Traineeships in the Information Management Division. ECB, Frankfurt. Open until 7 June 2017

Traineeships in the Information Management Services Division

Reference: 2017-140-TRA

Closing Date for Applications: Wed, 7 Jun 2017

Functional area: Secretariat

Function:The Directorate General Secretariat of the European Central Bank (ECB) is seeking applications from recent graduates in librarianship, archives and/or records management to participate in a traineeship in its Information Management Services Division (IMS) for an initial period of up to six months.
IMS is responsible for the following tasks:

• developing, maintaining and guiding the implementation of information management policies and procedures, and providing records management services, including in the area of data protection;
• managing the ECB’s physical and electronic archives and arranging for the disclosure of archived information when required, as well as the disposal of information in accordance with the ECB’s information retention policy;
• managing the ECB library and providing staff with print and electronic publications and information services;
• supporting the further development of enterprise content management and coordinating the selection of systems and tools for: (i) the archives and library, (ii) collaboration, and (iii) document and records management;
• providing related practical training, maintenance and support for the ECB, the Eurosystem, the European System of Central Banks, the European Systemic Risk Board and the Single Supervisory Mechanism.

The Division is divided into four teams: Archives, Library, Information Management Policy and Records Management, and Information Management Solutions.
As a Trainee, you will contribute to a selection of the following tasks carried out by the Library, Archives, and Information Management Policy and Records Management teams, according to your expertise:

• assisting in developing and updating the ECB’s information management policies, procedures and guidelines;
• streamlining and raising awareness of staff guidance material in order to encourage adherence to the ECB’s information management policies and procedures;
• compiling an inventory of the ECB’s information-holding systems and helping to assess their compliance with the ECB’s information management policies and procedures;
• quantitative and qualitative monitoring and reporting on information management practices;
• arranging and describing archival or library holdings (including audio-visual material) according to recognised standards;
• acquiring and appraising archives’ material to meet business needs;
• assisting in carrying out sensitivity reviews of archival records;
• specifying and/or testing functional requirements for records management and electronic archives management;
• providing reference services at the Library Welcome Desk using print and electronic resources;
• supporting the development of tailor-made information services to meet business and research needs through the scanning of literature and the use of news monitoring services, online databases, etc.;
• contributing to the Division’s information management projects, for example: digital archiving and preservation, digitisation of media assets, implementation of retention, mobile reading.

Qualifications and experience:You will bring to the role:

• a bachelor’s level qualification in librarianship, information, archives and/or records management or, if your first degree is not in this field, a postgraduate diploma, master’s or higher degree ̶ or enrolment in such postgraduate studies ̶ in any of these subjects;
• an advanced command of English;
• a moderate command of at least one other official language of the EU;
• a working knowledge of MS Office, such as Word, Excel and PowerPoint;
• ideally, knowledge of document management systems, such as OpenText Livelink;
• ideally, knowledge of library management systems, such as Ex Libris Alma.

Competencies:You will also bring with you your ability to: communicate effectively, understand customer needs and provide user-friendly services, work as part of a team, take initiative and innovate, analyse information and organise your own work.

Further Information:Traineeship of six months, with the possibility of an extension to up to 12 months in total in the same business area or elsewhere within the Directorate General Secretariat.
The offices are modern and well equipped, but you will have to share office space.
Some tasks are physically demanding and you may have to work in conditions typical for book and record storage areas, particularly when processing and retrieving material from basements or locations at some distance from the offices.

How to apply:Applications are to be made in English and submitted using our online application form. An "Applicants' Guide" can be downloaded from our recruitment pages.

The recruitment process may include a pre-screening exercise and a telephone interview.

Before applying, applicants should check that they meet the conditions set out in Article 4 of the rules governing the traineeship programme:
https://www.ecb.europa.eu/careers/what-we-offer/traineeship/html/index.en.html

Further information on the ECB's traineeships can be found via the above link.

Applicants are accepted from nationals of the Member States of the European Union.

The requirements laid down in the vacancy notice must be met by the closing date for applications.

This vacancy notice may be used to fill the same position again, or similar positions, within 12 months of the selection decision.

Head of Unit - Collaboration and Document Management. EIB, Luxembourg. Open until 18 December 2014

Job Title   Entity			Head of Unit - Collaboration and Document    Management  European Investment Bank		Job ID		101697
	Location
			LU - Luxembourg	Full/Part Time			Full-Time
	Regular/Temporary		Regular
	The EIB, the European Union’s bank is seeking to recruit for its Corporate Service Directorate (CS) - Information Technology Department (IT) – Enterprise Applications Division (EA) at its headquarters in Luxembourg a: Head of Unit – Collaboration and Document Management Purpose The primary role of the “Collaboration and Document Management” Unit is to provide and maintain IT solutions for document management and collaboration. The main technical platforms used are OpenText Content Server and Microsoft SharePoint. S/he will be a key player in driving EIB’s document management and collaboration strategy, working in close cooperation with business, with the potential of bringing major benefits for the whole organization. S/he must have strong, practical experience on managing large-scale projects. S/he must be an effective communicator, at all organizational levels, and understand the value that can be delivered to business. Knowledge of the possibilities, strengths and weaknesses of state-of-art document management and collaboration tools would be an advantage. Operating Network S/he will report to the IT Head of Division for Enterprise Applications. S/he will work closely with other IT application systems teams, with members of the Architecture, Integration and Support teams in the IT Technology and Infrastructure Division (IT/TI) and with key business stakeholders in other Departments and Directorates, notably in Information Management and Procurement. Accountabilities Ensure alignment between the overall IT strategy and the strategic plan and work programme of Bank’s document management and collaboration systems Analyse, promote and manage new and innovative projects to improve Bank-wide collaboration and document management, with focus on delivering practical solutions including reduction of paper and streamlining of workflows Provide expertise and recommendations on tools, technologies and solutions for document management and collaboration Manage the Unit staff and supervise overall operation of the Unit, including scheduling assignments and review of project work. Ensure the overall quality of the Unit’s work. Ensure the corrective and evolutionary maintenance and support of the Bank’s OpenText Content Server and Microsoft SharePoint implementations, including future software upgrades Ensure appropriate documentation of systems in production and of all projects managed, in line with IT standards Manage contracts and invoices and overall relationships with external suppliers Qualifications Full University degree, preferably in Computer Science, Business Administration or related disciplines At least 5 years of professional experience in the IT function, preferably in the design, development, implementation and maintenance of IT applications Good knowledge of project management principles, methods and practices. Practical project management experience on large-scale implementation projects. Experience of managing IT people and teams Experience of maintenance and production support of IT systems Good knowledge of service contracts, including procurement issues Understanding of document management and collaboration domains, and how they contribute to an effective organization Good knowledge of the general technical environment, including Oracle and Sql SQL Server databases, Unix / Linux and Windows Experience of OpenText Content Server and/or Microsoft SharePoint, or other leading solutions for document management and collaboration would be an advantage Excellent knowledge of English and French (*) Competencies Excellent interpersonal and oral and written communication skills at all levels in a multicultural environment Ability to manage and, coach and motivate a team Strong capacity to think in technical and business terms with focus on both technical issues and business processes, and to work closely with key users Sense of responsibility and initiative Strong service skills with aptitude to work rapidly and under pressure Strong capacity to plan and to anticipate potential issues Strong capacity to analyse and synthetize complex problems Pragmatic approach to problem resolution Ease with external and internal contacts (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in one of the two languages. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of the relevant language and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 18th December 2014 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disabilit

Head of Unit - Collaboration and Document Management. EIB, Luxembourg. Open until 18 August 2014

Head of Unit - Collaboration and Document Management Job ID: 101403 Entity: European Investment Bank Location: Luxembourg Full/Part Time: Full-Time Regular/Temporary: Regular The EIB, the European Union's bank is seeking to recruit for its Corporate Service Directorate (CS) - Information Technology Department (IT) - Enterprise Applications Division (EA) at its headquarters in Luxembourg a: Head of Unit - Collaboration and Document Management Appointments will be made on the basis of a 4 years fixed term contract Purpose The primary role of the "Collaboration and Document Management" Unit is to provide and maintain IT solutions for document management and collaboration. The main technical platforms used are OpenText Content Server and Microsoft SharePoint. S/he will be a key player in driving EIB's document management and collaboration strategy, working in close cooperation with business. S/he must be an effective communicator, at all organizational levels, and understand the value that can be delivered to business. S/he must have a thorough knowledge of the possibilities, strengths and weaknesses of state-of-art document management and collaboration tools; experience in OpenText Content Server and Microsoft SharePoint will be an advantage. Operating Network S/he will report to the IT Head of Division for Enterprise Applications. S/he will work closely with other IT application systems teams, with members of the Architecture, Integration and Support teams in the IT Department and with key business stakeholders in other Departments and Directorates, notably in Information Management and Procurement. Accountabilities Ensure alignment between the overall IT strategy and the strategic plan and work programme of Bank's document management and collaboration systems Analyse, promote and manage new and innovative projects to improve Bank-wide collaboration and document management, including reduction of paper and streamlining of workflows Provide expertise and recommendations on tools, technologies and solutions for document management and collaboration. Manage the staff and supervise overall operation of the Unit, including scheduling assignments and review of project work. Ensure the overall quality of the Unit's work Ensure the corrective and evolutionary maintenance and support of the Bank's OpenText Content Server and Microsoft SharePoint implementations, including future software upgrades. Ensure appropriate documentation of systems in production and of all projects managed, in line with IT standards. Manage contracts and invoices and overall relationships with external suppliers Qualifications Full University degree, preferably in Computer Science or related disciplines At least 5 years of professional experience in the IT function, preferably in the design, development, implementation and maintenance of document management and collaboration systems Very good understanding of document management and collaboration domains, and how they contribute to an effective organization Good knowledge of project management principles, methods and practices Good knowledge of the general technical environment, including Oracle and Sql SQL Server databases, Unix / Linux and Windows Good knowledge of service contracts, including procurement issues Experience and technical understanding of OpenText Content Server and/or Microsoft SharePoint, or other leading solutions for document management and collaboration Excellent knowledge of English or French (*), and good knowledge of the other Competencies Excellent interpersonal and oral and written communication skills at all levels in a multicultural environment. Ability to manage and, coach and motivate a team Strong capacity to think in technical and business terms with focus on both technical issues and business processes, and to work closely with key users Sense of responsibility and initiative Strong service skills with aptitude to work rapidly and under pressure Strong capacity to plan and to anticipate potential issues Strong capacity to analyse and synthetize complex problems Pragmatic approach to problem resolution Ease with external and internal contacts (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not be yet proficient in one of the two languages. If they are selected, they are hired on the condition to build up rapidly knowledge of the relevant language, while they accept that their future career in the EIB may be subject to reaching sufficient proficiency in both working languages. Deadline for applications: 18th August 2014 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.

Head of Unit - Collaboration and Document Management. EIB, Luxembourg. Open until 7 January 2014

Head of Unit - Collaboration and Document Management Job ID: 100923 Entity: European Investment Bank Location: Luxembourg Full/Part Time: Full-Time Regular/Temporary: Regular The EIB, the European Union's bank is seeking to recruit for the Information and Corporate CentreDirectorate (ICC), Information Technology Department (IT), Administration and Risk Applications Division (ARA)Division at its headquarters in Luxembourg a: Head of Unit - Collaboration and Document Management Appointments will be made on the basis of a 4 years fixed term contract Purpose The primary role of the "Collaboration and Document Management" Unit is to provide and maintain IT solutions for document management and collaboration. The main technical platforms used are OpenText Content Server and Microsoft SharePoint. S/he will be a key player in driving EIB's document management and collaboration strategy, working in close cooperation with business. S/he must be an effective communicator, at all organizational levels, and understand the value that can be delivered to business. S/he must have a thorough knowledge of the possibilities, strengths and weaknesses of state-of-art document management and collaboration tools; experience in OpenText Content Server and Microsoft SharePoint will be an advantage. Operating Network S/he will report to the IT Head of Division for Administrative and Risk Management Systems. S/he will work closely with other IT application systems teams, with members of the Architecture, Integration and Support teams in the IT Department and with key business stakeholders in other Departments and Directorates, notably in Information Management and Procurement. Accountabilities • Ensure alignment between the overall IT strategy and the strategic plan and work programme of Bank's document management and collaboration systems • Analyse, promote and manage new and innovative projects to improve Bank-wide collaboration and document management, including reduction of paper and streamlining of workflows • Provide expertise and recommendations on tools, technologies and solutions for document management and collaboration. • Manage the staff and supervise overall operation of the Unit, including scheduling assignments and review of project work. Ensure the overall quality of the Unit's work • Ensure the corrective and evolutionary maintenance and support of the Bank's OpenText Content Server and Microsoft SharePoint implementations, including future software upgrades. • Ensure appropriate documentation of systems in production and of all projects managed, in line with IT standards. • Manage contracts and invoices and overall relationships with external suppliers Qualifications • Full University degree, preferably in Computer Science or related disciplines • At least 5 years of professional experience in the IT function, preferably in the design, development, implementation and maintenance of document management and collaboration systems • Very good understanding of document management and collaboration domains, and how they contribute to an effective organization • Good knowledge of project management principles, methods and practices • Good knowledge of the general technical environment, including Oracle and Sql SQL Server databases, Unix / Linux and Windows • Good knowledge of service contracts, including procurement issues • Experience and technical understanding of OpenText Content Server and/or Microsoft SharePoint, or other leading solutions for document management and collaboration • Excellent knowledge of English or French (*), and good knowledge of the other Competencies • Excellent interpersonal and oral and written communication skills at all levels in a multicultural environment. • Ability to manage and, coach and motivate a team • Strong capacity to think in technical and business terms with focus on both technical issues and business processes, and to work closely with key users • Sense of responsibility and initiative • Strong service skills with aptitude to work rapidly and under pressure • Strong capacity to plan and to anticipate potential issues • Strong capacity to analyse and synthetize complex problems • Pragmatic approach to problem resolution • Ease with external and internal contacts (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not be yet proficient in one of the two languages. If they are selected, they are hired on the condition to build up rapidly knowledge of the relevant language, while they accept that their future career in the EIB may be subject to reaching sufficient proficiency in both working languages. Deadline for applications: 7th January 2014 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.