Information Management Expert. ECB, Frankfurt. Open until 28 September 2017

Information Management Expert in the Information Governance Division

Reference:

2017-235-EXT

Type of contract:

Fixed-term contract until 31. December 2020, which may be extended subject to individual performance and organisational needs.

Who can apply:

EU nationals

Salary:

F/G band and benefits

Working time:

Full-time

Place of work:

Frankfurt, Germany

Closing date for applications:

Thursday, 28 September 2017

Your team

The Information Governance Division (IGO) of the Directorate General Secretariat of the European Central Bank (ECB) is seeking an Information Management Expert for its Information Management Solutions Team.

The IGO Division is responsible for:

• developing, maintaining and guiding the implementation of information management policies and procedures and providing records management services, including in the area of data protection;
• managing the ECB’s physical and electronic archives and ensuring the disclosure of archived information when required, as well as disposing of information in accordance with the ECB’s information retention policy;
• managing the ECB library and providing staff with print and electronic publications and information services;
• supporting the further development of Enterprise Information Management and coordinating the selection of systems and tools for archives and library management, as well as for collaboration, document and records management;
• providing relevant user training, maintenance and support for the ECB, the Eurosystem, the European System of Central Banks (ESCB), the European Systemic Risk Board (ESRB), the Single Supervisory Mechanism (SSM) and the Single Resolution Board (SRB).

The Information Management Solutions Team is responsible for:

• coordinating and developing information management solutions, especially DARWIN (the ECB’s electronic documents and records management system operating on OpenText Content Server);
• designing and configuring business solutions, such as communities, reports and workflows in DARWIN;
• providing DARWIN user support;
• user community and training management.

Your role

As an Information Management Expert within the team you will be entrusted with the following main tasks:

• coordination and development of functional support activities and processes, including but not limited to providing information, advice, tools and user support to ECB/SSM key users (including the ESCB and ESRB committees and secretariats) and key contact persons in other organisations using the ECB’s IM platform DARWIN;
• providing specialised support and technical awareness sessions to records management specialists, librarians and archivists at the ECB;
• communicating support-related issues with user communities;
• fostering collaboration with Information Governance and IT on support issues;
• supporting and coaching colleagues on advanced functional or technical topics;
• contributing to application management and resolving advanced issues/questions;
• collecting, evaluating and prioritising requirements and process optimisations for information management solutions;
• designing and configuring (using DARWIN functionality) advanced workflows, reports and customised web interfaces, etc.;
• participating in projects in different roles (e.g. coordination, business analyses, testing);
• selecting, implementing and supporting new information management solutions.

Qualifications, experience and skills

You will bring to the role:

• a master’s degree (ideally in IT, business administration, information management or a related
  field) or a bachelor’s degree combined with four years of experience in a relevant field;
• at least four years’ recent full-time-equivalent experience in the field of information technology or knowledge, records or information management, or a similar discipline;
• at least two years’ recent full-time-equivalent experience in implementing, managing and supporting EIM solutions;
• knowledge and experience of the principles and practices in the domain of information, records and/or archives management;
• specific professional experience with an OpenText Content Server platform would be a strong asset;
• knowledge of software development and application management disciplines would be an asset (e.g. web development, JavaScript, SQL);

• project management experience would be an asset;
• business analysis experience would be an asset;
• an awareness of, and interest in, the functioning of the ECB and the ESCB;
• an advanced command of English (oral and written);
• a good knowledge of at least one other official language of the EU;
• a working knowledge of standard MS Office applications (Word, Excel and PowerPoint).

You will also bring your ability to understand customer needs, work as part of a team, show commitment, take initiative, analyse information, manage processes and achieve objectives.

Application and selection process

Find more information under “How you can join us”:

Assistant of the Archivist (3 positions). UN Volunteers/UNICEF, Ndjamena. Open until 09 September 2017

Advertised on behalf of
						Agency UNICEF Title Aide-Archiviste (Nombre de place: 3) Job ID 11792 Practice Area - Job Family Management Vacancy End Date (Midnight New York, USA) 09/09/2017 Duty Station Ndjamena, Chad Education & Work Experience F-2-Year College Degree - 2 year(s) experience Languages Required: Desired: French English Grade GP Vacancy Type National Regular UN Volunteer Posting Type Common System Bureau Africa Contract Duration 12 mois Aide-Archiviste - Nombre de place: 3
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		Background Préambule : Le programme des Volontaires des Nations Unies (VNU) est au sein des Nations Unies l’organisation qui, au niveau mondial, est chargée de promouvoir le volontariat pour la Paix et le Développement. Le volontariat profite à la fois à l’ensemble de la société et à la personne qui se porte volontaire. Les Volontaires des Nations Unies contribuent à la paix et au développement en faisant du plaidoyer pour le volontariat en général, en encourageant les partenaires à intégrer le volontariat dans leurs programmes de développement et en mobilisant des volontaires. Dans la plupart des cultures, le volontariat est profondément ancré et établi dans les sociétés avec la tradition de partage et d’entraide au sein des communautés. A cet égard, les Volontaires des Nations Unies prennent part aux différentes formes de volontariat et joue un rôle important pour le développement et la paix en collaboration avec les partenaires, les agences hôtes et les communautés locales. Durant toute leur affectation, les Volontaires des Nations Unies font la promotion du volontariat à travers leur action et leur conduite. S’engager dans les activités volontaires peut effectivement et positivement enrichir leur compréhension des réalités sociales et locales, aussi bien que créer un pont entre eux-mêmes et les personnes dans leur communauté d’accueil. Ceci rend le temps qu’ils dépensent en tant que volontaire plus valorisant et productif. Brève description du Projet :    Le Volontaire des Nations Unies travaillera en collaboration avec l’Archiviste pour la mise en place d’un système d’archivage efficace. Les responsabilités décrites ci-dessous seront accomplies en appui et sous la supervision de l’Archiviste de l’UNICEF au Tchad. Contexte organisationnel : UNICEF doit réviser périodiquement ses documents comptables, financiers, de budget et administratifs avec pour objectif de les classer en ‘permanent’, ‘non-permanent’ ou de ‘routine’ afin de leur appliquer la période de rétention qui leur corresponde, telle que définie dans la Politique Administrative et Financière de l’UNICEF n°1, supplément 3. Il est aussi nécessaire de remplir strictement les critères requis par les programmes financés par l’UNION Européenne, lesquels inclus la conservation des documents jusqu’à une période de 5 ans après la fin des programmes. Un système moderne efficace de gestion des documents du bureau permettra à l’UNICEF de ressortir l’information requise instantanément. Duties and Responsibilities Sous la supervision directe de l’Archiviste international VNU, le/la volontaire des Nations Unies nationale effectuera les tâches suivantes : Tri des documents Classement des documents ; Constitution et indexation de dossiers ; Conditionnement des documents ; Rangement des documents ; Saisie, impression d’étiquettes de réperage/localisation Découpage et collage des étiquettes sur les conditionnements ; Enregistrement informatique via une base de données créée ; Inventaire des documents à détruire. Resultats attendus Le système d’archivage de l’UNICEF au Tchad est opérationnel au niveau du bureau ; Un inventaire des archives existantes est établi par section et par année ; Un inventaire des archives à détruire est établi par section et par année. Tous les documents traités sont stockés de façon sûre et sont facilement récupérables en cas de besoin. Un rapport sur les résultats concernant le volontariat pour la paix et le développement pendant l’affectation, comme par exemple le nombre de volontaires mobilisés, la participation aux activités et la contribution au développement des capacités. Competencies Compétences et valeurs : Motivation à contribuer à la paix et au développement et à servir les autres ; Bonne aptitude interpersonnelle, en réseautage (networking) et en communication ; Respect de la diversité et adaptabilité aux autres cultures, environnements et conditions de vie. Required Skills and Experience Au moins deux (02) années d’expérience professionnelle La maîtrise du Français écrit et parlé est obligatoire, la connaissance de l’Anglais serait un atout. Bonne maîtrise de l’outil informatique avec des logiciels de bureau (Word, Excel et autres). Disclaimer United Nations Volunteers is an equal opportunity programme which welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, nationality and culture. United Nations Volunteers reserves the right to select one or more candidates from this announcement.  We may also retain applications and consider candidates applying to this opening for other openings with United Nations Volunteers with similar assignment description, experience and educational requirements.

Archives Assistant, FS-4. MICT, Arusha. Open until 15 September 2017

Posting Title:	ARCHIVES ASSISTANT, FS4
Job Code Title:	ARCHIVES ASSISTANT
Department/Office:	International Residual Mechanism for Criminal Tribunals
Duty Station:	ARUSHA
Posting Period:	17 August 2017 - 15 September 2017
Job Opening Number:	17-Documentation and Information -RMT-83573-R-Arusha (R)
Staffing Exercise	N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

           

 

Special Notice

The appointment is limited to the Mechanism. Appointment of the successful candidate on this position will be limited to the initial funding of the post. Extension of the appointment is subject to the extension of the mandate and/or the availability of funds. Appointments of staff members in the United Nations are subject to the authority of the Secretary-General.

              

Org. Setting and Reporting

This position is located in the Archives and Records Section of the Registry of the Mechanism for International Criminal Tribunals, Arusha Branch. Under the supervision of the Head of MARS Arusha, the incumbent will be responsible for supporting the work of the Archivists in the management of the records and archives management by the Mechanism for International Criminal Tribunals.

               

Responsibilities

Undertake tasks related to the accessioning, arrangement and description, storage, preservation and conservation, and accessibility of the archives and records managed by MARS Arusha:
- Provide records storage and retrieval services for client offices.
- Arrange transfers of records from client offices to the Section’s repositories.
- Process consignments of transferred records, ensuring that they meet required standards and are stored securely, under the direction of the archivists.
- Maintain records of records transfers.
- Retrieve/return/update records on request of client offices.
- Maintain records of retrievals and loans.
- Assist client offices with complex searches for records.
- Maintain stocks of specialist recordkeeping supplies and issue them to client offices on request.
- Implement Records Retention Schedules and other disposition instructions.
- Maintain the Section’s repositories in good order.
- Undertake environmental monitoring checks.
- Monitor use of space.
- Implement security controls.
- Maintain logs, registers and other records of repository management activities.

Support the work of the archivists by assisting in the development and implementation of policies and procedures for the management of the Archives. Assist with preparation and dissemination of finding aids for archives. Assist in the provision of access to archives, and the provision of information and support to researchers. Assist with preparation of presentation and publicity materials.

Support the development and implementation of recordkeeping improvement projects.

Perform other duties as required.

              

Competencies

Professionalism: Knowledge of UN records and archives policies, procedures and practices. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

              

Education

High school diploma or equivalent. Completion of a training or educational programme in archives and records management or a related field is desirable.

              

Work Experience

Minimum of six years of progressively responsible experience in archives management, records management, information management or related area is required. Experience in working with records in both physical and digital format is highly desirable. Experience in international organizations or international tribunals or national courts is desirable.

              

Languages

English and French are the working languages of the Mechanism. For the post advertised, fluency in oral and written English is required. Working knowledge of French is desirable.

              

Assessment

There may be a technical test followed by a competency based interview.

              

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

              

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Head, Records and Archives Section. WIPO, Geneva. Open until 10 September 2017

Head - 17184-TA Records and Archives Section, Conference and General Services Division, Administration and Management Sector Grade - P4 Contract Duration - 1 year Duty Station  : CH-Geneva Publication Date  : 16-Aug-2017   Application Deadline  : 10-Sep-2017, 11:59:00 PM   The deadline for applications has been extended to September 10, 2017. IMPORTANT NOTICE REGARDING APPLICATION DEADLINE:  please note that the deadline for applications is indicated in local date and time. 1.         Organizational context Organizational Setting The position is located in the Records and Archives Section of the Conference and General Services Division, Administration and Management Sector. The Section is responsible for the development and implementation of policies and procedures governing the creation, management, protection and preservation of WIPO's organizational records; and for managing the WIPO archive. The Section also administers the daily registration, distribution and tracking of official correspondence (excluding transactions relating to WIPO's global IP registration systems). The role of the Section is evolving to include wider participation in the development of cross-cutting knowledge management strategies and good practices to support WIPO's business needs. Purpose Statement The Head of Section will lead the Section for up to two years through a transitional period of changing roles and requirements in this area. The Head will work with the Director of the Division to deliver policies and initiatives that strengthen records management as well as wider knowledge management at WIPO, including in the context of the introduction of an integrated Enterprise Content Management (ECM) system. Reporting Lines The incumbent works under the supervision of the Director of the Conference and General Services Division. 2.         Duties and responsibilities The incumbent will perform the following principal duties: (a)      Review - and develop proposals to improve - internal business-processes, systems, resources, policies and practices in relation to WIPO's record management objectives. (b)      Oversee the implementation and use of records management-related digital capabilities in the roll-out of WIPO's new ECM system, ensuring consistency with business and user needs.  Collaborate with the ECM project teams to support the ongoing integration of the system within WIPO’s wider information management framework. (c)      Provide expert advice to WIPO managers and staff, leveraging knowledge of records and archive management and technologies to encourage best practice across the Organization. (d)      Deliver training, capacity-building and awareness-raising activities for WIPO staff to help build a systematic records management culture. Educate staff in the use of the ECM system for records management and wider knowledge management purposes, fostering appropriate changes in working practices. Review and continue to improve guidance and information materials for staff, including on the Intranet. (e)      Work with internal stakeholders to ensure that records management-related tools are kept up-to-date, comply with relevant policies, and are communicated and used effectively, including Records Retention Schedules, the Records Management Classification scheme and business unit File Plans. (f)       Assist the Director of the Division in the development and implementation of an Organization-wide strategic roadmap to strengthen knowledge management at WIPO as a means of enhancing organizational performance. Identify and promote examples of existing knowledge management good practices within the Organization. Develop new initiatives to help foster a knowledge-sharing culture. (g)      Manage the operational work of the Section, determining priorities and allocating resources for the timely and quality delivery of outputs in accordance with the annual work-plans and WIPO's results-based management framework. (h)      Manage and supervise the staff of the Section; provide regular feedback on performance, identify training needs and build capacity to meet evolving needs; cultivate good cooperation and teamwork amongst colleagues within and outside the Section. (i)            Perform other related duties as required. 3.         Requirements Education Essential Advanced university degree in the field of information management, records and archives management, knowledge management or related subject.  A first-level university degree plus another two years of relevant experience in addition to the experience requested below may be taken in lieu of the advanced university degree. Experience Essential At least nine years relevant professional experience, including experience of archives and records management in an international organization. Experience of promoting and managing change from paper to digital records management processes. Experience of developing and implementing knowledge management initiatives. Desirable Experience and knowledge of the OpenText Content Suite platform. Languages Essential Excellent knowledge of English. Desirable Good knowledge of French. Job-related competencies Essential Mastery of digital records management tools and capabilities within an Enterprise Content Management (ECM) system. Strong people and resource management skills. Strong change management skills, with the proven ability to champion and drive change. Strong analytical and problem-solving skills, including analysis of requirements, processes and workflows. Excellent presentation skills, with the ability to communicate and advocate for records management best practices with diverse audiences. High level of client-orientation. Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the ability to quickly adapt to new software and tools. Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. Desirable Project management skills. 4.         Organizational competencies 1.  Communicating effectively. 2.  Respecting individual and cultural differences. 3.  Showing team spirit. 4.  Managing yourself. 5.  Producing results. 6.  Embracing change. 7.  Respecting ethics and values. WIPO Managerial Competencies 1. Creating a stimulating work environment. 2. Planning and managing resources. 3. Promoting change, innovation and learning. 4. Building and promoting partnerships. 5. Leading WIPO to the future. 5.         Information Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances.  The figures quoted below are based on the August 2017 rate of 78.3% P4 Annual salary       $70,647 Post adjustment       $55,317 Total Salary       $125,964 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. ___________________________________________________________________ Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.