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Special Notice
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Staff members are subject to
the authority of the Secretary-General and to assignment by him or her. In this
context, all staff are expected to move periodically to new functions in their
careers in accordance with established rules and procedures.
These posts
are financed by the Support Account for Peacekeeping Operations. Extension of
appointment will be subject to budgetary approval.
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Org. Setting and Reporting
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This position is located in
the Peacekeeping Information Management Unit, Office of the Chief of Staff,
Department of Peacekeeping Operations (DPKO) and Department of Field Support
(DFS). Under the overall supervision of the Senior Programme Officer in the
Office of the Chief of Staff, the incumbent reports directly to the Chief,
Peacekeeping Information Management Unit.
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Responsibilities
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Within delegated authority,
the Information Management Officer will be responsible for the following duties:
•Plans and directs information management initiatives of significant
importance to peacekeeping or major components of these complex systems, which
typically impact large or multiple user groups, including document and records
management systems, staff intranet/web portals, business intelligence dashboards
and cross-cutting monitoring tools.
•Provides advisory services on DPKO and
DFS information management and recordkeeping practices including: needs and
business process analysis; organization and maintenance of UN information
assets; records preservation and disposition; and information management
policies and procedures, with an emphasis on technological applications.
•Researches, analyses and evaluates new applications of information
technology to records and information management and makes recommendations for
their deployment.
•Participates in information management and record-keeping
improvement projects, contributing to feasibility studies, systems analysis,
design, development and implementation and in the evaluation and testing of
information and record-keeping application improvements and new systems;
provides user support.
•Develops detailed system and other functional
specifications and standards from the information management and recordkeeping
perspective and user documentation for new systems.
•Develops training
materials and user manuals; trains staff in use of the recordkeeping and
information management system assigned.
•Assists in policy development,
including the review and analysis of issues and trends, preparations of
evaluations or other research activities and studies.
•Evaluates adequacy of
existing information and records management tools. Implements new technologies
in information management to ensure that tools developed for efficient access to
information are accessible to staff throughout the Organization.
•Manages
records accession and disposition functions by applying the life-cycle concept
to information assets, including appraisal by liaising with records-originating
offices regarding the transfer and/or disposal of their records; assures that
retention schedules, registration and physical aspects of records transfers meet
established standards; oversees space management and commercial storage
contracts; supervises General Service staff in implementing related tasks; and
performs records appraisal.
•Understands, keeps current with and applies
preservation techniques and strategies for records in all media. Ensures that
the Unit’s storage facilities meet environmental standards.
•Performs and
supervises reference functions by advising internal and external users about
records holdings and accessibility; maintaining communications with other
information management networks and records and archives specialists;
supervising retrieval and reproduction activities of General Service staff.
•Maintains access and declassification standards by liaising with
records-originating offices/offices of interest regarding access to
security-classified materials and implements access and declassification
determinations.
•Participates in developing client outreach strategies and
in their implementation. Conducts programmes of outreach and user education to
improve client use of desktop information resources; uses judgement of relevant
institutional needs to develop presentations appropriate to client audience;
develops publicity materials to facilitate outreach.
•Assists in programme
administration, including provision of assistance to or supervision of
contractual employees and General Service staff, formulation of consultant and
institutional contracts and subsequent implementation, development of the
programme budget, etc.
•Performs other related duties, as required.
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Competencies
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•Professionalism: Knowledge of
information management, data management, archival, record keeping and record
disposition. Knowledge of electronic data maintenance, including appraisal,
conservation and migration management; records preservation and description.
Ability to conduct research and provide recommendations on information
management trends. Ability to demonstrate conceptual, analytical and evaluative
skills and conduct independent research and analysis, identifying and assessing
issues, formulating options and making conclusions and recommendations. Shows
pride in work and in achievements; demonstrates professional competence and
mastery of subject matter; is conscientious and efficient in meeting
commitments, observing deadlines and achieving results; is motivated by
professional rather than personal concerns; shows persistence when faced with
difficult problems or challenges; remains calm in stressful situations. Takes
responsibility for incorporating gender perspectives and ensuring the equal
participation of women and men in all areas of work.
•Planning&
Organizing: Develops clear goals that are consistent with agreed strategies;
identifies priority activities and assignments; adjusts priorities as required;
allocates appropriate amount of time and resources for completing work; foresees
risks and allows for contingencies when planning; monitors and adjusts plans and
actions as necessary; uses time efficiently.
•Client Orientation:
Considers all those to whom services are provided to be “clients” and seeks to
see things from clients’ point of view; establishes and maintains productive
partnerships with clients by gaining their trust and respect; identifies
clients’ needs and matches them to appropriate solutions; monitors ongoing
developments inside and outside the clients’ environment to keep informed and
anticipate problems; keeps clients informed of progress or setbacks in projects;
meets timeline for delivery of products or services to client.
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Education
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Advanced university degree
(Master’s degree or equivalent) in archival, information science, information
systems, social science, or related field. A first-level university degree in
combination with two additional years of qualifying experience may be accepted
in lieu of the advanced university degree.
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Work Experience
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A minimum of five years of
progressively responsible experience in modern archives management, record
keeping, information management, geographic information systems or related area.
Experience with UN or international standards on information security
classifications is desirable. Experience in peacekeeping information management
is desirable. Experience in coordinating or managing complex information
management initiatives is desirable.
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Languages
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English and French are the
working languages of the United Nations Secretariat. For the post advertised,
fluency in English is required. Knowledge of French is desirable
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Assessment Method
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Evaluation of qualified
candidates may include an assessment exercise which may be followed by
competency-based interview.
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United Nations Considerations
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Job openings posted on the
Careers Portal are taken off at midnight (New York time) on the deadline
date.
Applications are automatically pre-screened according to the
published evaluation criteria of the job opening on the basis of the information
provided by applicants. Applications cannot be amended following submission and
incomplete applications shall not be considered. The selected candidate will be
subject to a reference checking process to verify the information provided in
the application.
Applicants are urged to follow carefully all
instructions available in the online recruitment platform, inspira. For more
detailed guidance, applicants may refer to the At-a-Glance on "The Application
Process" and the Instructional Manual for the Applicants, which can be accessed
by clicking on “Manuals” on the upper right side of the browser on
Inspira.
The United Nations shall place no restrictions on the
eligibility of men and women to participate in any capacity and under conditions
of equality in its principal and subsidiary organs. (Charter of the United
Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking
environment.
Candidates will be required to meet the requirements of
Article 101, paragraph 3, of the Charter as well as the requirements of the
position. The United Nations is committed to the highest standards of
efficiency, competence and integrity for all its human resources, including but
not limited to respect for international human rights and humanitarian law.
Candidates may be subject to screening against these standards, including but
not limited to whether they have committed, or are alleged to have committed
criminal offences and/or violations of international human rights law and
international humanitarian law.
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No Fee
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THE UNITED NATIONS DOES NOT
CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW
MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF
WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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