Wednesday, November 25, 2020

Information Management Specialist - Records Manager. WTO, Geneva. Open until 26 November 2020


Vacancy Notice No.: EXT/F/20-55
Title: Information Management Specialist - Records Manager
Grade: 6
Contract Type: Fixed-term
Starting Salary: CHF 84,440 net per annum (approximate)
Issued On: 29 October 2020

Application Deadline: 26 November 2020
Division:   Knowledge Management, Information Management, Academic Cooperation and WTO Chairs' Programme

Duration:  Two years with the possibility of extension  
In accordance with WTO Staff Regulations and Staff Rules and WTO Pension Plan Regulations.
The World Trade Organization offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension contributions and health insurance), dependency benefits, pension plan, health insurance scheme, separation grant and 30 days annual leave. Benefits for internationally recruited staff may include travel and removal expenses on appointment and separation, installation grant, education grant, rental subsidy and home leave.
Additional information on the compensation package is provided on the WTO website:

The Secretariat of the WTO is seeking to fill a position of Information Management Specialist - Records Manager in the Records and Archives Management Section of the Knowledge and Information Management, Academic Outreach and WTO Chairs Programme Division.

The Division develops and coordinates WTO knowledge and information management policies and is responsible for academic outreach activities with universities and the WTO Chairs Programme. The Records and Archives Management Section is in charge of the custody and control of Secretariat records and informational assets, in both paper and electronic formats, by leading their management, access, retention, storage, preservation and disposition, with the purpose of protecting them as evidences of actions and of ensuring accountability to present and future users.

General Functions

Under the supervision of the Chief of the Records and Archives Management Section, the incumbent will work in the deployment and maintenance of the WTO electronic document and records management system (EDRMS). The incumbent will perform the following functions:

1. Develop, implement and maintain tools to manage active and semiactive records, such as classification plans, retention schedules and controlled vocabularies, based on international standards and best practices.

2. In line with the overall Divisional Knowledge Management mandate and workplan, and in accordance with the Records and Archives Management Strategy, participate in the implementation of the EDRMS in compliance with records management best practices, including: mapping and analysis of records and information processes, optimization of workflows, and refining, indexing and migration of records to the new EDRMS.

3. Contribute to drafting and implementing records and archives management guidelines and procedures, such as metadata schemas, digitization guidelines, transfer of custody or digital preservation.

4. Liaise with relevant stakeholders of Knowledge Management policies and strategies; mobilize and keep engaged knowledge and information management focal points, particularly by ensuring organizational understanding of the interrelationship between records and business processes, providing training to staff on how best to access, use and share WTO information resources and knowledge through the records management systems and the knowledge management portal when required.

5. Manage the central repository of active and semiactive records. Prepare lists for the disposition of records not qualified for permanent preservation in accordance with the approved retention schedules.

6. With infographics and other visualization tools, support promotion and information campaigns on knowledge management, including the design and preparation of customized presentations and messages, as well as collaborating with other Divisional staff in the dissemination of information and knowledge resources.


Advanced university degree in information science, knowledge management, archival science or records management. Alternatively a basic university degree plus a qualification in this field recognized by a professional body that is equivalent to an advanced university degree.

Knowledge and skills:

Technical knowledge and skills:

Knowledge of and demonstrated professional experience in developing tools for the management of active and semi active records according to internationally recognized standards.
Knowledge and demonstrated experience of state-of-the art electronic records and archives management systems. Knowledge of trusted digital repositories would be an asset.
Excellent command and use of IT (Information Technology) tools relevant to information management and retrieval. Knowledge of programming languages would be an asset.
Proficiency in MS suite of applications (e.g. Word, Excel, PowerPoint, Access, etc.).

Behavioural skills:

Solid organizational skills. Ability to work under pressure and meet tight deadlines.
Excellent communication and presentation skills including the ability to relay technical information in simple language.
Ability to come up with creative solutions to solve problems.
Excellent interpersonal skills: ability to work as part of a team in a multicultural environment; tact and discretion; contribute to the collective good of the Division; work well as a member of a team, while also capable of working independently to complete his/her assignments.
Work Experience:

A minimum of two years of relevant experience. Experience gained in intergovernmental organizations would be an asset.


Excellent command of English, both oral and written, is required. A good working knowledge of French or Spanish would be an asset.

Additional Information:

Only applications from nationals of WTO Members will be accepted.

For WTO staff members on fixed-term or regular contracts, only those who have spent minimum two years on their current post are normally considered eligible to apply, as per administrative memorandum 976 paragraph 46.

The WTO may use various communication technologies such as video or teleconference for the assessment and evaluation of candidates. The recruitment process may also involve the use of various forms of testing, assessment centres, interviews and reference checks.

Candidates not selected whose performance in the selection process nevertheless shows them to be suitable for a similar position may be kept on a roster for up to 24 months, and may subsequently be called upon as and when the need arises for additional resources.



Please note that all candidates must complete an online application form.
To apply, please visit the WTO's E-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the
closing date - Geneva (Switzerland) time - stated in the vacancy announcement.

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