Friday, April 26, 2013

Information and Knowledge Management Specialist. IOC, Lausanne. Open until 3 May 2013

JOB DESCRIPTION Main responsibilities - Manage legal and financial information (contracts, invoices, etc.) - Manage reference information - Manage records and archives - Manage the flow of incoming and outgoing information - Contribute to establishing transparent information and knowledge management within the IOC environment - Contribute to the adoption of information and knowledge management best practices at the IOC - Provide optimal support and a high-quality service vis-à-vis internal and external requests; reply to the requests and provide help to users - Contribute to or manage the unit’s projects and activities, prepare roadmaps, and plan and follow up on the implementation of deliverables - Contribute to the management and analysis of demands, development of methods and tools, as well as development and implementation of solutions - Contribute to information management elements of key business processes and contribute to their optimisation and evolution, according to strategic developments and business needs (i.e. EB support, collaboration, content organisation, etc.) - Contribute to the management of core information management elements such as Information Cartography, Enterprise Classification, etc. - Contribute to the management of information governance framework (policies, procedures, guidelines, standards, etc.) - Act as a point of contact for information and knowledge management services towards internal clients (departments, programmes, etc.); proactively identify opportunities and challenges and identify potential solutions - Perform regular analysis of and proactively propose developments and solutions Training; language and IT competences - Specialised education on Information and Knowledge Management (university, HES, or equivalent) - Significant, pertinent experience in the area of Information and Knowledge Management (5 years) - Significant project management experience - Significant experience of Enterprise Content Management tools, such as Livelink, SharePoint Technology and Information Department Function : Information & Knowledge Management Specialist Mission  Contribute to guaranteeing the availability, integrity and capitalisation of the IOC’s information and knowledge  Contribute, coordinate and/or lead information and knowledge managementactivities and projects  Ensure optimal integration of information and knowledge management practices with existing processes Each employee is responsible for the smooth running of his or her section and for keeping his or her competences up to date in line with the IOC’s training policy. In addition, each employee may be asked to take on responsibilities other than those required by the job if particular circumstances so require. Status : Manager Activity level : 100% - Experience in other platforms, such as enterprise portals, extranets, etc. would be an advantage - Good understanding of and ability to embrace new trends, be technological or service-related, would also be an advantage - Very good written and spoken knowledge of both English and French Technical, organisational and personal competences - Rigorous professional ethics; service oriented; quality excellence; team-player; sense of initiative - Ability to work in a dynamic environment, maintain team spirit and integrity while respecting deadlines - Keen sense of priorities for efficient management of deliverables; diligence in following up tasks - Ability to organise own schedule to meet expectations; attention to detail - Respect of confidentiality and sensitive information - Ability to participate actively in developing joint objectives, getting involved, respect the contributions of all the members of a team - Ability to consider cultural and personal differences as an added value and interact with all types of people in a constructive way Behaviour and attitude - Ability to work in a team - Full collaboration and knowledge transfer - Discretion and loyalty; professional ethics - Precision, speed and efficiency in performing tasks - Positive attitude, open-mindedness and enthusiasm - Respect the internal rules of conduct and all instructions and procedures in place (i.e. Information Security, Code of Ethics, etc.) - Excellent command of corporate tools and follow the internal user rules - Diplomacy, tact and discretion essential - Flexibility concerning working hours in general, and resistance to stress - Autonomy and sense of initiative

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