Unit Head, Information Resources and Services. ADB, Manila. Open until 16 May 2011

Unit Head, Information Resources and Services
Facilities and Asset Management Division, Office of Administrative Services
Job Purpose:
Undertake and ensure the effective and efficient management of ADB's information resources, including the library, records and archives collections, and other services and facilities associated with the unit. Work with broad policies and objectives, working directly with clients, with supervision for critical tasks.
Expected Outcomes:
a. Unit Operations Management
Develop the unit's annual work program and lead in its implementation, including the attainment of functional goals and refinement of operational processes, monitoring and reporting on progress, and managing the unit's human resources.
Plan and develop strategies to meet changing customer requirements and enhance logistics management in support of ADB's expanding operations.
Establish and sustain a culture of client orientation and service excellence
Prepare and administer the unit's annual budget
b. Information Resources and Services Management

Undertake the effective and efficient management of ADB's information resources, including the library, records and archives collections, and the unit's associated services and facilities.
Develop, implement, and sustain appropriate information management systems in accordance with ADB's requirements as well as internationally accepted library, records, and archives management practices.
Manage the full range of information resources functions, including assessment of new technologies in the information management field, implementation of integrated library and electronic document management systems, as well as service development and delivery.
Identify ADB's information needs and develop programs and services in response to it, specifically those services aligned with ADB's electronic document management system (eSTAR), the library's electronic online catalog and associate eResources, and services provided by the unit's reference librarians and sector information coordinators.
Manage a comprehensive reference library, records and archives services that include electronic services and systems as well as an up-to-date and historical collection of books, newspapers, periodicals and documents of international, regional and national interest, records centers and archives.
c. Knowledge Sharing

Participate in and contribute to relevant internal and external training and conferences and other activities for advocacy, dissemination and knowledge building.
d. Staff Supervision

Provide leadership and support to reporting staff.
Supervise the performance of reporting staff, providing clear direction and regular monitoring and feedback on performance.
Ensure the on-going learning and development of reporting staff.
Educational Requirements:
A university degree in information/library science, social sciences, or related fields, preferably at post-graduate level or its equivalent
Relevant Experience And Other Requirements:
Suitability to undertake the responsibilities mentioned above at the required level
At least 8 years of relevant experience in information services, with supervisory experience in electronic database / information resources project implementation and administration
Good working knowledge of electronic records management and library automation systems, including application of taxonomy development and maintenance and security classification frameworks
Excellent oral and written communication skills in English
International experience working in several countries, or within a multicultural and extremely diverse international workplace.
Core Competencies:
Application of Technical Knowledge and Skills
Regularly shares knowledge on new international best practice trends in comparator situations
Proactively applies relevant international best practices to own work
Convinces others to adopt international best practice by explaining the situational relevance and benefits
Client Orientation

Helps colleagues work effectively with clients in different contexts and from diverse backgrounds and country situations
Adapts own approach and style when interacting with clients, as opposed to requiring them to adapt
Draws upon international best practice in exploring solutions with clients
Confirms the clients' understanding and agreement before progressing
Achieving Results and Problem Solving

Draws on own and others' multi-country experience to identify viable courses of action when conducting analyses
Helps internal and external clients achieve quality results beyond presenting problems and precedent
Highlights possible solutions for project issues based on relevant multi-country and/or multi-client experience
Regularly contributes insights and experiences to colleagues in the Division to help them achieve quality results
Overcomes unexpected difficulties and challenges to produce desired outcomes
Working Together

Maintains collaborative relationships within the Department
Works effectively with diverse colleagues in own and other Divisions and Departments
Flexibly alters positions and adjusts previously stated points of view to support the group consensus
Follows through on team priorities in the absence of a team leader
Communication and Knowledge Sharing

Checks the audience's level of understanding and awareness of required follow up actions
Consistently seeks and addresses feedback on own performance
Creates knowledge products endorsed for wider distribution based on lessons and multi-country experience
Independently amends and clarifies messages and documents
Innovation and Change

Actively supports work improvement and/or organizational change by work and deed
Develops and adopts change plans to support Division initiatives on which one works
Considers current and future client needs in proposing ideas
Vocalizes early support for change
Recommends inputs to new policies, systems and processes in immediate work area
Immediate Reporting Relationships / Other Information:
The position reports to: Director, Facilities and Asset Management Division (OAFA)
The following staff positions report to the Unit Head, Information Resources and Services: National Staff and Administrative Staff

Women are encouraged to apply.