Chief, Peacekeeping Information Management Unit, P-4. DPKO, UN Secretariat, New York. Open until 12 December 2014

Posting Title: Chief ,Peacekeeping Information Management Unit, P4 Job Code Title: INFORMATION MANAGEMENT OFFICER Department/ Office: Department of Peacekeeping Operations Duty Station: NEW YORK

Posting Period:

13 October 2014-12 December 2014

Job Opening number:

14-IMA-DPKO-37759-R-NEW YORK (R)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice - Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. - These posts are financed by the Support Account for Peacekeeping Operations. Extension of appointment will be subject to budgetary approval. Org. Setting and Reporting This position is located in the Peacekeeping Management Unit, Office of the Chief of Staff, Department of Peacekeeping Operations (DPKO) and Department of Field Support (DFS). Under the overall supervision of the Chief of Staff, the incumbent reports directly to the Senior Programme Officer of the Office of the Chief of Staff, DPKO/DFS. Responsibilities Within delegated authority, the Information Management Officer will be responsible for the following duties: •Head and manage the work of the Peacekeeping Information Management Unit. •Support the Chief of Staff in ensuring effective integration and management of DPKO and DFS and Field Missions in the area of Information Management and records management. •Develop and maintain peacekeeping policies, procedures, and standards affecting the development and maintenance of the DPKO, DFS and Field Missions information management, records, and archives . •Provide policy and strategic advice on information management and peacekeeping record keeping practices based on needs, business process, workflow, technical architecture and information resources analysis; make recommendations relating to peacekeeping information management practices, improvement and implementation strategies, resource requirements, file plans, retention schedules and procedures for transferring records to the section; organize and maintain UN records; preserve and dispose, identify and protect vital records; and, inform management policies and procedures, with an emphasis on technological applications . •Conduct policy-oriented research and drafting on the applicability of information technology to records and archives using data from internal and external sources to develop peacekeeping policies, guidelines and procedures in keeping with technological developments, e.g., strategy for long-term preservation and retrievability of electronic records . •Plan, implement and support programmes for the delivery of integrated information and data to support DPKO-DFS monitoring and decision-making, including the creation of dissemination of data visualizations, information fact sheets and IM tools and products . •Monitor the progress of cross-cutting Information Management projects in DPKO, DFS and Field Missions to ensure compliance with peacekeeping standards and guidelines. •Assess and makes recommendations relating to the use of information systems from the record keeping perspective. Provide reliable, up-to-date research and specifications for information management technology and innovations applications relevant to records management and archives . •Support the Chief of Staff in his/her role as Chair of the Information Management Committee (IMC) and assist the Chief of Staff in the organization, prioritization and review of resource requests for DPKO/DFS Information Management initiatives. •Ensure the preservation of information assets with continuing value by appraising records according to their administrative, legal, financial and/or historical value, develop and implement appropriate retention schedules with records-originating offices, monitor compliance with the requirement to transfer inactive records to Headquarters, and, where applicable, identify non- core records for transfer to commercial storage and manages commercial storage contracts . •Develop and implement policies and guidelines relating to the preservation of and access to digital archives by establishing metadata requirements; retain schedules for incorporation into electronic recordkeeping systems; transfer, maintain security protocols; and select standards for digitisation of finding aids and records and their electronic dissemination. •Manage information security by enforcing security-classification restrictions; facilitate declassification reviews by liaising with records-originating offices; and ensure the physical security and safety of the Organization’s records . •Evaluate and pilot emerging technologies (including software applications and associated hardware, e.g., document/correspondence management products, imaging and digitisation systems and optical disk storage media) to develop strategies for integrating records created in diverse systems into an electronic recordkeeping system; to plan and develop migration strategies for archival preservation of electronic records; and, to develop and maintain expertise necessary to advise Secretariat offices in the management of electronic records . •Carry out managerial responsibilities at the unit level relating to compliance with administrative requirements, programme planning, policy and procedure recommendations, budgeting, human resources and facilities management . •Represent the Unit and DPKO/DFS, as required, at working groups, task forces and other fora, on information management issues and records management, advocating recordkeeping and/or archives perspectives and standards . •Deliver training on peacekeeping information management and records management policies and procedures . •Evaluate the performance of vendors and certifies invoices, as necessary . •Guide, train and supervise professional and general service staff in the various records information management functions . •Perform other duties as assigned Competencies •Professionalism: Knowledge of information management, archival practices, data management, record keeping and record disposition. Knowledge of electronic data maintenance, including appraisal, migration management, records preservation and description. Ability to conduct research and provide recommendations on information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. •Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. •Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. •Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly. •Leadership: Demonstrated professional leadership, including ability to integrate knowledge with broader strategic, policy, and operational objectives and to identify key strategic issues, opportunities and risks; demonstrated ability to provide leadership and take responsibility for incorporating gender perspectives into substantive work; commitment to the goal of achieving gender balance in staffing. Education Advanced university degree (Master’s degree or equivalent) in archival, information science, information management , social science or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Work Experience A minimum of seven years of progressively responsible experience in information management, modern archives management, record keeping or related area is required. Experience with UN or international standards on information security classification is desirable. Experience in peacekeeping information management is desirable.Experience in managing complex information management projects or programmes involving senior managers as stakeholders is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of a second official UN language is an advantage. Assessment Method Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. United Nations Considerations Job openings posted on the Careers Portal are taken off at midnight (New York time) on the deadline date. Applications are automatically pre-screened according to the published evaluation criteria of the job opening on the basis of the information provided by applicants. Applications cannot be amended following submission and incomplete applications shall not be considered. The selected candidate will be subject to a reference checking process to verify the information provided in the application. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” on the upper right side of the browser on Inspira. The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED

3 Traineeships (graduate level). European Central Bank, Frankfurt. Open until 20 November 2014

Position Details

Traineeship (graduate level)

Reference

2014-320-TRA EXT

Function

The Information Management Services Division of the European Central Bank (ECB) is seeking

applications from recent graduates in archives, library and/or records management (or students who

are close to completing their studies) to participate in a traineeship for a period of up to six months,

with a possible extension for a further six months subject to individual performance and organisational

needs.

The division is responsible for:

developing, maintaining and guiding the implementation of information management policies

and procedures and providing records management services, including in the area of data

protection;

managing the ECB's

physical and electronic archives and ensuring the disclosure of archived

information when required and the disposal of information in accordance with the ECB's

information retention policy;

managing the ECB library and providing staff with print and electronic publications and

information services;

supporting the further development of enterprise content management and coordinating the

selection of systems and tools for archives and library, and for collaboration, document and

record management;

providing related functional training, maintenance and support for the ECB, the Eurosystem, the

European System of Central Banks (ESCB), the European Systemic Risk Board (ESRB) and

the single supervisory mechanism (SSM).

Depending on his/her expertise, the successful applicant will be entrusted with a selection of the

following tasks:

Information and Records Management:

assisting in the development and update of ECB information management policies, procedures

and guidance;

assisting in the streamlining of the current materials and development of communication and

awareness to encourage staff adherence to ECB information management policies and

procedures;

assisting in the compilation of an inventory of ECB information-holding systems and helping to

assess their adherence to ECB information management policies and procedures;

supporting the Records Management Specialists or Information Management Policy Experts

with ongoing tasks and projects;

assisting in the testing of EDRM releases, digital asset management products and mobile

access via tablet or smart phone devices;

provision of functional support to EDRMS users and key users and analysis of statistics;

Archives:

archival arrangement and description of media and other archival material;

supporting the acquisition and appraisal of records and archives;

Library:

assisting with the planning and preparation of the move of collections to the ECB's

new premises;

supporting the acquisition and maintenance of electronic information resources;

participating in ongoing Library projects, such as those involving the testing and implementation

of the new library management system and the web-scale discovery tool, the update of library

procedures and related process and training material, the establishment of a new Library

website, as well as tender procedures for various services related to periodicals, serials,

e-books and mobile devices;

supporting the complex workflows related to routine Library tasks and proposing improvements

to Library workflows and services.

Qualifications and experience

Applicants must have the following knowledge and competencies:

a bachelor's-level

qualification in archives, library and/or records management, or, if the first

degree is not in this field, a master

’s or higher degree in archives, library and/or records

management, or enrolment in postgraduate studies in these subjects.

an advanced command of English;

a basic knowledge of at least one other official language of the EU;

a working knowledge of MS Office, in particular Word, Excel, PowerPoint and Access;

a working knowledge of an integrated library management system (preferably Alma) and a

web-scale discovery system (preferably Primo) would be an asset;

a working knowledge of a document management system (preferably Open Text Livelink)

would be an advantage.

Competencies

The successful candidate will have the following behavioural competencies:

ability to analyse large and sometimes complex information sources from a variety of sources

and is capable of extracting and summarising findings;

assesses current solutions and recommends superior alternatives;

uses simple/clear words and images to communicate ideas;

ensures timely responses in order to serve clients;

shares information and supports team members in the achievement of common goals;

takes the initiative in improving policies, processes and products;

prioritises tasks and pays attention to detail, even when under time pressure.

Closing Date for Applications:

20.11.2014

Further Information

Traineeship of 12 months duration.

How to apply

Applications are to be made in English and submitted using our online application form. An

"Applicants' Guide" can be downloaded from our recruitment pages.

The recruitment process may include a pre-screening exercise and a telephone interview.

Before applying, applicants should check that they meet the conditions set out in Article 3 of the rules

governing the traineeship programme:

http:// www.ecb.europa.eu/ecb/jobs/pdf/traineeship_programme.pdf.

Further information on the ECB's traineeships can be found at

https://www.ecb.europa.eu/ecb/jobs/apply/html/index.en.html.

Applicants are accepted from nationals of the Member States of the European Union.

The requirements laid down in the vacancy notice must be met by the closing date for applications.

This vacancy notice may be used to fill the same position again, or similar positions, within 12 months

of the selection decision.

Information Management Assistant, G-7. UNON, Nairobi. Open until 12 November 2014

INFORMATION MANAGEMENT ASSISTANT, G7    Job Code Title:   SENIOR LIBRARY ASSISTANT Department/ Office:     United Nations Office at Nairobi Duty Station: NAIROBI

Posting Period:

13 October 2014-12 November 2014

Job Opening number:

14-IMA-UNON-36827-R-NAIROBI (R)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. 1. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. 2. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link. Org. Setting and Reporting The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. UNON supports programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). This post is located in the Support Services Service, Division of Administrative Services, UNON. The incumbent will report directly to the Chief, Mail Pouch and Archives Unit and, within delegated authority, assist in the following duties: Responsibilities A. Archives and Records Management : (1) Participates in and provides professional leadership and information planning by contributing recordkeeping and/or information management requirements. (2) Provides advisory services on recordkeeping practices, including: organization and maintenance of UN information assets; records preservation and disposition; and information management policies and procedures. (3) Researches, analyses and evaluates new applications of information technology to records management and makes recommendations for their deployment. (4) Develops training materials and user manuals; trains staff in use of the recordkeeping system assigned. (5) Manages records accession and disposition functions. (6) Performs and supervises reference functions. (7) Reviews and recommends enhancements to information systems. (8) Oversees new technologies in information management ensuring the efficiency of developed tools. (9) Maintains access and declassification standards and implements access and declassification determinations. (10) Participates in developing client outreach strategies and in their implementation. B. Documents: (1) Performs research and document delivery services. (2) Orders and ensures shipment of documents, reference materials, stationery and necessary equipment to various sites. (3) Maintains statistics on service and workload measures. C. General: (1) Guides and supervises more junior General Service Staff. (2) Provides administrative support for the section and unit chiefs. D. Performs any other duties as may be assigned. Competencies PROFESSIONALISM: Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. TEAMWORK: -Works collaboratively with colleagues to achieve organizational goals -Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others -Places team agenda before personal agenda -Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position -Shares credit for team accomplishments and accepts joint responsibility for team shortcomings PLANNING & ORGANIZING: -Develops clear goals that are consistent with agreed strategies -Identifies priority activities and assignments; adjusts priorities as required -Allocates appropriate amount of time and resources for completing work -Foresees risks and allows for contingencies when planning -Monitors and adjusts plans and actions as necessary -Uses time efficiently Education Completion of secondary education or equivalent is required. Additional technical training in information management is highly desirable. Work Experience A minimum of ten years of relevant experience in the field of information management or related area. Languages English and French are the working languages of the United Nations Secretariat. For this position, fluency in oral and written English is required. A good working knowledge of French is desirable. Knowledge of another UN official language is an advantage. Assessment Method Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview. United Nations Considerations The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Intern, Information Management, Multimedia. UN HQ, DM, ARMS, New York. Open until 11 November 2014

Posting Title: INTERN - INFORMATION MANAGEMENT, MULTIMEDIA, I Job Code Title: INTERN - INFORMATION MANAGEMENT Department/ Office: Department of Management Duty Station: NEW YORK

Posting Period:

27 October 2014-11 November 2014

Job Opening number:

14-IMA-DM-37653-R-NEW YORK

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed. The Cover Note must include: - Title of degree you are currently pursuing - Graduation date (when will you be graduating from the Programme) - IT skills and video software that you are proficient in - Top three areas of interest - Explain why you are the best candidate for this work - Explain your interest in the United Nations Internship Programme. In your Personal History Profile, be sure to include all past work experiences, IT skills or multimedia, and three references. Due to the high volume of applications received, only successful candidates will be contacted. Org. Setting and Reporting The internship is within UN Archives and Records Management Section (ARMS), under general guidance of the Chief of UN ARMS, the intern reports directly to the Information Management Officer in charge of digital preservation and continuity. The internship is for a minimum two months with an opportunity for extension to a maximum 6 months. The internship is unpaid and full-time. Interns work five days per week (35 hours). Responsibilities The intern will assist one of the United Nations Archives and Records Management multimedia initiatives. Examples of duties to be performed include the following, but are not limited to: - Posting web content and support website content management - Support the maintenance of content databases and electronic resources - Creating metadata for digital collections - Supporting the activities of Information Management Unit activities, as needed. Competencies Core Competencies: Communication: -Speaks and writes clearly and effectively -Listens to others, correctly interprets messages from others and responds appropriately -Asks questions to clarify, and exhibits interest in having two-way communication -Tailors language, tone, style and format to match the audience -Demonstrates openness in sharing information and keeping people informed Teamwork: -Works collaboratively with colleagues to achieve organizational goals -Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others -Places team agenda before personal agenda -Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position -Shares credit for team accomplishments and accepts joint responsibility for team shortcomings Client Orientation: -Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view -Establishes and maintains productive partnerships with clients by gaining their trust and respect -Identifies clients’ needs and matches them to appropriate solutions -Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems -Keeps clients informed of progress or setbacks in projects -Meets timeline for delivery of products or services to client Education To qualify for an internship with the United Nations New York Headquarters Internship Programme, the following conditions must be met: • Applicants must meet one of the following requirements: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or (c) have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one year period of graduation; • Be computer literate in standard software applications; • Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and • Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. Work Experience Applicants are not required to have professional work experience for participation in the programme. Languages English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the Internship Programme. Knowledge of French is an asset. Assessment Method Potential candidates will be contacted by hiring manager directly for further consideration. United Nations Considerations The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS

Intern, Information Management. UN Secretariat, DM, ARMS, New York. Open until 11 November 2014

Posting Title: INTERN - INFORMATION MANAGEMENT, I Job Code Title: INTERN - INFORMATION MANAGEMENT Department/ Office: Department of Management Duty Station: NEW YORK

Posting Period:

27 October 2014-11 November 2014

Job Opening number:

14-IMA-DM-37579-R-NEW YORK

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed. The Cover Note must include: - Title of degree you are currently pursuing - Graduation date (when will you be graduating from the programme) - List the IT skills and programmes that you are proficient in - List your top three areas of interest/department preferences - Explain why you are the best candidate for that specific department(s). - Explain your interest in the United Nations Internship Programme In your Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted. Org. Setting and Reporting The Archives and Records Management Section is seeking interns interested in gaining professional, hands-on experience with archives and records, specifically paper, photo, and electronic/digital materials. The internship is for a minimum of two months with a possibility for extension. The internship is unpaid and full-time. Interns work five days per week (35 hours) under the supervision of the Chief of the Archives and Records Management Section. Responsibilities This opportunity is designed for an intern to work with experienced information management professionals. Interns will be assigned to the archives or the records management unit based on individual backgrounds and preferences. Interns will work on a variety of projects centred on archival collections and records management activities. Depending on assignment, project tasks may include the following: • Processing and/or cataloguing archival collections and accessioning records • Assisting in the digitization of archival materials • Providing customer service for archives patrons and UN staff • Assisting in the ongoing creation and maintenance of digital and electronic content. Interns will also collaborate with staff on social media (Facebook, Flickr, etc.) in the effort to promote archives/records management resources and services. Competencies Core Competencies: Communication: -Speaks and writes clearly and effectively -Listens to others, correctly interprets messages from others and responds appropriately -Asks questions to clarify, and exhibits interest in having two-way communication -Tailors language, tone, style and format to match the audience -Demonstrates openness in sharing information and keeping people informed Teamwork: -Works collaboratively with colleagues to achieve organizational goals -Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others -Places team agenda before personal agenda -Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position -Shares credit for team accomplishments and accepts joint responsibility for team shortcomings Client Orientation: -Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view -Establishes and maintains productive partnerships with clients by gaining their trust and respect -Identifies clients’ needs and matches them to appropriate solutions -Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems -Keeps clients informed of progress or setbacks in projects -Meets timeline for delivery of products or services to client Education To qualify for an internship with the United Nations Internship Programme, the following conditions must be met: Applicants must meet one of the following requirements: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or (c) have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one year period of graduation; Be computer literate in standard software applications; Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. Work Experience Applicants are not required to have professional work experience for participation in the programme. Languages English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of French is an asset. Assessment Method Potential candidates will be contacted by the hiring manager directly for further consideration. United Nations Considerations The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED