Friday, November 13, 2020

Information and Records Management Officer, ML-2. KSC, The Hague. Open until 16 November 2020


Information and Records Management Officer


Employment Regime:



Post Category:

Management Level ML-2


Ref. number:




The Hague, the Netherlands






Kosovo Specialist Chambers/

Immediate Office of the Registrar


Security Clearance Level:

EU SECRET or equivalent


Open to Contributing Third




Reporting Line:

The Information and Records Management Officer reports to the Senior Information and Records

Management Advisor.


Main Tasks and Responsibilities:

 To serve as a focal point to provide support and compliance advice for electronic, manual and audiovisual records, document and archives management to all functions of the Specialist Chambers

(including administrative and judicial records);

 To process accession and disposition activities, by liaising with all functions of the Specialist

Chambers regarding the transfer and/or disposal of their records;

 To perform records and archival processing activities in compliance with preservation and metadata

standards and to identify/eliminate duplicate records;

 To organise and manage electronic filing and content management systems and to help to administer

electronic document and records management systems;

 To coordinate space management within internal repositories in accordance with best practices and

records storage standards;

 To perform reference functions by advising internal and external users about records and archives

held by the Specialist Chambers and managing their accessibility;

 To ensure strict adherence to information security and data protection policies and to implement

access controls;

 To assist in the development of guidelines, SOPs, training materials and user manuals;

 To train and support users of the recordkeeping and content management systems of the Specialist


 To manage Library services including supervising the assigned staff, interns and contractors,

developing user requirements, optimizing Library systems and acting as task officer for Library

procurement activities;

 To undertake any other related tasks as requested by the Line Managers.


Essential Qualifications and Experience:


 Successful completion of University studies of at least three (3) years attested by a diploma OR a

qualification in the National Qualifications Framework which is equivalent to level 6 in the European

Qualifications Framework OR a qualification of the first cycle under the framework of qualifications

of the European Higher Education Area e.g. Bachelor's degree


 A minimum of seven (7) years of relevant professional experience, after having fulfilled the

education requirements.


Specification of Education and Experience

 The above mentioned University degree must be in at least one of the following fields of expertise:

Archival or Library Science, History, Information and/or Records Management or other related

university studies;

 Experience in Electronic Document and Records Management Systems or Content Management


 Demonstrable competence with Microsoft Office applications;

 Supervisory experience;

 Tact, discretion and respect for confidentiality;

 Excellent drafting and communication skills in English, both written and oral;

 Excellent organisational and interpersonal skills;

 Ability to work productively in a fast-paced, team-oriented environment, and produce accurate work

under pressure and in difficult circumstances;

 Ability to establish and maintain effective and constructive working relationships with people of

different national and/or cultural backgrounds with respect for diversity.



 Experience working with national or international court records or archives;

 A qualification in the field of library, archives, records or database management;

 Knowledge of digital preservation strategies and trusted digital repositories, including a basic

understanding of ISO 14721:2012 (Open archival information system (OAIS) — Reference model);

 Experience in SharePoint and/or Microsoft 365;

 Knowledge of Integrated Library Systems and/or Electronic Discovery platforms (EDS);

 Knowledge of the functioning of the EU and in particular CSDP missions;

 Good understanding of the political, cultural and security situation of the Balkans, in particular


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