010

Senior Stakeholder and Policy Manager – Knowledge and Information Management. National Archives UK. Open until 22nd February 2010

Job title Senior Stakeholder and Policy Manager – Knowledge and Information Management
Department Chief Executive’s Office and Government Knowledge & Information Management Network
Reports to Head of Chief Executive’s Office and Government Knowledge & Information Management
Band G Salary £42,000* plus excellent benefits * More may be available for an exceptional candidate

Job purpose
To provide strategic policy advice and senior stakeholder management support to the Head of Profession and Knowledge Council.
Role and responsibilities Work closely on an ongoing basis with key ‘partners’ in the KIM environment to ensure that we share ideas and develop plans in parallel. These partners include the Information Assurance community, Heads of KIM, The Chief Technology Officers and Chief Information Officers and Information Domain community, Association of Departmental Records Officers etc. The role here is not just to liaise, but to also influence and persuade on key issues, and to ensure that the KIM agenda in government is integrated widely into government initiatives.
Building strong stakeholder relationships both at practitioner level and at senior level, influencing people with different agendas to adopt new concepts and different ways of working, particularly at senior civil service level. As a senior member of the government KIM Network you will frequently need your advocacy skills to ‘sell’ the benefits of KIM to external audiences, and explain why KIM really matters to government, with the influencing and persuasion skills to get senior people to change their views (and practice).
Work with the Head of Profession, and own team, to collaboratively develop ideas, and implement those ideas for improving KIM across government. This may involve taking an active role in the pan-government KIM debates/ talks programme, ensuring that we disseminate key developments. You will also take a proactive professional oversight role for the Government KIM Network communication content, ensuring that content disseminated is accurate and appropriate.
Act as a liaison role between government KIM professionals and National Archives senior team. This is to ensure that there is mutual understanding of what each is trying to achieve, and to help ensure that The National Archives programmes being delivered meet the needs of Head of KIM leading government departmental KIM teams. This will involve delivering complex messages simply to multiple stakeholders, and negotiating across boundaries, sometimes managing significant resistance. You will develop solutions, using project management skills to manage them through to delivery.
Take on specific pieces of work to progress the KIM agenda such as developing benchmarks for the profession, or working with the Information Assurance community to ensure that KIM issues are reflecting in the maturity model. Your understanding should be broader than records management, and include an understanding across the full spectrum of KIM issues.
Develop a strategic policy agenda for the profession to allow the Head of Profession and Knowledge Council to identify and address the most important issues and respond effectively. This will be designed to improve the capability of Knowledge and Information Management (KIM) across government.
Support the Head of Profession in raising the profile of KIM to improve its credibility and visibility. Develop and highlight best practice in KIM within departments and communicate this internally and externally to drive up capability.
Develop and implement a senior stakeholder management strategy that ensures KIM is represented in key forums and decision making processes. Manage the day-to-day relationship with members of the Knowledge Council and Heads of KIM in central government to ensure they are aware of important developments.

Person specification
Track record of delivering quality products to tight deadlines
Evidence of supporting the delivery of policies/projects/programmes across multiple-teams or across departments
Broad grasp of key strategic issues facing The National Archives and KIM profession
Evidence of building strong trust-based relationships with senior stakeholders
Diplomacy, tact and understanding of others’ priorities to achieve common goals
Excellent communication, influencing, persuasion and engagement skills
Good analysis, problem solving and project management skills
A self starter, able to work on their own initiative on complex issues
A team player
Will live the values of The National Archivesi

Awareness and understanding of how government (central or local) operates
Experience of working in a policy environment
Experience of working in a Knowledge and Information Management role
Health and Safety Risk Assessment Normal office environment Location Kew / Whitehall (post holder should expect to be based in Kew and spend 1-2 days a week in Whitehall or visiting key stakeholders) Working arrangement Full-time, Permanent Starting salary £42,000* + generous benefits package, including pension, childcare vouchers, sports and social club facilities, onsite gym, subsidised staff restaurant and opportunities for training and development. *More may be available for an exceptional candidate.

How to Apply Please complete an applicant details form and email it along with a comprehensive CV and a Supporting Statement that fully addresses the job requirements in the person specification, to Please quote reference number 1387 in the subject line. Supporting Statement Please explain how you meet each point on the person specification. You may draw on knowledge, skills, abilities, experience gained from paid work, domestic responsibilities, education, leisure interests and voluntary activities. Please note selection for interview will largely be based on the information you provide in this section. Please put your name and post applied for on each sheet. For further information Please contact the Recruitment Team on 020 8392 5203 Nationality rules Applicants must be British or Commonwealth citizens with the right to live and work in the UK, or nationals of states of the European Union. Closing date Monday 22nd February 2010 at midday Interview date Friday 5th March 2010

The National Archives’ values are:
Putting customers first
Responsible guardians
Information set free
Delivering what we promise
Everyone working together

Wednesday, February 3, 2010

Application Specialist(s) in Document Management, AD7. ECHA. Open until 28 February 2010

Application Specialist(s) in Document Management M/F
Grade AD 7

ECHA is organising the current call for expressions of interest, based on qualifications, interview and practical tests, to constitute a reserve list for the post of Specialists in the field of Document Management.
The person(s) to be recruited will work in one of the IT-related Units of the Agency as an Application Specialist on activities relating to the Enterprise Content Management
Programme which the Agency launched in 2009. This Agency-wide new programme
aims to transform ECHA’s Enterprise Content Management capabilities over the next
few years. The programme includes several strategic projects for developing case
management and associated workflows in the context of regulatory business processes
both internally to ECHA and externally with ECHA’s stakeholders, using content and
document management solutions based on EMC Documentum tools.
Reporting to the Head of the respective Unit, the Application Specialist(s) will be
responsible for a selection of the following tasks, depending on their individual profile, qualification and experience:
· Participate to project activities related to ECHA content management programme
· Work with other Application Specialists, System Engineers and Architects to
analyse, manage and resolve problems and incidents
· Support and assist colleagues with overall technical knowledge of the Enterprise
Content Management (ECM)
· Draft documentation for application-related procedures and processes
· Write and maintain system documentation
· Participate to the Change Management process
· Assess and address compliance with applicable IT- and Security-policies,
architectural and other standards and technical controls
· Work with other teams, and vendors, to provide seamless support
· Analyse, diagnose, and troubleshoot issues in the ECM context
· Participate to quality assurance and test activities
· Provide 2nd-level support for the application
· Assist with application-specific technical trainings
· Facilitate and provide knowledge transfer on set-up/configuration
· Contribute to related procurement and recruitment activities
· Contribute to management reporting, budget and work planning
· Other related activities.
In a more business-oriented role, the Application Specialist will:
· Design, develop, configure, maintain and test ECM systems
· Work with business analysts and system users on system specifications
· Work with architects and vendors on the information and solution architecture to
design and develop enhancements for ECHA’s Documentum environment
· Support system integration and data migration using EMC Documentum tools
In a more technical support role, the Application Specialist will:
· Administer, monitor, and operate ECM environments
· Design, install, test and configure ECM system environments
· Conduct performance analysis and optimization of ECM systems
· Consult with the vendor and other third-party support staff on installation,
configuration and maintenance of ECM and the associated infrastructure
Please indicate in your application which role you see as closer to your profile,
background, and interests.

You must fulfil the requirements set out below.
2.1. General conditions
· Be a national of a Member State of the European Union or a national of the
European Economic Area (Norway, Iceland, Liechtenstein);
· Enjoy your full rights as a citizen;
· Have fulfilled any obligations imposed by the laws concerning military service;
· Produce the appropriate character references as to your suitability for the
performance of your duties;
· Be physically fit to perform your duties;
· Have a thorough knowledge of one of the languages of the European Union2 and
a satisfactory knowledge of another language to the extent necessary to perform
your duties.
1 The Member States of the European Union are: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
2 Bulgarian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Irish, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish.
2.2. Qualifications
a) Successful completion of a full course of university studies in IT or related
subject attested by a degree, where the normal duration of university
education is four (4) years or more;
b) Successful completion of a full course of university studies in IT or related
subject attested by a degree, where the normal duration of university
education is three (3) years.
2.3 Experience
To qualify for this profile (AD7), you must have at the closing date for applications total professional experience of at least 6 years (if you have a four-year degree) or 7 years (if you have a three-year degree). Of your total professional experience at least 3 years must be in the field related to the development and/or support of an EMC Documentum application

If you meet the formal requirements set out above, you will be assessed in view of
selection for interview on the basis of the following criteria:
· Your academic and professional qualifications and their relevance to the tasks
listed in 1. “THE JOB” above;
· Your professional experience: the range of fields covered; the type and level of
work done; and its relevance to the tasks listed in 1. “THE JOB” above.
The following will be considered as assets:
· Application configuration experience using EMC Documentum applications like
Task Space, Business Process Suite, Process Builder, Business Process
Analyzer, Forms builder, Developer studio, Records Manager, IRM services
· Experience of development components Documentum Foundation Classes, Web
Development Kit, Documentum Foundation Services, and J2EE
· Experience with Oracle databases or Microsoft SQLServer
· Experience with Sun Solaris or MS Windows Servers
· Experience with J2EE application servers
· Experience with Microsoft SharePoint
· Experience with Web Content Management Systems
· Experience in electronic archiving
· Knowledge of IT Service Management processes and standards
· Project management experience
· Experience on systems supporting collaboration with external stakeholders
3 Only relevant professional experience acquired after achieving the minimum qualification stated in 2.2 shall be considered. Where additional periods of training and study are accompanied by periods of professional activity, only the latter shall be considered as professional experience. Compulsory military service or equivalent civilian service accomplished after the achieving the minimum qualification stated in
2.2. shall be taken into consideration. Professional activities pursued part-time shall be calculated pro rata, on the basis of the percentage of full-time hours worked. A given period may be counted only once.

If selected for interview, you will be assessed in the interview on the basis of the
following criteria:
· Knowledge in selected fields of expertise listed in the sections 1 and 3
· Logical, structured and systematic thinking
· Creative and analytical problem solving skills
· Team integration and self-starting capacity
· Interpersonal skills and ability to establish and maintain effective working
relations with co-workers in a multicultural and multilingual work environment
· Ability to communicate effectively in written and spoken English

The candidates who are judged to be the most suitable on the basis of the criteria listed in both 3 and 4 above will be placed on the reserve list. Successful candidates may be offered a post in ECHA according to their qualifications, experience and expertise in relation to the specific requirements of the post.

The text of the Guide for Applicants and this Vacancy Notice contain all the information required. If you nevertheless have a question, you may send an e-mail to

For the Applicant guide and the Application form, go to the Job Opportunities section of the ECHA’s website at the following URL:

Monday, February 1, 2010

General Manager, University Records & Policy. University of Melbourne. Open until the 15th of February

University of Melbourne

Position no.: 0325020
Employment type: Full-time Continuing
Campus: Parkville
University Secretary’s Department
Division of the Senior Vice-Principal
Salary: $107,722 p.a. plus employer superannuation contributions of 17%
The General Manager, University Records and Policy is part of a senior management team within the University Secretary’s Department. The position is accountable to the University Secretary for the operational and strategic management of the University’s Corporate Records and Policy Framework. The General Manager provides expert advice to senior officers of the University on records management policy and University-wide leadership and expertise to Budget Divisions on Records and Policy management.
The position is accountable for developing, implementing and monitoring University-wide record-keeping and records management policies, standards and guidelines, ensuring that they: (i) provide for administrative accountability; (ii) comply with legislative and regulatory requirements; (iii) contribute towards administrative efficiency; and (iv) conform to professional practices and standards for both paper and digital records.
The General Manager leads and directs the operation of the University of Melbourne Policy Framework, including management of the central integrated database for all administrative and academic polices.
This position works closely with other University Divisions and Departments, in particular with, Information Technology Services (ITS) and Information Management, in developing enterprise wide records management systems, structures for the management of University records, and the University’s Policy Framework.
Closing date: 15 February 2010
Your application should address the selection criteria. To obtain the position description, selection criteria and contact details for this role and to apply online go to, click on 'Job Search' and search under the job title or job number.