Information Management Assistant, G-6. ARMS, DM, New York. Open until 8 June 2013

Job Title: Information Management Assistant, G6 Department/ Office: Office of Central Support Services Duty Station: NEW YORK Posting Period: 9 May 2013-8 June 2013 Job Opening number: 13-IMA-DM OCSS-28076-R-NEW YORK (R) United Nations Core Values: Integrity, Professionalism, Respect for Diversity Org. Setting and Reporting This position is located in the Archives and Records Management Section, Commercial Activities Service, Department of Management. The Information Management Assistant reports to the Chief of the Archives and Records Management Section. Responsibilities Within delegated authority, the Information Management Assistant will be responsible for the following duties: Archives and Records Management • Provides ARMS contact for Secretariat Records Management focal points: organizes meetings, and training workshops, disseminates information on records management and other substantive services within the Section to internal and external clients. Evaluates requests for expertise or assistance and sends them to the most appropriate professional staff member within ARMS. Delivers regular Records Management Orientation to new UN staff members • Undertakes the registration and provision of information via telephone, email, or in person to public researchers. Provides outreach support to internal and external clients through awareness raising of the Section's Internet and Intranet and dissemination of information from those sites. Compiles statistics and analyses user numbers and trends for ARMS Internet and Intranet. • Oversees space allocations, responds to emergency disasters and monitors environmental quality controls; arranges for the resolution of problems. • Oversees contractually stored records by facilitating the establishment of contracts and monitoring compliance; coordinates transfers to commercial storage; registers actions in the Section database; and provides reference service. • Oversees archives and records management operations by identifying and planning projects in consultation with Units’ chiefs and in liaison with vendors. • Maintains statistics on service and workload measures. Tracks the Section’s workload statistics which are required for annual reports on budget performance reporting. • Coordinates access and declassification reviews by preparing declassification review requests and updating the Section’s database. • Takes responsibility for all budgetary actions (Regular, support account and extra-budget) coordination, preparation, and reporting, within ARMS and in coordination with the Commercial Activities Service. Seeks inputs for budget submissions. Monitors budget allotments, verifies availability of funds, and ensures necessary approvals and entries in computerized budget systems. Reviews and monitors payment of accounts. • Takes responsibility for the revision and editing of correspondence to ensure completeness and compliance with the UN correspondence rules. Responsible for incoming and outgoing correspondence within and outside the Section, classifies files and retrieves correspondence in the Section's records management system. General • Guides and supervises more junior General Service Staff and periodically, other temporary staff. • Provides administrative support for the Section and Units chiefs and undertakes other duties as assigned. • Orders and ensures shipment of stationery and necessary equipment to various sites. Competencies • Professionalism: Knowledge of electronic record keeping and relevant information systems and networks. Ability to undertake independent research, maintain records in a systematic fashion and to retrieve necessary materials with maximum speed and accuracy. Ability to work with figures. Ability to draft correspondence. Ability to identify and assess issues and develop accurate retrieval tools for relevant records. Ability to demonstrate flexibility, creativity and apply some judgments in assigned tasks. Ability to multi-task, identify priority activities and assignments, make adjustments as needed, uses time efficiently, foresees risks and allows for contingencies when planning. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Education High school diploma or equivalent. Work Experience A minimum of seven years of progressively responsible experience in the field of archives, electronic record management or administration is required. Other skills/experience: Proficiency in Microsoft applications is required. Experience in using IMIS and IMDIS is desirable. Qualifying years of experience are calculated following the receipt of the high school or secondary school diploma. Languages Fluency in one of the working languages of the UN Secretariat, English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage Assessment Method Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice Recruitment for this position is done on a local basis, whether or not the candidate is a resident of the duty station. Passing the Administrative Assessment Support Test (ASAT) at Headquarters or an equivalent recognised locally-administered test at a United Nations Office is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat. Staff Members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. United Nations Considerations The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Courts IT Consultant. Commonwealth, Kigali. Open until 31 May 2013

Courts IT Consultant Reference: PG/RWA/0622 Location: Rwanda Duration: 10 person days Closing Date: 31 May 2013 Project Background Reform of Justice Sector in Rwanda began in 2004. The focus was on clearing the backlog of cases that had accumulated, some dating back more than 20 years. In collaboration with key international partners good progress has been made in this respect and the back log is expected to be cleared by end of 2013. The judiciary, with the Supreme Court as its lead institution, has driven the reform of the justice sector. With demands on the justice system increasing all the time, there is a need to put in place an effective and efficient system that can manage the expected volume of cases coming through the system. The Strategic Plan of the Supreme Court (2009 - 13) seeks to address this and by doing so contribute to the wider goals of the Government of Rwanda Vision 2020 and the Economic Development and Poverty Reduction Strategy (EDPRS). The implementation of this plan has lead to an overhaul of the human resources within the judiciary. This has involved and will continue to involve the recruitment of young, newly qualified court officers. Though motivated and talented, these new recruits require training and mentoring from experienced practitioners particularly in court management and administration and the use of electronic tools to support these processes. Currently, several electronic systems are in place through the support provided by other partners (UNDP, Netherlands, USAID), these include: the Electronic Filing System (EFS); the Electronic Records management System (ERMS); the Legal Information Portal (LIP). Though useful and functional, these systems are not integrated and are not currently used to their fullest potential. Project Purpose The project aims to enhance the operational effectiveness of the Supreme Court of Rwanda with regard to electronic case management in order to ensure that justice is administered fairly, effectively and efficiently and that it is fully accessible to the people of Rwanda. The project will lay the foundations for the establishment of a responsive and accessible justice system in Rwanda which will increase confidence in the justice system among the population and also among domestic and foreign investors. This will provide the basis for Rwanda’s continued social and political development and economic growth. Scope of work Following an initial general assessment by a court administration expert, we now require an IT specialist, with particular experience in court administration systems, to conduct a technical review of the IT applications currently in place in the Supreme Court of Rwanda and the human capacity available to support these systems. It is expected that the Consultant will undertake: ■Reviewing and analying IT applications currently in place in the Supreme Court of Rwanda and the human capacity available to support these systems. ■Preparing a report regarding the feasibility of upgrading the existing IT tools (including the Electronic Filing System, the Electronic Records Management System and the Legal Information Portal) to perform as an effective and efficient electronic case management system. ■Collaborating with appropriate court staff, liaise with local software engineers as necessary to develop understanding of current and future development requirements. ■Defining the capacity building that is required throughout the judiciary (principally registrars and IT officers) in order to ensure that staff are fully equipped to utilise the IT tools available and liaise appropriately with local software engineers. Subsequent interventions (where necessary) will be agreed according to the report. Outputs (Deliverables) It is expected that this intervention will result in the production of a comprehensive assessment report that gives detailed analysis of the IT applications currently in use and provides a platform on which senior management of the judiciary can make informed decisions regarding the development of an electronic case management system. Implementation Arrangements The expert will work closely with Commonwealth Secretariat Advisers in delivering this technical assistance. The Consultant will be based at the Supreme Court of Rwanda in Kigali for up to three weeks and will report to the Secretary General of the Supreme Court. The consultant will work closely with staff already involved in the reform process. Qualifications and Experience ■Degree in relevant subject ■Minimum 10 years’ experience in corporate IT project management and implementation ■Experience of managing IT projects in courts and of case management systems in particular ■Experience in programming ■Experience of working with software developers ■Fluent in English ■Strong communication and report writing skills ■International experience would be an added advantage ■Knowledge of French language would be desirable

Records Management Consultant. OSCE, Vienna. Open until 23 May 2013

Job Title Records Management Consultant Organization Name OSCE Secretariat Location Vienna,AT Grade Closing Date of application 23-05-2013 No. of Posts 1 Background Please note that this is a consultancy assignment for approximately 22 days duration starting in June and ending in December 2013. The Central Records and Documents Management (CRDM) unit is part of the Office of the Secretary General. CRDM is responsible for developing, implementing and overseeing the records management framework and programme within the OSCE. It ensures the capture, distribution, storage and management of records in accordance with accepted standards and best practices. Tasks and Responsibilities CRDM is looking for a Records Management professional to assist with the development of a file plan (records classification scheme) and retention schedule for the OSCE Secretariat. These tools should indicate vital records and confidential records series. The consultant’s role will be to define the methodology, provide guidance, review findings and provide feedback on the file plan and retention schedule developed by CRDM at the end of the project. In close collaboration with the Chief, Records Management, the consultant will perform the following duties: Defining the methodology for developing the file plan and retention schedule; Developing a project plan to be undertaken by CRDM; Developing the general structure and content for workshops, which CRDM will conduct with business units; Piloting a maximum of two workshops and reviewing findings to ensure that correct strategy is in place; At the conclusion of workshops, reviewing CRDM’s proposed file plan and retention schedule and providing feedback and guidance; Submitting a final report detailing the tasks performed and recommendations for implementing the file plan and retention schedule. Necessary Qualifications University degree in archival science, records management or a related field; A minimum of ten years of relevant professional experience; Experience in developing file plans and retention schedules; Advance knowledge in records management standards and best practices; Strong analytical and problem-solving skills; Ability to meet deadlines and work under time pressure; Professional fluency in English; Computer literacy; Ability to work with people of different nationalities, religions and cultural backgrounds; Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities. Remuneration Package Remuneration will depend on the selected consultant’s qualifications and experience and be in accordance with OSCE established rates. How To Apply If you wish to apply for this position, please use the OSCE's online application link found under http://www.osce.org/employment. If you are not a national of a participating State, you must apply by submitting an offline application form which can be found under http://www.osce.org/employment/21. The OSCE is committed to achieving a better balance of women and men within the Organization. Female candidates are particularly encouraged to apply. Please be aware that the OSCE does not request payment at any stage of the application and review process.

Library & Archives Information Manager (Client Services – Contracts and Subscriptions). OECD, Paris. Open until 13 May 2013

Job Description Library & Archives Information Manager (Client Services – Contracts and Subscriptions)( Job Number: 08665) Description The OECD’s mission – Better Policies for Better Lives – promotes policies that will improve the economic and social well-being of people around the world. It provides a unique forum in which governments work together to share experiences on what drives economic, social and environmental change, seeking solutions to common problems. The Operations Service (OPS) of the Executive Directorate (EXD) is responsible for managing and running the OECD’s buildings infrastructure, providing a range of operational services for the functioning of the Organisation and supporting substantive work through the provision of knowledge and information services. OPS is looking for an Information Manager to assist with the management of external information sources and the administration of contracts and subscriptions. S/he will work under the supervision of the person responsible for Contracts and Subscriptions in the Client Services Team of the Library & Archives Unit within the Information Management Services Division (IMSD) of the Operations Service. Main Responsibilities: Information Management: • Participate in the proactive efforts of the Library and Archives Unit to provide knowledge and information management services to substantive Directorates, with a view to raising the standard of research in the OECD. • Work with clients across the Organisation to implement good information management and research practices. Management of external information sources: • Identify and participate in the organisation of acquisitions of electronic information sources to provide relevant information in support of substantive work in a cost-effective way. Search the Internet to find quality information relevant to the OECD’s work. • Process requests for electronic and paper subscriptions and manage renewals. • Maintain regular contact with publishers to keep abreast of their policies and practices, and check that electronic accesses for OECD staff are operational. Follow-up with providers on missing issues or technical problems. • For electronic subscriptions, maintain an alert system for articles relevant to clients’ specialities. For paper subscriptions, create and maintain circulation lists; continue efforts to replace paper by electronic access. Contracts and Invoicing: • Participate in drafting consultations, call for tenders and the subsequent review of proposals. • Participate in negotiations with vendors to ensure that favourable conditions are obtained for contracts in full respect of the financial rules. Ensure that contract conditions are adhered to. Liaise as appropriate to ensure timely delivery and review of material. • Verify invoices against orders, process payments and follow-up as necessary. Keep track of expenditures and respect allocated budget. Other tasks: • Produce monthly statistics on the activities related to periodicals. • Create and manage users in Livelink, ensure access to online databases and periodicals. • File all correspondence, contracts and background information in the records management system Livelink. • Carry-out any other tasks that may be required for the Unit. Candidate’s profile: Academic background: • A good level of post-secondary education, preferably rewarded by a degree or a qualification in library, records or information management. Professional background: • At least three years’ practical experience in one of the fields related to records, information or library management. • At least three years practical experience in managing periodicals would be an advantage. • Knowledge of the Organisation’s financial rules and administrative procedures relative to the processing of contracts and expenditures would be an advantage. Tools: • Good knowledge of the Microsoft Office suite (Word, Excel, Outlook). • Knowledge of Livelink records management software, or similar software, would be an advantage. • Proven experience with IT solutions in an information environment. Languages: • Excellent knowledge of one of the official languages of the Organisation (English and French) and a good oral and written knowledge of the other. Core Competencies Please refer to the OECD Core Competencies and the level 1 indicators. Contract Duration 2 years fixed term, with the possibility of renewal. What the OECD offers Monthly base salary starting from 3 150 € net of French taxes plus allowances based on eligibility. NB. The appointment may initially be made at the level immediately below if the qualifications and professional experience of the selected applicant correspond to that level; in this case, the duties and responsibilities assigned will be adjusted accordingly. The OECD is an equal opportunity employer and encourages all qualified candidates to apply.

Library & Archives Information Manager (Client Services – Document Management). OECD, Paris. Open until 13 May 2013

Job Description Library & Archives Information Manager (Client Services – Document Management)(Job Number: 08663) Description The OECD’s mission – Better Policies for Better Lives – promotes policies that will improve the economic and social well-being of people around the world. It provides a unique forum in which governments work together to share experiences on what drives economic, social and environmental change, seeking solutions to common problems. The Operations Service (OPS) of the Executive Directorate (EXD) is responsible for managing and running the OECD’s buildings infrastructure, providing a range of operational services for the functioning of the Organisation and supporting substantive work through the provision of knowledge and information services. OPS is looking for an Information Manager who will be responsible for digitizing, indexing and keeping an inventory of OECD archives, monographs, periodicals and documents and also for monitoring loans and returns. S/he will work at the Headquarters in Paris (La Muette) and in an Annex in the Paris region (Sèvres), under the direct supervision of the responsible Information Managers in the Client Services of the Library and Archives Unit within the Information Management Services Division (IMSD) of the Operations Service. Main Responsibilities: Digitization and downloading of electronic periodicals: • When requested by users, digitize documents on the basis of microfiches, microfilm or paper. • On the basis of a predetermined timetable, download electronic versions of periodicals and format them according to preestablished criteria. Carry-out a detailed inventory of and prepare collections for digitization by an outside provider. Check the quality of the digitized folders and import and index them in the Organisation’s archive management system. • Import the electronic versions and catalogue OECD monographs and periodicals. Management of archive stacks: • Look after the day-to-day management of the library and archive stacks and ensure that the space is efficiently used. Make sure that all the stacks and all the boxes are correctly identified and located in the archives management software. Move the boxes when necessary and prepare their transfer for additional sorting by colleagues in the Unit. Update the corresponding computer data in the archives management software. This task requires the capacity to carry and handle relatively heavy loads. • Carry-out the physical and computer destruction of archives in line with the management table in use. • Supervise the physical cleaning of the archive stacks and adjoining work spaces carried out by the sub-contractor. Management of loans and returns: • Receive, process and make an inventory of incoming archives and documents and update the data when necessary. • Receive computer archives and documents put into the archives management system by Directorates. Handle their filing and their storage or destruction in line with current storage periods. • Reply to requests to consult archives or publications. Carry out searches and provide access to archives, after authorization, to the directorate concerned • Organise archive and document loans to the inputting directorate, on request, and record loans and returns in the archive management software. Inform the Head of Unit of any archives and loans which are not returned on time. Other tasks: • Carry-out any other related tasks, as required by the Unit. Candidate’s profile: Academic background: • A good level of secondary education. • A valid category B French driving licence would be an advantage. Professional background: • Proven experience in the management of stacks. • Professional experience in a multidisciplinary and multicultural environment would be an advantage. Tools: • A good knowledge of the Microsoft Office suite (Word, Excel, Outlook). • Knowledge of Livelink records management software, or similar software, would be an advantage. Languages: • Excellent knowledge of one of the two official languages of the Organisation (English and French) and a sound knowledge of the other. Core Competencies: Please refer to the OECD Core Competencies and the level 1 indicators. Contract Duration: Two years fixed term, with the possibility of renewal. What the OECD offers Monthly base salary starting from 2 740 € net of French taxes plus allowances based on eligibility. NB: The appointment may initially be made at the level immediately below if the qualifications and professional experience of the selected applicant correspond to that level; in this case, the duties and responsibilities assigned will be adjusted accordingly. The OECD is an equal opportunity employer and encourages all qualified candidates to apply.

Information and Knowledge Management Specialist. IOC, Lausanne. Open until 3 May 2013

JOB DESCRIPTION Main responsibilities - Manage legal and financial information (contracts, invoices, etc.) - Manage reference information - Manage records and archives - Manage the flow of incoming and outgoing information - Contribute to establishing transparent information and knowledge management within the IOC environment - Contribute to the adoption of information and knowledge management best practices at the IOC - Provide optimal support and a high-quality service vis-à-vis internal and external requests; reply to the requests and provide help to users - Contribute to or manage the unit’s projects and activities, prepare roadmaps, and plan and follow up on the implementation of deliverables - Contribute to the management and analysis of demands, development of methods and tools, as well as development and implementation of solutions - Contribute to information management elements of key business processes and contribute to their optimisation and evolution, according to strategic developments and business needs (i.e. EB support, collaboration, content organisation, etc.) - Contribute to the management of core information management elements such as Information Cartography, Enterprise Classification, etc. - Contribute to the management of information governance framework (policies, procedures, guidelines, standards, etc.) - Act as a point of contact for information and knowledge management services towards internal clients (departments, programmes, etc.); proactively identify opportunities and challenges and identify potential solutions - Perform regular analysis of and proactively propose developments and solutions Training; language and IT competences - Specialised education on Information and Knowledge Management (university, HES, or equivalent) - Significant, pertinent experience in the area of Information and Knowledge Management (5 years) - Significant project management experience - Significant experience of Enterprise Content Management tools, such as Livelink, SharePoint Technology and Information Department Function : Information & Knowledge Management Specialist Mission
Contribute to guaranteeing the availability, integrity and capitalisation of the IOC’s information and knowledge
Contribute, coordinate and/or lead information and knowledge managementactivities and projects
Ensure optimal integration of information and knowledge management practices with existing processes Each employee is responsible for the smooth running of his or her section and for keeping his or her competences up to date in line with the IOC’s training policy. In addition, each employee may be asked to take on responsibilities other than those required by the job if particular circumstances so require. Status : Manager Activity level : 100% - Experience in other platforms, such as enterprise portals, extranets, etc. would be an advantage - Good understanding of and ability to embrace new trends, be technological or service-related, would also be an advantage - Very good written and spoken knowledge of both English and French Technical, organisational and personal competences - Rigorous professional ethics; service oriented; quality excellence; team-player; sense of initiative - Ability to work in a dynamic environment, maintain team spirit and integrity while respecting deadlines - Keen sense of priorities for efficient management of deliverables; diligence in following up tasks - Ability to organise own schedule to meet expectations; attention to detail - Respect of confidentiality and sensitive information - Ability to participate actively in developing joint objectives, getting involved, respect the contributions of all the members of a team - Ability to consider cultural and personal differences as an added value and interact with all types of people in a constructive way Behaviour and attitude - Ability to work in a team - Full collaboration and knowledge transfer - Discretion and loyalty; professional ethics - Precision, speed and efficiency in performing tasks - Positive attitude, open-mindedness and enthusiasm - Respect the internal rules of conduct and all instructions and procedures in place (i.e. Information Security, Code of Ethics, etc.) - Excellent command of corporate tools and follow the internal user rules - Diplomacy, tact and discretion essential - Flexibility concerning working hours in general, and resistance to stress - Autonomy and sense of initiative

Consultant to deliver an Introduction to Archives and Records Management Training. UNHCR, Geneva. Open until 25 April 2013

Subject: Introduction to Archives and Records Management Training I am sending this from the Global Learning Centre of the United Nations High Commissionaire for Refugees (UNHCR) to invite individual consultants to submit proposal for the design and delivery of an Introduction to Archives and Records Management training. Expected date and place: June 2013 in Geneva, Switzerland. Please see below the detailed terms of reference with all the relevant information. I kindly ask you to submit your proposal by 25 April 2013. We would also appreciate if you could please let us know if you are not interested in submitting a proposal. Please also submit the Personal History Form (P11) is available at the following link: http://www.unhcr.org/recruit/P11_UNHCR.doc If you have any questions, please contact Ms Hilde Elisabeth Haaland at Haaland@unhcr.org Thank you in advance and kind regards, Hilde Elisabeth Haaland Archivist Records and Archives Section Division of External Relations haaland@unhcr.org www.unhcr.org Tel. +41 22 739 8084 TERMS OF REFERENCE for the development and delivery of an Introduction to Archives and Records Management training 1 General information The Global Learning Centre (GLC) of the Office of the United Nations’ High Commissioner for Refugees (UNHCR) invites suitable consultants to submit a proposal for the development and delivery of an Introduction to Archives and Records Management training. Background information The Records & Archives Section of UNHCR consists of archivists with relevant professional and educational background, and also a support team, colleagues with long work experience (2-10 years) within UNHCR the Records & Archives Section of UNHCR, however not having relevant educational background. The target group for the training is the support team. Against this background and in order to establish common professional knowledge to improve the team’s understanding of the integration of archives and records management and the key theories and practices associated with them the GLC in collaboration with Records & Archives section decided to offer an Introduction to Archives and Records Management training. 2 The project Deliverables The selected consultant will be required to - design and deliver a two-day workshop for approximately 10 participants - provide all training materials (print and if necessary deliver to the training venue) Approach and methodology The design should apply the principles of adult learning, stating clear learning objectives for the course and describe detailed tentative workshop design including interactive activities supporting the learning objectives. We expect the consultant to include pre- and post-course work in the learning design. The consultant is required to carry out needs analysis prior to the training design. Description of the course The selected consultant should prepare the training design based on the below learning objectives. Learning objectives: By the end of the course participants will be able to: - identify and apply o standards and concepts of archives and records management o the life cycle of records o tools/methods to manage records throughout their life cycle, i.e. records schedules, classification etc. o methods of appraisal and perform appraisal of UNHCR records o methods for arrangement and description of records o basic practices for preservation of records o practices on access and confidentiality of records The course outline should include, but not be limited to - an introduction to managing archives; - international archival theory and principles, - archival appraisal, arrangement and description, preservation, digital preservation, access and reference, records management drivers and concepts, business continuity, life cycle and records retention, storage and retrieval and electronic born records (i.e. authenticity, reliability…). The outline could be structured in a meaningful way for the participants to better follow the stages in the lifecycle of records and the activities associated with them. The final workshop design should be agreed with the focal point of the business owner (Records & Archives Section). Target audience: Size of the target audience: Approximately 10 participants per workshop, maximum 14 from the Records & Archives Section. The target group is the support team without archival education and training. Tentative timeline and location The course will take place in Geneva in June 2013. 3 Requirements Profile Required qualifications/profile of the provider(s): UNHCR is looking for experienced consultant(s) with a broad understanding of international organizations. Required qualifications/profile of the trainer(s): - demonstrable relevant professional experience and experience with international organizations - fluency in English and preferably in French - relevant educational background - the trainer must have minimum of 5 years of training experience in the relevant field Materials and Equipment Training materials: All training materials are to be designed and provided by the selected consultant directly to the participants and to the Global Learning Centre. Other Equipment: The technical equipment is to be provided by the consultant with the exception of laptops or equipment that training venues usually provide (i.e. projector, screen, and flipcharts). The consultant should specify any equipment needed to conduct the course. 4 Required structure of the proposal The proposals must follow the below structure and not exceed the volume limitations. 1. CV and the consultant’s qualifications (maximum 3 pages), including listing three or four of the most recent relevant references (description of the projects, contact details of the client) 2. Proposed approach and methodology (not exceeding two pages, stating clear learning objectives and describe detailed tentative workshop design including interactive activities supporting the learning objectives, proposed methodology for needs analysis, proposed pre- and post-course work) 3. Quote for the design and delivery of the two-day course The proposal should be written in English. 5 Deadline for submission of proposal Deadline for submission of proposal is 25 April 2013.