Application Specialist(s) in Document Management, AD7. ECHA. Open until 28 February 2010

VACANCY NOTICE N° ECHA/TA/2010/002
Application Specialist(s) in Document Management M/F
Grade AD 7

1. THE JOB
ECHA is organising the current call for expressions of interest, based on qualifications, interview and practical tests, to constitute a reserve list for the post of Specialists in the field of Document Management.
The person(s) to be recruited will work in one of the IT-related Units of the Agency as an Application Specialist on activities relating to the Enterprise Content Management
Programme which the Agency launched in 2009. This Agency-wide new programme
aims to transform ECHA’s Enterprise Content Management capabilities over the next
few years. The programme includes several strategic projects for developing case
management and associated workflows in the context of regulatory business processes
both internally to ECHA and externally with ECHA’s stakeholders, using content and
document management solutions based on EMC Documentum tools.
Reporting to the Head of the respective Unit, the Application Specialist(s) will be
responsible for a selection of the following tasks, depending on their individual profile, qualification and experience:
· Participate to project activities related to ECHA content management programme
· Work with other Application Specialists, System Engineers and Architects to
analyse, manage and resolve problems and incidents
· Support and assist colleagues with overall technical knowledge of the Enterprise
Content Management (ECM)
· Draft documentation for application-related procedures and processes
· Write and maintain system documentation
· Participate to the Change Management process
· Assess and address compliance with applicable IT- and Security-policies,
architectural and other standards and technical controls
· Work with other teams, and vendors, to provide seamless support
· Analyse, diagnose, and troubleshoot issues in the ECM context
· Participate to quality assurance and test activities
· Provide 2nd-level support for the application
· Assist with application-specific technical trainings
· Facilitate and provide knowledge transfer on set-up/configuration
· Contribute to related procurement and recruitment activities
· Contribute to management reporting, budget and work planning
· Other related activities.
In a more business-oriented role, the Application Specialist will:
· Design, develop, configure, maintain and test ECM systems
· Work with business analysts and system users on system specifications
· Work with architects and vendors on the information and solution architecture to
design and develop enhancements for ECHA’s Documentum environment
· Support system integration and data migration using EMC Documentum tools
In a more technical support role, the Application Specialist will:
· Administer, monitor, and operate ECM environments
· Design, install, test and configure ECM system environments
· Conduct performance analysis and optimization of ECM systems
· Consult with the vendor and other third-party support staff on installation,
configuration and maintenance of ECM and the associated infrastructure
Please indicate in your application which role you see as closer to your profile,
background, and interests.

2. FORMAL REQUIREMENTS
You must fulfil the requirements set out below.
2.1. General conditions
· Be a national of a Member State of the European Union or a national of the
European Economic Area (Norway, Iceland, Liechtenstein);
· Enjoy your full rights as a citizen;
· Have fulfilled any obligations imposed by the laws concerning military service;
· Produce the appropriate character references as to your suitability for the
performance of your duties;
· Be physically fit to perform your duties;
· Have a thorough knowledge of one of the languages of the European Union2 and
a satisfactory knowledge of another language to the extent necessary to perform
your duties.
1 The Member States of the European Union are: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
2 Bulgarian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Irish, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish.
2.2. Qualifications
a) Successful completion of a full course of university studies in IT or related
subject attested by a degree, where the normal duration of university
education is four (4) years or more;
Or
b) Successful completion of a full course of university studies in IT or related
subject attested by a degree, where the normal duration of university
education is three (3) years.
2.3 Experience
To qualify for this profile (AD7), you must have at the closing date for applications total professional experience of at least 6 years (if you have a four-year degree) or 7 years (if you have a three-year degree). Of your total professional experience at least 3 years must be in the field related to the development and/or support of an EMC Documentum application

3. SELECTION
If you meet the formal requirements set out above, you will be assessed in view of
selection for interview on the basis of the following criteria:
· Your academic and professional qualifications and their relevance to the tasks
listed in 1. “THE JOB” above;
· Your professional experience: the range of fields covered; the type and level of
work done; and its relevance to the tasks listed in 1. “THE JOB” above.
The following will be considered as assets:
· Application configuration experience using EMC Documentum applications like
Task Space, Business Process Suite, Process Builder, Business Process
Analyzer, Forms builder, Developer studio, Records Manager, IRM services
· Experience of development components Documentum Foundation Classes, Web
Development Kit, Documentum Foundation Services, and J2EE
· Experience with Oracle databases or Microsoft SQLServer
· Experience with Sun Solaris or MS Windows Servers
· Experience with J2EE application servers
· Experience with Microsoft SharePoint
· Experience with Web Content Management Systems
· Experience in electronic archiving
· Knowledge of IT Service Management processes and standards
· Project management experience
· Experience on systems supporting collaboration with external stakeholders
3 Only relevant professional experience acquired after achieving the minimum qualification stated in 2.2 shall be considered. Where additional periods of training and study are accompanied by periods of professional activity, only the latter shall be considered as professional experience. Compulsory military service or equivalent civilian service accomplished after the achieving the minimum qualification stated in
2.2. shall be taken into consideration. Professional activities pursued part-time shall be calculated pro rata, on the basis of the percentage of full-time hours worked. A given period may be counted only once.

4. INTERVIEW
If selected for interview, you will be assessed in the interview on the basis of the
following criteria:
· Knowledge in selected fields of expertise listed in the sections 1 and 3
· Logical, structured and systematic thinking
· Creative and analytical problem solving skills
· Team integration and self-starting capacity
· Interpersonal skills and ability to establish and maintain effective working
relations with co-workers in a multicultural and multilingual work environment
· Ability to communicate effectively in written and spoken English

5. PLACEMENT ON THE RESERVE LIST
The candidates who are judged to be the most suitable on the basis of the criteria listed in both 3 and 4 above will be placed on the reserve list. Successful candidates may be offered a post in ECHA according to their qualifications, experience and expertise in relation to the specific requirements of the post.

6. INFORMATION
The text of the Guide for Applicants and this Vacancy Notice contain all the information required. If you nevertheless have a question, you may send an e-mail to
jobs@echa.europa.eu.

APPLICATIONS:
For the Applicant guide and the Application form, go to the Job Opportunities section of the ECHA’s website at the following URL:
http://echa.europa.eu/opportunities/positions_en.asp