Showing posts with label Taxonomy. Show all posts
Showing posts with label Taxonomy. Show all posts

Friday, December 11, 2020

Records/Knowledge Management Specialists. ECB, Frankfurt. Open until 15 December 2020

 

Records/Knowledge Management Specialists

 Knowledge, Information, Data&Statistics
 Entry/early career
 Secretariat
 2800

General Information

Type of contract  Fixed-term contract, which may be extended subject to individual performance and organisational needs

Who can apply?  EU nationals

Salary  E/F (1) (minimum monthly net salary €4,034 and benefits, see further information section)

Role specialisation  Information Management

Working time  Full time

Place of work  Frankfurt am Main, Germany

Closing date  15.12.2020

Your team

You will be part of the Information Governance Division in the Directorate General Secretariat. Our Division of 50 staff members provides the framework, policies, procedures and tools to ensure that ECB staff and European citizens are able to access and benefit from our information on an ongoing basis.
As a Records/Knowledge Management Specialist you will play a key role in strengthening the ECB’s information and knowledge management services. You will work to improve the ECB’s efficiency and effectiveness by meeting users’ information needs and developing lean and automated information processes. You will make the best possible use of technology and advise and train our users to work with information in a consistent and self-sufficient manner.

You will work closely with your Team Lead and colleagues across the Division, as well as with other ECB business areas (in particular within the Directorate General Information Systems and the Data Protection Office), to deliver the Division’s work programme.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply, irrespective of your gender, gender identity, ethnicity, sexual orientation, age, religion, disability or other characteristics.

Your role

As a Records/Knowledge Management Specialist you will:
  • engage and collaborate with our users to identify/understand their needs and to design and deliver user-centric records management and knowledge management solutions;
  • design and advise on ECB information structures (access rights, folder structures, metadata, taxonomies, etc.) to facilitate the efficient recording of ECB information (information capture, retrieval and retention);
  • review and monitor ECB information structures and processes to ensure that they are as efficient as possible and comply with ECB information policies and obligations, ideally in an automated way;
  • proactively maintain awareness of emerging records and knowledge management services, trends, standards and technologies and understand their impact on the ECB’s information and knowledge services;
  • advise, train and engage users, making them aware of the available information policies, processes, services and solutions and empowering them to work with information in a consistent and self-sufficient manner;
  • actively contribute to projects that enhance the ECB’s information and knowledge services and solutions.
This position offers an excellent opportunity to combine your passion for information and knowledge management, your enthusiasm for technology and your impeccable customer service skills to transform information processes and services at the ECB. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

  • a bachelor’s degree or equivalent in archives, records management, knowledge management or information science (click here for details on degree equivalences);
  • in addition to the above, a minimum of two years’ experience in providing records or knowledge management services, i.e. designing efficient and robust information processes and structures; 
  • experience of working collaboratively with users to gather, analyse and assess their information needs in order to provide innovative and user-centric knowledge and information solutions;
  • experience of leading initiatives to foster desired behaviours and promote good information and knowledge management practices (e.g. knowledge sharing and open collaboration);
  • experience in designing efficient and robust information processes and structures;
  • a comprehensive knowledge of records management concepts, principles, functions, techniques, methods and international standards, as well as proven experience of applying them to information holdings;
  • a broad awareness of information governance, information management and knowledge management issues, trends, standards and technologies;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 
  • an understanding of the changing role of information professionals; 
  • knowledge and understanding of metadata and the ability to design metadata structures to support information retrieval;
  • experience with ECM software and collaboration and information exchange tools, preferably OpenText Content Server, Documentum, Microsoft Teams, digital whiteboards, SharePoint, Confluence and Dropbox.
You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs. 

You are motivated to be part of our team and to use your skills and competencies to achieve the objectives of this position.
You are aware of your strengths and areas for development and know what motivates you to perform at your highest level.

Working modalities

We are willing to discuss part-time arrangements.

Further information

The formal title for this position will be Information Management Specialist.
Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.

For additional information on this specific vacancy, you can speak to the hiring manager, Laura Rodewald, on +49 172 5728395 between 11:00 to 13:00 on Tuesday, 24 November, 10:30 to 12:30 on Thursday, 26 November and on Wednesday, 9 December, 15:00 to 17:00.

Application and selection process

For further information on how to join us, read more.
The recruitment process for this position may include an online interview via WebEx in the pre-selection phase and – if you are invited to participate in the subsequent selection phase – a written exercise, a presentation and interviews.

Saturday, November 14, 2020

Associate Information and Evidence Officer, P-2. IIIM-Syria, United Nations, Geneva. Open until 19 November 2020

 

Posting Title:Associate Information and Evidence Officer, P2
Job Code Title:ASSOCIATE INFORMATION MANAGEMENT OFFICER
Department/Office:Office of the IIIM-SYRIA
Duty Station:GENEVA
Posting Period:05 November 2020 - 19 November 2020
Job Opening Number:20-Information Management Systems-IIIM-SYRIA-144215-R-Geneva (R)
Staffing ExerciseN/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located within the Information Systems Management Section (ISMS) of the International, Impartial and Independent Mechanism to Assist in the Investigation and Prosecution of Persons Responsible for the Most Serious Crimes under International Law Committed in the Syrian Arab Republic since March 2011 (IIIM), located in Geneva, Switzerland. The incumbent will report directly to an Information and Evidence Officer, (P3), and secondarily to the Chief of Information Systems Management Section (ISMS), (P5).

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties:

1) Supporting review and analysis tasks by:
•Translating the objectives of investigations into technical activities to assist teams in their examination of electronic content;
•Populating evidence selection systems in a manner that enables teams to select relevant information and evidence;
•Analysing structures and purposes of collected data in order to advise staff on appropriate measures to extract relevant information while maintaining the forensic integrity of the evidence;
•Assisting teams in building and executing search queries to identify material of interest;

2) Performing evidence handling and custodial obligations by:
•Ensuring the sound collection, preservation, registration, digitization, and secure permanent storage of collected material and maintains its chain of custody, provenance taxonomies, auditing, and authenticity;
•Performing data ingestion, processing, and indexing of registered material and populates review and analysis systems;
•Documenting efficient procedures regarding the review of evidence and information;
•Maintaining an end-to-end data model supporting efficient information flow within evidence handling business processes and enforcing the provenance of collected material and confidential classifications.
•Documenting eDiscovery requirements and workflows, including technical specifications for data harvesting and processing and required formats for the transfer of data;

3) Supporting operational aspects of system design, evaluation and implementation by:
•Preparing technical documents, gather requirements, and initiating standardization and procurement practices in accordance with United Nations procedures.
•Providing training on eDiscovery and its tools for both internal and external stakeholders;
•Acts as an administrator of eDiscovery tools;

•Performs other duties as requested.

Competencies

•PROFESSIONALISM: Knowledge of data retrieval and analysis, data processing work or document review support work; Understanding of search strategies and technologies (both text and non-text), data and metadata, and technology assisted review; Knowledge of data protection regulations or practices; Knowledge of legal and evidentiary requirements. Ability to provide maintenance and disposition of records, including appraisal and migration management; records preservation and description; and research practices. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

•PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree in information, computer, forensic, or library sciences; journalism; linguistics; Arabic, law; social science; or a related field is required. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.
Certification in eDiscovery is desirable. Certification in project management is also desirable.

Work Experience

A minimum of two years of progressively responsible work experience in eDiscovery, evidence management, software engineering, database administration, litigation, analysis, investigation, or a related area is required.
Experience working with documents using right-to-left script and in informational retrieval techniques for Arabic is desirable.

Languages

English and French are the working languages of the United Nations secretariat. For the position advertised fluency in English is required. Fluency in Arabic is desirable.

Assessment

Evaluation of qualified candidates may include a desk review and/or an assessment exercise which will be followed by a competency-based interview.

Special Notice

The appointment against this position is limited to the International, Impartial and Independent Mechanism for Syria (IIIM). Extension of the appointment is subject to extension of the mandate and/or the availability of funds.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Information Management Officer, P-4. UNEP, Montreal. Open until 19 November 2020

 

Posting Title:INFORMATION MANAGEMENT OFFICER, P4
Job Code Title:INFORMATION MANAGEMENT OFFICER
Department/Office:United Nations Environment Programme
Duty Station:MONTREAL
Posting Period:06 October 2020 - 19 November 2020
Job Opening Number:20-Information Management Systems-UNEP-139919-R-Montreal (X)
Staffing ExerciseN/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment.

At the 1992 Earth Summit in Rio de Janeiro, world leaders agreed on a comprehensive strategy for 'sustainable development'. One of the key agreements adopted at Rio was the Convention on Biological Diversity. The Convention establishes three main goals: the conservation of biological diversity, the sustainable use of its components, and the fair and equitable sharing of the benefits from the use of genetic resources. The Secretariat of the Convention on Biological Diversity (SCBD) is located in Montreal and is administered by UNEP. This post is located in the Convention on Biological Diversity, Implementation Support Division (ISD). Under the overall guidance of the Director of the Implementation Support Division (ISD) and the direct supervision of the Head of the Capacity-Building and Knowledge Management (CBKM) Unit, the incumbent performs the following duties:

Responsibilities

A) Designs and coordinates knowledge management (KM) initiatives, systems and services in support of the Convention and its Protocols: (a) oversees the development and implementation of a KM strategy/component of the post-2020 global biodiversity framework; (b )coordinates the implementation of surveys and audits to identify the knowledge gaps and needs of Parties and stakeholders and map existing knowledge assets; (c) designs and manages the information and knowledge architecture for the CBD; (d) coordinates the creation of knowledge taxonomies, metadata schemes, thesauri, controlled vocabularies and other knowledge organization systems; (e) develops and maintains knowledge-sharing and collaboration tools, knowledge repositories and workspaces to facilitate the exchange of experiences, best practices and lesson learned; (f) promotes biodiversity knowledge networks and communities of practice; and (g) establishes and maintains partnerships with relevant global KM initiatives and networks.

B) Plans and coordinates further development and the implementation of the clearing-house mechanism (CHM) and the Web strategy for the Convention and its Protocols: (a) prepares strategies and work plans for implementation of the CHM work programme; (b) oversees further development and promotion of the central CHM platform as a premier knowledge hub for biodiversity; (c) organizes and services meetings of the CHM Informal Advisory Committee and/or similar bodies; (d) oversees and guides the development and maintenance of the CBD website, clearing-houses, portals and other web-based platforms managed by the Secretariat and ensures they are implemented in an integrated, coherent and coordinated manner; (e) establishes and ensures consistent application of policies, procedures and standards governing the Secretariat’s web content management; (f) facilitates the streamlining and integration of the information architecture for the central CHM, the Biosafety Clearing House (BCH) and the Access and Benefit-Sharing Clearing House (ABSCH); (g) oversees the development and maintenance of consistent content management strategies and structures (common formats, metadata, taxonomies, content models and workflow processes) across the web platforms managed by the Secretariat; and (f) establishes tools and standards, including specifications of the application programming interface (API), to promote interoperability with national CHM s and information systems of partner organizations.

C) Manages, guides and supports staff responsible for the KM and clearing-house functions of the Secretariat: (a) oversees and supervises the work of the Secretariat’s KM and information technology (IT) teams; (b) guides and collaborates with other relevant staff, including the BCH and ABSCH Programme Officers, and service providers supporting the KM and clearing-house functions; (c) advises senior management on the choice of KM solutions and applications, including advice on the cost and technical implications of various alternatives and other related issues; (d) coordinates the development of tools, standard operating procedures and guidelines to facilitate internal information and knowledge management within the Secretariat, in line with the UN requirements and standards, including for archival purposes; (e) ensures compatibility with the UN requirements and facilitates accessibility of information for internal and external use; (f) Develops work plans for the KM and CHM programme in line with the Secretariat’s results based management framework and budget; and (g) develops the capacity of the Secretariat staff through training, guidance and advice on KM best practices, standards, policies and procedures.

D) Supports Parties to effectively use the central CHM and to establish, maintain and further develop their national CHMs to share information and knowledge and promote technical and scientific cooperation: (a) provides expert advice and support to Parties and relevant organizations, as appropriate, on the development and maintenance of national CHMs and KM systems; (b) designs and implements capacity-building activities including training workshops and development of learning and guidance materials; (c) coordinates the development and dissemination of support tools, such as the Bioland tool, to enable Parties to establish or improve their national CHMs (d) promotes complementarity and integration between the KM, CHM and technical and scientific cooperation programmes of work.

E) Establishes and maintains strategic partnerships with relevant organizations and KM initiatives, such as InforMEA, the Data and Reporting Tool, and the Global Biodiversity Information Facility: (a) promotes joint KM initiatives and programmes with partners; (b) promotes exchange of experiences, expertise and tools with Partners on information and knowledge management in support of the Convention and its Protocols.

F) Monitors the implementation of decisions and recommendations of Parties related to KM, the CHM and the web strategy and prepare progress reports and other documents for consideration by the Conference of the Parties and its subsidiary bodies, as appropriate.

G) Performs other related duties as assigned.

Competencies

PROFESSIONALISM: Demonstrates good understanding of information systems design and development. Knowledge of international IT policies, standards and practices. Demonstrates ability to oversee the design, development, management, implementation and maintenance of complex information system. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits inputs by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda; Supports and acts in accordance with final group decisions, even when such decisions many not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

Advanced University degree (master’s or equivalent) in knowledge management, information science, library studies, information systems management, business administration or related field is required. Certification in Certified Knowledge Manager (CKM), Project Management Professional (PMP) or Information Technology Infrastructure Library (ITIL) is desirable.

Work Experience

A minimum of seven (7) years of progressively responsible experience in designing and implementing knowledge management strategies and initiatives and information management systems is required.
Five (5) years, of the seven (7) years, experience at the regional or international level is required.
Practical experience in undertaking knowledge audits and identifying information needs of users is desirable.
Experience in coordinating the design, implementation and maintenance of complex knowledge management initiatives and information management systems is desirable.
Experience in developing knowledge architecture and enterprise information governance systems and content management structures for large international organizations is desirable.
Experience in the establishment of organizational knowledge networks and online knowledge-sharing systems are desirable.
Experience in managing multicultural teams and creating a work environment that promotes gender equality is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of another UN official language is desirable.

Assessment

Evaluation of qualified candidates may include a substantive assessment which will be followed by a competency-based interview.

Special Notice

Appointment against this post is for an initial period of one year and may be subject to extension. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

Individual contractors and consultants who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Sunday, May 10, 2020

Records and Information Management Officer, P-3. WIPO, Geneva. Open until 27 may 2020

Records and Information Management Officer - 20126-TA
Records and Archives Section, Conference and General Services Division, Administration and Management Sector
Grade - P3
Contract Duration - 1 year

Duty Station

 : CH-Geneva

Publication Date

 : 06-May-2020  

Application Deadline

 : 27-May-2020, 11:59:00 PM
 
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE:  please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

1.      Organizational Context

  1. Organizational Setting

    The position is located in the Records and Archives Section of the Conference and General Services Division, in the Administration and Management Sector. The Section is responsible for the development and implementation of policies, procedures and best practices for the management of WIPO's organizational records and archival materials. The Section also contributes to the delivery of integrated strategies for enterprise content management to support business needs and knowledge-sharing.


  2. Purpose Statement

    The Records and Information Management Officer contributes to the development of information structures and procedures within WIPO's Enterprise Content Management (ECM) system in order to facilitate business needs and to assist in strengthening the internal framework for digital records and information governance.  She/he provides technical guidance on a range of digital records and information governance issues, working in close collaboration with business managers, records managers, IT, legal and information-security experts across the Organization.


  3. Reporting Lines

    The incumbent works under the supervision of the Head of Section.
      
2.      Duties and Responsibilities

The incumbent will perform the following principal duties:

a.   Provide substantive technical inputs to the Head of Section for the development and implementation of effective approaches for digital records management at WIPO.  Refine and develop key organizational records management tools, including the classification scheme and retention schedules.

b.   Collect and analyze requirements from WIPO business units for their records and information management needs, and propose solutions; participate in the design and implementation of robust, tailored information structures within the ECM environment, which enable business units to create, share, retrieve and protect information effectively, and which comply with information governance, security and records management requirements.

c.   Train and assist business managers and other users on the practical application of information lifecycle-management principles to digital records.

d.   Coordinate activities with records- and information focal points in the business units, and develop communities of practice.

e.   Contribute to the development of the Organization-level metadata model for the ECM platform. Promote good practice in the use of metadata for the management and retrieval of information, and for facilitating access to knowledge.

f.    Work with the technical team and business units to prepare for the migration of content onto the ECM platform; and participate in the development of migration strategies.

g.   Keep abreast of developments in the technologies and evolving practices in the field of records and information management.

h.   Perform other related duties as required.
 
3.      Requirements

Education (Essential)
First-level university degree in the field of information management, records and archives management, information systems management or related field.

Education (Desirable)
An advanced university degree in one of the aforementioned disciplines would be an advantage.

Experience (Essential)
At least six years of relevant professional experience, preferably in a large organization, including in digital records management and in developing file structures or taxonomies based on business needs. An advanced university degree may be accepted in lieu of two years of relevant experience.

Experience of managing content in an ECM system.

Experience (Desirable)
Records management experience in an international organization would be an advantage.

Language (Essential)
Excellent knowledge of written and spoken English.

Language (Desirable)
Good working knowledge of spoken and written French would be an advantage.

Job Related Competencies (Essential)
Comprehensive knowledge of industry standards and guidelines pertaining to records and information management. Excellent understanding of records management taxonomies and classification systems.

Practical knowledge of digital records management functionalities within an Enterprise Content Management (ECM) system.

Ability to analyze complex requirements relating to information management and evaluate different views to arrive at practical solutions.

Ability to communicate and promote records-management best practices.

High level of customer-orientation.

Ability to work effectively within mixed disciplinary teams.

Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the ability to quickly adapt to new software and tools.

Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.

Job Related Competencies (Desirable)
Practical knowledge of content analysis technologies to support clean-up, categorization or migration processes.

Good knowledge of the OpenText Content Suite would be a strong advantage.

4.      Organizational Competencies

1.  Communicating effectively.
2.  Showing team spirit.
3.  Demonstrating integrity.
4.  Valuing diversity.
5.  Producing results.
6.  Showing service orientation.
7.  Seeing the big picture.
8.  Seeking change and innovation.
9.  Developing yourself and others.

5. Information
   
Annual salary:
  
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the March 2020 rate of 78.2%. 
     
 
P3
  

Annual salary
 
$60’962

Post adjustment

$47’672

Total Salary

$108,634

Currency USD


      
 

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.
  
Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.
    
Additional Information
Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.
   
Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.
    
The Organization reserves the right to make an appointment at a grade lower than that advertised.

    
By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.
    
In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.
 
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Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.
  
Additional background checks may be required.