Consultancy, Taxonomy Specialist. UNICEF, New York. Open untl 17 November 2017

Consultancy - Taxonomy Specialist - ICTD/DOC, New York

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Job Number: 508566 | Vacancy Link
Locations: Headquarters Locations: United States of America
Work Type : Consultancy

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.

Background
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Enterprise Content Management (ECM) project’s goal is to take a systemic approach that introduces and institutionalizes Electronic Content Management (including systems, policies, procedures, standards, guidance, and governance), providing improved search functionality, document and records management, archives management, content management, content reuse and repurposing, and collaboration across UNICEF. As additional benefit it seeks to reduce risks, improve usability of tools, provide significant savings, enable new organizational capabilities and comply with several audit recommendations. These goals will be implemented in keeping with the organizational strategy and information management requirements of stakeholders in various business areas.

The Digital Strategy Section (DSS) within the Division of Communication (DOC) comprises Web, Social Media and Multimedia teams working together to create compelling public-facing content, including web stories, blog posts, photo essays, Facebook posts, Twitter campaigns and videos for distribution via unicef.org, our blogging platform (UNICEF Connect), YouTube, news media, and other outlets and platforms. Through multiple platforms and in multiple languages, DSS draws attention to the many facets of UNICEF’s work, encouraging public support, participation and action, as well as ensuring greater transparency and accountability. By measuring and testing our efforts, we also use data to inform content and engagement choices.

Purpose of the Assignment
This role will be responsible for the creation, implementation and maintenance of key facets of UNICEF’s taxonomy and controlled vocabularies to help contributors, internal and external end-users easily find and identify content on UNICEF’s digital platforms, including primarily the UNICEF website and the UNICEF intranet:

• The UNICEF taxonomy and its relevant facets will be available for use internally (intranet) and externally (UNICEF website) within search, directory and regional categorization, content tagging, navigation, filtering and URL structures. It will also support SEO externally. If required, separate but harmonized versions of the taxonomy can be established and maintained for internal and external contexts, based on requirements to be assessed during the assignment;
  
• The taxonomy shall wherever appropriate make use of alternate term mapping (including mapping of ‘street level terms’ commonly used to official UNICEF/UN terms), and related term mapping, to ensure the best possible results retrieval by end users;
  
• Subject matter experts shall be consulted, under the guidance of the team lead, for taxonomy development and maintenance. They shall include experts in technical areas, as well as DOC writers and editors;
  
• The taxonomy manager will help guide the ongoing governance and management of taxonomic components within UNICEF, by recommending guidance, and proposing procedures for ongoing maintenance and management of taxonomies;
  
• The organization is preparing for the use of taxonomy management platforms to support auto-categorization of content. The taxonomy manager will work with these platforms to support integration of taxonomies with content management systems for this objective

Reporting Structure
The Taxonomy Specialist is being hired by two UNICEF Divisions working in cooperation: DOC (Digital Strategy Section) and ICTD (ECM team).

Key responsibilities

• The selected candidate will split his/her work time 50/50 between DOC and ICTD
• Review existing taxonomy work
• Establish clear and useable taxonomy and classification standards, and adherence systems
• Work with internal subject matter experts and web team editors to edit and develop a taxonomy and controlled vocabulary based on input from data sources
• Develop and implement taxonomic facets for intranet, documents and records
• Participate in the deployment of organizational-level content management tools and strategies.
• Study and understand user behaviour (internal and external) and provide the best overall taxonomy experience
• As needed, support taxonomy mapping and normalization efforts
• Map legacy systems to internal and external standards and integrate said systems with new framework
• Work with User Experience, Search, Data Science, Engineering, Knowledge Exchange, IT, and other key stakeholders
• Fulfill various departmental administrative functions: liaising with vendors, consultants or staff as needed
• Manage and maintain taxonomy components across all delivery platforms 

Expected Deliverables

• Establish clear and useable taxonomy and classification standards, and adherence systems
• Develop and implement taxonomic facets for intranet, documents and records
• Map legacy systems to internal and external standards and integrate said systems with new framework

Requirements:

• Demonstrated experience in developing and implementing a corporate taxonomy, providing taxonomy support for document/records management, and classification of content via taxonomy-driven classification tools.
• Relevant educational degree (e.g. MA in Library Science, Museum/Archival Studies or related field) or equivalent experience
• At least two years’ experience working with taxonomy creation and implementation, and with classification systems
• Strong understanding of taxonomy and ontology development and controlled vocabularies
• Demonstrated experience in developing and implementing a corporate taxonomy for content management and classification
• Strong oral and written communication skills, including excellent written communication skills in English, particularly spelling, vocabulary and syntax
• Excellent time-management and organizational skills
• Strong relationship skills to facilitate gathering of taxonomy inputs and requirements from internal partners
• Strong research, analysis and problem solving skills
• Advanced computer skills, with attention to Excel
• The following are desirable: Experience with content management (e.g. ECM/DAM/WCMS) tools and technologies; international experience in multilingual/multicultural environments; experience with data analytics or with databases and SQL

Languages:
English and French are the working languages of UNICEF. For the post advertised, fluency in English is required

Evaluation method
Each applicant will be evaluated based on the cumulative analysis methodology (weighted scoring method), where the award of the contract will be made to the individual consultant or vendor whose offer has been evaluated and determined as:

• Responsive/compliant/acceptable; and
• Having received the highest score out of a pre-determined set of technical skills and financial proposal specific to the solicitation.

Technical Criteria weight: [70%]
Financial Criteria weight: [30%]

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable).  Applications submitted without a daily/monthly rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date Thu Nov 02 2017 14:00:00 GMT+0100 (Romance Standard Time) Eastern Daylight Time
Closing Date Fri Nov 17 2017 05:55:00 GMT+0100 (Romance Standard Time)