Deputy Head of Division, Information Management Services. ECB, Frankfurt. Open until 17 June 2015

Functional area: Secretariat

Reference: 2015-138-EXT

Function:The Information Management Services Division of the European Central Bank’s Directorate General Secretariat is seeking applications for the position of Deputy Head of Division. The Division is responsible for:

• developing, maintaining and guiding the implementation of information management policies and procedures and providing records management services, including in the area of data protection;

• managing the ECB’s physical and electronic archives, and ensuring the disclosure of archived information when required, as well as the disposal of information, in accordance with the ECB’s information retention policy;
• managing the ECB’s library and providing staff with access to print and electronic publications and information services;
• supporting the further development of enterprise content management and coordinating the selection of systems and tools for use in archives and library functions and for collaboration, as well as document and records management;

• providing related functional training, maintenance services and support to the ECB, the Eurosystem, the European System of Central Banks, the European Systemic Risk Board and the Single Supervisory Mechanism.

The Division currently comprises four teams, each headed by a team lead at Expert level. The teams are: Archives, Information Policy and Records Management, Library and Information Management Solutions.

The Deputy Head of Division is responsible for supporting the Head of Division in managing the Division (comprising approximately 45 staff members coordinated by four team leads) and for participating in divisional goal setting and in implementing the divisional strategy, with regular monitoring of results. The Deputy will share responsibility for the oversight of the teams with the Head of Division. The successful applicant will also be responsible for supporting the Head of Division in:

• managing human and financial resources, including budget preparation;
• providing leadership to staff, including through appraisals, coaching and professional development and by maintaining quality standards;
• providing high-quality advice and making strategic recommendations;
• maintaining a high level of information management services to internal customers and expertise in information management.

Qualifications and experience:Applicants must have the following knowledge and competencies:

• advanced university degree in an information management subject of relevance to the tasks performed by the Division or in a relevant field, or a Bachelor’s degree in an information management subject of relevance to the tasks performed by the Division or in a relevant field combined with at least five years of relevant experience;
• at least five years of recent relevant experience, ideally in the field of knowledge and/or information management (e.g. in archives, library or records management);
• at least three years of recent and relevant experience in managing or supervising groups of professional staff;
• knowledge and understanding of issues, trends and developments in the field of information management;
• a proven track record in successful strategy development;
• proven experience of working in project implementation, as part of a formal project and/or to ensure significant multidisciplinary, cross-organisation coordination and related change management;
• in depth understanding of the functioning and processes of a central bank, the ESCB and/or banking supervision would be an advantage;
• an advanced command of English;
• an intermediate command of at least one other official language of the EU;
• a good working knowledge of MS Office, in particular Word, PowerPoint and Excel;
• experience of electronic document management systems, such as OpenText Livelink, would be an advantage.

Competencies:The successful candidate will have the following behavioural competencies:

• ability to engage and motivate staff, identify development opportunities for staff and support them in developing their potential through coaching, setting challenging objectives and identifying appropriate training opportunities;
• ability to identify opportunities for policy, process or service improvement, taking action where appropriate, and to initiate new and better ways of doing things;
• ability to translate strategies into concrete objectives and to develop efficient and well-organised plans, monitoring them regularly and making appropriate adjustments in order to achieve agreed objectives;
• ability to make timely decisions and initiate action on the basis of these decisions;
• accepting personal responsibility and accountability for the achievement of objectives and results within specified deadlines;
• excellent communication and negotiation skills to overcome resistance and ensure acceptance of policies;
• ability to establish and maintain formal and informal contacts within the ECB, as well as with external counterparts;
• ability to work cooperatively with others in order to achieve common goals by adopting an open attitude, sharing ideas and encouraging cooperation within and across teams;
• strives to help the ECB achieve its goals, identifying herself/himself with the Division and the ECB as a whole.

Further Information:Five-year fixed-term contract, with possible conversion to a contract of indefinite duration subject to individual performance and organisational needs.
To further enhance the diversity of its workforce, the ECB particularly encourages applications from female candidates.

How to apply:Applications are to be made in English and submitted using our online application form. An "Applicants' Guide" can be downloaded from our recruitment pages.
The recruitment process may include a pre-screening exercise, a written exercise, a presentation and interviews.

Applications are accepted from nationals of Member States of the European Union.
The requirements laid down in the vacancy notice must be met by the closing date for applications.
This vacancy notice may be used to fill the same position again, or similar positions, within 12 months of the selection decision.

Further information:The selection committee may place suitable candidates on a reserve list, from which candidates may be appointed to similar positions in the same or another business area. It may also be decided to fill the position(s) advertised in this vacancy notice with a suitable candidate/suitable candidates from the reserve list resulting from a recruitment procedure for a similar position. Candidates will be informed accordingly if this happens.
In addition, an external provider will assess the management skills of all shortlisted candidates. The process will include self-assessment questionnaires to be completed online and an interview. The link to the self-assessment questionnaires will be sent to the applicant by e-mail once his/her interview date has been confirmed, and the questionnaires must be completed by a specific deadline. Applicants should therefore be able to access the internet during this period.

Closing Date for Applications: Wed, 17 Jun 2015

This position has been allocated to salary band: I