Information Officer (Records and Archives), P-2. WHO, Geneva. Open until 31 March 2021

 Information Officer (Records and Archives) - (2100030)

  

Grade: P2

Contractual Arrangement: Fixed-term appointment

Contract Duration (Years, Months, Days): 1 year

: 

Job Posting

: Mar 11, 2021, 1:50:55 AM

Closing Date

: Mar 31, 2021, 5:59:00 AM

Primary Location

: Switzerland-Geneva

Organization

: HQ/OSS Operational Support and Services BOS

Schedule

: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 

OBJECTIVES OF THE PROGRAMME

The Department of Operational Support and Services is comprised of several services, Infrastructure Support Services (ISS), Logistics Support Services (LSS), Security Services (SEC) and the Global Conference and Training Centre in Tunis (GCT). Logistics Support Services (LSS) is responsible for: i. Conference and events management at WHO/HQ and other locations as necessary ii. Logistics (including catering, printing, storage, transportation, mail & pouch services) at HQ iii. Corporate travel policy and related processes globally, and corporate travel operations at HQ iv. Records and historical archives policy globally, and management of records and archives at HQ v. Internal road safety and vehicle management policy global. The objectives of Records and Archives services is to appropriately retain, organize, preserve and provide access to WHO HQ records and archives in order to maintain reliable, authentic evidence of the Organization's decisions and activities, to facilitate administrative efficiency, and to preserve and disseminate the Organization's institutional memory.

DESCRIPTION OF DUTIES

Keys duties include the following:

•  Ensures that all WHO records, including audiovisual records such as photographs (historical and born digital) are appropriately preserved, stored, described and accessible.
• Liaise with the WHO Archivist in the dissemination of knowledge contained in the archives by organizing exhibitions, participating in and/or providing input for health history projects, and preparing presentations, articles or other communications on WHO history, based on information found in the archives.
• Provides and coordinates professional reference services to both internal and external researchers, including individuals and large research institutions, and assists with investigations and/or audits.
•  Assist Head RAS, WHO Archivist and the Electronic Records Management Officer in designing and maintaining Records and Archives specific policies and procedures related to:

       - the maintenance, dissemination and preservation of WHO records of all   types including new types of electronic formats found in social media, such as tweets and E-Mail and associated attachments; and

       - the development of an acquisition policy (including every media  format, E-Mail, Web sites or social media).

•  Assist the WHO Archivist in liaising with other WHO units and Regions involved with information management and knowledge sharing, and participates in joint initiatives to increase awareness of WHO, institutional memory and information resources.
•  Preforms other records and archives related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: A first level university degree in Information Management, archives/records management or a related field.Or a university degree in another field supplemented by equivalent experience in archives theory, practice and management.
Desirable: Qualification in one or more aspects of digital preservation.

Experience

Essential: At least two (2) years' experience working in records and archives management, with specific experience in electronic records and archives management software and with an active reference programme. Demonstrated experience at the international level.
Desirable: Experience in digital records and archives preservation.

Skills

Strong knowledge of records & archives management theory and practice, strong knowledge of electronic archives management tools, strong training skills, excellent written and oral communication skills, ability to deal effectively and positively with colleagues at all levels within the Organization and to work successfully within a team.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of French.
Desirable:
The above language requirements are interchangeable.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 47,895 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3572 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

Executive Associate (Communication & Records), G-7. WHO, New Delhi. Open until 15 September 2015

Vacancy Notice No: SE/RO/GS/2015/18 Title: Executive Associate (Communication & Records) Grade: G7 Contract type: Fixed-term Appointment Duration of contract: Two years	Date: 25 August 2015 Application Deadline: 15 September 2015                       Duty Station: New Delhi, India Organization unit: SE/DAF Director - Administration & Finance (SE/DAF) / SE/ASO General Support Services (SE/ASO) SE/CMR Communication & Records
OBJECTIVES OF THE PROGRAMME : To provide administrative assistance to Administrative Services Officer (ASO) in the entire range of activities of the Communication and Records unit.
Description of duties: Under the general supervision of the ASO, the incumbent will lead the Communication & Records (C&R) team and perform the following duties: 1. Supervise, review and evaluate work of staff assigned; 2. Coordinate communications related activities comprising dispatch and receipt of diplomatic pouches, commercial mail/telegrams, telefaxes/faxes, distribution of mail/materials received and switchboard operations; 3. Oversee filing related work such as classification, recording, routing, filing of correspondence/documents etc., and orderly maintenance of SEARO officials archives; 4. Certify for payment all expenditures, on air/surface freight of diplomatic pouches/other material, on mail/telegrams, on telex/faxes, telephones, e-mail etc; 5. Determine comparative cost-effectiveness of alternative modes of communication options continuously; 6. Monitor maintenance of various UN/WHO Address Lists, Secretary's Guide Books, internal telephone directly and their timely updating; 7. Prepare correspondence, reports/evaluations, justifications on C&R related administrative/special tasks of general/confidential nature; 8. Ensure proper training of staff in alternative operational areas of C&R, for effective backstopping/replacement when require; 9. Advise senior administrative staff on C&R operations, technology up gradation options, streamlining procedures, staff performance, etc; 10. Participate in discussion/meetings to evaluate/revise procedures/practices, assesses their impact and recommends follow up actions; 11. Brief international personnel on Communication and Records operations in SEAR; 12. Plan budget for procurement of relevant services 13. Back-charge of the cost of services rendered to technical units and UN agencies 14. Maintain relevant imprest petty cash account 15. Initiate or oversee relevant GSM functions such as HR actions for all staff in the unit, procurement functions like APW and LTAs with supplier, creation of purchase orders (POs); uploading of invoices in GSM for final settlement; and monitoring and updating the POs for sufficient funds' 16. Oversee in-house printing of documents, reports, books, visiting cards, bulk photocopying and all related actions including supplies and equipment. 17. Focal point for records management and change management including updating of manuals, standard operating procedures, corresponding implementation, spearheading e-filing/archiving initiatives, etc. 18. Perform any other duties as required
REQUIRED QUALIFICATIONS
Education: Essential: Completion of Secondary School education Desirable: University degree is an asset. Training/experience in business administration or orientation in communications/records operations. WHO only considers higher educational qualifications obtained from an accredited institution (please refer to http://www.whed.net/)
Skills: Functional Knowledge and Skills: - Thorough knowledge and understanding of a wide range of administrative policies and procedures, WHO rules and regulations; - Well-developed management and supervisory skills; - Ability to write and speak well, essential communication skills - Knowledge of communications/records-related policies/procedures; - Knowledge of document management and archiving automated systems. - Knowledge of Enterprise Content Management. Competencies: 1. Teamwork 2. Respecting and promoting individual and cultural differences 3. Communication 4. Producing results 5. Creating an empowering and motivating environment Other Skills : - IT skills: Proficiency in the use of modern office software packages such as MS Office (Word, Excel, PowerPoint, Outlook etc.) and standard office equipment. Good working knowledge of GSM (or other Oracle-based ERP systems) is desirable. - Proficiency in content management, archiving and document management.
Experience: Essential: At least seven years of progressively responsible work experience in administration/programme areas. Desirable: Experience in area of communication/records/printing in WHO/UN/international organization; Ability to carry out supervisory responsibilities
Languages: Excellent knowledge of written and spoken English and Hindi.
Additional Information: NOTE: In addition to position-specific test, external candidates will be required to qualify mandatory tests in English language and computer skills. A written test, using computer, will be held for the short-listed applicants. The performance in written test will decide applicant's eligibility to appear in the interview. The written test for shortlisted candidates will tentatively be held during the week starting 21 September - 1 October 2015. Candidates are advised to make themselves available during that week. External candidates will be contacted only if under serious consideration; This position is subject to local recruitment and will be filled only by a national of India, willing to relocate within commutable distance. Other benefits include: 30 days annual leave, child allowance, pension plan and medical insurance. Please visit the following websites for detailed information on working with WHO: http://www.who.int - To learn more about WHO's operations http://icsc.un.org - Click on: Quick Links > Salary Scales > by date
Annual salary: (Net of tax) INR 10, 29, 146 at single rate
This vacancy notice may be used to fill other similar positions at the same grade level.
A written test and interviews may be used as a form of screening
Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.
WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Assistant , G-4 (2 positions). WHO, Geneva. Open until 9 April 2015

Vacancy Notice No: HQ/15/GMG/FT145 Title: Assistant Grade: G4 Contract type: Fixed-Term Appointment Duration of contract: Two years - Renewable, subject to satisfactory performance and continuing need for the post	Date: 19 March 2015 Application Deadline: 9 April 2015                       Duty Station: Geneva, Switzerland Organization unit: HQ/GMG General Management (HQ/GMG) / HQ/OSS Operational Support and Services (HQ/OSS) HQ/RAS Records and Archives (HQ/RAS)
OBJECTIVES OF THE PROGRAMME : The objective of Logistics Support Services (LSS) within the Department of Operational Support and Services (OSS) is to ensure access to timely and effective logistics support, in order to facilitate implementation of technical programs at all organizational levels The sub-units of LSS are RAS (Records and Archives), CEC (Conference and Events Coordination), SOS (Staff Orientation Services), GCT (Global Conference and Training Centre), and TRV (Travel). Incumbent is in daily contact with supervisor and others (within and without the Records and Archives unit) about folder structure, naming convention, and identification of correct donors.
Description of duties: 1. (50%) Treat Resource Mobilization records for HQ and Regional Offices: create donor structure in Livelink Records Management (LLRM) according to agreements and supporting documents sent by staff, scan, name and upload paper documents, upload electronic copies of agreements and supporting documents sent by Regional Offices, rename documents as necessary and add/adjust metadata as necessary, notify users and send links. 2. (20%) Monitor and identify inconsistencies or mistakes in Resource Mobilization folder structure, folder names, document names, and metadata entry (correct mistakes and recommend procedural changes to avoid future mistakes, take part in liaison with Regional Offices, Planning, Resource Coordination (PRP), and Finance in order to maintain coordinated approach to folder structure, naming convention, and metadata entry) 3. (10%) Add Award Numbers provided by Finance to folder titles to LLRM, with a special focus on cases where it is difficult to determine the the relationship between donor agreements and the award numbers established by Finance to which folder the Award Number relates. 4. (10%) Process donor agreement records remaining in older records management systems and enter them in the new system, liaise with Finance, Resource Mobilization and health technical units to retrieve paper originals of older documents where possible. 5. (10%) Continue electronic migration of WHO HQ Resource Mobilization records from old to new electronic records management system (transfer electronic images of documents, transfer related metadata according to modified classification scheme, including adaptations required if metadata fields in the systems do not correspond, make necessary cross-references or adjustments regarding organization of paper originals, considering differences between current and new classification schemes)
REQUIRED QUALIFICATIONS
Education: Essential: Completion of secondary education, technical school, or commercial school. Desirable: Training in computer skills, including training in electronic records management software.Training in archives or records management is a strong asset. WHO only considers higher educational qualifications obtained from an accredited institution.
Skills: An understanding of an international organisation structure similar to WHO structure, and an understanding of the various forms of donor agreements and supporting documents encountered in organizations such as WHO. Good knowledge of Records and Archives policies and procedures and of professional standards, and skills in using electronic records management skills. All of these are updated on the job, with additional formal software training provided as required. WHO competencies: Knowing and managing yourself Producing results Fostering integration and teamwork
Experience: Essential: 3 years relevant working experience, at least two of them in an archives or records management programme. Desirable: Experience in an international environment is a strong asset.
Languages: Essential: Expert knowledge of English and intermediate knowledge of French.
Additional Information: This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of each office. This vacancy is published in English only. Please visit the following websites for detailed information on working with WHO: http://www.who.int (To learn more about WHO's operations ) http://icsc.un.org Click on: Quick Links > Salary Scales > by date
Annual salary: (Net of tax) CHF 68611 at single rate CHF 68611 with primary dependants
This vacancy notice may be used to fill other similar positions at the same grade level. Vacancy Notice No: HQ/15/GMG/FT146 Title: Assistant Grade: G4 Contract type: Fixed-Term Appointment Duration of contract: Two years - Renewable, subject to satisfactory performance and continuing need for the post Date: 19 March 2015 Application Deadline: 9 April 2015                       Duty Station: Geneva, Switzerland Organization unit: HQ/GMG General Management (HQ/GMG) / HQ/OSS Operational Support and Services (HQ/OSS) HQ/RAS Records and Archives (HQ/RAS) OBJECTIVES OF THE PROGRAMME : The objective of Logistics Support Services (LSS) within the Department of Operational Support and Services (OSS) is to ensure access to timely and effective logistics support, in order to facilitate implementation of technical programs at all organizational levels. The sub-units of LSS are RAS (Records and Archives), CEC (Conference and Events Coordination), SOS (Staff Orientation Services), GCT (Global Conference and Training Centre), and TRV (Travel). Guidance and supervision is provided by the Archivist. Description of duties: The duties and responsibilities described below are not necessarily all performed by each individual in the position, but are divided according to the needs of the service and the aptitudes of the individuals involved. The percentages of time devoted to each task will therefore vary from the percentages listed below. 1) 25% Evaluation and Listing - related data entry and space management. Conduct analysis and evaluation of WHO records kept by departments and units, according to WHO records retention schedules; Complete records transfer and destruction lists appropriately and carry out transfer and destruction processes, also including related data entry and space management. 2) 25% Communications and Liaison - Provide information to units about Records and Archives policies and procedures; Liaise with unit staff regarding records evaluation; Liaise with building management and space management staff for routine activities; Refer questions from units to other Records and Archives staff as appropriate. 3) 25% Administrative Support - Maintain Archives activity statistics; File Records Evaluation and Preservation (REAP) documents and forms; Create minutes for REAP-related meetings; Arrange meetings with REAP focal points, maintain focal points network; Update REAP communications and planning. 4) 20% Processing and Preservation - Process archival (historically valuable) records according to accepted preservation standards, and rehouse them in appropriate storage materials, also including special treatment for photographs and other audiovisual materials; Carry out data entry and space management regarding archival records. 5) 5% Other duties as assigned. REQUIRED QUALIFICATIONS Education: Essential: Completion of secondary education, technical school, or commercial school. Desirable: Training in archives or records management is a strong asset. WHO only considers higher educational qualifications obtained from an accredited institution. Skills: Job skills and knowledge are updated and improved through ongoing self-study and in-house training, and through meetings and discussions with colleagues and supervisor. Necessary skills and knowledge include knowledge of Records and Archives policies and procedures, skills related to electronic records management and other computer skills, communications skills, and skills related to provision of customer service. The incumbent(s) should maintain up-to-date knowledge of changes in WHO's organizational structure, procedures, and practices. Training in computer skills, including training in electronic records management software. WHO competencies: Knowing and managing yourself Producing results Fostering integration and teamwork Experience: Essential: 3 years working experience, at least two of them in an archives or records management programme. Desirable: Experience in an international environment is a strong asset. Languages: Essential: Expert knowledge of English or French and intermediate knowledge of the other. Additional Information: This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of each office. This vacancy is published in English only. Please visit the following websites for detailed information on working with WHO: http://www.who.int (To learn more about WHO's operations ) http://icsc.un.org Click on: Quick Links > Salary Scales > by date Annual salary: (Net of tax) CHF 68611 at single rate CHF 68611 with primary dependants This vacancy notice may be used to fill other similar positions at the same grade level.

Records Assistant, G-5. WHO, Geneva. Open until 7 March 2014

The mission of WHO is the attainment by all peoples of the highest possible level of health. Vacancy Notice No: HQ/14/GMG/TA11 Title: Records Assistant Grade: G5 Contract type: Temporary appointment Duration of contract: 1 year Date: 14 February 2014 Application Deadline: 7 March 2014 Duty Station: Geneva, Switzerland Organization unit: HQ/GMG General Management (HQ/GMG) / HQ/OSS Operational Support and Services (HQ/OSS) OBJECTIVES OF THE PROGRAMME : The objective of the Infrastructure Support Services (ISS) within the department of Operational Support and Services (OSS) is to ensure access to timely and effective infrastructure support, in order to facilitate implementation of technical programs at all organizational levels. The Infrastructure Services Support team (ISS) comprises of the following sub units: Building and Premises Management (BPM), Space Planning and Accommodation (SPA), Records and Archives (RAS), and Assets Management (AMG). Description of duties: 1. Process official records, including electronic communications, in accordance with established RAS policies and procedures and ensure appropriate treatment by: a) analysing, evaluating and classifying records; b) identifying non-official/transitory records not handled by RAS; c) determining routing of records when required; d) verifying references and ensuring consistency of classification; e) verifying completeness and accuracy of files returned to RAS by teams; f) scanning records once they are classified, controlling the quality of scanning for legibility and completeness, ensuring the scanned images are properly exported to the server, and maintaining scanning equipment in good working condition; g) determining the need for creation of new files, assigning classification codes, file titles and index terms, and ensuring creation of physical jackets according to established procedures; h) identifying and liaising with focal points in units, contributing to maintenance and communications concerning focal point network; i) suggesting solutions and ideas to solve records-related problems and issues. 2. Maintain up-to-date knowledge of WHO organizational structure, RAS policies, procedures, terminology and standards, and provide records management guidance and advice to units by: a) initiating and maintaining contact with RAS clients b) providing guidance to RAS clients regarding RAS services, policies and procedures including the electronic records management system, and ensuring staff are aware of regular RAS training sessions c) exchanging information regularly with other records management staff in RAS in order to maintain consistent high level of service, and collaborate with Archives staff and project staff concerning the analysis, treatment and processing of records 3. Serve as information retrieval specialist for RAS clients, retrieving information requested by them. 4. Carry out filing of paper documents, pre-routing and routing activities, creation of physical jackets, and other related duties as required. REQUIRED QUALIFICATIONS Education: Essential: Completion of secondary education, technical school, or commercial school. Desirable: Formal education in archives or records management is a strong asset. Skills: Job skills and knowledge, including knowledge of RAS policies and procedures, skills related to electronic records management, and skills related to provision of customer service, are updated and improved by self-study, in-house training, and through meetings and discussions with colleagues and supervisor. The incumbent should maintain up to date knowledge of changes in WHO structure, work procedures and practices, RAS policies and procedures, and technical developments in the field of records management.Training in computer skills, including training in electronic records management software. WHO Competencies: Knowing and managing yourself Producing results Fostering integration and teamwork Experience: 5 years work experience, including at least 3 years in an archives or records management programme and at least 2 years in an international environment. Languages: Expert knowledge of English with intermediate knowledge of French required. Additional Information: A written test may be used for screening purposes. Other similar positions at the same grade level may be filled from this vacancy notice. This vacancy is published in English only. Priority will be given to internal candidates This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of each office. Annual salary: (Net of tax) CHF 75093 at single rate CHF 75093 with primary dependants A written test and interviews may be used as a form of screening Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures. All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. WHO is committed to workforce diversity. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Records Assistant, G-5. WHO, Geneva. Open until 9 December 2013

Vacancy Notice No: HQ/13/ISS/FT500 Title: Records Assistant Grade: G5 Contract type: Fixed-Term Appointment Duration of contract: 12 months Date: 18 November 2013 Application Deadline: 9 December 2013 Duty Station: Geneva, Switzerland Organization unit: HQ/ISS Infrastructure Support Services (HQ/ISS) / HQ/RAS Records and Archives (HQ/RAS) OBJECTIVES OF THE PROGRAMME : The objective of the Infrastructure Support Services (ISS) within the department of Operational Support and Services (OSS) is to ensure access to timely and effective infrastructure support, in order to facilitate implementation of technical programs at all organizational levels. The Infrastructure Services Support team (ISS) comprises of the following sub units: Building and Premises Management (BPM), Space Planning and Accommodation (SPA), Records and Archives (RAS), and Assets Management (AMG). Description of duties: 1. Process official records, including electronic communications, in accordance with established RAS policies and procedures and ensure appropriate treatment by: a) analysing, evaluating and classifying records; b) identifying non-official/transitory records not handled by RAS; c) determining routing of records when required; d) verifying references and ensuring consistency of classification; e) verifying completeness and accuracy of files returned to RAS by teams; f) scanning records once they are classified, controlling the quality of scanning for legibility and completeness, ensuring the scanned images are properly exported to the server, and maintaining scanning equipment in good working condition; g) determining the need for creation of new files, assigning classification codes, file titles and index terms, and ensuring creation of physical jackets according to established procedures; h) identifying and liaising with focal points in units, contributing to maintenance and communications concerning focal point network; i) suggesting solutions and ideas to solve records-related problems and issues. 2. Maintain up-to-date knowledge of WHO organizational structure, RAS policies, procedures, terminology and standards, and provide records management guidance and advice to units by: a) initiating and maintaining contact with RAS clients; b) providing guidance to RAS clients regarding RAS services, policies and procedures including the electronic records management system, and ensuring staff are aware of regular RAS training sessions; c) exchanging information regularly with other records management staff in RAS in order to maintain consistent high level of service, and collaborate with Archives staff and project staff concerning the analysis, treatment and processing of records. 3. Serve as information retrieval specialist for RAS clients, retrieving information requested by them. 4. Carry out filing of paper documents, pre-routing and routing activities, creation of physical jackets, and other related duties as required. REQUIRED QUALIFICATIONS Education: Essential: Completion of secondary education, technical school, or commercial school. Desirable: Formal education in archives or records management is a strong asset. Skills: WHO Competencies: 1. Knowing and managing yourself, 2. Producing results, and 3. Fostering integration and teamwork. Experience: Essential: 5 years work experience, including at least 3 years in an archives or records management programme and at least 2 years in an international environment. Languages: Expert knowledge of English and French required. Additional Information: The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments), and 2. External candidates. Other similar positions at the same grade level may be filled from this vacancy notice. This vacancy is published in English only. This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of each office. Annual salary: (Net of tax) CHF.75,093 at single rate -------------------------------------------------------------------------------- A written test may be used as a form of screening -------------------------------------------------------------------------------- Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures. All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. -------------------------------------------------------------------------------- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Information Officer, P-3. WHO, Geneva. Open until 4 April 2013

Vacancy Notice No: HQ/13/ISS/FT93 Title: Information Officer Grade: P3 Contract type: Fixed-Term Appointment Duration of contract: 1 year Date: 14 March 2013 Application Deadline: 4 April 2013 Currently accepting applications Duty Station: Geneva, Switzerland Organization unit: HQ/ISS Infrastructure Support Services (HQ/ISS) / HQ/RAS Records and Archives (HQ/RAS) OBJECTIVES OF THE PROGRAMME : To appropriately retain, organize, preserve and provide access to WHO HQ records and archives in order to maintain reliable, authentic evidence of the Organization's decisions and activities, to facilitate administrative efficiency, and to preserve and disseminate the organization's institutional memory. Description of duties: Management of daily archives operations: Designs and maintains Archives-specific policies, assists Head RAS with development and revision of broad-ranging. Records and Archives policies, develops, implements and updates procedures related to the maintenance, dissemination and preservation of WHO Archives, and monitors compliance with procedures. Undertakes qualitative appraisal and evaluation of records no longer of active use to WHO units, coordinates transfer of records to Archives, coordinates destruction of records no longer of value to the Organization, is responsible for onsite and offsite storage space management. Ensures compliance with confidentiality requirements of HR, Legal and other records. Ensures that archival records preserving WHO's institutional memory, including audiovisual historical records such as photographs, are appropriately preserved, stored, described and accessible. Oversees special projects, coordinates maintenance of Archives website. Staff management: Leads, motivates, trains and supervises Archives staff. Coordinates work of Archives staff (plans, schedules and assigns work tasks). Monitors and controls work by Archives staff and adjusts procedures where required. Plans needs of Archives staff for staff development and education. Performs performance appraisal and monitors work progress for Archives team. Selects, trains and supervises Archives interns, takes part in official assessment of their work for academic purposes. Reference and Outreach: Disseminates knowledge contained in the archives by organizing exhibitions, participating in and/or providing input for health history projects, attending and participating in professional conferences, and preparing presentations, articles or other communications on WHO history, based on information found in the archives. Liaises with other WHO units involved with information management and knowledge sharing, including DCO and KMS, and participates in joint initiatives to increase awareness of WHO institutional memory and information resources. Provides and coordinates professional reference services to both internal and external researchers, including individuals and large research institutions, and assists with investigations and/or audits. Retention management: Ensures that records are maintained, stored and preserved for the period of their usefulness to the Organization, and made available to WHO staff, interns, and consultants, and to external users such as auditors and archival researchers in accordance with established policies and procedures. Ensures that records no longer needed by the Organization and which do not have historical value are disposed of in accordance with established policies and procedures. Any other duties as required REQUIRED QUALIFICATIONS Education: Essential University degree in archives or records management, information science, or a related field, or a university degree in another field supplemented by equivalent experience in archives theory, practice and management. For WHO staff please see e-manual III.4.1, para 220. Desirable Advanced university degree in Archives. Skills: Strong knowledge of archives theory and practice and ofrecords management theory and practice, strong knowledge of electronic archives management tools, strong training skills, excellent written and oral communications skills, excellent supervisory skills, ability to deal effectively and positively with colleagues at all levels within the organization and to work successfully within a team. WHO competencies: 1. Communicating in a credible and effective way 2. Fostering integration and teamwork 3. Producing results 4. Building and promoting partnerships across the organization and beyond 5. Promoting WHO's position in health leadership Experience: At least 5 years work experience, including at least 3 years working in an archives programme with electronic records and archives management software and with an active reference programme. At least two years working in an international environment. Languages: Excellent knowledge of English and working knowledge of French required. Additional Information: The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments), 2. External candidates. Other similar positions at the same level may be filled from this vacancy notice. A written test may form part of the screening process. This Vacancy Notice is published in English only. Annual salary: (Net of tax) USD 56,091 at single rate USD 60,091 with primary dependants Post Adjustment: 103.3 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation. A written test and interviews may be used as a form of screening Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures. All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. WHO is committed to workforce diversity. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted

RM Product Specialist, P-3. WHO, Geneva. Open until 3 December 2010

Vacancy Notice No: HQ/10/AME/FT551

Title: RM Product Specialist
Grade: P3
Contract type: Fixed-term appointment

Duration of contract: 12 months

Date: 12 November 2010

Application Deadline: 3 December 2010 (16 day(s) until closing deadline)
Currently accepting applications

Duty Station: Geneva Switzerland

Organization unit: HQ/AME Application Management and Engineering (HQ/AME) /
HQ/IWA Information Worker Applications (HQ/IWA)

OBJECTIVES OF THE PROGRAMME :
The ITT department's main objective is to provide high quality and cost effective Information and Communications Technology (ICT) services which assist WHO in achieving its mission of health for all. The objective of the Application Management and Engineering (AME) team is to deliver cost effective, innovative and sustainable software applications to WHO programmes and activities. This is achieved through 4 units: The units of Information Worker Applications (IWA), Health Technical Systems (HTS) and Business Application Support (BAS) provide application management support for AME portfolio of products including customer facing, requirements and system architecture definition and corporate application support. The Business Applications Engineering (BAE) unit provides the professional services required to develop, maintain and administer WHO business software products. The unit of Information Worker Applications (IWA) ensures the optimal delivery and management of effective, affordable and sustainable applications which support WHO's Information Workers, including but not limited to web sites, portals, information tools and online workspaces. Services provided by the team include product and project management, user support, coaching, training, etc.
Description of duties:
- Manage the Records Management platform and related products including the GSM Records Management System (GSMRM) and other organizational Records Management solutions:
* Assure day-to-day management and welfare of the platform and products at all stages of the product lifecycle and ensure their stability and availability.
* Specify and manage the platform and product requirements and recommend priorities to the project sponsors.
* Manage the product roadmaps in coordination and under the supervision of Manager IWA.
* Manage the relationship with relevant infrastructure service providers.
- Apply project management methodologies and techniques to plan, organize, implement, and control the delivery of the products and support required.
- Perform other duties as required by the AME/IWA Manager.
REQUIRED QUALIFICATIONS
Education:
Essential: University degree in computer science or related field. *For WHO staff please see e-manual III.4.1, para 220.
Desirable: Advanced university degree in IT management.
Skills:
Excellent knowledge of planning, implementing and managing Information Worker applications in particular enterprise content management systems (ECM), covering:
- Application/Product management and system analysis. Ability to conduct business and requirements analysis. Evaluate IT solutions, perform system planning, correctly estimate resources and coordinate timely delivery and required quality of the software products.
- IT service delivery management. Ability to plan and coordinate work of different parties (ITT service providers, other internal resources and external vendors) involved in the support of the software applications for WHO customers. Ability to manage deliverables and resources in a climate of change. Proven experience in managing staff and results against an agreed resource envelope.
- Vendor contract and outsourcing management. Ability to conduct processes for contracting out and procuring application management services.
- IT project management. Practical knowledge of IT project management techniques and application development lifecycles and ability to apply this knowledge in setting up and controlling software development projects.
- Universal and up-to-date knowledge of modern technologies, IT trends, system design and development tools.
- Good negotiation, advocacy and conflict resolution skills.
- Ability to influence, motivate other people and adapt leadership style to variety of situations.
- Good communication skills, ability to think and act quickly, sometimes under pressure and yet remain rigorous.
- Works independently with minimum supervision but yet good team player.
WHO Competencies:
1. Producing results
2. Communicating in a credible and effective way
3. Fostering integration and teamwork
4. Ensuring the effective use of resources
5. Moving forward in a changing environment
Experience:
Essential:
- significant practical experience in managing the Open Text ECM Suite in particular Open Text Livelink for records management, LLRM, OTSFS, Windows platform, MS-SQL, MS-IIS and NET framework.
- a least 5 years experience within web software development area, with at least 3 years at a similar operational position in a public or private sector international organization including substantive experience in managing a portfolio of software applications.
- practical and proven experience in managing a small or medium web project or multi-tiered project.
Desirable:
- Good understanding of the WHO GSM Records Management solution as well as information worker applications including iRIMS, DataCol, eManual, White Pages, WHO Intranet suite and WHO Policy.
- Experience in WHO computing environment, including WHO developed applications, and WHO rules and procedures.
- Experience in working in a multicultural team and supporting a global user base.
Languages:
Excellent knowledge of English required. A working knowledge of French is desirable.
Additional Information:
The following priority order will be observed in the screening of candidates: 1. WHO staff members (Fixed-term and Continuing Appointments), 2. WHO staff members (Temporary appointments), 3. External candidates.

Other similar positions at the same level may be filled from this vacancy notice.

This vacancy is published in English only.
Annual salary: (Net of tax)
US$55,259 at single rate
US$59,200 with primary dependants Post Adjustment: 64.6 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

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A written test and interviews may be used as a form of screening

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Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

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WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted