Saturday, November 23, 2019

Information Management Officer, UN Volunteer. UNMISS, Juba. Open until 24 November 2019

VMAM Code SSDR001313-5765

Information Management Officer
International Specialist
South Sudan
Juba (SSD)
until 30 June 2020 with possibility of extension
24 November 2019
Reporting to and working under the direction of the Chief Information Management Unit (IMU) the UNV Information Management Officer will be responsible for the following duties:
  • Participate in planning and implementing information management initiatives of significant importance to the Mission, which typically impacts large or multiple user groups, including document, data, web content and records management services and tools, training programmes for information management, business intelligence dashboards, cross-cutting monitoring tools, and staff intranet/web portals.
  • Participate in information management improvement projects, contributing to feasibility studies, systems analysis, design, development and implementation, and in the evaluation and testing of information and record-keeping application improvements and new systems.
  • Provide advisory services on information management policies and practices including needs as well as business process analysis; organization and maintenance of UN information assets; search, accessibility and security classification; records preservation and disposition; and information management policies and procedures, with an emphasis on technological applications.
  • Liaise with the GITTS to ensure data security, backup and recovery of information systems.
  • Develop training materials and user manuals; and engage in capability building of IMU clients in use of the information management services or systems assigned.
  • Participate in developing and implementing client outreach strategies. Conduct outreach and user education to improve clients’ use of desktop information resources; use judgement of relevant institutional needs to develop presentations appropriate to client audience; develop publicity materials to facilitate outreach.
  • Perform other related duties as required or assigned by the Chief IMU.
Bachelor degree or equivalent
A university degree in information management, information science, information systems, social science or related field.A university degree in information management, information science, information systems, social science or related field.
24 Months
  • A minimum of two years of progressively responsible experience in modern archives management, record keeping, information management, information systems or related area is required.
  • A minimum of two years of progressively responsible experience in the planning, design, development, implementation and maintenance of information systems or related area is desirable.
  • English(Mandatory), Level - Fluent
Knowledge management, archiving and documentation
  • Experience providing services related to information management to or in a field operation of the United Nations Common System or a comparable international organization is desirable.
  • Familiarity with United Nations information management administrative instructions, policies, procedures and guidance documents is an asset.
  • Proficiency with document management software, particularly SharePoint2010 is an asset.
  • Experience with Office365 and SharePoint Online is desirable.
Client Orientation, Commitment to Continuous Learning, Planning and Organizing, Professionalism, Technological Awareness

Saturday, November 16, 2019

Information Manager Officer, UN Volunteer. UNAMA, Kabul. Open until 20 November 2019

Information Management Officer

International Specialist

Kabul (AFG)
01 April 2020
until 31 December 2020 with possibility of extension
20 November 2019
Under the overall supervision of Chief FTS and direct supervision of IT Operation Manager, the UN Volunteer Information Management Officer will undertake the following tasks:
  • Act as IMU and Records Management (RM) Team Leader;
  • Coordinate and supervise the daily work of RM Clerks within delegated authority; Prepare drafts of file plans / folder structure for UNAMA offices in compliance with the UNAMA, UN File Classification Scheme (FCS) and UN Peacekeeping Operations Retention Schedule for approval of the Chief FTS and Chiefs of relevant offices;
  • Lead the implementation of an electronic records management system using SharePoint Online by ensuring that electronic records are accurately captured and managed in the system during the roll out in the respective sections;
  • Participate in the implementation of UNAMA electronic recordkeeping systems: Enterprise Content Management (ECM) system; and provide technical assistance, configuration O365 product (One Drive, MS Teams, and SharePoint Online);
  • In coordination with the Chief Operations and Chief FTS advises on and assists in the digitization projects of active/ semi-active and non-current records; Including the initiative of paperless office environment with possible IT solution and tools;
  • Coordinate and participate the inventory of UNAMA active records and further periodically review to ensure compliance with established file plans;
  • Provide training services on all aspects of records management programs and digital business transformation process;
  • Provide relevant IM assistance and advisory services for the identification of institutional memory and Knowledge Management platform for UNAMA staff members, including technical support;
  • Coordinate a network of RM Focal Points within the Mission and provide technical assist in the migration of files to the ECM SharePoint Online;
  • Provide technical assistance on the following UN Systems, i.e. Field Support Suite; COMET; SharePoint Online, One Drive for Business, MS Teams, Blue page Contact directory, Umoja etc.
  • Provide assistance to the Records Management Team with regards to receipt, appraisal and management of collections of inactive records;
  • Provide Information Management related report, including the data extracting from the Business Objective, cleansing, analysis and visualization as per the request from sections;
  • Support advocacy initiatives on volunteerism;
  • Facilitation of knowledge building and knowledge sharing;
  • Promote/Organize advocacy initiatives on volunteerism;
Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:
  • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
  • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
  • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
  • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
  • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
  • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.
Bachelor degree or equivalent
  1. Qualifications, skills, experience
A combination of relevant certification/diploma or other academic qualifications/training in records and/Business Administration
Must have Excellent Technical documentation and writing experience as well as presentation and excellent communication skills (to both technical and non-technical audiences, written and verbal).
The incumbent must be a dynamic, multi-functional person, with strong analytical skills, who supports the activities of the UNAMA’s Information Management program with professionalism, dedication and client orientation. Knowledge of ECM tools, web-based applications/Microsoft SharePoint, office 365, Microsoft Visio, Microsoft project is highly desirable
60 Months
At least five years of progressively responsible experience in the field of records and information management.
  • English(Mandatory), Level - Fluent
Knowledge management, archiving and documentation
Area of Expertise: Experience in application of file classification schemes and/or implementation of file plans and indexing tools essential; experience in administration of relational databases essential; experience with O365 products and SharePoint Online Administration desirable.
Area of Expertise Preference
Knowledge/Information/records Management and Technology is desirable,
Focus Area: Information/Records Management, Project Management, Business analyses process, Data analysis and visualization.
  • Fully proficient computer skills in Microsoft Office applications, Internet and Adobe Acrobat Professional, as well as in the use of advanced applications; knowledge of Operations File Classification Scheme and any other records classification systems; knowledge of digital transformation and automated information systems applicable to archives, libraries, records management and information networks will be considered an advantage;
  • Ability to synthesize and analyses complex information about records accumulated in multiple offices, analyses business processes, procedures and activities related to management of records and to apply corrective measures;
  • At least 2 years of professional work experience at the national and/or international level; experience with Project Management is an asset, as is experience working in the UN or other international development organization;
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
  • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Sound security awareness;
  • Have affinity with or interest in UNAMA’s volunteerism as a mechanism for durable development, and the UN System.
Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Respect for Diversity, Working in Teams

Tuesday, November 12, 2019

Head, Acquisition and Holdings Management, A.1/A.2. NATO, Brussels. Open until 16 November 2019


Head, Acquisition and Holdings Management (190851)

Primary Location: Belgium-Brussels

NATO Body: NATO International Staff (NATO IS)

Schedule: Full-time

Application Deadline: 16-Nov-2019

Salary (Pay Basis): 4,278.35Euro (EUR) Monthly

Grade A.1/A.2

Clearance Level CTS


The NATO Archives acts under the authority of the Archives Committee. Under the direction of the NATO Archivist, its main responsibilities are the identification of information of permanent value, the overall management of NATO archival holdings and the implementation of the NATO Records Policy and Public Disclosure Policy. As such the NATO Archives provides guidance on records and archives matters NATO wide; collects NATO information of permanent value throughout NATO civil and military bodies; organises and preserves this information regardless of its format; and provides access to publicly disclosed NATO information.

Under the general guidance of the NATO Archivist, the incumbent will be responsible for implementing the Policy on the Retention and Disposition of NATO Information; contributing to the development of information management policies, standards and procedures; and the physical and intellectual management of NATO’s archival holdings.

Within this framework the main functions of the Head will include: managing the archival vaults of the NATO Archives for records in all formats (including e-vaults for digital information); developing and implementing retention and disposition policies and procedures; coordinating appraisal reviews of NATO HQ information; providing advice to NATO civil and military bodies and operations on records and archives questions; initiating and supervising descriptions of archival holdings; and implementing preservation measures for records in all formats.

In addition, the Head directs the Acquisition and Holdings Management Unit (AHU) and replaces the NATO Archivist during absences. The Head presents to the Archives 

Committee on the implementation of the Policy on the Retention and Disposition of NATO Information and on other special projects as required.



The incumbent must:

o possess a university degree, preferably with an emphasis on records and archives management or contemporary history/international relations;

o have at least three years of relevant working experience; at least two of which must be at the national or international level;

o possess experience implementing retention and disposition programmes in large organisations;

o possess experience managing projects related to records and archives and information management within tight deadlines;

o possess experience in writing strategic policies, directives and guidelines;

o possess knowledge of international standards related to records and archives;

o possess knowledge and experience of electronic records and electronic records keeping systems, and knowledge of the challenges of electronic records and archival preservation;

o have experience in briefing and training;

o be familiar with current office software suites, particularly database products related to records and archives management ;

o possess the following minimum levels of NATO’s official languages (English/French): V ("Advanced") in one; III ("Intermediate") in the other.


The following would be considered an advantage:

· a thorough knowledge of the Organization and Alliance activities;

· experience working in records and archives management in a security conscious environment;

· experience in managing digital archives;

· managerial experience;

· knowledge of additional languages.


Expertise Development

Develop and update retention and disposition schedules that identify and preserve NATO information of permanent value as well as facilitate the timely destruction of information identified as having no permanent value. Contribute to the implementation and management of a trusted digital repository for the long-term preservation of digital holdings. Ensure the  

retrievability of inactive records in all formats by developing and maintaining taxonomies and accurately preserving metadata for these records

Project Management

Identify, implement and successfully complete projects in relation to semi-active and inactive NATO information. Contribute to the development of records, archives and information management policies and their implementation in the International Staff (IS) and across the Organization.

Information Management

Coordinate and conduct archival appraisal of archival holdings at NATO Headquarters, Implement and maintain an integrated file plan and taxonomy for both paper and electronic records.

Stakeholder Management

Respond to requests for information contained within the NATO archives. Provide advice and guidance to NATO civil and military bodies and operations on records and archives management.

Knowledge Management

Describe archival holdings according to established international and Organizational standards so as to maintain access thereto. Ensure the preservation of semi-active and inactive records in all formats. Manage the space of archival repositories containing records in all formats and ensure that all files and boxes are registered and traceable. Coordinate transfers of NATO information of permanent value. Authorize and supervise the destruction of NATO information of temporary value.

People Management

Direct and supervise the work of the AHU staff and prepare and maintain a work plan for the Unit. Direct and supervise the NATO Archives staff when the NATO Archivist is absent. This includes attending management meetings, meetings with experts and meetings with national representatives.

Perform any other related duty as assigned.


The incumbent reports to the NATO Archivist and directs and supervises the staff of the Acquisition and Holdings Management Unit. He/she is required to work closely with the Public Disclosure Officer and the Officer, Retention and Disposition, as well as with staff working in Information Management (IM) at NATO headquarters and throughout the Organization.

Direct reports: 3

Indirect reports: N/a.


The incumbent must demonstrate:

· Achievement: Works to meet standards;

· Analytical Thinking: Sees basic relationships;

· Clarity and Accuracy: Checks own work;

· Conceptual Thinking: Sees patterns based on life/work experience;

· Customer Service Orientation: Takes personal responsibility for correcting problems;

· Empathy: Reads non-verbal cues and understands meanings;

· Impact and Influence: Takes multiple actions to persuade;

· Initiative: Is decisive in a time-sensitive situation;

· Teamwork: Co-operates.


Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract.

Contract clause applicable:

In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity.

The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract.

If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.

Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations.


Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post.

Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts.


Please note that we can only accept applications from nationals of NATO member countries.

Applications must be submitted using e-recruitment system, as applicable:

For NATO civilian staff members only: please apply via the internal recruitment portal (for more information, please contact your local Civilian HR Manager);

For all other applications:

Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy.

Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser.

More information about the recruitment process and conditions of employment, can be found at our website (


NATO as an equal opportunities employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NATO welcomes applications of nationals from all Member States and strongly encourages women to apply.

Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.

Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.

Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.

The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.

The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.

Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.

Archivist. World Bank, Washington D.C. Open until 15 November 2019

Job #:req4663
Organization:World Bank
Sector:Information Technology
Term Duration: 3 years 0 months
Recruitment Type:Local Recruitment
Location:Washington, DC,United States
Required Language(s):English
Preferred Language(s):
Closing Date:11/15/2019 (MM/DD/YYYY) at 11:59pm UTC


About the World Bank Group:

Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 188-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.

The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions and thirteen Global Practices to bring best-in-class knowledge and solutions to regional and country clients.
Information and Technology Solutions – Knowledge and Information (ITSKI) provides information services to the Bank Group and the public. The services are provided by two units: Records and Information Services (ITSRI) and Library and Archives (ITSLA). This position is in the World Bank Group Archives which is located in ITSLA.
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Duties and Accountabilities
  • Responsible for the arrangement and description of fonds held by the World Bank Group Archives. This includes creating hierarchical arrangements using functional analysis, and describing records according to the International Standard for Archival Description (ISAD(G)) and specific World Bank Group Archives rules.
  • Monitors compliance with standards and oversees quality of content for the Archives’ open source tool, Access to Memory (AtoM), and is responsible for the flow of new content and data into the system.
  • Defines requirements for new functionality in the Archives’ systems and other tools used to publish information about the holdings of the World Bank Group Archives to meet Access to Information policy requirements.
  • Preserves and provides access to born digital records by providing description- and access-related support for the development and implementation of the Digital Vault.
  • Implements storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines. Contributes to continual updating, cataloging or profiling guidelines and framework.
  • Collects, selects, curates, and/or develops knowledge products and other content to be integrated and delivered electronically via websites, portals, timelines, publicly or other means of communication
  • Provides support for the management of Access to Information request cases, including but not limited to: identification of responsive records; conducting reference interviews upon request; and declassification review and processing as mandated under the Access to Information policy.
  • As an integral part of the Archives team, be an active participant in Archives’ day to day projects, responsibilities and deliverables.
  • Works with appraisal team to identify disposition data remediation or corrections at the end of the records’ lifecycle.
  • Contributes to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
  • Supports external communications and awareness of the Archives through management of Archives’ external website and liaison with ITSLA communications contact.
  • Supports and may lead on-going marketing and outreach activities.
Specific functions
  • Arrange archival records into discrete fonds and series using strong functional analysis skills, and create fonds-level and series-level descriptions according to the International Standards for Archival Description (ISAD(G)).
  • Perform detailed research on the organizational and functional history of World Bank departments, for the completion of administrative histories according to the International Standard on Archival Authority Records (ISAAR).
  • Execute complex data searches and exports from the Archives’ business system to assist functional analysis and to determine and test / sample the scope of the fonds.
  • Enter archival arrangement and description data into the Archives’ business system, and ensure accurate export of the data to the public web.
  • Provide subject matter expertise on archival arrangement and description of born digital records deemed permanent by authorized retention schedules, and define solutions for how ISAD(G) finding aids can provide information about and surface digital records in Archives’ custody.
  • Conceptualize and author knowledge products that help communicate the Bank’s history and promote our holdings and services.
  • Promote and memorialize events, celebrations, anniversaries, etc., in the Bank by responding to internal requests for archival and online resources; liaise with units to determine best way to use materials.
  • Support the Donated Materials program by communicating with former staff, accessioning records from private residences, processing and describing accessioned records, and creating and finalizing a Deed of Gift.
  • Support the Access to Information (AtoI) team through regular updates on arrangement and description and knowledge product creation activities, participating in reference interviews, and helping to identify records responsive to researchers’ requests.
  • Support activities related to the supervision of the reading room.
  • Train or oversee other consultants or staff as needed.

Selection Criteria

  • MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
  • Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
  • Experience completing archival arrangement and description projects using the International Standard for Archives Description (ISAD(G)) or the Rules for Archival Description (RAD) is a requirement; 
  • Knowledge and understanding of business processes and archives information systems; knowledge of web publishing systems and open source archival software (such as AtoM) a plus; knowledge of and experience with born digital record preservation platforms also a plus;
  • Demonstrated effective and innovative approaches to communicating history and the value of archival resources through the creation of knowledge products and/or online sites and resources as well as promoting institutional history and records through public speaking 
  • Demonstrated conceptual, analytic and innovative problem-solving ability; ability to conduct independent research and functional analysis;
  • Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance; ability to manage more than one ongoing project. 
  • Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
  • Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
  • Sound theoretical and/or applied knowledge of archives database and information management systems.
  • Ability to make judgments on the archival value of the variety of documents and business records of the organization.
  • Knowledge of and experience with standards and best practices for records management.  Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems.  Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
  • Demonstrated interest in and understanding of the Bank Group’s work and objectives.  External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.

Required Competencies
Client Understanding and Advising
Looks at issues from the client’s perspective and takes action beyond normal expectations to ensure client satisfaction. Analyzes situations and determines alternative or creative scenarios and approaches to add value to the business in new and different ways. Works within the team and with other specialty areas to define client needs and develop the best approach to meet client needs. Helps clients understand complicated issues by describing the issue and solutions in a concise way that clients can easily understand. Sees how ideas and best practices from other specialties can be adapted or applied to address client issues.
Learning Orientation  
Stays abreast of new trends and developments in own specialty area as well as what is occurring in the broader industry. Obtains training as needed to remain current on technical expertise. Exposes self to increasingly more challenging projects and opportunities to learn. Tracks developments in the field through readily available sources and by maintaining active involvement with relevant industry, user and vendor associations.
Broad Business Thinking  
Maintains an in-depth understanding of the long term implications of decisions both for department and the client’s business. Ensures that decisions are supported by relevant stakeholders as well as sound performance data. Effectively communicates recommended changes to clients and how they will affect their business using the client’s own terminology with limited jargon while attempting to minimize day-to-day disruption of operations.
Archives and Records Management  
Oversees the implementation of storage, protection and preservation plans and systems. With guidance, manages the storage service and facilities. Assesses client requirements and researches existing metadata standards. Contributes to development and maintenance of classification schemes and hierarchies. Monitors compliance with policies and standards and the implementation of classification systems for input into updates and revisions to systems. Identifies and selects requested records. Responds to formal requests for access to information and privacy issues. Exhibits a strong knowledge of the schedules and monitors compliance by functional units. Assists in the design of audit criteria and processes. Applies review and audit process and procedures. Contributes to development of IMS systems or systems with an IMS component by collecting and analyzing user feedback and business requirements. Monitors IMS systems or systems with an IMS component.
Lead and Innovate  
Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG's values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same.
Deliver Results for Clients  
Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients' most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients.
Collaborate Within Teams and Across Boundaries  
Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind.
Create, Apply and Share Knowledge 
Contributes to the unit’s and WBG's body of knowledge by applying lessons learned and expertise. Actively invests in own knowledge and seeks feedback. Builds personal and professional networks within and beyond the work group.
Make Smart Decisions  
Seeks and analyzes facts, data and lessons of past experience to support sound, logical decisions regarding own and others' work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary, and makes decisions in a timely manner within own area of responsibility.

Poverty has no borders. Neither does excellence. This is why we continually search for qualified individuals with diverse backgrounds from around the globe. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.