Job Title:
RECORDS MANAGEMENT OFFICER, P3
Department/ Office:
OHCHR
Duty Station: GENEVA
Posting Period:
25 October 2010-24 December 2010
Job Opening number:
10-ADM-OHCHR-16819-R-GENEVA
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United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org .Setting and Reporting
The position is located in General Administrative Services Section, Programme Support and Management Services. The incumbent reports to the Head of the General Administrative Services Section.
Responsibilities
Under the direct supervision of the Head of the General Administrative Services Section and with guidance from the OHCHR Archiving Committee and the UNOG Registry, Records and Archives Unit, the incumbent performs the following responsibilities relating to recordkeeping, archiving, and information management:
• Provides advisory services on recordkeeping and archiving practices, including needs and business process analysis, organization and maintenance of OHCHR information assets, records preservation and disposition, and information management policies and procedures.
• Evaluates the adequacy of existing records management procedures and processes in OHCHR. Develops and implements a recordkeeping and archiving policy and establishes procedures and work processes in liaison with records-originating offices across the organization and in accordance with UN rules and regulations. Establishes organization-wide file plans for printed and electronic versions of documents and other media, and oversees the adherence to such file plans.
• Establishes retention schedules, ensures they are meeting established UN standards, and oversees the adherence to such schedules. Manages the physical aspects of records transfers by overseeing OHCHR archives and liaises with records-originating offices regarding the transfer and/or disposal of their records to OHCHR and other UN archives. Ensures that OHCHR storage facilities meet environmental standards.
• Establishes a culture of knowledge on information management, recordkeeping and archiving across OHCHR, contributes to the establishment of recordkeeping focal points in records-originated offices, and works closely with such focal points.
• Develops and maintains a training programme on recordkeeping and archiving for new and existing staff.
• Researches, analyses and evaluates new applications of information technology to archives and records management and makes recommendations for their deployment. Participates in evaluation, implementation and testing of such systems, and provides user documentation and user support.
• Manages archival processing activities by overseeing adherence to preservation, international bibliographic, description and database standards, produces descriptive inventories, and prepares mark-up of descriptive inventories for electronic dissemination.
• Advises internal and external users about records holdings and accessibility, maintaining communications with other information management networks and records and archives specialists, and supervises retrieval and reproduction activities. Maintains access and declassification standards by liaising with records-originating offices regarding access to security-classified materials.
• Assists in programme administration, including the provision of assistance to or supervision of other staff members, formulation of contracts, and budget development. Supports senior staff members in meetings as required. Prepares correspondence and reports as required, and develops and distributes guidelines. Performs other duties as required.
• Understands, keeps up with, and applies preservation techniques and strategies for records across all media, including printed and electronic records.
Competencies
Professionalism: Knowledge of records management, archiving and information management. Ability to demonstrate conceptual, analytical and evaluative skills, to conduct independent research and analysis, to identify and assess issues, and to formulate opinions and make recommendations. Shows pride in work and achievements, demonstrates professional competence and mastery of subject matter, is conscientious and efficient in meeting commitments and achieving results, and shows persistence when faced with difficult problems or challenges.
Communication: Speaks and writes clearly and effectively, listens to others, correctly interprets messages from other and responds appropriately. Demonstrates openness in sharing information and keeping people informed. Tailors language, tone, style and format to match audience. Demonstrates effective presentation and training skills.
Planning and Organizing: Develops clear goals that are consistent with agreed strategies, identifies priority activities and assignments, adjusts priorities as required, allocates appropriate amount of time and resources for completing work, foresees risks and allows for contingencies when planning, monitors and adjusts plans and actions as necessary and uses time effectively.
Client Orientation: Considers all those to whom services are provided as clients and seeks to see things from their point of view, establishes and maintains productive partnerships with clients by gaining their trust and respect, identifies clients needs and matches them to appropriate solutions, monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems, keeps clients informed of progress or setbacks in projects, meets timeline for delivery of products or services to clients.
Technological Awareness: Keeps abreast of available technology and actively seeks to apply technology to appropriate tasks. Knowledge of document management software, including databases and retrieval systems. Understands applicability and limitation of technology to the work of the office. Shows willingness to learn new technology.
Education
Advanced university degree (Master’s degree or equivalent) in archival information science, library studies, records management, or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of five years progressively responsible experience in modern archives management, recordkeeping, library, information management, or related area
Knowledge of computer technology, including database management, is essential.
Languages
Good working knowledge of English is required.
Working knowledge of French is required.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Assessment Method
Written assignment for shortlisted candidates.
Competency based interview.
Special Notice
Priority consideration for vacancies at the P3 level will be given to internal candidates and candidates who have passed a competitive examination.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers In accordance with established rules and procedures.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
Friday, November 5, 2010
Wednesday, November 3, 2010
Audiovisual Archivists, AST3 (5 positions). European Institutions, EPSO. Open until 26 November 2010
EPSO/AST/102/10 — AUDIOVISUAL/WEB DESIGN (AST 3)
AUDIOVISUAL ARCHIVISTS (5 APPOINTMENTS)
The audiovisual archives of the EU institutions contain unique historical and topical footage of key moments in the past
and daily activities. Archivists working in this environment should be aware of this particular heritage and at the same
time be familiar with the latest technological tools to manage archives. The audiovisual archivists should have strong interpersonal
and organisational skills and have a flair for innovation and initiative.
1. Duties
— The organisation, management and use of television, multimedia, radio and photo archives,
— the use and management of specific documentary databases to index and describe new sequences for inclusion in the
archives database and publication on the Internet,
— working with television, multimedia and radio and photo professionals (producers, journalists, documentalists etc.) to
provide images adapted to their needs and providing production teams with archive images,
— keeping a technology watch: adapting archive management to new information technologies.
2. Qualifications
(a) A level of education which corresponds to a completed post-secondary diploma in audiovisual or document archiving
OR
(b) a level of secondary education attested by a diploma giving access to post-secondary education, and appropriate
professional experience of at least 3 years in audiovisual archiving.
3. Professional experience
At least 3 years' professional experience in audiovisual archiving. You must have gained this experience:
— since obtaining the qualification required under point 2(a)
OR
— since obtaining the qualification and in addition to the professional experience required under point 2(b).
4. Selection criteria
As part of the selection on the basis of qualifications, the selection board will take into consideration the following:
1. additional training in audiovisual or document archiving;
2. professional experience as an audiovisual archivist during the last 10 years, beyond the 3 years required under ‘Professional
experience’;
3. thorough proven knowledge of one of the two languages (FR or EN) used in indexing;
4. professional experience of audiovisual database management techniques;
5. proven theoretical knowledge of digitisation management and processing techniques;
6. professional experience of digitisation management and processing techniques;
7. familiarity with the history of European integration, European affairs, and how the European institutions work;
8. knowledge of audiovisual production processes;
9. knowledge of the audiovisual technical vocabulary and tools;
10. professional experience in assessing the requirements, demands and constraints of audiovisual media with respect to
European news topics;
11. professional experience of the latest distribution techniques for TV, radio and photo content;
12. proven theoretical knowledge in the field of copyright and image rights management;
13. professional experience in the field of copyright and image rights management;
14. experience of researching and negotiating the acquisition of audiovisual content (TV, radio, photo).
C 292 A/20 EN Official Journal of the European Union (28.10.2010)
Deadline: 26 November 2010 at 12.00 (midday), Brussels time.
AUDIOVISUAL ARCHIVISTS (5 APPOINTMENTS)
The audiovisual archives of the EU institutions contain unique historical and topical footage of key moments in the past
and daily activities. Archivists working in this environment should be aware of this particular heritage and at the same
time be familiar with the latest technological tools to manage archives. The audiovisual archivists should have strong interpersonal
and organisational skills and have a flair for innovation and initiative.
1. Duties
— The organisation, management and use of television, multimedia, radio and photo archives,
— the use and management of specific documentary databases to index and describe new sequences for inclusion in the
archives database and publication on the Internet,
— working with television, multimedia and radio and photo professionals (producers, journalists, documentalists etc.) to
provide images adapted to their needs and providing production teams with archive images,
— keeping a technology watch: adapting archive management to new information technologies.
2. Qualifications
(a) A level of education which corresponds to a completed post-secondary diploma in audiovisual or document archiving
OR
(b) a level of secondary education attested by a diploma giving access to post-secondary education, and appropriate
professional experience of at least 3 years in audiovisual archiving.
3. Professional experience
At least 3 years' professional experience in audiovisual archiving. You must have gained this experience:
— since obtaining the qualification required under point 2(a)
OR
— since obtaining the qualification and in addition to the professional experience required under point 2(b).
4. Selection criteria
As part of the selection on the basis of qualifications, the selection board will take into consideration the following:
1. additional training in audiovisual or document archiving;
2. professional experience as an audiovisual archivist during the last 10 years, beyond the 3 years required under ‘Professional
experience’;
3. thorough proven knowledge of one of the two languages (FR or EN) used in indexing;
4. professional experience of audiovisual database management techniques;
5. proven theoretical knowledge of digitisation management and processing techniques;
6. professional experience of digitisation management and processing techniques;
7. familiarity with the history of European integration, European affairs, and how the European institutions work;
8. knowledge of audiovisual production processes;
9. knowledge of the audiovisual technical vocabulary and tools;
10. professional experience in assessing the requirements, demands and constraints of audiovisual media with respect to
European news topics;
11. professional experience of the latest distribution techniques for TV, radio and photo content;
12. proven theoretical knowledge in the field of copyright and image rights management;
13. professional experience in the field of copyright and image rights management;
14. experience of researching and negotiating the acquisition of audiovisual content (TV, radio, photo).
C 292 A/20 EN Official Journal of the European Union (28.10.2010)
Deadline: 26 November 2010 at 12.00 (midday), Brussels time.
Archive and Document Management Assistants, AST3 (43 positions). European Institutions, Brussels. Open until 26 November 2010
EPSO/AST/103/10 — ASSISTANTS (AST 3)
ARCHIVE AND DOCUMENT MANAGEMENT
EPSO/AST/103/10 = 43 positions
1. Duties
In general, the role of assistants in archive and document management is to develop and implement rules and procedures
for the management of documents in a complex and multicultural environment marked by the development of new technologies.
They must administer and provide services relating to the current, intermediate and historic archives, and for
historical research. In addition, they will be required to disseminate information, provide training, manage teams and take
part in/speak before in-house and outside events.
It should be properly emphasised that the purpose of this competition is not to recruit information technology (IT) or
library science specialists.
The main duties involved, which may vary from one institution to another, include:
— Collecting, recording, indexing, filing, sorting, preserving and storing documents in accordance with current international
standards, using electronic document and archive management systems,
— establishing, organising and/or updating filing plans, establishing and updating management schedules; helping to
guarantee document authenticity, particularly in an electronic environment,
— managing digital archives, including reception and input, cataloguing them, establishing and updating the archiving
and document retrieval metadata, by using, setting up and maintaining electronic systems for managing electronic
archives,
— writing up historical context descriptions of the collections, entering document and file references, compiling files and
drawing up the content analysis of archives selected for permanent retention based on current international standards,
— undertaking comprehensive search procedures for archived files and documents and assisting visitors and researchers
in a technical and professional capacity.
2. Qualifications
A level of education which corresponds to a completed post-secondary diploma in archiving or document management
OR
a level of education which corresponds to a completed post-secondary diploma, followed by a course of at least 1 year in
archiving or document management, attested by a diploma.
3. Professional experience
After obtaining the diploma required, at least 3 years' professional experience in archiving and/or document management.
Additional training attested by a diploma obtained in the course of full-time studies in the field of archiving/document
management can be taken into account, counting for up to 1 year.
4. Selection criteria
As part of the selection on the basis of qualifications, the selection board will take into consideration the following:
1. professional experience within the archives or document management department of a public or private organisation;
2. professional experience in the development of international standards for document management and archives;
3. professional experience in the application of international standards for document management and archives;
4. professional experience in the development and use of electronic document management systems, including experience
with systems for recording documents, filing plans, management schedules and other relevant tools;
5. professional experience in the development and use of applications for electronic archive management;
6. professional experience in searching for documents in various media (paper, digital, microfiches, audiovisual);
7. professional experience in sorting and describing archives;
8. professional experience in client services or inter-department communications (i.e. with the IT department, operational
departments, etc.);
9. professional experience in training procedures;
10. additional training in archiving and/or document management.
Deadline: 26 November 2010 at 12.00 (midday), Brussels time.
(28.10.2010) EN Official Journal of the European Union C 292 A/25
ARCHIVE AND DOCUMENT MANAGEMENT
EPSO/AST/103/10 = 43 positions
1. Duties
In general, the role of assistants in archive and document management is to develop and implement rules and procedures
for the management of documents in a complex and multicultural environment marked by the development of new technologies.
They must administer and provide services relating to the current, intermediate and historic archives, and for
historical research. In addition, they will be required to disseminate information, provide training, manage teams and take
part in/speak before in-house and outside events.
It should be properly emphasised that the purpose of this competition is not to recruit information technology (IT) or
library science specialists.
The main duties involved, which may vary from one institution to another, include:
— Collecting, recording, indexing, filing, sorting, preserving and storing documents in accordance with current international
standards, using electronic document and archive management systems,
— establishing, organising and/or updating filing plans, establishing and updating management schedules; helping to
guarantee document authenticity, particularly in an electronic environment,
— managing digital archives, including reception and input, cataloguing them, establishing and updating the archiving
and document retrieval metadata, by using, setting up and maintaining electronic systems for managing electronic
archives,
— writing up historical context descriptions of the collections, entering document and file references, compiling files and
drawing up the content analysis of archives selected for permanent retention based on current international standards,
— undertaking comprehensive search procedures for archived files and documents and assisting visitors and researchers
in a technical and professional capacity.
2. Qualifications
A level of education which corresponds to a completed post-secondary diploma in archiving or document management
OR
a level of education which corresponds to a completed post-secondary diploma, followed by a course of at least 1 year in
archiving or document management, attested by a diploma.
3. Professional experience
After obtaining the diploma required, at least 3 years' professional experience in archiving and/or document management.
Additional training attested by a diploma obtained in the course of full-time studies in the field of archiving/document
management can be taken into account, counting for up to 1 year.
4. Selection criteria
As part of the selection on the basis of qualifications, the selection board will take into consideration the following:
1. professional experience within the archives or document management department of a public or private organisation;
2. professional experience in the development of international standards for document management and archives;
3. professional experience in the application of international standards for document management and archives;
4. professional experience in the development and use of electronic document management systems, including experience
with systems for recording documents, filing plans, management schedules and other relevant tools;
5. professional experience in the development and use of applications for electronic archive management;
6. professional experience in searching for documents in various media (paper, digital, microfiches, audiovisual);
7. professional experience in sorting and describing archives;
8. professional experience in client services or inter-department communications (i.e. with the IT department, operational
departments, etc.);
9. professional experience in training procedures;
10. additional training in archiving and/or document management.
Deadline: 26 November 2010 at 12.00 (midday), Brussels time.
(28.10.2010) EN Official Journal of the European Union C 292 A/25
Thursday, October 28, 2010
Library and Archives Information Advisor, B3. OECD, Paris. Open until 27 November 2010
Job Title:
Library and Archives Information Advisor
Reference: 3770
Grade/Level: B3
Please apply before midnight, Central European Time (CET), on:
27/11/2010
We are an equal opportunity employer and we encourage all qualified candidates to apply.
The OECD is a unique forum where the governments of 33 market democracies work together to address the economic, social and governance challenges of the globalising world economy, as well as to exploit its opportunities.
FIXED TERM APPOINTMENT OF TWO YEARS (POSSIBILITY OF RENEWAL)
We are looking for an Information Advisor to work in the Library & Archives Unit (Outreach), in the Information Management Services Division (IMSD) of the Operations Service (OPS) in the Executive Directorate. The selected candidate will work under the supervision of the Head of Library & Archives Unit.
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Job Duties
1. Information Management
• Participate in the on-going changes to convert the Library and Archives Unit into a knowledge and information management centre, with a view to raising the standard of research in the OECD.
• Participate in the implementation of the Unit’s strategic mission.
• Work with clients across the Organisation to implement good information management and research practices.
• Evaluate information needs through interviews, focus groups and information audits.
• Apply practical solutions in the fields of information organisation and information research.
2. Technical support
• Provide expertise and advice to users; apply information and records management procedures in line with Knowledge and Information Management policy. Collect, organise, analyse and present information provided in response to client demand in line with the agreed quality standards.
• Deliver training on information discovery and management of information to clients. Participate in drafting course material.
• Keep abreast of information sources in order to meet users’ information needs.
• Carry out any other tasks that may be required.
3. Communication
• Identify topics, sources and records for exhibits and participate in the preparation of material and exhibit layout.
•Participate in the organisation and animation of Library & Archives Events in co-ordination with the Units’ communications co-ordinator.
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Qualifications: education, experience, communication and languages
1. Education and experience
• A good level of post-secondary education, preferably rewarded by a professional qualification in records, library or information management, or equivalent professional experience.
• At least three years practical experience in one of the fields related to records, information or library management.
• Proven experience with IT solutions in an information environment is essential. Knowledge of Livelink would be an advantage.
• Good knowledge of data modelling and data structuring.
• Experience of working in a multi-cultural, multi-disciplinary environment is desirable.
2. Key competencies
• Ability to understand client needs and work imaginatively so as to produce useful research.
• Strong organisational skills and excellent adaptability to be able to work simultaneously on numerous research projects.
• Dynamic and dedicated approach to daily work.
• Very good team spirit and a strong sense of client service.
3. Communication and official OECD languages
• Strong communication and interpersonal skills; confidence and excellent ability to work efficiently with clients and colleagues at all levels across the Organisation.
• High level of presentation skills including written, oral and audio-visual communication.
• Excellent knowledge of one of the official languages of the Organisation (English and French) and a good knowledge of the other.
N.B. The appointment may initially be made at the level immediately below if the qualifications and professional experience of the selected applicant correspond to that level; in this case, the duties and responsibilities assigned to the post will be adjusted accordingly.
Library and Archives Information Advisor
Reference: 3770
Grade/Level: B3
Please apply before midnight, Central European Time (CET), on:
27/11/2010
We are an equal opportunity employer and we encourage all qualified candidates to apply.
The OECD is a unique forum where the governments of 33 market democracies work together to address the economic, social and governance challenges of the globalising world economy, as well as to exploit its opportunities.
FIXED TERM APPOINTMENT OF TWO YEARS (POSSIBILITY OF RENEWAL)
We are looking for an Information Advisor to work in the Library & Archives Unit (Outreach), in the Information Management Services Division (IMSD) of the Operations Service (OPS) in the Executive Directorate. The selected candidate will work under the supervision of the Head of Library & Archives Unit.
--------------------------------------------------------------------------------
Job Duties
1. Information Management
• Participate in the on-going changes to convert the Library and Archives Unit into a knowledge and information management centre, with a view to raising the standard of research in the OECD.
• Participate in the implementation of the Unit’s strategic mission.
• Work with clients across the Organisation to implement good information management and research practices.
• Evaluate information needs through interviews, focus groups and information audits.
• Apply practical solutions in the fields of information organisation and information research.
2. Technical support
• Provide expertise and advice to users; apply information and records management procedures in line with Knowledge and Information Management policy. Collect, organise, analyse and present information provided in response to client demand in line with the agreed quality standards.
• Deliver training on information discovery and management of information to clients. Participate in drafting course material.
• Keep abreast of information sources in order to meet users’ information needs.
• Carry out any other tasks that may be required.
3. Communication
• Identify topics, sources and records for exhibits and participate in the preparation of material and exhibit layout.
•Participate in the organisation and animation of Library & Archives Events in co-ordination with the Units’ communications co-ordinator.
--------------------------------------------------------------------------------
Qualifications: education, experience, communication and languages
1. Education and experience
• A good level of post-secondary education, preferably rewarded by a professional qualification in records, library or information management, or equivalent professional experience.
• At least three years practical experience in one of the fields related to records, information or library management.
• Proven experience with IT solutions in an information environment is essential. Knowledge of Livelink would be an advantage.
• Good knowledge of data modelling and data structuring.
• Experience of working in a multi-cultural, multi-disciplinary environment is desirable.
2. Key competencies
• Ability to understand client needs and work imaginatively so as to produce useful research.
• Strong organisational skills and excellent adaptability to be able to work simultaneously on numerous research projects.
• Dynamic and dedicated approach to daily work.
• Very good team spirit and a strong sense of client service.
3. Communication and official OECD languages
• Strong communication and interpersonal skills; confidence and excellent ability to work efficiently with clients and colleagues at all levels across the Organisation.
• High level of presentation skills including written, oral and audio-visual communication.
• Excellent knowledge of one of the official languages of the Organisation (English and French) and a good knowledge of the other.
N.B. The appointment may initially be made at the level immediately below if the qualifications and professional experience of the selected applicant correspond to that level; in this case, the duties and responsibilities assigned to the post will be adjusted accordingly.
Friday, October 15, 2010
Knowledge Management Officer, P-3. UNFCCC, Bonn. Open until 23 October 2010
UNITED NATIONS
NATIONS UNIES
FRAMEWORK CONVENTION ON CLIMATE CHANGE - Secretariat
CONVENTION - CADRE SUR LES CHANGEMENTS CLIMATIQUES - Secrétariat
VACANCY ANNOUNCEMENT
INFORMATION SERVICES (IS) PROGRAMME
Knowledge Management Unit
VACANCY ANNOUNCEMENT NO: VA 10/081/IS
PUBLICATION/TRANSMISSION DATE: 24 September 2010
DEADLINE FOR APPLICATION 23 October 2010
TITLE AND GRADE: Knowledge Management Officer, P-3
POST NUMBER: FCA-2943-P3-002
INDICATIVE NET ANNUAL SALARY: US$ 55,259 to 61,871 (without dependents)
US$ 59,200 to 66,388 (with dependents)
(plus variable post adjustment, currently 44.6% of net salary) plus other UN benefits and pension fund
DURATION OF APPOINTMENT: One and a half years, with possibility of extension
DUTY STATION: Bonn, Germany
EXPECTED DATE FOR ENTRY ON DUTY As soon as possible
_____________________________________________________________________________
Background
The United Nations Framework Convention on Climate Change (UNFCCC) is the focus of the political process to address Climate Change. The Convention secretariat supports the Convention and its Kyoto Protocol by a range of activities, including substantive and organizational support to meetings of the Parties.
The Information Services (IS) Programme ensures that Information and Knowledge Management (KM) and Communications and Media Relations (CMR) services are in place to assist Parties and the UNFCCC secretariat in managing and disseminating information. The IS Programme works collaboratively with the Information Technology Services (ITS) Programme in the design and deployment of systems serving all UNFCCC secretariat staff, and external users as appropriate.
Responsibilities
Under the general supervision of the Chief, Knowledge Management Unit, the incumbent provides recommendations on Secretariat standards and guidelines for each category of data and information in numerous major systems and integrated databases. In particular the incumbent will:
1. Develop detailed functional and other system specifications for new technologies, tools, and methods used to capture, manage, store, preserve and deliver content across the organization Research, analyze and evaluate new technologies and make recommendations for their deployment by the ITS; participate in writing reports and papers on systems-related topics, system requirements, knowledge and information management strategies, etc.
2. Lead and manage projects to build an integrated information repository (Enterprise Content Management system) to exchange, organize, store, retrieve and make available data, records, information and Secretariat expertise to Parties and other organizations. Provide expert advice regarding functional and system specifications for development projects by ITS within the context of the Enterprise Content Management or other secretariat-wide systems.
/…
2
3. Provide specialized advice to users, analyzing user requirements and translating these into specifications for current or new applications; determine system integration and linkage issues for discussion with ITS and concerned programmes. Identify new possibilities for effective data sharing and ways to incorporate them into the Secretariat knowledge management strategy and systems. Prepare and provide reports on standards and guidelines for each category of data and information. Develop and maintain documentation on the Secretariat information architecture.
4. Maintain, upgrade or enhance existing and/or new Knowledge Management policy, procedures or systems including: Data Portal, Library, and Intranet and records management; troubleshoot and provide continuing user support, to include solving difficult problems; advice on the use of new techniques; monitor transactions to measure performance and continued effectiveness of assigned systems.
5. Organize and perform unit and integrated testing; design and utilize test bases; assist in user acceptance testing. Develop technical and functional specifications from a knowledge management perspective for all new Secretariat-wide systems.
6. Provide guidance to, or supervise, new/junior staff, consultants, etc. Develop training materials, operating and user manuals; train staff in assigned systems.
Requirements
• University degree in Information Science, Computer or Information Systems or related field. Specialized training in knowledge management is an asset.
• At least five (5) years of directly related experience at the national or international level in the public or private sector.
• Experience in information design, IBM FileNet, taxonomy development, MS Sharepoint site governance and content administration; familiarity with workflow tools and techniques, including strong workflow process documentation skills.
• Fluency in spoken and written English. Knowledge of a second UN language is an advantage; knowledge of German is an asset.
Evaluation criteria
Professionalism:
• Strong theoretical background and substantial experience in knowledge and information management/information technology, particularly in systems analysis and programming;
• Strong analytical and problem-solving skills, to include proficiency in the design, development and implementation of systems of moderate size/complexity;
• Ability to independently manage system development projects and develop innovative approaches to resolve a wide range of issues/problems; good knowledge of relevant internal policies, business activities and processes.
Client Orientation:
• Ability to identify and analyze clients' needs and develop appropriate technology to meet business requirements.
Commitment to Continuous Learning:
• Willingness to keep abreast of new developments in the fields of information technology and knowledge management.
Communications:
• Strong communication skills (spoken and written), including the ability to effectively prepare specifications and other written reports and documentation in a clear, concise style.
/…
3
Planning and Organizing:
• Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.
Teamwork:
• Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
To apply
Candidates whose qualifications and experience match the requirements for this position, please use the on-line application system available at http://unfccc.int/secretariat/employment/recruitment
Please note:
1. Qualified women candidates and candidates from developing countries are especially encouraged to apply.
2. Service is limited to the UNFCCC secretariat.
3. We will confirm receipt of your application. However, only candidates under serious consideration and contacted for an interview will receive notice of the final outcome of the selection process.
NATIONS UNIES
FRAMEWORK CONVENTION ON CLIMATE CHANGE - Secretariat
CONVENTION - CADRE SUR LES CHANGEMENTS CLIMATIQUES - Secrétariat
VACANCY ANNOUNCEMENT
INFORMATION SERVICES (IS) PROGRAMME
Knowledge Management Unit
VACANCY ANNOUNCEMENT NO: VA 10/081/IS
PUBLICATION/TRANSMISSION DATE: 24 September 2010
DEADLINE FOR APPLICATION 23 October 2010
TITLE AND GRADE: Knowledge Management Officer, P-3
POST NUMBER: FCA-2943-P3-002
INDICATIVE NET ANNUAL SALARY: US$ 55,259 to 61,871 (without dependents)
US$ 59,200 to 66,388 (with dependents)
(plus variable post adjustment, currently 44.6% of net salary) plus other UN benefits and pension fund
DURATION OF APPOINTMENT: One and a half years, with possibility of extension
DUTY STATION: Bonn, Germany
EXPECTED DATE FOR ENTRY ON DUTY As soon as possible
_____________________________________________________________________________
Background
The United Nations Framework Convention on Climate Change (UNFCCC) is the focus of the political process to address Climate Change. The Convention secretariat supports the Convention and its Kyoto Protocol by a range of activities, including substantive and organizational support to meetings of the Parties.
The Information Services (IS) Programme ensures that Information and Knowledge Management (KM) and Communications and Media Relations (CMR) services are in place to assist Parties and the UNFCCC secretariat in managing and disseminating information. The IS Programme works collaboratively with the Information Technology Services (ITS) Programme in the design and deployment of systems serving all UNFCCC secretariat staff, and external users as appropriate.
Responsibilities
Under the general supervision of the Chief, Knowledge Management Unit, the incumbent provides recommendations on Secretariat standards and guidelines for each category of data and information in numerous major systems and integrated databases. In particular the incumbent will:
1. Develop detailed functional and other system specifications for new technologies, tools, and methods used to capture, manage, store, preserve and deliver content across the organization Research, analyze and evaluate new technologies and make recommendations for their deployment by the ITS; participate in writing reports and papers on systems-related topics, system requirements, knowledge and information management strategies, etc.
2. Lead and manage projects to build an integrated information repository (Enterprise Content Management system) to exchange, organize, store, retrieve and make available data, records, information and Secretariat expertise to Parties and other organizations. Provide expert advice regarding functional and system specifications for development projects by ITS within the context of the Enterprise Content Management or other secretariat-wide systems.
/…
2
3. Provide specialized advice to users, analyzing user requirements and translating these into specifications for current or new applications; determine system integration and linkage issues for discussion with ITS and concerned programmes. Identify new possibilities for effective data sharing and ways to incorporate them into the Secretariat knowledge management strategy and systems. Prepare and provide reports on standards and guidelines for each category of data and information. Develop and maintain documentation on the Secretariat information architecture.
4. Maintain, upgrade or enhance existing and/or new Knowledge Management policy, procedures or systems including: Data Portal, Library, and Intranet and records management; troubleshoot and provide continuing user support, to include solving difficult problems; advice on the use of new techniques; monitor transactions to measure performance and continued effectiveness of assigned systems.
5. Organize and perform unit and integrated testing; design and utilize test bases; assist in user acceptance testing. Develop technical and functional specifications from a knowledge management perspective for all new Secretariat-wide systems.
6. Provide guidance to, or supervise, new/junior staff, consultants, etc. Develop training materials, operating and user manuals; train staff in assigned systems.
Requirements
• University degree in Information Science, Computer or Information Systems or related field. Specialized training in knowledge management is an asset.
• At least five (5) years of directly related experience at the national or international level in the public or private sector.
• Experience in information design, IBM FileNet, taxonomy development, MS Sharepoint site governance and content administration; familiarity with workflow tools and techniques, including strong workflow process documentation skills.
• Fluency in spoken and written English. Knowledge of a second UN language is an advantage; knowledge of German is an asset.
Evaluation criteria
Professionalism:
• Strong theoretical background and substantial experience in knowledge and information management/information technology, particularly in systems analysis and programming;
• Strong analytical and problem-solving skills, to include proficiency in the design, development and implementation of systems of moderate size/complexity;
• Ability to independently manage system development projects and develop innovative approaches to resolve a wide range of issues/problems; good knowledge of relevant internal policies, business activities and processes.
Client Orientation:
• Ability to identify and analyze clients' needs and develop appropriate technology to meet business requirements.
Commitment to Continuous Learning:
• Willingness to keep abreast of new developments in the fields of information technology and knowledge management.
Communications:
• Strong communication skills (spoken and written), including the ability to effectively prepare specifications and other written reports and documentation in a clear, concise style.
/…
3
Planning and Organizing:
• Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.
Teamwork:
• Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
To apply
Candidates whose qualifications and experience match the requirements for this position, please use the on-line application system available at http://unfccc.int/secretariat/employment/recruitment
Please note:
1. Qualified women candidates and candidates from developing countries are especially encouraged to apply.
2. Service is limited to the UNFCCC secretariat.
3. We will confirm receipt of your application. However, only candidates under serious consideration and contacted for an interview will receive notice of the final outcome of the selection process.
Thursday, October 14, 2010
Information Management Assistant, G-5. UN Secretariat, DESA. Open until 03 November 2010
Information Management Assistant, New York
Closing Date: Wednesday, 03 November 2010
UN Secretariat, New York
Civil Society; Information Management; Information Systems; Word Processing Job Title
Information Management Assistant, G5
Department/ Office
NGO BRANCH
Duty Station
NEW YORK
Posting Period
4 October 2010-3 November 2010
Job Opening number
10-IMA-desa oescsc ngob-15782-R-NEW YORK
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
This position is located in the Non-Governmental Organization (NGO) Branch of the Office for Economic and Social Council Support and Coordination (OESC), Department of Economic and Social Affairs (DESA).
Responsibilities
Within delegated authority and under the overall supervision of the Chief of the NGO Branch, Office for ECOSOC Support and Coordination, the Information Management Assistant will be responsible for the following duties:
Assists in the management of information regarding NGO accreditation and application processes through the integrated Civil Society Organization Toolkit.
Assists in compiling and recording information for the NGO Committee and the Paperless Committee System.
Maintains and updates information in the UN-DESA CSO-Net portal, including the Event Management System reference database on NGO participation in scheduled meetings and events of the UN system.
Registers Branch's incoming and outgoing records and participates in maintaining the Branch's reference database.
Conducts initial screening and processes requests for NGO grounds passes bringing urgent and current matters to his/her supervisor's attention.
Provides administrative support to the Branch Chief and undertakes other duties as assigned.
Coordinates extensively with service units and liaises frequently with NGOs and members of the diplomatic community.
Performs a variety of administrative duties (e.g. leave recording, meeting organization, room reservations, office supply and equipment orders, etc.) including preparing/processing administrative requests/documents (e.g. travel requests, expense claims, vouchers, visa applications, etc.)
Maintains liaison with the Executive Office, and with senior officials in other units regarding on-going programmes and other administrative matters; monitors processes and schedules related to the unit's outputs, products, tasks etc.
Drafts responses to a wide range of correspondence and other communications; uses standard word processing package to produce a wide variety of documents and reports.
Responds to complex information requests and inquiries (e.g. answers request requiring file search etc.).
Maintains files (both paper and electronic) and databases for work unit.
Performs other duties as assigned.
Competencies
Professionalism – Knowledge of electronic record keeping and relevant information systems and networks. Ability to undertake research, maintain records in a systematic fashion and to retrieve necessary materials with maximum speed and accuracy. Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Team Work – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.
Technology Awareness – Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
High school diploma or equivalent.
Work Experience
Five years of experience in archives, electronic record management or related area. Experience in working with NGOs is required.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of another UN official language is desirable.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Assessment Method
Competency-based interview.
Special Notice
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Special Notice
Passing the New York Administrative Support Assessment Test is a prerequisite for recruitment consideration in the General Service category in the United Nations Headquarters at New York. To make arrangements to take this test, you may bring in person a copy of your completed Personal History Profile to the General Services and Related Categories Staffing Unit (GSRCSU), United Nations Secretariat, located at One United Nations Plaza (at corner of 1st Avenue and 44th Street), Room DC1-200. GSRCSU receives applicants every Wednesday (except public holidays) between 10.00 am and Noon. Persons wishing to take the ASAT are pre-screened and, if successful, scheduled to sit the ASAT at a later date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
Closing Date: Wednesday, 03 November 2010
UN Secretariat, New York
Civil Society; Information Management; Information Systems; Word Processing Job Title
Information Management Assistant, G5
Department/ Office
NGO BRANCH
Duty Station
NEW YORK
Posting Period
4 October 2010-3 November 2010
Job Opening number
10-IMA-desa oescsc ngob-15782-R-NEW YORK
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
This position is located in the Non-Governmental Organization (NGO) Branch of the Office for Economic and Social Council Support and Coordination (OESC), Department of Economic and Social Affairs (DESA).
Responsibilities
Within delegated authority and under the overall supervision of the Chief of the NGO Branch, Office for ECOSOC Support and Coordination, the Information Management Assistant will be responsible for the following duties:
Assists in the management of information regarding NGO accreditation and application processes through the integrated Civil Society Organization Toolkit.
Assists in compiling and recording information for the NGO Committee and the Paperless Committee System.
Maintains and updates information in the UN-DESA CSO-Net portal, including the Event Management System reference database on NGO participation in scheduled meetings and events of the UN system.
Registers Branch's incoming and outgoing records and participates in maintaining the Branch's reference database.
Conducts initial screening and processes requests for NGO grounds passes bringing urgent and current matters to his/her supervisor's attention.
Provides administrative support to the Branch Chief and undertakes other duties as assigned.
Coordinates extensively with service units and liaises frequently with NGOs and members of the diplomatic community.
Performs a variety of administrative duties (e.g. leave recording, meeting organization, room reservations, office supply and equipment orders, etc.) including preparing/processing administrative requests/documents (e.g. travel requests, expense claims, vouchers, visa applications, etc.)
Maintains liaison with the Executive Office, and with senior officials in other units regarding on-going programmes and other administrative matters; monitors processes and schedules related to the unit's outputs, products, tasks etc.
Drafts responses to a wide range of correspondence and other communications; uses standard word processing package to produce a wide variety of documents and reports.
Responds to complex information requests and inquiries (e.g. answers request requiring file search etc.).
Maintains files (both paper and electronic) and databases for work unit.
Performs other duties as assigned.
Competencies
Professionalism – Knowledge of electronic record keeping and relevant information systems and networks. Ability to undertake research, maintain records in a systematic fashion and to retrieve necessary materials with maximum speed and accuracy. Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Team Work – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.
Technology Awareness – Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
High school diploma or equivalent.
Work Experience
Five years of experience in archives, electronic record management or related area. Experience in working with NGOs is required.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of another UN official language is desirable.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Assessment Method
Competency-based interview.
Special Notice
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Special Notice
Passing the New York Administrative Support Assessment Test is a prerequisite for recruitment consideration in the General Service category in the United Nations Headquarters at New York. To make arrangements to take this test, you may bring in person a copy of your completed Personal History Profile to the General Services and Related Categories Staffing Unit (GSRCSU), United Nations Secretariat, located at One United Nations Plaza (at corner of 1st Avenue and 44th Street), Room DC1-200. GSRCSU receives applicants every Wednesday (except public holidays) between 10.00 am and Noon. Persons wishing to take the ASAT are pre-screened and, if successful, scheduled to sit the ASAT at a later date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
Chief, Archives Unit, P-3. ICTR, Arusha. Open until 3 December 2010
Job Title:
Chief, Archives Unit, P3
Department/ Office:
REGISTRY - JUDICIAL SUPPORT SERVICES DIVISION
Duty Station: ARUSHA
Posting Period:
4 October 2010-3 December 2010
Job Opening number:
10-ADM-ictr arusha reg jssd-16685-R-ARUSHA
--------------------------------------------------------------------------------
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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--------------------------------------------------------------------------------
Return to Previous Page
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Responsibilities
Under the direction of the OIC, Judicial Records and Archives Unit, to manage the records and archives programme of the judicial records of the ICTR, including formulating and implementing policies and procedures relating to the management of electronic, audio-visual and paper based records.
1. Manage the daily work of the Judicial Records and Archives Unit and staff, ensuring the continued and uninterrupted functioning of the Unit within CMS. In close collaboration with the CMS Trial Chamber Coordinators, oversee the receipt, registration, distribution, and filing of all judicial records, in both hard copy and electronic format. Ensure that all judicial records are maintained and stored in accordance with established procedures, and security levels are applied to judicial records and all confidential and under-seal material and stored and maintained in accordance with the Rules of Procedure and Evidence.
2. Control the management of TRIM, the electronic record keeping system for ICTR judicial records, and oversee the control of access to the judicial records maintained within the Unit. Assist in the management of archival electronic recordkeeping systems in the ICTR in Arusha and provide professional assistance to recordkeeping staff in Kigali and The Hague. Act as the first point of contact in requests for access to judicial records of all authorized users, including all Parties and other internal users, the Appeals Chamber, and, through the public judicial records database, all external users.
3. Assess staff performance according to general United Nations staff performance appraisal schemes; monitor staff work practices, make recommendations for enhancements, ensure that all JRAU staff have the ability to conform with established procedures, and assess the training needs and coordinate regular training sessions, as required.
4. Develop the budgetary submissions and manage and control the implementation and use of resources, including the review and reporting on Unit requirements for equipment, supplies, services, and staffing resources, and oversee all procurement and recruitment activities.
5. Draft policies, guidelines and procedures relevant to the maintenance and accessibility of judicial records and other archival programs for all ICTR sections. Manage special projects relating to records management and archives at ICTR. Oversee the review and implementation of UN HQ approved disposal schedule for ICTR judicial records. In accordance with UN retention policies, manage the appraisal and transfer of ICTR judicial records to archival facility which will be responsible for the maintenance of the records post-mandate. Liaise closely with UN HQ staff on matters relating to records management and archives.
6. Provide substantive support in the planning, and coordination of Tribunal-wide archival projects to ensure the preservation of the Tribunal’s archival legacy as a part of the ICTR completion strategy. Coordinate the administrative aspects of the Tribunal-wide archiving activities, prepare and present in-house records management and archives training programs for ICTR staff, and provide regular updates to management to assist in the preparation of the ICTR’s reports on legacy issues.
7. Manage the development of storage and preservation strategies for the audio-visual and exhibit collection of the judicial records. Supervise, review and provide technical and administrative oversight on the audio-visual digitization and redaction project and ensure the long-term preservation and public accessibility to the audio-visual holdings of the Judicial Records and Archives Unit.
Other Skills
A demonstrated understanding of the importance of confidentiality and security in a legal environment is required; a familiarity with the cases and work of the ICTR would be a definite asset. Demonstrated sensitivities and an understanding of the realities of working on a team in a multi-cultural environment are required.
Competencies
Core Competencies:
Communication:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed
Teamwork:
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Planning & Organizing:
-Develops clear goals that are consistent with agreed strategies
-Identifies priority activities and assignments; adjusts priorities as required
-Allocates appropriate amount of time and resources for completing work
-Foresees risks and allows for contingencies when planning
-Monitors and adjusts plans and actions as necessary
-Uses time efficiently
Accountability:
-Takes ownership of all responsibilities and honours commitments
-Delivers outputs for which one has responsibility within prescribed time, cost and quality standards
-Operates in compliance with organizational regulations and rules
-Supports subordinates, provides oversight and takes responsibility for delegated assignments
-Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client
Creativity:
-Actively seeks to improve programmes or services
-Offers new and different options to solve problems or meet client needs
-Promotes and persuades others to consider new ideas
-Takes calculated risks on new and unusual ideas; thinks "outside the box"
-Takes an interest in new ideas and new ways of doing things
-Is not bound by current thinking or traditional approaches
Technological Awareness:
-Keeps abreast of available technology
-Understands applicability and limitations of technology to the work of the office
-Actively seeks to apply technology to appropriate tasks
-Shows willingness to learn new technology
Commitment to Continuous Learning:
-Keeps abreast of new developments in own occupation/profession
-Actively seeks to develop oneself professionally and personally
-Contributes to the learning of colleagues and subordinates
-Shows willingness to learn from others
-Seeks feedback to learn and improve
Managerial Competencies:
Vision:
-Identifies strategic issues, opportunities and risks.
-Clearly communicates links between the Organization’s strategy and the work unit’s goals.
-Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction
-Conveys enthusiasm about future possibilities
Leadership:
-Serves as a role model that other people want to follow
-Empowers others to translate vision into results
-Is proactive in developing strategies to accomplish objectives
-Establishes and maintains relationships with a broad range of people to understand needs and gain support
-Anticipates and resolves conflicts by pursuing mutually agreeable solutions
-Drives for change and improvement; does not accept the status quo
-Shows the courage to take unpopular stands
Empowering Others:
-Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work
-Encourages others to set challenging goals
-Holds others accountable for achieving results related to their area of responsibility
-Genuinely values all staff members' input and expertise
-Shows appreciation and rewards achievement and effort
-Involves others when making decisions that affect them
Managing Performance:
-Delegates the appropriate responsibility, accountability and decision-making authority
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills
-Monitors progress against milestones and deadlines
-Regularly discusses performance and provides feedback and coaching to staff
-Encourages risk-taking and supports creativity and initiative
-Actively supports the development and career aspirations of staff
-Appraises performance fairly
BuildingTrust:
-Provides an environment in which others can talk and act without fear of repercussion
-Manages in a deliberate and predictable way
-Operates with transparency; has no hidden agenda
-Places confidence in colleagues, staff members and clients
-Gives proper credit to others
-Follows through on agreed upon actions
-Treats sensitive or confidential information appropriately
Judgement/ Decision-making:
-Identifies the key issues in a complex situation, and comes to the heart of the problem quickly
-Gathers relevant information before making a decision
-Considers positive and negative impacts of decisions prior to making them
-Takes decisions with an eye to the impact on others and on the Organization
-Proposes a course of action or makes a recommendation based on all available information
-Checks assumptions against facts
-Determines that the actions proposed will satisfy the expressed and underlying needs for the decision
-Makes tough decisions when necessary
Core Values
Core Values: Integrity, Professionalism and Respect for Diversity
Education
An advanced university degree in Information/Records Management, or an equivalent discipline. Knowledge of modern records management archival practices in an international judicial setting. A first level degree in Information Management in combination with qualifying expereince in Information management may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of seven years experience in the field of archives management, of which at least two years should be in the United Nations or another international organization. Must have full operational understanding of UN archival principles and procedures; experience in a legal environment and knowledge of judicial processes is a definite asset. Experience in the management of electronic record-keeping and archival systems is required; familiarity with international metadata standards and the management of multi-media records are advantages.
Languages
English and French are the working languages of the ICTR. For the advertised post, excellent drafting and communication skills in English are required. A working knowledge of French would be an assest.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE ACCEPTED.
UN staff members must attach copies of their last two Performance Appraisal System evaluations to their applications.
Special Notice
This job opening is also available to candidates at the FS-5 and FS-6 levels. In case an FS-5 candidate is selected, he/she will be appointed at the FS-6 level. An FS-6 applicant, who does not meet the time-in-grade requirement, when selected, will be appointed at the FS-6 level.
Chief, Archives Unit, P3
Department/ Office:
REGISTRY - JUDICIAL SUPPORT SERVICES DIVISION
Duty Station: ARUSHA
Posting Period:
4 October 2010-3 December 2010
Job Opening number:
10-ADM-ictr arusha reg jssd-16685-R-ARUSHA
--------------------------------------------------------------------------------
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Return to Previous Page
--------------------------------------------------------------------------------
Responsibilities
Under the direction of the OIC, Judicial Records and Archives Unit, to manage the records and archives programme of the judicial records of the ICTR, including formulating and implementing policies and procedures relating to the management of electronic, audio-visual and paper based records.
1. Manage the daily work of the Judicial Records and Archives Unit and staff, ensuring the continued and uninterrupted functioning of the Unit within CMS. In close collaboration with the CMS Trial Chamber Coordinators, oversee the receipt, registration, distribution, and filing of all judicial records, in both hard copy and electronic format. Ensure that all judicial records are maintained and stored in accordance with established procedures, and security levels are applied to judicial records and all confidential and under-seal material and stored and maintained in accordance with the Rules of Procedure and Evidence.
2. Control the management of TRIM, the electronic record keeping system for ICTR judicial records, and oversee the control of access to the judicial records maintained within the Unit. Assist in the management of archival electronic recordkeeping systems in the ICTR in Arusha and provide professional assistance to recordkeeping staff in Kigali and The Hague. Act as the first point of contact in requests for access to judicial records of all authorized users, including all Parties and other internal users, the Appeals Chamber, and, through the public judicial records database, all external users.
3. Assess staff performance according to general United Nations staff performance appraisal schemes; monitor staff work practices, make recommendations for enhancements, ensure that all JRAU staff have the ability to conform with established procedures, and assess the training needs and coordinate regular training sessions, as required.
4. Develop the budgetary submissions and manage and control the implementation and use of resources, including the review and reporting on Unit requirements for equipment, supplies, services, and staffing resources, and oversee all procurement and recruitment activities.
5. Draft policies, guidelines and procedures relevant to the maintenance and accessibility of judicial records and other archival programs for all ICTR sections. Manage special projects relating to records management and archives at ICTR. Oversee the review and implementation of UN HQ approved disposal schedule for ICTR judicial records. In accordance with UN retention policies, manage the appraisal and transfer of ICTR judicial records to archival facility which will be responsible for the maintenance of the records post-mandate. Liaise closely with UN HQ staff on matters relating to records management and archives.
6. Provide substantive support in the planning, and coordination of Tribunal-wide archival projects to ensure the preservation of the Tribunal’s archival legacy as a part of the ICTR completion strategy. Coordinate the administrative aspects of the Tribunal-wide archiving activities, prepare and present in-house records management and archives training programs for ICTR staff, and provide regular updates to management to assist in the preparation of the ICTR’s reports on legacy issues.
7. Manage the development of storage and preservation strategies for the audio-visual and exhibit collection of the judicial records. Supervise, review and provide technical and administrative oversight on the audio-visual digitization and redaction project and ensure the long-term preservation and public accessibility to the audio-visual holdings of the Judicial Records and Archives Unit.
Other Skills
A demonstrated understanding of the importance of confidentiality and security in a legal environment is required; a familiarity with the cases and work of the ICTR would be a definite asset. Demonstrated sensitivities and an understanding of the realities of working on a team in a multi-cultural environment are required.
Competencies
Core Competencies:
Communication:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed
Teamwork:
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Planning & Organizing:
-Develops clear goals that are consistent with agreed strategies
-Identifies priority activities and assignments; adjusts priorities as required
-Allocates appropriate amount of time and resources for completing work
-Foresees risks and allows for contingencies when planning
-Monitors and adjusts plans and actions as necessary
-Uses time efficiently
Accountability:
-Takes ownership of all responsibilities and honours commitments
-Delivers outputs for which one has responsibility within prescribed time, cost and quality standards
-Operates in compliance with organizational regulations and rules
-Supports subordinates, provides oversight and takes responsibility for delegated assignments
-Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client
Creativity:
-Actively seeks to improve programmes or services
-Offers new and different options to solve problems or meet client needs
-Promotes and persuades others to consider new ideas
-Takes calculated risks on new and unusual ideas; thinks "outside the box"
-Takes an interest in new ideas and new ways of doing things
-Is not bound by current thinking or traditional approaches
Technological Awareness:
-Keeps abreast of available technology
-Understands applicability and limitations of technology to the work of the office
-Actively seeks to apply technology to appropriate tasks
-Shows willingness to learn new technology
Commitment to Continuous Learning:
-Keeps abreast of new developments in own occupation/profession
-Actively seeks to develop oneself professionally and personally
-Contributes to the learning of colleagues and subordinates
-Shows willingness to learn from others
-Seeks feedback to learn and improve
Managerial Competencies:
Vision:
-Identifies strategic issues, opportunities and risks.
-Clearly communicates links between the Organization’s strategy and the work unit’s goals.
-Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction
-Conveys enthusiasm about future possibilities
Leadership:
-Serves as a role model that other people want to follow
-Empowers others to translate vision into results
-Is proactive in developing strategies to accomplish objectives
-Establishes and maintains relationships with a broad range of people to understand needs and gain support
-Anticipates and resolves conflicts by pursuing mutually agreeable solutions
-Drives for change and improvement; does not accept the status quo
-Shows the courage to take unpopular stands
Empowering Others:
-Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work
-Encourages others to set challenging goals
-Holds others accountable for achieving results related to their area of responsibility
-Genuinely values all staff members' input and expertise
-Shows appreciation and rewards achievement and effort
-Involves others when making decisions that affect them
Managing Performance:
-Delegates the appropriate responsibility, accountability and decision-making authority
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills
-Monitors progress against milestones and deadlines
-Regularly discusses performance and provides feedback and coaching to staff
-Encourages risk-taking and supports creativity and initiative
-Actively supports the development and career aspirations of staff
-Appraises performance fairly
BuildingTrust:
-Provides an environment in which others can talk and act without fear of repercussion
-Manages in a deliberate and predictable way
-Operates with transparency; has no hidden agenda
-Places confidence in colleagues, staff members and clients
-Gives proper credit to others
-Follows through on agreed upon actions
-Treats sensitive or confidential information appropriately
Judgement/ Decision-making:
-Identifies the key issues in a complex situation, and comes to the heart of the problem quickly
-Gathers relevant information before making a decision
-Considers positive and negative impacts of decisions prior to making them
-Takes decisions with an eye to the impact on others and on the Organization
-Proposes a course of action or makes a recommendation based on all available information
-Checks assumptions against facts
-Determines that the actions proposed will satisfy the expressed and underlying needs for the decision
-Makes tough decisions when necessary
Core Values
Core Values: Integrity, Professionalism and Respect for Diversity
Education
An advanced university degree in Information/Records Management, or an equivalent discipline. Knowledge of modern records management archival practices in an international judicial setting. A first level degree in Information Management in combination with qualifying expereince in Information management may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of seven years experience in the field of archives management, of which at least two years should be in the United Nations or another international organization. Must have full operational understanding of UN archival principles and procedures; experience in a legal environment and knowledge of judicial processes is a definite asset. Experience in the management of electronic record-keeping and archival systems is required; familiarity with international metadata standards and the management of multi-media records are advantages.
Languages
English and French are the working languages of the ICTR. For the advertised post, excellent drafting and communication skills in English are required. A working knowledge of French would be an assest.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE ACCEPTED.
UN staff members must attach copies of their last two Performance Appraisal System evaluations to their applications.
Special Notice
This job opening is also available to candidates at the FS-5 and FS-6 levels. In case an FS-5 candidate is selected, he/she will be appointed at the FS-6 level. An FS-6 applicant, who does not meet the time-in-grade requirement, when selected, will be appointed at the FS-6 level.
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