Information Manager Officer, UN Volunteer. UNAMA, Kabul. Open until 20 November 2019

Information Management Officer

International Specialist

Host entity UNAMA

Country Afghanistan

Duty station Kabul (AFG)

Language skills

English

Start date 01 April 2020

Duration until 31 December 2020 with possibility of extension

Application deadline 20 November 2019

Description of task

Under the overall supervision of Chief FTS and direct supervision of IT Operation Manager, the UN Volunteer Information Management Officer will undertake the following tasks:

• Act as IMU and Records Management (RM) Team Leader;
• Coordinate and supervise the daily work of RM Clerks within delegated authority; Prepare drafts of file plans / folder structure for UNAMA offices in compliance with the UNAMA, UN File Classification Scheme (FCS) and UN Peacekeeping Operations Retention Schedule for approval of the Chief FTS and Chiefs of relevant offices;
• Lead the implementation of an electronic records management system using SharePoint Online by ensuring that electronic records are accurately captured and managed in the system during the roll out in the respective sections;
• Participate in the implementation of UNAMA electronic recordkeeping systems: Enterprise Content Management (ECM) system; and provide technical assistance, configuration O365 product (One Drive, MS Teams, and SharePoint Online);
• In coordination with the Chief Operations and Chief FTS advises on and assists in the digitization projects of active/ semi-active and non-current records; Including the initiative of paperless office environment with possible IT solution and tools;
• Coordinate and participate the inventory of UNAMA active records and further periodically review to ensure compliance with established file plans;
• Provide training services on all aspects of records management programs and digital business transformation process;
• Provide relevant IM assistance and advisory services for the identification of institutional memory and Knowledge Management platform for UNAMA staff members, including technical support;
• Coordinate a network of RM Focal Points within the Mission and provide technical assist in the migration of files to the ECM SharePoint Online;
• Provide technical assistance on the following UN Systems, i.e. Field Support Suite; COMET; SharePoint Online, One Drive for Business, MS Teams, Blue page Contact directory, Umoja etc.
• Provide assistance to the Records Management Team with regards to receipt, appraisal and management of collections of inactive records;
• Provide Information Management related report, including the data extracting from the Business Objective, cleansing, analysis and visualization as per the request from sections;
• Support advocacy initiatives on volunteerism;
• Facilitation of knowledge building and knowledge sharing;
• Promote/Organize advocacy initiatives on volunteerism;

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
• Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
• Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
• Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Qualifications/Requirements

Required degree level: Bachelor degree or equivalent

Education - Additional Comments:

1. Qualifications, skills, experience

A combination of relevant certification/diploma or other academic qualifications/training in records and/Business Administration

Must have Excellent Technical documentation and writing experience as well as presentation and excellent communication skills (to both technical and non-technical audiences, written and verbal).

The incumbent must be a dynamic, multi-functional person, with strong analytical skills, who supports the activities of the UNAMA’s Information Management program with professionalism, dedication and client orientation. Knowledge of ECM tools, web-based applications/Microsoft SharePoint, office 365, Microsoft Visio, Microsoft project is highly desirable

Required experience: 60 Months

Experience remark:

At least five years of progressively responsible experience in the field of records and information management.

Language skills:

• English(Mandatory), Level - Fluent

Area of expertise: Knowledge management, archiving and documentation

Area of expertise details:

Area of Expertise: Experience in application of file classification schemes and/or implementation of file plans and indexing tools essential; experience in administration of relational databases essential; experience with O365 products and SharePoint Online Administration desirable.

Area of Expertise Preference

Knowledge/Information/records Management and Technology is desirable,

Focus Area: Information/Records Management, Project Management, Business analyses process, Data analysis and visualization.

• Fully proficient computer skills in Microsoft Office applications, Internet and Adobe Acrobat Professional, as well as in the use of advanced applications; knowledge of Operations File Classification Scheme and any other records classification systems; knowledge of digital transformation and automated information systems applicable to archives, libraries, records management and information networks will be considered an advantage;
• Ability to synthesize and analyses complex information about records accumulated in multiple offices, analyses business processes, procedures and activities related to management of records and to apply corrective measures;
• At least 2 years of professional work experience at the national and/or international level; experience with Project Management is an asset, as is experience working in the UN or other international development organization;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
• Sound security awareness;
• Have affinity with or interest in UNAMA’s volunteerism as a mechanism for durable development, and the UN System.

Competencies values:

Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Respect for Diversity, Working in Teams

Information Management Officer, P-3. UN Secretariat, OCHA, Kabul. Open until 29 October 2013

Information Management Officer, P3 Department/ Office: Office for the Coordination of Humanitarian Affairs Duty Station: KABUL Posting Period: 14 October 2013-29 October 2013 Job Opening number: 13-IMA-OCHA-31097-R-KABUL (X) United Nations Core Values: Integrity, Professionalism, Respect for Diversity Org. Setting and Reporting The post is located in the Office for the Coordination of Humanitarian Affairs (OCHA) in Kabul in Afghanistan. The incumbent will work under the supervision of the Senior Information Management Officer in the Advocacy and Financing Unit. Responsibilities Within delegated authority, the Information Management Officer will be responsible for the following duties: • Provides advisory services on recordkeeping practices include: needs and business process analysis; organization and maintenance of UN information assets; records preservation and disposition; and information management policies and procedures, with an emphasis on technological applications. - Manage information to support OCHA and the UN system, as well as partner organizations, prevent, mitigate, manage, and recover from humanitarian disasters and emergencies. • Researches, analyses and evaluates new applications of information technology to archives and records management and makes recommendations for their deployment. • Supports strategic and operational decision making by processing and analysing data and information and presenting it in the format most useful for analysis (e.g. reports, maps). • Designs and implements a dissemination plan for all information products produced by OCHA (e.g. situation reports, data, maps). Provides training to OCHA and HIC staff on OCHA's information systems and standards. • Establishes and maintains an information network at the national level to facilitate humanitarian information exchange and the promotion of data and information sharing protocols, in particular those developed and endorsed by the Inter-Agency Standing Committee. • Manages records accession and disposition functions by applying the life-cycle concept to information assets, including appraisal by liaising with records-originating offices regarding the transfer and/or disposal of their records; assures that retention schedules, registration and physical aspects of records transfers meet established standards; oversees space management and commercial storage contracts; supervises General Service staff in implementing related tasks; and performs records appraisal. • Understands, keeps current with and applies preservation techniques and strategies for records in all media. Ensures that the Section’s storage facilities meet environmental standards. • Evaluates adequacy of existing records management and reference tools. Implements new technologies in information management to ensure that tools developed for efficient access to information are accessible to staff throughout the Organization. • Maintains access and declassification standards by liaising with records-originating offices/offices of interest regarding access to security-classified materials and implements access and declassification determinations. • Participates in developing client outreach strategies and in their implementation. Conducts programmes of outreach and user education to improve client use of desktop information resources; uses judgement of relevant institutional needs to develop presentations appropriate to client audience; develops publicity materials to facilitate outreach. • Assists in programme administration, including provision of assistance to or supervision of contractual employees and General Service staff, formulation of consultant and institutional contracts and subsequent implementation, development of the programme budget, etc. • Performs other related duties, as required. Competencies • Professionalism: Knowledge of information management in humanitarian emergency, crisis management or disaster management contexts; ability to analyze and articulate the information management requirements of complex situations requiring a coordinated response between disparate actors; demonstrated problem-solving skills and ability to use sound judgment to ensure the effective and timely completion of complex tasks; ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters). Advanced knowledge of MS Access, MS Excel, MS SharePoint, ArcGIS, or similar applications. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Planning&Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Education An advanced university degree (Master’s degree or equivalent) in archival, information science, information systems, social science or related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Work Experience A minimum of five years of progressively responsible experience in modern archives management, record keeping, library, information management or related area is required. Field experience in information management in a crisis, disaster, humanitarian emergency or recovery context is required. Experience in the region is desirable. Experience within the United Nations common system is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of local languages Pashto, Dari or Farsi, is desirable. Assessment Method Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. This position is funded for a finite period of one year and may be subject to extension. United Nations Considerations The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED

Knowledge Management and Archive Advisor (Consultant). UNDP, Kabul. Open until 14 April 2013

KNOWLEDGE MANAGEMENT AND ARCHIVE ADVISOR, ELECT/UNDP Location : Kabul, AFGHANISTAN Application Deadline : 14-Apr-13 Type of Contract : Individual Contract Post Level : International Consultant Languages Required : English Duration of Initial Contract : Six months Background UNDP supports stabilization, state building, governance and development priorities in Afghanistan. UNDP support, in partnership with the Government, the United Nations system, the donor community and other development stakeholders, has contributed to institutional development efforts leading to positive impact on the lives of Afghan citizens. Over the years UNDP support has spanned such milestone efforts as the adoption of the Constitution; Presidential, Parliamentary and Provincial Council elections; institutional development through capacity-building to the legislative, the judicial and executive arms of the state, and key ministries, Government agencies and commissions at the national and subnational levels. UNDP has played a key role in the management of the Law and Order Trust Fund, which supports the Government in developing and maintaining the national police force and in efforts to stabilize the internal security environment. Major demobilization, disarmament and rehabilitation and area-based livelihoods and reconstruction programmes have taken place nationwide. UNDP Programmes in Afghanistan have benefited from the very active support of donors. UNDP Afghanistan is committed to the highest standards of transparency and accountability and works in close coordination with the United Nations Mission in Afghanistan and the UN system as a whole to maximize the impact of its development efforts on the ground. Years of conflict have damaged Afghanistan’s economic, political, physical, social and institutional structures. Reconstruction demands a secure environment in which there is credible leadership and enforced rule of law. Strong, legitimate and effective public administration structures, responsive to the needs of ordinary citizens - including the poor – are a precursor to any sustainable development. To this end, UNDP supports Afghan electoral institutions so that they can become more effective vehicles for development. The UNDP Enhancing Legal and Electoral Capacity for Tomorrow (ELECT) project- phase I (2006 – 2011) provided technical and operational assistance to Afghan electoral bodies throughout the 2009 Presidential and provincial council elections and 2010 parliamentary elections. The ELECT II project commenced at the end of 2011 and comprises of long-term assistance to the Independent Electoral Commission (IEC) of Afghanistan, focusing on institutional strengthening and capacity consolidation to encourage broader democratic participation. The overarching objective of ELECT-II is to support the national electoral institutions to plan and conduct credible future elections with minimal external support. Continuing long-term assistance through support to capacity building of national electoral authorities beyond 2010 is in accordance with Security Council Resolution 2041 (2012). This assistance is closely coordinated with UNAMA, UNDPKO and EAD. The three key outputs for ELECT II are: Output 1: Institutional, operational and technical capacity of the IEC is developed to ensure well organized, future Afghan-led electoral processes. Output 2: The quality of the voter registry is improved to support future electoral operations. Output 3: Capacity of the IEC is strengthened to encourage broader democratic Participation With regard to the Presidential and Provincial Elections on 5 April 2014 it is expected that the scope of work of the project will be amended in order to provide support to the upcoming elections in 2014 and the parliamentary elections planned for 2015. The Knowledge Management and Archive Advisor for the ELECT II project will help to capture and consolidate valuable organizational knowledge in order to facilitate the replication of good practices and learning during the electoral implementation period and beyond. The primary objective of the UNDP ELECT II Knowledge Management Advisor (KMAA) in Afghanistan is to assist the IEC with the planning, design, management and execution of an automated Knowledge Management (KM) platform required for large scale electoral operations. A strong knowledge platform will be able to create an invaluable information resources repository for the IEC. This repository will be able to guide the IEC’s future operations by ensuring proper storage/retrieval of all institutional information and files. Implementation of a Knowledge Management system will also help the election commission to take appropriate decisions based on the best available information and historic data which is essential for successful and sustainable conduct of elections. Besides the knowledge management system design and implementation planning aspects, the KMAA is expected to ensure proper procedures and systems are in place to ensure appropriate archiving of historic data related to the operations of the IEC. The Knowledge Management and Archive Advisor will be part of a team of advisors providing technical support to the IEC. S/he will work under the direct supervision of the ELECT II Senior Technical Advisor (Pillar 1) and in close coordination with the ICT Specialist, M&E Specialist, GIS Specialist and Technical Specialist (Electoral Information Management). ELECT II invites qualified international experts in this field to apply for this position. Duties and Responsibilities The Knowledge Management and Archive Advisor will advise the Independent Electoral Commission (IEC) in Archiving, knowledge management and electoral information dissemination platforms and performs the following responsibilities: Lead the development of a knowledge management strategy and associated implementation plan for the Independent Election Commission and ELECT II which constitutes the knowledge hub for all matters pertaining to electoral operations in Afghanistan. Contributes to the development of new knowledge products, services and tools in order to continuously improve the services delivered by the IEC, while learning from past experiences in order to improve these services; Supports multimedia approaches by which knowledge is produced, managed, communicated and shared; Develops and revises records management policy, procedures and standards for the Independent Election Commission of Afghanistan and ELECT II project Provides advisory services to the Independent Election Commission / ELECT II on various recordkeeping issues, including but not limited to: information sensitivity, classification and handling; organization of electoral / organizational information assets; records sentencing and disposition; electronic recordkeeping; and digital information asset storage, retrieval and migration. Develops detailed system and other functional specifications and standards from the recordkeeping perspective, evaluate adequacy of existing document and records management systems and tools. Implement new technologies in information management to ensure efficient access to information. Develop a comprehensive mapping of electoral data and information resources, with specific institutional roles and responsibilities, and systems and processes for collecting, managing, and sharing data and information. Create a mechanism for capturing and documenting key successful aspects of electoral operations and work with the M&E/ICT/capacity building units to package them into knowledge products such as success stories and information newsletters. Develop a fully operational knowledge management system in which relevant data, information and knowledge on electoral operations, challenges and issues pertaining to previous electoral operations are systematically acquired, continuously upgraded and disseminated to relevant stakeholders Ensure that the IEC has an up-to-date easy-to-access database of lessons learned and best practices from within the country and abroad in the areas of institutional development, electoral planning, electoral operations etc and ensure that evidence based knowledge and evaluations are gathered, extracted, managed and disseminated on an on-going basis. Oversee capacity building and support for internal knowledge acquisition, management and sharing; ensure relevant communities of practice are developed and strengthened. Support development of staff, consultants and key partners and collaborators to become “knowledge professionals” through the identification of learning opportunities to ensure a pipeline of professional expertise and advice on all aspects of knowledge management as required. Performs other duties as and when assigned by the supervisor. Key Deliverables: The Knowledge Management and Archive Advisor will produce the following deliverables during the period of this contract: By end of first month: Produce a detailed and comprehensive assessment of the existing archive / document sharing practices and identify problem areas. Identify issues associated with knowledge sharing / knowledge management within the IEC and produce a detailed plan to address knowledge silos. Coordinate with all relevant departments in order to identify priority areas, key documents and take appropriate measures to ensure accurate/timely capture of important information/documents. Produce timeframe and process outline for the development of a comprehensive knowledge management and archive/document management strategy By end of third month: Advice and train IEC technical staff on establishment of knowledge management technical platform. Ensure timely implementation of the technical platform. Identify knowledge management focal points in all departments and provide appropriate training. With the help of knowledge management focal points; identify and initiate capturing of all relevant historic information and files. Establish relevant policies for capturing of current and future document / knowledge. By end of contract: Develop a comprehensive training module for IEC general users on including but not limited to the daily use of knowledge management platform, document versioning, document control and releasing of final documents. With the help of knowledge management focal points; complete capturing of all relevant historic information and files. Ensure appropriate controls and mechanisms are established in order to avoid formation of knowledge / document silos. Provide a final report on achievements including recommendations for further strengthening the IEC’s capacity with regard to knowledge management. Competencies Corporate Competencies: In-depth substantive knowledge of Knowledge Management and, particularly in the areas of electoral operations, business process enhancements, records management or institutional development; Demonstrated capacity to strongly promote knowledge sharing and knowledge products and systems; Ability to provide advocacy, outreach and capacity development on knowledge management systems. Functional/Technical Competencies: Familiarity with current Knowledge Management technologies, including Web 2.0; Familiarity with Microsoft SharePoint platform Demonstrated capacity to strongly promote knowledge sharing and knowledge products and systems; Familiarity with the area of electoral operations, institutional development, or operational / business processes; Initiative and sound judgment; excellent writing and organizational skills; and demonstrated ability to work in a diverse team setting; Fluency in English written and spoken required, knowledge of Dari / Pashto is considered an asset; Advanced computers skills; Knowledge/experience of UN system, preferable. Behavioural Competencies: Strong verbal and written communication and advocacy skills; Ability to work in a complex environment requiring liaison and collaboration with multiple actors; Excellent team-building, diplomatic and inter-personal skills. Required Skills and Experience Education: Advanced degree in social and behavioral sciences, Information systems, or Knowledge management is essential; Experience: Five years’ experience in the design and development of knowledge management systems, organizational development, business process improvement, or organizational/systems change management Knowledge of the UN system is desirable and familiarity with UNDP procedures is, in particular, highly desirable; Proven team building and leadership skills; Advanced computer skills and strong knowledge of SharePoint server is required Previous experience in Afghanistan including knowledge of Afghanistan’s culture, tradition and Islamic context is an advantage. Language: Fluency in written and spoken English is essential; Knowledge of other UN official languages is an asset. Facilities Provided by UNDP: Office space, communication equipment (phone (prepaid)), VHF radio, transportation from/to workplace and relevant line ministries and office. Assets shall be returned to the CO upon completion. The IC shall be provided accommodation in MOSS cleared premises. The daily rent for a small room including three meals is $90.0. The daily rent for a large room without meals is $95.0. The large room rent does not include any meals. The meals can be purchased as $6.0 for breakfast and $12.0 for lunch or dinner. Facilities to be provided by the IC: Laptop Technical Proposal: The IC shall submit a short proposal describing his or her approach and methodology to achieve the deliverables under this assignment. The technical proposal shall be one page and not more than 800 words. Financial Proposal: The IC shall provide its proposed effective daily rate based on five day working week. The fee rate shall be inclusive of perdiem, fees, food incidental and any other expenses related to execution of the assignment. The IC shall also incorporate in his or her price the cost of medical evacuation insurance during the assignment period. This shall either be separately quoted or included in the effective daily rate. Evaluation Process: The contract will be awarded to the candidate who received the highest score out of a pre-determined set of weighted technical and financial criteria: Technical Criteria weight: 70% + Financial Criteria weight: 30%. Individual consultants will be evaluated based on Cumulative analysis. When using this weighted scoring method, the award of the contract should be made to the individual Consultant whose offer has been evaluated and determined as: Responsive/compliant/acceptable, and Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation. Technical Criteria weight: 70% Financial Criteria weight: 30% TECHNICAL EVALUATION CRITERIA: Advanced degree in social and behavioral sciences, Information systems, or Knowledge management is essential; Five years’ experience in the design and development of knowledge management systems, organizational development, business process improvement, or organizational/systems change management Knowledge of the UN system is desirable and familiarity with UNDP procedures is, in particular, highly desirable; Proven team building and leadership skills; Advanced computer skills and strong knowledge of SharePoint server is required Previous experience in Afghanistan including knowledge of Afghanistan’s culture, tradition and Islamic context is an advantage. Fluency in written and spoken English is essential; Knowledge of other UN official languages is an asset. Only candidates obtaining a minimum of 70 points in the Technical Evaluation would be considered for the Financial Evaluation. Documents to be included in the application (only 1 file can be uploaded): All interested applicants should submit the following requirements. The following 4 documents should be merged in a standalone file including all them, since the online application submission does only permit to upload one file per application. Incomplete submission can be a ground for disqualification. Brief expression of interest: a brief narrative on why you think you are qualified to undertake the consultancy. A current and complete C.V. in English with indication of 3 references as well as the permanent e-mail and phone contact. Duly completed UNDP Personal History Form (P11) that can be downloaded from http://europeandcis.undp.org/files/hrforms/P11_modified_for_SCs_and_ICs.doc Financial proposal: Daily rate / Lump sum Incomplete applications or applications received after the closing date will not be given consideration. Please note that only applicants who are shorted-listed will be contacted. UNDP will cross check previous work experience and expertise. FC:30000 UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Programme Officer (Information Management), P-4. OCHA, Kabul. Open until 29 April 2011

Job Title:
Programme Officer [Information Management], P4
Department/ Office:
OFFICE FOR THE COORDINATION OF HUMANITARIAN AFFAIRS
Duty Station: KABUL

Posting Period:
30 March 2011-29 April 2011
Job Opening number:
11-IMA-ocha-19228-R-KABUL

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United Nations Core Values: Integrity, Professionalism, Respect for Diversity


Org. Setting and Reporting

This position is located in the Office for the Coordination of Humanitarian Affairs (OCHA), Kabul, Afghanistan. The Programme Officer reports to the Head of Office, OCHA Afghanistan.

Responsibilities

Within delegated authority, the Programme Officer (Information Management) will be responsible for the following duties:
Develops, implements and evaluates assigned humanitarian information management programmes/projects, etc.; monitors and analyzes programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and initiates corrective actions; liaises with relevant parties; ensures follow-up actions.
Performs advisory and technical assignments in information management, including in the use Geographic Information Systems (GIS) in disaster preparedness, disaster response, complex emergencies and early recovery. These services will be provided to the Resident / Humanitarian Coordinator by assisting in developing of plans and strategies to manage information in support of the Afghanistan Humanitarian Country Team and Clusters/Sectors in the area of disaster preparedness, disaster response and complex emergencies.
Researches, analyzes and presents information gathered from diverse sources to support the work of the Humanitarian Coordinator and the OCHA Office.
Coordinates policy development, including the review and analysis of humanitarian issues and trends, preparation of evaluations or other research activities and studies within the region.
Generates survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identify problems/issues and prepares conclusions.
Organizes and prepares written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc.
Initiates and coordinates outreach activities in the area of humanitarian information management; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities.
Leads and/or participates in large, complex field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc, in the area of humanitarian information management.
Carries out managerial responsibilities of the Information Management Unit relating to compliance with administrative requirements, programme planning and implementation, policy and procedure recommendations, budgeting, human resources and facilities management.
Performs other duties as required.

Competencies

PROFESSIONALISM: Advanced knowledge and understanding of theories, concepts and approaches relevant to the management of information in disaster preparedness, disaster response, complex emergencies and early recovery - Knowledge of the application of Geographic Information Systems (GIS) in complex emergencies, natural disasters and early recovery. Ability to identify issues, analyze humanitarian trends, and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources and analytical methods. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery). Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Education

Advanced university degree (Master’s degree or equivalent) in Business Administration, Disaster Management, Geography, Geographic Information Systems, Information Management, Social Sciences, Statistics or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in disaster management, humanitarian programme management, early recovery, transition, or other related area, including at least two years of experience at the international level. Experience in managing information in a disaster response and/or complex emergencies in countries affected by disasters or conflict is required.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of a second official United Nations language is an advantage

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Assessment Method

Short-listed candidates will be required to take a technical test before being considered for a competency based interview.

Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers In accordance with established rules and procedures.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.