Monday, July 11, 2016

Knowledge Management Specialist - SharePoint Administrator, P-3. UNICEF, New York. Open until 8 August 2016

Job Number: 496791 | Vacancy Link
Location: Division of Human Resources, UNICEF NYHQ
Work Type : Fixed Term Staff

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position
The incumbent of this post will be responsible for management, setup and maintenance of emergent Enterprise Records Management platform for both electronic and physical records. This would involve setup, configuration, maintenance, support, custom development, environment and application security management, and customization of SharePoint environment integrating with Third Party software for all UNICEF's electronic and physical records. This includes building records management systems frameworks, definition and setup of metadata and classification schemas, management of document repositories, integration, setup and management of hierarchical storage management systems as defined by the ECM project. The incumbent will also provide expert advice on best practices and techniques for the development and operationalization of enterprise records management solutions.

Key Expected Results
  • Plan, identify, and maintain original and current configuration of requirements documentation, design documentation, hardware/software, and related documentation. Setup configuration with data management, enforcing policies, and processes for products. Draft and document policies and procedures for the administration (governance, security, replication, clustering) and management of the environment including disaster recovery.
  • Responsible for the effective technical management of the organization's records and document management application infrastructure. The duties entail planning, testing, and implementation phases related to the periodic upgrades of the records and archive management environment.
  • Coordinate with corporate-wide SharePoint development teams and business users in product testing, User Acceptance Testing (UAT), and implementation of Solutions. Integrate and interface Enterprise Records Management solutions with other IT systems operational within UNICEF such as ERP application
  • Administration, maintenance, monitoring, and support for the UNICEF Enterprise records management environment Configure lists, document libraries, reports, views, groups, site collections, administered identity authentication and authorization practices. Apply operating system, , SharePoint, and 3rd party add-ons patches and cumulative updates.
  • Work closely with cross functional technical teams to elicit and validate user requirements to develop custom workflows, pages, sites, alerts, permissions, list views, and implement scripts as necessary.
  • Support management and operationalization of electronic and physical record filing systems as well disposition into Enterprise Records management systems.
  • Troubleshooting for SharePoint including Gimmal and other Records management add-on environment - understanding, gathering data, and documenting issues, analyzing, and investigating problems.
  • Provides third level technical support to the records management application administration and content owner team, including importing data to records management application from other systems.

Qualifications of Successful Candidate
  • An advanced university degree (Master's) in Computer Sciences, Software Engineering, Information System Management, Business Administration, or a directly related field(s) is required.*
  • A relevant first-level university degree (Bachelor's), in combination with 7 years of relevant work experience, may be accepted in lieu of the advanced university degree (Master's).
  • A minimum of five (5) years of relevant experience at the national or international levels in advanced SharePoint governance, administration, security, management, monitoring, system development, in support of organizational or other relevant areas is required.
  • Prior experience in managing a database driven records and archive management, content management, or document management system is required.
  • Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
  • Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
  • Prior working knowledge of Development including Power Shell and Team Foundation, .NET, C#, HTML, and XML is desirable.
  • Prior working knowledge of IIS web server and SharePoint configuration and administration is an asset.
  • Working knowledge of Windows OS is desirable.
  • Working knowledge of an enterprise database such as MS SQL Server and Oracle is desirable.
  • Previous hands on experience implementing electronic and physical records management along with user-centered design is highly desirable.
  • Working experience of Gimmal Records Management and/or related technology implementation including setup, configuration and support is plus is considered an asset.
  • Previous hands on experience in a supervisory/managerial capacity is desirable.
  • Fluency in English and French (written & verbal) is required. Knowledge of another official UN Language (Arabic, Chinese, Russian, Spanish) is considered an asset.

Competencies of Successful Candidate
  • Communicates effectively to varied audiences, including during formal public speaking
  • Sets high standards for quality of work and consistently achieves project goals
  • Able to work effectively in a multi-cultural environment
  • Ensures that team or department follows relevant company policies and procedures
  • Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources
  • Demonstrates and shares detailed technical knowledge and expertise
  • Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.
  • Sets clearly defined objectives and plans activities for self, own team or department
 To view our competency framework, please click here

This position has an end date of 31 December 2017.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date 8 Jul 2016 Eastern Standard Time
Closing Date 6 Aug 2016 Eastern Standard Time

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