Specialist, Digital Literacy and Social Networks, P-2. PAHO, Washington DC. Open until 6 June 2011

Vacancy Notice No: PAHO/11/FT147

Title: Specialist, Digital Literacy and Social Networks

Grade: P2

Contract type: Fixed-Term Appointment

Duration of contract: Two years, first year probationary period.

Date: 25 April 2011

Application Deadline: 6 June 2011

Duty Station: Washington, D.C., United States of America

Organization unit: AM Americas (AM)
Knowledge Management and Communication Office (KMC)

OBJECTIVES OF THE PROGRAMME :
To establish the principles and practice of knowledge management and communication as fundamental to public health and a key component of technical cooperation and capacity building. As such, it oversees the equitable and efficient dissemination of health information and communications to priority audiences, especially in Member Countries, as well as PAHO's knowledge sharing processes and information and communications products. It ensures that PAHO is widely recognized as a source of authoritative scientific and technical information and safeguards PAHO's intellectual property against any use contrary to the Organization's mission and principles.
Description of duties:
Under the general supervision of the Manager, Knowledge Management and Communication, and the direct supervision of the Advisor, Library and Information Networks, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:
a) Provide technical support for Organizational strategies, approaches and work plans for improving digital media projects for all staff and stakeholders;
b) Provide technical support in the development of knowledge management initiatives to help reduce the "digital gap" in knowledge generation using the new technologies of information and communication;
c) Collaborate in the development and implementation of a training program to strengthen digital competencies and digital literacy skills;
d) Provide technical support for the adoption of new technologies and methodologies to improve access and dissemination of public health information and the adoption of innovative information and knowledge management tools and methodologies, including the adoption of new technologies of information and communications for content management in health;
e) Provide technical support to formulate the strategic model for mobilization of resources to promote the use of information and communication technologies to improve health systems performance;
f) Provide technical support in the development of a plan for the standardization of the Organization's social networks, and collaborate with its maintenance, application and improvement;
g) Provide technical support in the creation/maintenance of the Organization's social networks, for example: Facebook, Twitter, Blogs and Wikis, as required;
h) Provide technical support for the searches on Internet and bibliographical databases to respond to the information needs of the technical areas and country offices;
i) Participate in the Organization's Information Management by responding to the cataloguing services in order to maintain the Library database/institutional repository;
j) Provide technical support for new technologies in order to organize, update and manage the Organization's Taxonomy;
k) Participate in discussions and implementations of the Institutional Repository of the Organization;
l) Support Editorial Services for the standardization activities of the Organization's technical and scientific publications;
m) Update and improve the dissemination of the Library services and products in Web 2.0 and Intranet-SharePoint;
n) Participate in projects of Information Literacy, Virtual Health Library and other information projects in the Organization;
o) Perform other related, duties as assigned.
REQUIRED QUALIFICATIONS
Education:
A university degree in social sciences, information management, knowledge management, or related field from a recognized institution.
Skills:
Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint, SharePoint, Outlook and Virtual Collaboration tools. Other IT skills and knowledge of other software programs such as Visio and Project will be an asset.
Experience:
Five years of combined national and international experience in using new information and communications technologies.
Languages:
Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.
Additional Information:
A WRITTEN TEST AND/OR INTERVIEW MAY BE HELD FOR THIS POST. CANDIDATES WILL BE CONTACTED ONLY IF THEY ARE UNDER SERIOUS CONSIDERATION. ALL APPLICANTS ARE REQUIRED TO COMPLETE AN ON-LINE PERSONAL HISTORY FORM. THE POST DESCRIPTION IS THE OFFICIAL DOCUMENTATION FOR ORGANIZATIONAL PURPOSES.
Annual salary: (Net of tax)
US. $46,669.00 at single rate
US. $49,756.00 with primary dependants Post Adjustment: 44.6 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

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