Document Management Specialist, FG IV. CEDEFOP, Thessaloniki. Open until 3 November 2020

 

EXTERNAL NOTICE FOR THE POST OF:

DOCUMENT MANAGEMENT SPECIALIST

RESEARCH SUPPORT SERVICE

Deadline for applications 03 November 2020 – 13:00 Greek time (CET+1)

Reference Cedefop/2020/06/CA

Type of contract Contract agent 3a (1)

Function group/grade FG IV

Initial contract duration 5 years renewable

Place of employment Thessaloniki (Greece)

We are looking for a highly motivated, service-driven and team-oriented professional with

experience in document management, records management and library activities to join

Cedefop’s Research Support Service.

1. IS THIS JOB FOR YOU?

The Research Support Service contributes to Cedefop’s objective of establishing the Agency

as an authoritative source of information on Vocational Education and Training (VET).

The Research Support Service provides solutions for information retrieval such as a discovery

tool, which allows simultaneous search through subscribed and open access resources.

Cedefop’s Open Access policy foresees the setting up of a repository to preserve and

disseminate digital copies of Cedefop’s intellectual outputs, and to promote its work to a wider

community of researchers, policy makers, social partners and practitioners.

The Research Support Service also supports Cedefop staff in the operational departments by

providing access to relevant scientific information services in a prompt manner.

Document management - encompassing records management and archives - is an important

element of Cedefop’s internal control framework and good administration. The Cedefop

records management policy has a central role in establishing Agency-wide rules on the

management of documented information, how it is categorised, tagged and retained, and how

adherence to retention and other management policies can be assessed and enforced.

As Document Management Specialist you will support all projects and activities by maintaining

the discovery tool and other electronic resources, acquiring information products on request,

organising the information collected for and from all Cedefop projects in one unique access

point, disseminating research results, providing training for Cedefop’s staff, and ensuring longterm preservation of Cedefop outputs. The Document Management Specialist will also ensure

that Cedefop’s staff members understand and apply the records management policy, the

classification plan and retention schedule.

The Research Support Service counts currently three staff members and a trainee. The service

is part of the 25 staff members of the Department for Communication, which also includes

External Communication, Web portal and Publications. You will report to the Head of Library

and Documentation.

Your key responsibilities:

Support research and operational activities:

• monitor online resources;

• manage subscriptions to online information resources, services and databases;

• assist with the information needs of project managers and create specialised

bibliographies;

• provide training and support in information retrieval and the use of referencing and

citation tools;

• catalogue and coordinate cataloguing in Cedefop's bibliographical databases, e.g. by

trainee, contractors or assistants.

Document management activities, such as:

• oversee the management of records, electronic and physical, and the tasks of

Cedefop's Records Bank Correspondents (2);

• oversee the mail registration system, procedures and operation;

• advise management, review and update records/archives policies and procedures to

ensure alignment with relevant governance (e.g. Cedefop's founding regulation,

Cedefop's financial regulation and relevant EU regulations, including privacy

regulations);

• ensure the correct use of the electronic document management system (EDMC), in

close collaboration with the ICT service;

• train staff on archives appraisal and records management practices;

• appraisal of Cedefop archives and transfer of historical archives (3) to the Historical

Archives of the EU.

Support communication activities:

• collect data about the impact of Cedefop's publications in key EU policy documents

and the scientific literature;

• advise and support the Open Access repository project;

• support the preparation of tendering procedures in the field of library and information

services.

2) Records Bank Correspondents are staff members of Cedefop who are responsible for carrying out

records management duties within a Department/Service/Function.

3) Most historical Cedefop documents are in French.

2. WHY CEDEFOP?

Cedefop is one of the EU’s decentralised agencies. It supports the design of well-informed

European vocational education and training (VET) policies and contributes to their

implementation. These policies help the citizens to acquire the skills they need in today’s and

tomorrow’s society and labour market.

The work of the Agency includes research and policy analysis at EU level to provide innovative

evidence, share data and support mutual-learning across EU countries.

Cedefop's areas of work comprise vocational education and training and apprenticeship

reforms, current and future skill needs in the labour market, recognition of qualifications and

the validation of work-based learning.

Cedefop works together with the European Commission, Member States and social partners.

The work of the Agency is governed by a Founding Regulation, which also defines its

objectives and tasks.

Cedefop has its seat in Thessaloniki, Greece (Life in Thessaloniki). The Agency offers an

international and stimulating workplace, with about 130 staff from EU countries.

To find out more about Cedefop, visit our website.

3. WHAT ARE THE SELECTION REQUIREMENTS?

3.1. Eligibility criteria

For your application to be considered eligible, you must fulfil all the following requirements on

the closing date for submission of applications:

General conditions

• be a citizen of one of the Member States of the European Union (4) and enjoy full rights

as a citizen;

• have fulfilled any obligations imposed by the laws on military service;

• be physically fit to perform the duties relating to the post (5).

Education and experience

• have a level of education which corresponds to completed university studies (6) of at

least three years attested by a diploma.

4) To be able to apply you must be a citizen of at least one EU Member State. If you are only UK citizen you can no longer apply after 31 January 2020.

5) Before appointment, the successful candidate must undergo a medical examination.

6) Only qualifications issued by EU Member State authorities and qualifications recognised as equivalent by the relevant EU Member State authorities (e.g. Naric) will be accepted.

Language skills

• have a thorough knowledge of one of the languages of the European Union and a

satisfactory knowledge of another language of the European Union (7).

Contract agents from Cedefop and other EU agencies are also invited to apply in accordance

with the following Cedefop rules.

Non-compliance with any of these eligibility criteria will result in the exclusion of the candidate

from the selection process and the application will not be evaluated further.

3.2. Selection phase

The selection will be carried out by a selection panel appointed by the Executive Director. The

selection panel will assess all eligible applications against the selection criteria described in

this Section 3.2, using as a reference the description of the role in Section 1 of the vacancy

notice.

The selection panel may be assisted by an external consultant in the assessment of

applications and the preparation of interviews.

3.2.1. Preselection based on the application documentation

The selection panel will assess the information contained in your motivation and preselection

form (see Section 5. ‘How to apply?’) to decide if you should be invited to a written test and

interview.

It is important that you explain explicitly in the motivation and preselection form how you meet

(a) the essential preselection criteria and (b) the other preselection criteria. The assessment

of both (a) the essential preselection criteria and (b) the other preselection criteria is carried

out solely based on the motivation and preselection form.

(a) Essential pre-selection criteria:

For your application to be considered further, you must meet all the below essential criteria:

• at least 2 years of full-time equivalent professional experience as a document

management specialist, records management specialist or librarian in the past 5

years (8);

• English: level C1 in all dimensions as per the CEFRL (9).

(b) Other pre-selection criteria

Only if your application meets the above essential preselection criteria will it be scored against

the following other preselection criteria. The non-fulfilment of one or more of these other

7) Satisfactory knowledge is considered level B2 or above as referenced in the Common European Framework of Reference. Knowledge of a third language of the European Union is necessary for the first promotion after recruitment.

8) The work experience does not have to be consecutive.

9) Level C1 or above as referenced in the Common European Framework of Reference.

preselection criteria will not result in your exclusion from the preselection process but may

affect your score and thus your chances of being invited for test and interview.

The criteria below are presented in order of priority:

• professional experience (10) with library and records management standards for data

input and metadata;

• professional experience with library ICT applications, discovery tools and curation of

electronic resources;

• professional experience with reference or citation management tools;

• professional experience with documents and records management or digital archives;

• professional experience with open access repositories;

• professional experience in document management in a research environment;

• French: at least B1 in all dimensions as per CEFRL (11).

In the preselection phase, candidates may be contacted to verify or clarify the facts presented

in the application documentation via a telephone interview or in writing. The telephone

interview and/or a written clarification request is an intermediate step in the preselection. It

does not entitle candidates to be invited for an interview and a written test.

Around ten eligible candidates, who obtain the highest scores and at least 50% of the

maximum score, for the above other preselection criteria will be invited for an interview and a

written test.

3.2.2. Interview and written test

This stage of the selection procedure will allow you to prove your suitability for this post. The

selection panel will conduct the competency-based interview and assess the written test, which

will be evaluated anonymously.

The interview will cover the following areas of professional experience and competences:

• ability to effectively organise and systemise information;

• ability to efficiently manage different tasks;

• high level of service orientation;

• ability to work co-operatively in a team and across the organisation;

• ability to communicate clearly and effectively in English.

The written test will assess your:

• ability to search for and retrieve EU policy and/or academic/scientific information

relevant to a query;

• ability to catalogue and classify a VET related grey literature document;

• knowledge of open access or open science;

• knowledge of documents and/or records management;

• comprehension of written French.

10) Experience in all the selection criteria means participation in at least one project.

11) As referenced in the Common European Framework of Reference.

The outcome of the interview will count for 60% and the outcome of the written test for 40% of

the final score.

The tests and interviews are planned to take place in November 2020. Further information on

the organisation of the tests and interviews, which may take place remotely, will be provided

upon invitation.

3.3. List of suitable candidates and appointment

As a result of the interviews and written tests the selection panel will propose the most suitable

candidate(s) for this post to be placed on the list of suitable candidates. In order to be proposed

to be placed on the list of suitable candidates you must obtain a minimum of 60 % of the total

points.

The Executive Director will appoint the successful candidate to this post from the list of suitable

candidates.

If needed, a second interview could be organised prior to the appointment. The content of the

second interview will be in line with the selection criteria established in the vacancy notice.

The appointment of the successful candidate to the post will be finalised after all necessary

supporting documents have been checked. The successful candidate will undergo a probation

period of 9 months.

The list of suitable candidates may be used for future recruitment for the position advertised in

the notice of vacancy. Please note that inclusion in the list does not guarantee recruitment.

The list is valid 31 December 2021. The Executive Director may extend the validity of the list.

4. WHAT DO WE OFFER?

• contract agent 3a (12) with an initial duration of 5 years (renewable);

• internal and interagency mobility: In case of internal and interagency mobility,

Cedefop and the selected candidate shall conclude a contract of employment in

accordance with the Cedefop rules.

• function group FGIV;

• as an example, the monthly basic salary for function group FGIV/grade 13 is 3,531

EUR, and is multiplied by the corrective coefficient for Greece (currently 81.8 % and

reviewed annually);

• salaries are subject to a Union tax deducted at source and are exempt from national

taxation;

• depending on the individual family situation and the place of origin, the jobholder may

be entitled to expatriation allowance (16% of the basic salary), household allowance,

dependent child allowance, education allowance, pre-school allowance, installation

allowance, reimbursement of removal costs and/or initial temporary daily subsistence

allowance, VAT exemption allowance on certain goods for a period of a year;

• additional financial support for the schooling of children;

12) Staff Regulations of Officials and the Conditions of Employment of Other Servants of the European Union.

• annual leave entitlement of two days per calendar month plus additional days for age,

grade, home leave if applicable and in addition circa 18 public holidays per year;

• EU Pension Scheme (after 10 years of service);

• EU Joint Sickness and Insurance Scheme (JSIS), accident and occupational disease

coverage, unemployment, invalidity allowance and insurance;

• professional training and development opportunities;

• flexible working arrangements, including teleworking.

Further information regarding rights, conditions of employment and benefits can be found in

the Staff Regulations of Officials and the Conditions of Employment of Other Servants of the

European Union.

5. HOW TO APPLY?

Please submit your application through the online system by Tuesday 03 November 2020 at

13:00 Greek time (CET+1).

The online application, the motivation and preselection form and the CV must be submitted in

English.

We strongly recommend that you read the instructions to applicants and the frequently asked

questions before you start filling in your application.

To register and apply, please go to the vacancies section on Cedefop’s website, click on the

name of the vacancy notice and follow the instructions.

In addition to filling in the online application you must attach:

• the motivation and preselection form duly filled in;

• a detailed CV preferably in the Europass format;

• a copy of your diploma(s) and/or certificate(s) (13).

Please note that the assessment of both (a) essential preselection criteria and (b) other

preselection criteria (Section 3.2.1. (a) and (b) of this vacancy notice) is carried out solely

based on the motivation and preselection form. The motivation and preselection form is

available from here and should be downloaded from there. It is compulsory to use the template

provided. If this document is missing or if the wording of the preselection criteria has been

altered or any of the criteria have been deleted, your application is considered incomplete.

Your CV will be used as a supporting document to the application. It will only be used to gather

further information on your career and experience, if necessary.

Incomplete applications or applications received after the deadline will be rejected.

Candidates are strictly forbidden to make any contact relating to this selection process with

the selection panel and the Executive Director, or members of Cedefop’s management, either

directly or indirectly. Any infringement of this rule will lead to disqualification from the selection

process.

13) You must always attach your undergraduate degree (e.g. bachelor). Optionally, postgraduate diplomas (e.g. master, PhD) and certificates may also be attached.

6. EQUAL OPPORTUNITIES

Cedefop applies a policy of equal opportunities and accepts applications without distinction on

any grounds.

7. PROTECTION OF PERSONAL DATA

Cedefop ensures that applicants’ personal data are processed in line with Regulation (EU)

2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection

of natural persons with regard to the processing of personal data by the Union institutions,

bodies, offices and agencies and on the free movement of such data, and repealing Regulation

(EC) No 45/2001 and Decision No 1247/2002 and on the free movement of such data. You

can find detailed information om how personal data is processed in the context of the selection

procedures in the privacy statement.

8. DECLARATION OF COMMITMENT TO SERVE PUBLIC

INTEREST INDEPENDENTLY

The successful candidate will be required to sign a declaration of commitment to act

independently in the public interest and to sign a declaration in relation to interests that might

be considered prejudicial to his/her independence. Applicants must confirm their willingness

to do so in their application.

9. APPEAL PROCESS

If a candidate considers that s/he has been adversely affected by a particular decision, s/he

can lodge a complaint under Article 90(2) of the Staff Regulations of Officials and Conditions

of Employment of Other Servants of the European Union, at the following address:

CEDEFOP

The Executive Director

EUROPE 123

‘SERVICE POST’

GR – 570 01 Thermi (Thessaloniki)

Any complaint must be lodged within three months after the candidate has been informed of

the decision concerning his/her application.

Should the complaint be rejected, pursuant to Article 270 of the Treaty on the Functioning of

the European Union and Article 91 of the Staff Regulations of Officials and the Conditions of

Employment of Other Servants, a candidate may request judicial review of the act. For details

on how to submit a judicial appeal and how to determine the deadlines, please consult the

website of the General Court.

Any citizen of the European Union or any natural or legal person residing in a Member State

may make a complaint for maladministration pursuant to Article 228(1) of the Treaty on the

Functioning of the European Union. Please consult the website of the European Ombudsman

for further information on the arrangements for complaints to the Ombudsman.

Please note that complaints to the European Ombudsman do not have the effect of suspending

the period mentioned in Articles 90 and 91 of the Staff Regulations of Officials and Conditions

of Employment of Other Servants for lodging complaints or submitting an appeal pursuant to

Article 270 of the Treaty on the Functioning of the European Union. Please note also that under

Article 2(4) of the General conditions governing the performance of the Ombudsman’s duties,

any complaint lodged with the European Ombudsman must be preceded by the appropriate

administrative approaches to the institutions and bodies concerned.