Documentation Specialist, B3. NATO Communications and Information Agency, Glons, Belgium. Open until 25 September 2013

Duty Location: Glons, Belgium VACANCY NOTICE Documentation Specialist NATO Programming Centre Grade: B3 Reference Number: B36(2013)(GLO) Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other major locations (The Hague, Brussels and Mons), as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO); The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. NATO Programming Centre (NPC), located in Glons, Belgium, is responsible to the Program Director AIR Command and Control for providing efficient and effective system and advisory support including for Air C2 assets entrusted to the Centre. The Operations Division (OPD) is responsible for planning and execution of system and software maintenance for internal IT systems and Air C2 system entrusted to the Centre. The System Support Branch (SSB) manages, maintains and operates the (internal) IT assets belonging to the Centre. The Documentation Engineering and Production Section (DEP) is responsible for documentation and web site maintenance. The Documentation Specialist is responsible for technical editing of documentation and also for its production in electronic, paper or web-based form based on inputs received from other NPC elements. Duties: Under the direction of Chief Doc. Engineering & Production, the incumbent will perform duties such as the following: - Collects inputs from authors and information repositories for documentation production. - Produces documentation as requested in a variety of forms (web based, electronic, printed and/or softwareintegrated) by applying NPC standards and formats and using the NPC documentation production tools and engines. - Performs technical editing including reviewing documents for correct use of language, consistent structure, contents and layout. - Supports the Configuration Management Office in the configuration control of documentation. - Provides expertise on documentation related issues to all NPC personnel. - Assists the Principle Web Site Specialist in the update of the NPC web pages and shall deputize in his/her absence. - Participates at job-related training events (courses, seminars, conferences, etc) to maintain the required level of competence and knowledge. - Deputize for higher grade staff - Performs other duties as may be required. Experience and Education: - Good general secondary education; - At least 2 years of recent experience in professional documentation production and/or maintenance, including the use of both word processing software and xml-based document tool chains; - Proof of formal training in document editing, authoring, word processing or related discipline; - Advanced knowledge of word processing and graphics presentation packages; - Working knowledge of web content management systems and/or collaboration frameworks - Working knowledge of spreadsheets and databases. Desirable Experience and Education: - Working knowledge of XML, XSLT, HTML and CSS, graphic formats, portable documentation formatting and associated software tools. - Working knowledge of at least one XML specification for the production of technical publications (e.g. DocBook, DITA, S1000D, etc.) - Working knowledge of configuration and change control principles. - Working knowledge of automated tools for document configuration control. - Experience of working with an automated tool chain for XML-based document production - Formal training in the field of technical communications - Prior experience of working in an international environment comprising both military and civilian elements - Knowledge of NATO responsibilities and organization, including ACO and ACT. Language Proficiency: - A thorough knowledge of English, , both written and spoken, is essential and some knowledge of French, the other NATO language, is desirable. - NOTE: Most of the work of the NCI Agency is conducted in the English language. Competencies or Personal Attributes: - Drive for Result - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. - Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. - Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. - Peer Relationships – Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers; Travel: - Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; - May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Professional Contacts: The incumbent is responsible for: - Frequent contacts with other members of own section and members of other engineering sections and the project leaders to co-ordinate documentation activities. Supervisory/Guidance Duties: The incumbent may give professional guidance to staff. Working Environment: Normal office environment. Security Clearance Level: NATO Secret Starting Salary and Contract Offer: - Starting basic monthly salary is 3,091.78 Euro and is exempt from income tax. Additional allowances may apply depending on the personal circumstances of the successful candidate. - The successful candidate will be offered a contract in accordance with the NATO Civilian Personnel Regulations. How to apply: To apply for this position, you must complete an application form together with Post Requirements Form (quoting reference “B36(2013)(GLO)”) and send it to recruitment@ncia.nato.int. by close of business: Wednesday, 25 September 2013 It is intended that the interviews will take at the end of October 2013. - Candidates who are serving civilian members of NATO are requested to mention their telephone extension in their applications. Applications from serving civilian members of NATO should be made through the candidate’s Head of Service, or through the Human Resources/Personnel Section of the NATO Body, whichever is appropriate. - Applications from candidates who do not meet the required qualifications will not be taken into consideration. - Please note that curriculum vitae will not be accepted, unless accompanied by a completed application form and post requirements form. Applications not submitted on the NATO application form will not be taken into consideration. NATO CI Agency application forms can be downloaded from the internet at http://www.ncia.nato.int/Opportunities/Pages/Vacancies.aspx