Friday, February 14, 2014

Information Management Assistant, G-5. UN Joint Staff Pension Fund, New York. Open until 14 March 2014

Job Title: Information Management Assistant, G5 Department/ Office: United Nations Joint Staff Pension Fund Duty Station: NEW YORK Posting Period: 12 February 2014-14 March 2014 Job Opening number: 14-IMA-UNJSPF-33328-R-NEW YORK (R) United Nations Core Values: Integrity, Professionalism, Respect for Diversity Org. Setting and Reporting This position is located in the Pension Fund Records Management and Distribution Unit (RMDU) of the United Nations Joint Staff Pension Fund (UNJSPF). The incumbent reports to the Chief, Client Services, Record Management and Distribution Unit. Responsibilities Under the overall supervision of the Chief, Client Services, Record Management and Distribution Unit, the Information Management Assistant is responsible for the following duties: • Reviewing the dialing correspondence and communications received by the Fund by mail, e-mail or fax, which can be written in various languages through the Fund’s electronic central file system known as Content Manager, examining the text, determining its meaning and type of action required; • Selecting and codifying, according to the nature of the communication and for each piece of correspondence, from various work types and ultimately creating a new case file or adding to an existing one; • Indexing incoming correspondence with the participant’s pension number or the pensioner/beneficiary’s retirement number; cross-referencing and name searching by using the mainframe OCS program; • Assigning the destination of each piece of correspondence for action to the appropriate supervisor in one or more areas of the Fund secretariat on the basis of the type of action required, also assigning order of priority, i.e., death notices, separation notifications, payment instructions, etc. • Maintain the Fund’s paper-based central filing system which calls for monitoring of the up-to-date records of the Fund’s off-site storage facilities, and registering the Fund’s incoming and outgoing records in the Fund’s database system. • Ensure all hard-copies are sent to the Fund’s off-site storage facility, as soon as they are scanned and indexed to the Content Manager. In addition, send for archiving other items such as paid checks, various pension booklets, annual letters, etc. • Participate in Special Projects such as the annual Certificate of Entitlement (CE) project. • Perform other duties/special projects as required. Competencies Professionalism: • Knowledge of employee benefit scheme related to pension administration. • Ability to maintain accurate records, interpret and analyse a wide variety of data. • Ability to identify and resolve data discrepancies and other problems. • Shows pride in work and in achievements; • Demonstrates professional competence and mastery of subject matter; • Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; • Is motivated by professional rather than personal concerns; • Shows persistence when faced with difficult problems or challenges; • Remains calm in stressful situations. • Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: • Works collaboratively with colleagues to achieve organizational goals; • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; • Places team agenda before personal agenda; • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Technological Awareness: • Keeps abreast of available technology; • Understands applicability and limitation of technology to the work of the office; • Actively seeks to apply technology to appropriate tasks; • Shows willingness to learn new technology. Education High school diploma or equivalent. Work Experience A minimum of five (5) years of experience in archives management, electronic record management or related area is required. Experience in record keeping and information management is required. Experience in pension fund record management is desirable. Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage. Assessment Method Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview. Special Notice Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Recruitment for this position is done on a local basis, whether or not the candidate is a resident of the duty station. Passing the Administrative Assessment Support Test (ASAT) at Headquarters or an equivalent recognised locally-administered test at a United Nations Office is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat. United Nations Considerations The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS

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