Information Manager Officer, UN Volunteer. UNAMA, Kabul. Open until 20 November 2019

Information Management Officer

International Specialist

Host entity UNAMA

Country Afghanistan

Duty station Kabul (AFG)

Language skills

English

Start date 01 April 2020

Duration until 31 December 2020 with possibility of extension

Application deadline 20 November 2019

Description of task

Under the overall supervision of Chief FTS and direct supervision of IT Operation Manager, the UN Volunteer Information Management Officer will undertake the following tasks:

• Act as IMU and Records Management (RM) Team Leader;
• Coordinate and supervise the daily work of RM Clerks within delegated authority; Prepare drafts of file plans / folder structure for UNAMA offices in compliance with the UNAMA, UN File Classification Scheme (FCS) and UN Peacekeeping Operations Retention Schedule for approval of the Chief FTS and Chiefs of relevant offices;
• Lead the implementation of an electronic records management system using SharePoint Online by ensuring that electronic records are accurately captured and managed in the system during the roll out in the respective sections;
• Participate in the implementation of UNAMA electronic recordkeeping systems: Enterprise Content Management (ECM) system; and provide technical assistance, configuration O365 product (One Drive, MS Teams, and SharePoint Online);
• In coordination with the Chief Operations and Chief FTS advises on and assists in the digitization projects of active/ semi-active and non-current records; Including the initiative of paperless office environment with possible IT solution and tools;
• Coordinate and participate the inventory of UNAMA active records and further periodically review to ensure compliance with established file plans;
• Provide training services on all aspects of records management programs and digital business transformation process;
• Provide relevant IM assistance and advisory services for the identification of institutional memory and Knowledge Management platform for UNAMA staff members, including technical support;
• Coordinate a network of RM Focal Points within the Mission and provide technical assist in the migration of files to the ECM SharePoint Online;
• Provide technical assistance on the following UN Systems, i.e. Field Support Suite; COMET; SharePoint Online, One Drive for Business, MS Teams, Blue page Contact directory, Umoja etc.
• Provide assistance to the Records Management Team with regards to receipt, appraisal and management of collections of inactive records;
• Provide Information Management related report, including the data extracting from the Business Objective, cleansing, analysis and visualization as per the request from sections;
• Support advocacy initiatives on volunteerism;
• Facilitation of knowledge building and knowledge sharing;
• Promote/Organize advocacy initiatives on volunteerism;

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
• Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
• Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
• Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Qualifications/Requirements

Required degree level: Bachelor degree or equivalent

Education - Additional Comments:

1. Qualifications, skills, experience

A combination of relevant certification/diploma or other academic qualifications/training in records and/Business Administration

Must have Excellent Technical documentation and writing experience as well as presentation and excellent communication skills (to both technical and non-technical audiences, written and verbal).

The incumbent must be a dynamic, multi-functional person, with strong analytical skills, who supports the activities of the UNAMA’s Information Management program with professionalism, dedication and client orientation. Knowledge of ECM tools, web-based applications/Microsoft SharePoint, office 365, Microsoft Visio, Microsoft project is highly desirable

Required experience: 60 Months

Experience remark:

At least five years of progressively responsible experience in the field of records and information management.

Language skills:

• English(Mandatory), Level - Fluent

Area of expertise: Knowledge management, archiving and documentation

Area of expertise details:

Area of Expertise: Experience in application of file classification schemes and/or implementation of file plans and indexing tools essential; experience in administration of relational databases essential; experience with O365 products and SharePoint Online Administration desirable.

Area of Expertise Preference

Knowledge/Information/records Management and Technology is desirable,

Focus Area: Information/Records Management, Project Management, Business analyses process, Data analysis and visualization.

• Fully proficient computer skills in Microsoft Office applications, Internet and Adobe Acrobat Professional, as well as in the use of advanced applications; knowledge of Operations File Classification Scheme and any other records classification systems; knowledge of digital transformation and automated information systems applicable to archives, libraries, records management and information networks will be considered an advantage;
• Ability to synthesize and analyses complex information about records accumulated in multiple offices, analyses business processes, procedures and activities related to management of records and to apply corrective measures;
• At least 2 years of professional work experience at the national and/or international level; experience with Project Management is an asset, as is experience working in the UN or other international development organization;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
• Sound security awareness;
• Have affinity with or interest in UNAMA’s volunteerism as a mechanism for durable development, and the UN System.

Competencies values:

Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Respect for Diversity, Working in Teams