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Thursday, September 22, 2016

Archives Officer (2 positions), P-2. UNICEF, New York. Open until 5 October 2016

Archives Officer (2 Positions) - Enterprise Content Management Project, TA, P2, New York



Job Number: 499225 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Temporary Appointment

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children's rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society's most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Job organizational context
The Archives Officer directly reports to the Senior Project Manager, ECM.

Purpose for the job
Under the direction of the Senior Project Manager, the Archives Officer will:
  1.  Appraise records to evaluate whether they meet the criteria for inclusion in the
  2. Archives;
  3.  Arrange and describe archival records accordingly to ISAD(G)
  4.  Contribute to the development of archival policies, .e. access, accessioning, appraisal
  5.  Create finding aids
  6.  Participate in the development of a Trusted Digital Repository
  7.  Support Senior Project Manager in implementation of the ECM project.
  8.  Performs other duties as required.

Key functions, accountabilities and related duties/tasks
Operational functions:
* Operationalizes and implements archival guidelines, as defined by the ECM project that support teams regarding the identification, appraisal, arrangement and description, and preservation and conservation of archival records.
* Responds to research requests in accordance with internally defined guidelines.
Efficiency management and reporting
* Using a data driven focus develops a process improvement process that leads to a positive and measurable impact on space management where there are housing costs, including electronic storage.
Communication:
* Communicates regularly with Senior Project Manager - ECM to ascertain the status of activities to ensure information is managed accurately and appropriately.
* Provides necessary support and insights on archival management and processing.
Partnership, coordination and collaboration
* As required, under direction of the Senior Project Manager - ECM, collaborates with other agencies, local authorities and implementing partners on archives related matters including information exchange and harmonization.

Impact of Results 
 1. Governance: upholds and maintains UNICEF's archival records principle. Allows employees and other important stakeholders to perform their duties as effectively as possible. Safekeeping of UNICEF's digital and physical archival records.
 2. Analysis: appraises records to determine archival value. Focuses on digitization to reduce storage costs.
 3. Efficiencies: Enable users to seamlessly access UNICEF"s archival records by ensuring confidential materials are identified and protected, and making available information accessible to all staff.
 4. Compliance: Ensuring that UNICEF's archival records procedures and guidelines are followed.
 5. Knowledge management: The most relevant and latest industry expertise is maintained, expanded, and disseminated throughout the department as well as Organization, and shared with the regional/national institutions/partners.
6. Staff capacity is enhanced through active staff learning/development programmes in the area of archives.

Functional Competencies:
  • Strong communication skills to deal with senior colleagues;
  • Negotiation skills to persuade senior colleagues to follow agreed archives guidelines;
  • An awareness of archival management principles and familiarity with information systems and archives in a digital and paper context;
  • Highly organized and process oriented;
  • Acute awareness & ability to meet project deadlines;
  • Highly proficient with desktop applications such as Adobe Acrobat Professional, MS Office (Word, Excel, PowerPoint), and an ability to learn new IT systems.

Recruitment Qualifications
  • Master's degree in Archival Studies or related field
  • Demonstrated knowledge of international archival standards – ISAD(G).
  • A minimum of two (2) years of relevant experience in archival arrangement and description.
  • Experience with large scale digitization projects will is a strong asset.
  • Understanding of international development issues and previous experience with a multilateral or UN organization is a strong asset.


Opening Date 20 Sep 2016 Eastern Standard Time
Closing Date 5 Oct 2016 Eastern Standard Time

Friday, September 9, 2016

Officer, Vital Records. EBRD, London. Open until 15 September 2016

Officer, Vital Records

Ref
60007724-1
Country
United Kingdom
City
London
Department
Human Resources and Corporate Services Vice Presidency
Business Unit
Records Management and Archives
Closing date for applications
15 September 2016
The Records Management and Archives (RM&A) team is responsible for the management of digital and hard copy records created or received by the EBRD at its Headquarters and in the Resident Offices, and for the management of the Bank’s historical archives. Its primary duties are to (i) organise and protect the Bank’s information (ii) meet legislative and regulatory requirements and (iii) promote good governance and accountability.

Role Overview

The Officer is responsible for assisting records managers in the effective management of departmental records and co-ordinating off-site storage activities
 
Background
  • Responsible for assisting in the efficient running of Records Management & Archiving (RM&A) by giving operational support to the team
  • Work under direct supervision of the Associate, RM&A

Accountabilities and Responsibilities

  • Provide records and archives support to records managers as required: index documents, files and folders in the EBRD Records System for easy retrieval; file records and organise the transfer to off-site storage to optimise space used at HQ; and prepare documents for permanent preservation to preserve the institutional memory of the Bank
  • Manage day-to-day off-site storage activities to ensure smooth management and retrieval of the EBRD records stored off-site: prepare daily transfer of shipments to and from off-site storage using an on-line system; make arrangements for internal deliveries and deal with any problems; check the monthly invoices; run reports from the online system; and attend meetings with the off-site storage company
  • Assist with administrative functions for the team in the absence of the incumbent for this task
This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs.

Essential Skills, Experience and Qualifications

  • University degree or experience in Records Management and Archives, preferably in a multi-cultural organisation
  • Very good knowledge and experience of electronic records and document management systems
  • Computer literate: Windows, Word, Excel, PowerPoint
  • Very good communications skills- ability to communicate appropriate and concise information, in written and verbal formats; pleasant and efficient telephone manner; strong customer orientation
  • Very good interpersonal skills- able to understand, respect and respond appropriately using tact, patience and diplomacy to other people’s behaviour and concerns in a multicultural environment; ability to handle confidential and sensitive issues with discretion
  • Good understanding of the specific nature of the Bank and its culture, and ability to build effective working relationships across departments within the Bank
  • Excellent team player
  • High degree of accuracy and attention to detail essential
  • Excellent planning, organisational and analytical skills; ability to prioritise and show initiative
  • Ability to work under pressure and meet deadlines
  • Ability to work independently, to tackle issues and propose practical solutions
  • Willingness to work overtime as and when required
  • Fluent English, both written and oral. Knowledge of another European Language (e.g. French, German, Russian) useful, but not essential

Competencies and Personal Attributes

  • Attention to detail and eye for accuracy
  • Ability to cope well under pressure and a capacity for hard work
  • Ability to work efficiently and cheerfully as part of a team
  • Reliable, flexible and willing to work overtime as and when required
  • Excellent interpersonal manner, including tact and diplomacy
  • Ability to build effective working relationships with clients and colleagues in a multicultural environment.
This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs.
Recruitment for this position will be on a local basis. Travel, relocation and expatriation benefits do not apply.
 
Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.

Archival Research Coordinator. Committee on Missing Persons, Cyprus. Open until 18 September 2016

Archival Research Coordinator

Location :CMP, Nicosia, CYPRUS
Application Deadline :18-Sep-16 (Midnight New York, USA)
Time left :9d 20h 1m
Additional Category :Management
Type of Contract :Individual Contract
Post Level :International Consultant
Languages Required :English   French  
Duration of Initial Contract :1 year
Expected Duration of Assignment :1 year



Background
The principal mandate of the Committee on Missing Persons (CMP) in Cyprus is to establish the fate of the people that went missing as a consequence of the tragic events of 1963-1964 and 1974 and to provide answers to anguished families.  One important aspect of this work is to exhume, identify and return remains of missing persons.  This process enables the relatives of the victims to recover the remains of their loved ones, arrange for a proper burial and provide closure to a long period of anguish and uncertainty, thereby promoting a process of reconciliation, healing and dialogue between both communities. This project also aims to strengthen the capacity for civil society to engage in sustained cooperation and reconciliation, through the important participation of bi-communal scientific teams in all stages of the process. This bi-communal cooperation will strengthen civic participation toward an issue that is critical for the healing of old wounds, and will sustain partnerships of cooperation and trust between both sides.
The CMP Project includes the following phases:
  • (Phase I) Investigative Phase: related to the compiling of information on possible burial sites of missing persons.
  • (Phase II) Archaeological Phase: related to the exhumation of the remains of missing persons,
  • (Phase III) Anthropological Phase: related to the analyses of the recovered remains in the anthropological laboratory,
  • (Phase IV) Genetic Phase: related to the comparison of blood samples collected from the victims’ families, with samples from the remains, in order to identify them
  • (Phase V) Return of Remains: within the framework of reconciliation programme, aiming at helping families of both communities cope with the difficult task of healing and coming to terms with their loss.

Faced with increasing difficulties to locate new burial sites, the CMP urgently needs to broaden efforts to obtain information that may lead to the discovery of burial sites. This includes the review of archival material of international organisations, state actors and domestic authorities that were present during the events of 1963/4 and 1974. To this end, the CMP is creating an archival research team.
The United Nations Development Programme Partnership For the Future (UNDP PFF) in Nicosia, Cyprus, seeks to contract on behalf of the Committee on Missing Persons in Cyprus (CMP) an information management professional with extensive experience in archival research, hereinafter referred as the “Archival Research Coordinator” (ARC), to coordinate the work of this team.  The primary role of the ARC is to lead a team of two Cypriot researchers in an effort to access, analyse and manage information from relevant archives. While some of these archives are publicly accessible, others, including certain UN archives, are not.
The ARC reports to the Committee of Missing Persons in Cyprus, a 3-Member Committee whose Greek- and Turkish-Cypriot Members are appointed by the leader of their respective community and a United Nations (Third) Member, selected by the International Committee of the Red Cross (ICRC) and appointed by the Secretary-General of the United Nations (for additional information visit www.cmp-cyprus.org). Considering the sensitive nature of the material under review, with regards to the review of classified UN Archives, the ARC reports exclusively to the Third Member of the CMP. On all other matters the ARC reports to the three CMP Members.



Duties and Responsibilities
The ARC will lead a team of two Cypriot CMP researchers and oversee and coordinate the process of archival research and information management. The team will be responsible to collect information from relevant archives, analyse and share this information with CMP Members and their offices, including through the creation of an appropriate information management system.  He/she will personally conduct research in the not publicly accessible UN archives under direct supervision by the Third Member.  For all other tasks, the ARC will coordinate closely with all three CMP Members.
The ARC will lead efforts by the research team to:
  • Create an inventory and volume estimates of relevant archives (including UN archives in Nicosia and NY, ICRC, UK, and relevant UN troop and police contributing countries);
  • Set out a research plan with time-lines and develop an appropriate research and analysis methodology;
  • Conduct on-location research, inter alia, at UN archives in Cyprus, UNHQ New York, ICRC Geneva, and the UK. With regards to publicly accessible archives, research will be carried out with the two Cypriot researchers. In the case of restricted archives research will be carried out without the Cypriot researchers, unless an agreement is reached to indicate otherwise;
  • Create a searchable database system to catalogue all relevant documents/information;
  • Integrate information obtained from research with existing investigative files/databases held by the CMP and its respective offices;
  • Liaise with Greek Cypriot and Turkish Cypriot investigative teams to ensure effective exchange of information and prioritization of cases and inclusion of information found on burial sites into excavation schedule;
  • Regularly report to and brief the CMP Members on research progress;
  • Prepare and submit reports to the Third Member on the findings from the classified UN archives;
  • Perform other duties as assigned by the three CMP Members.
He or she will liaise closely with all relevant CMP counterparts, including CMP Members, their Assistants and the CMP investigative teams.

The research carried out by the team deals with politically and emotionally sensitive matters and will require a high degree of experience and sensitivity in dealing with such information in a post-conflict environment.
The ARC is expected to spend significant time conducting archival research abroad, e.g. in NY, Geneva, or the UK.

Expected deliverables:
  • Weekly reports to the CMP Members on relevant findings and progress of archival research;
  • Reports to the Third Member on findings from the classified UN Archives;
  • A searchable database populated with relevant archival documents and/or information;
  • Timely provision of relevant information obtained through archival research to CMP Members and their investigative teams.


Competencies
  • Ability to operate, and provide good judgment, in a politically sensitive post-conflict environment;
  • Demonstrate cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Have good management skills and experience in providing direction and support to the CMP staff;
  • Exhibit willingness to share knowledge and experience, as well as commitment to enhance the skills, knowledge, abilities and capabilities of the CMP staff when requested;
  • Demonstrate strong oral and written communication skills;
  • Show strong leadership and self-management skills;
  • Focus on the results according to the CMP mandate;
  • Remain calm, in control and good humored even under pressure;
  • Provide helpful feedback and advice to others;
  • Consistently approach work with energy and a positive, constructive attitude;
  • Respond positively to critical feedback and differing points of view.



Required Skills and Experience
Education:
  • Minimum academic credentials include a Master’s Degree or equivalent (e.g., MA, MS, and MSc) in library science, history, political science or related social sciences with a research focus.
Experience:
  • 8 years of experience, post degree in information management and research and related disciplines;
  • Applicants holding an advanced graduate degree (PhD) in a relevant field should have 3 years of experience, post degree;
  • Proven experience in team leadership and management;
  • Previous experience working in a post-conflict setting, in a missing persons or other humanitarian context is an asset.
Language Requirements:  
  • Excellent knowledge of English and working knowledge of French is required.

Submission of Applications, Evaluation and Payment Terms

Interested individual consultants must submit the following documents/information to demonstrate their qualifications:
  • Motivation/Cover Letter: Explaining why they are the most suitable for the work;
  • Personal History (P11): Applicants are required to fill and sign a P11 Form and submit it together with the online application. The UNDP P11 Form can be downloaded from: http://europeandcis.undp.org/files/hrforms/P11_modified_for_SCs_and_ICs.doc 
  • References: Contact details of 3 references;
  • Financial Proposal: Applicants requested to submit financial proposal. Financial proposal will specify the daily fee in USD per working day (a day will be calculated as 8 hours) and shall cover all expenditures including fees, health insurance, vaccination, international (all travel to join duty station/repatriation travel) or local travel (place of residence to office and office to place of residence), cost of living and any other relevant expenses related to the performance of services. Leave benefits (annual, sick, paternity, maternity) are not applicable to Individual Contractor and absent days including weekends and office holidays are not payable.
Evaluation / Selection Process

All applicants will be screened against qualifications and the competencies set above. Candidates fully meeting the requirements will be further evaluated based on the criteria below.

Technical Criteria (CV review and interviews) – 70 % of total evaluation– max. 70 points:

CV review: 30 points;
  • Educational qualifications as defined in the ToR (15 points);
  • Experience as defined in the ToR (15 points).
Only candidates who obtained at least 70% of points from the CV review (who will score at least 21 points) will be invited for an interview.

Interview: 40 points
  • Experience in archival research and information management (10 points);
  • Experience in team leadership and management (10 pints);
  • Experience in working in a post conflict setting, missing persons and/or humanitarian context (10 points);
  • Knowledge of English (10 points).
Only those individual consultants who obtained at least 70% of points from the interview (28 out of 40) will be considered for financial proposal evaluation.
Financial Criteria – 30 % of total evaluation – max. 30 points.
•    Financial scores will be calculated using the formula [lowest offer / financial offer of the candidate x 30].
UNDP applies the “Best value for money approach” – the final selection will be based on the combination of the applicants’ qualification and financial proposal.

Payment Term:
Monthly lump-sum payable upon submission of the monthly time-sheet, the monthly report and approval of the UNDP.


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Senior Officer, Vital Records. EBRD, London. Open until 13 September 2016

Senior Officer, Vital Records

Ref
60000807-1
Country
United Kingdom
City
London
Department
Human Resources and Corporate Services Vice Presidency
Business Unit
Records Management and Archives
Closing date for applications
13 September 2016
The Records Management and Archives (RM&A) team is responsible for the management of digital and hard copy records created or received by the EBRD at its Headquarters and in the Resident Offices, and for the management of the Bank’s historical archives. Its primary duties are to (i) organise and protect the Bank’s information (ii) meet legislative and regulatory requirements and (iii) promote good governance and accountability

Purpose of Job and Background

The Senior Officer, Vital Records is responsible for the effective management of EBRD vital records and will administer the safekeeping procedures. The role will facilitate awareness among Bank staff in all matters relating to vital records and the management of risks to those records as information assets.
 
Background
  • Responsible for the management of vital records; ensure integrity, usability and reliability of those records
  • Work under direct supervision of Associate, RMA

Accountabilities and Responsibilities

  • Contribute to the development and implementation of the EBRD Vital Records Programme to ensure business continuity in the event of a disaster
  • Appraise vital records to ensure efficient classification and meet legislative and regulatory requirements, and to support the Bank in cases of litigation
  • Scan, index, quality check and release vital records into EDMS to ensure records are available to all users across the Bank at all times in order for them to efficiently perform their business
  • File hard copies so they can be efficiently retrieved
  • Index files, folders and boxes in the EBRD Records System and organise the transfer to off-site storage to optimise space used at HQ
  • Train departmental staff on all aspects of the vital records programme to ensure compliance with procedures
  • Conduct user reference services to provide Bank staff with vital records in a timely manner
  • Assist with the daily transfer of shipments to and from off-site storage and make arrangements for internal deliveries in the absence of the incumbent for this task
This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs.

Essential Skills, Experience and Qualifications

  • University degree or experience in Records Management and Archives, preferably in a multi-cultural organisation
  • Very good knowledge and experience of electronic records and document management systems
  • Computer literate: Windows, Word, Excel, PowerPoint
  • Very good communications skills - ability to communicate appropriate and concise information, in written and verbal formats; pleasant and efficient telephone manner; strong customer orientation
  • Very good interpersonal skills- able to understand, respect and respond appropriately using tact, patience and diplomacy to other people’s behaviour and concerns in a multicultural environment; ability to handle confidential and sensitive issues with discretion
  • Very good understanding of the specific nature of the Bank and its culture, and ability to build effective working relationships across departments within the Bank
  • Excellent team player
  • High degree of accuracy and attention to detail essential
  • Excellent planning, organisational and analytical skills; ability to show initiative
  • Ability to work under pressure and meet deadlines
  • Ability to work independently, to tackle issues and propose practical solutions
  • Willingness to work overtime as and when required
  • Fluent English, both written and oral. Knowledge of another European Language: Russian very useful; French and German useful, but not essential

Competencies and Personal Attributes

  • Attention to detail and eye for accuracy
  • Ability to cope well under pressure and a capacity for hard work
  • Ability to work efficiently and cheerfully as part of a team
  • Reliable, flexible and willing to work overtime as and when required
  • Excellent interpersonal manner, including tact and diplomacy
  • Ability to build effective working relationships with clients and colleagues in a multicultural environment.
This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs.
Recruitment for this position will be on a local basis. Travel, relocation and expatriation benefits do not apply.
 
Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.

Tuesday, September 6, 2016

Records Management Specialist, P-3. UNICEF, New York. Open until 13 September 2016

Records Management Specialist, P-3, #99343, ITSS - New York HQ


Job Number: 498748 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Fixed Term Staff

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position
Under the direction of the Senior Project Manager, the incumbent of this post will:

  • Implement and lead the development and rollout of the  Enterprise Content Management (ECM).
  • Lead the implementation of the records management stream of the project in compliance with records best practices including system analysis methodologies, records and information management implementation processes and procedures and workflow processes required for implementation.
  • Develop, implement, and maintain organization wide classification scheme, controlled vocabulary and retention schedules
  • Communicate with key stakeholders to proactively ensure organizational understanding of the interrelationship of records and business processes
  • Provide any training to staff in accessing and managing records of any form or media.
  • Support Senior Project Manager in implementation of the ECM project.
  • Perform other duties as required.
Key Expected Results

1. Operational functions
  • Operationalizes and implements organizational guidelines, as defined by the ECM project that support teams regarding the identification, preservation, collection, processing, and review of information.  Ongoing program-related activities would include the design, delivery, and provision of advisory and operational support of ECM program services.
  • Manages records intake, release, destruction, and access procedures for the NYHQ departments and field offices; ensures compliance with policies, and ensures completion of the process. Responds to questions, and provides instruction and training as needed.
  • Manages classification of large information collections in the data centers, case rooms, file cabinets, offsite storage facilities, or wherever recorded information may be found.
2. Efficiency management and reporting
  • Using a data driven focus develops a process improvement process that leads to a positive and measurable impact on space management where there are housing costs, including electronic storage.
  • Identifies a continuous performance and quality improvement effort and monitoring and reporting system. Regularly reports the status of performance and quality improvement efforts and impacts.
3. Communication
  • Communicates regularly with Senior Project Manager - ECM to ascertain the status of activities to ensure information is managed accurately and appropriately.
  • Provides direction and support for all staff regarding various information governance questions along with liaising with other internal / external users.
  • Develops and provides trainings for personnel on a variety of information governance topics.
  • Ensures the quality, consistency and appropriateness of communication materials that are developed, produced, and disseminated to staff members. 
  • Provides necessary support and insights on developing records and information management social medial and supplier communication strategy.
4. Partnership, coordination and collaboration
  • As required, under direction of the Senior Project Manager - ECM, collaborates with other agencies, local authorities and implementing partners on administrative matters including information exchange and harmonization.
 Qualifications of Successful Candidate
  • An advanced university degree (Master's) in Archival Studies, Information Sciences, or a directly related field(s) is required.
  • A minimum of five (5) years of relevant experience at the national or international levels in information management, records management, and project management or other relevant areas is required.
  • Prior experience with large scale digitalization projects is considered is desired.
  • Prior experience in understanding of international development issues is an asset.
  • Prior experience working with a multilateral or UN organization is highly desirable.
  • Fluency in English (written & verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, Russian and Spanish) is considered an asset.

Competencies of Successful Candidate

  • Communicates effectively to varied audiences, including during formal public speaking.
  • Consistently achieves high-level results, managing and delivering projects on-time and on-budget.
  • Able to work effectively in a multi-cultural environment.
  • Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.
  • Demonstrates, applies and shares expert technical knowledge across the organization.
  • Ensures that team or department follows relevant company policies and procedures. 
To view our competency framework, please click here
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date 25 Aug 2016 Eastern Standard Time
Closing Date 13 Sep 2016 Eastern Standard Time

Friday, September 2, 2016

Digital Assets Management Expert, Consultancy. UNICEF, New York. Open until 16 September 2016

Digital Assets Management (DAM) Expert, Consultancy, New York



Job Number: 498899 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Consultancy

Job organizational context
The Digital Strategy Section (DSS) within the Division of Communication (DOC) comprises Web, Social Media and Multimedia teams working together to create compelling public-facing content and to provide digital services within the organization. Through multiple platforms and in multiple languages, DSS draws attention to the many facets of UNICEF's work, encouraging public support, participation and action, as well as ensuring greater transparency and accountability. Web stories, blog posts, photo essays, Facebook posts, Twitter campaigns, and videos for distribution via UNICEF.org, UNICEF Connect, YouTube, news media and other outlets and platforms are all a part of our digital storytelling. By measuring and testing our efforts, we also use data to inform content and engagement choices.

The ECM Project led by ITSS seeks to create a digital workplace whereby internal content is accessed, created, and shared in a federated system that provides for easy searching across departments and programmes.

Purpose for the job
DOC/DSS and ITSS/ECM seek to hire a highly Digital Asset Management expert to develop a recommended course of action to support a shared DAM platform that can meet internal and external user requirements.Under the general guidance of the Senior Project Manager –the Business Analyst will work with key stakeholders to understand their needs and assist them in aligning their business processes as the ECM is implemented.


 Primary Responsibilities:
  1. Take existing documentation (Intranet user Needs Assessment and Recommendations, Digital multimedia archiving needs documentation, etc.) and merge it into a technical assessment.
  2. Interact with global communications and national committee staff to develop and document a deeper understanding of DAM needs and usage to supplement the technical assessment.
  3. Review current and proposed technology platforms to ensure recommendation is technically feasible.
  4. Provide recommendations.
Requirements:
  • Masters' Degree in Library Science, Information Management, Digital Media, or a directly related field.
  • At least 5 years of progressively responsible professional work experience in digital media and/or digital communication.
  • Experience transforming business requirements to identify how different components will fit together and identifying market trends that regard supporting software.
  • Experience in platform interoperability and API feeds.
  • Understands the requirements for user-centred design.
  • Experience working in the UN or other international development organizations.
  • Experience in project management.

Evaluation of Proposals:
The consultant proposal will be assessed by a committee composed of UNICEF staff and will be based on the followings:
  • Technical expertise and experience (70%);
  • Financial offer (30%).

Opening Date 1 Sep 2016 Eastern Standard Time
Closing Date 16 Sep 2016 Eastern Standard Time

Electronic Records System International Consultant. UNICEF, New York. Open until 15 September 2016

Electronic Records Systems International Consultant - New York - SSA


Job Number: 498773 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Consultancy

Background
For 60 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments
Enterprise Content Management (ECM) is a formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content.


Job Duties:
·  Support development of SharePoint online custom solutions that enable SharePoint to connect to other systems and/or data including SharePoint apps and add-ons.
·  Implement records and document management features
•  Develop and customize workflows using SharePoint Designer, Visual Studio or other.
·  Good understanding of  Content Types, Taxonomy, SharePoint Search, Information Management Policies
•  Work with project team to develop prototype and pilot new platform in UNICEF


Required Skills :
•  Minimum 2 years of experience as a SharePoint Developer.
·  Demonstrated experience with document and records management systems in SharePoint
•  Experience with Gimmal Records System desirable
•  Strong expertise with SharePoint Designer and InfoPath to build custom SharePoint workflows and forms.
•  Strong experience with Visual Studio and Team Foundation Server.
•  Experience developing workflows.
•  Experience developing web applications
•  Ability to design SharePoint solutions from rough process flows and requirements
•  Proven development ability in Web technologies, jQuery, HTML5, XML, CSS, IIS, .net, AJAX, Web API, Infopath, Central Admin.
•  Ability to work collaboratively in a diverse, team environment.
•  Exceptional problem solving and multitasking skills, with a logical and pragmatic attitude
•  Excellent communication and organizational


Language:
• Fluency in English is required;
• Knowledge of another UN language is an asset.


Full time position in New York Office possible relocation.

Evaluation of Proposals:
The consultant proposal will be assessed by a committee composed of UNICEF staff and will be based on the followings:
  • Technical expertise and experience (70%);
  • Financial offer (30%).

Opening Date 30 Aug 2016 Eastern Standard Time
Closing Date 15 Sep 2016 Eastern Standard Time

Internship - Archives and Legacy. ICC, The Hague. Open until 7 September 2016

Internship - Archives and Legacy


Organisational Unit:Information Management Unit, Information Management Services Section, Registry
Duty Station:The Hague - NL
Contract Duration:3 to 6 months
Deadline for Applications:07/09/2016


Required Documents for This Application
Please note that you will need to have the following information ready in order to complete your application:

  • A completed “Duties and Responsibilities Form” (refer to step 1 on your eRecruitment Profile page).
  • Motivation letter (maximum of 400 words).
  • Two reference letters (one academic).
  • Scanned copies of university degrees and/or diplomas.
  • Scanned copies of official academic transcripts that state your courses, results and completion date.
  • One short essay on a subject relevant to the work of the Court (maximum of 750 words, single spaced, type written).

Contract Duration
Interns are required to work full time for a period between three and six months (to be agreed to prior to commencement). Internship placements shall not be extended beyond six months.

Organisational Context
The Library, Legacy and Archives team is part of the Information Management Unit and Information Management Services Section within the Registry.

Duties and Responsibilities
Assist the Legacy and Archives team with preserving the Court’s archives and institutional memory by:

  • Appraising, accessioning and describing archival print and digital records.
  • Digitizing records as necessary.
  • Processing and packaging physical items according to best practice.
  • Responding to reference requests from staff or outside researchers.
  • Monitoring the environmental conditions in the archive.
  • Completing individual projects as agreed.

Required Qualifications
Education:
All Candidates must have a degree or be in the final stages of their studies at a recognised university. Candidates are expected to have a very good record of academic performance.

A qualification in archives/ records management / museum studies or the intention to pursue one in the near future is desirable, but not necessary.

Experience:
Internship placements focus on candidates in the early stages of their professional careers therefore; practical experience is not an essential prerequisite for selection. However, practical experience that is relevant to the work of the Court may be considered an asset.

Knowledge, Skills and Abilities:
  • Able to adapt to multicultural and multilingual working environments.
  • Possesses strong teamwork skills (listens, consults and communicates proactively).
  • Has acquired a good standard of computer skills (including Microsoft Office applications).

Knowledge of Languages:
Proficiency in one of the working languages of the Court, French or English, is required. Working knowledge of the other is desirable. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) is an asset.

Remuneration
Please note that the ICC is not able to provide participants in the Internship Programme with remuneration, nor is it possible to provide any reimbursement for any expenses incurred during the internship. Accordingly, applicants must have the necessary resources or other financial support for the duration of the internship for which they have been selected.

Information Management Specialist, P-4. UNICEF, New York. Open until 13 September 2016

Information Management Specialist - Temporary Appointment - New York - P4



Job Number: 498772 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Temporary Appointment

Background:
The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children's rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society's most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.


Job organizational context (Please outline the type of office this position is in, in addition to its supervisor) : This post will be in ITSS – ECM section, reporting to –Senior Project Manager, ECM (with dotted line responsibility to the Chief, KMS).
The Project's goal is to take a systemic approach that introduces and institutionalizes Electronic Content Management (including systems, policies, procedures, standards, guidance, and governance), providing improved search functionality, document and records management, archives management, content management, content reuse and repurposing, and collaboration across UNICEF. As additional benefits it seeks to reduce risks, improve usability of tools, provide significant savings, enable new organizational capabilities and comply with several audit recommendations.     These goals will be implemented in keeping with the organizational strategy and information management requirements of stakeholders in various business areas.


Purpose for the job
Under the general guidance of the Senior Project Manager – ECM (with a dotted line responsibility to the Chief, ITSS-KMS), the Information Management Specialist  is responsible for developing and implementing information management and governance policies, metadata and classification schemas, information architecture structures (focusing especially on user experience as well as other information management requirements), and other duties including revising and implementing information management policies and procedures focused on the management of electronic documents and records.  The incumbent will be primary resource to create guidance and provide expert advice on best practices, techniques and promote adoption and mainstreaming of Enterprise Records and Content Management platforms. The incumbent will be responsible for working with others on the ECM team to establish and implement technical standards for both electronic and physical records. The incumbent will also be responsible for supporting and directing the technical architecture of the centralized solutions for Enterprise Records Management solutions including physical records management with rest of UNICEF's ecosystem (ERP and non ERP transactional systems and collaborative platforms) in conjunction with the ECM team. The incumbent will also support the socialization of UNICEF's ECM systems and procedures by communicating and linking them appropriately with business objectives across the organization, and engaging in appropriate organizational dialogue in in-person and online contexts.


Key functions, accountabilities and related duties/tasks (Please outline the key accountabilities for this position and underneath each accountability, the duties that describe how they are delivered. Please limit to four to seven accountabilities)


Summary of key functions/accountabilities:
The incumbent will work closely within the ITSS Division and with Information\Knowledge Management focal points in other divisions and offices to

1. Support development of strategy, policies, procedures and guidance.
Participate in requirements gathering, planning, evaluation and development of strategies for methods to use, share, manage and preserve/dispose of electronic documents. Take into account all relevant aspects of organizational strategy, including technology strategies, programme strategies, operational strategies, relevant input from other parts of the organization concerning risk management and business continuity, etc. Draft or support drafting of policies and procedures for ECM. Author supporting guidance, communications materials and documentation. Share appropriately, and lead or participate in organizational knowledge sharing and adoption strategy to promote their adoption. Assess and implement various software and automation enhancements to improve Document Management and Records Management within the organization's ECM systems. Support the development of Document and Records Management good practices based on lessons learned, in alignment with organizational strategies.


2. Develop, manage and maintain an enterprise information architecture for supporting document and records management in an electronic environment.
Develop and iterate enterprise information architecture, ensuring correspondence with user/business requirements. Support inclusion of the information architecture in the organization's ECM systems, as appropriate, through configuration and through work with developers. Maintain and update as required. Information architecture development should take into account requirements originating in all aspects of the organization's ECM work, as organized and supported within this team.


3. Develop and support the implementation of document and records management policies, procedures and guidance for both electronic and physical records.
Identify and document existing document/records processes, and take into account identified applicable regulatory document retention requirements. Collaborate with a variety of stakeholders to document, propose and implement business process improvements. Understand and take account of business-focused needs for content discovery, to support key organizational business processes. Set up, configure and implement hierarchical storage management within the organization's ECM systems, including both independently and by a developers. Propose required migration/ disposal strategies for any repositories/archives to be brought into this system. Support operationalization of electronic and physical record filing and disposition. Where required, coordinate and automate bulk scanning and capture to turn hard copy documents and physical records into properly stored electronic copies. Develop approaches to facilitate conversion of paper records to electronic records. Participate in the migration of any legacy records management applications to current UNICEF ECM systems. This work will require frequent management of software/system developers and technical experts.


4. Implement enterprise metadata and taxonomy standards for internal users.
Support the implementation of metadata and taxonomy standards, based on industry good practices, usability requirements, and any relevant work done previously/elsewhere within the organization. Take care to ensure correspondence between standards and user/business requirements. Apply these standards appropriately through ECM and related systems, through configuration, inclusion in standard templates, default application or auto-classification as feasible and appropriate. Maintain and update standards as required to accommodate emerging trends and changes in the organization's technology and business landscape.

Impact of Results (Please briefly outline how the efficiency and efficacy of the incumbent impacts its office/division and how this in turn improves UNICEF's capacity in achieving its goals)

The incumbent's efficiency and efficacy is an essential enabler for the use of ECM across the whole of UNICEF. By utilizing good practices, applying technical expertise, innovating and effectively promoting and guiding the update of effective information management, the incumbent's work will help the organization:
• Save costs, by avoiding duplication of content; reducing time required to generate, organize and store documents and records; and re-utilizing existing documented knowledge and enabling its transparent discovery, as appropriate, across the organization.
• Reduce risks, by helping ensure that essential documents and records are available to the organization, are not lost, are retained for the proper period and are then appropriately archived or disposed.
• Strengthen impact, by making it possible for staff to act on the basis of the 'single version of the truth', i.e. up-to-date policies and procedures, and the most recent documented research and knowledge shared internally.
• Provide the indispensable foundation for efforts at wider exchange of tacit knowledge (staff experience); without a strong basis of managed documentation, knowledge exchange efforts cannot succeed.

Competencies and level of proficiency required (please base on UNICEF Competency Profiles)

Core Values
 Commitment
 Diversity and inclusion
 Integrity
Core competencies
 Communication (III)
 Drive For Results (III)
 Working with people (III)

Functional Competencies:
 Applying Technical Expertise (III)
 Leading And Supervising (III)
 Planning And Organizing (III)

VI. Recruitment Qualifications

Education:
• An advanced university degree (Master's) in Archival Studies, Records and Information Management, Library Sciences, or related field(s) is required.

Experience:
• A minimum of eight (8) years of relevant experience in implementing Enterprise Content Management (including EDRM, web/intranet content management, KM and/or DAM) or related systems is required
• Strong experience developing and implementing policies, procedures, documentation and communication materials are required.
• Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
• Prior work experience with taxonomy creation, management and application to information management systems is required.
• Previous hands on experience in electronic and physical records management along with usability/user-centered design is highly desirable.
• Working knowledge of windows OS, IIS web server, SharePoint is desirable.
• Good understanding of MS framework and tools is desirable.

Language Requirements:
Fluency in English (written and verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.

Opening Date 29 Aug 2016 Eastern Standard Time
Closing Date 13 Sep 2016 Eastern Standard Time

Information Management Assistant, G-5. UN HQ, DPKO, New York. Open until 3 September 2016

Posting Title: Information Management Assistant
Job Code Title: INFORMATION MANAGEMENT ASSISTANT
Department/Office: DEPARTMENT OF PEACEKEEPING OPERATIONS
Duty Station: NEW YORK
Posting Period: 05 August 2016 - 03 September 2016
Job Opening Number: 63469
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
                                   


Special Notice
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia; or the United Nations Accounting or Statistical Assistant Examination at the United Nations Headquarters may be accepted in lieu of the GGST.
               
Org. Setting and Reporting
This position is located in the Peacekeeping Records Centre in the Office of the Chief of Staff, Department of peacekeeping operations (DPKO) and Department of field support (DFS). The incumbent reports to the Chief, Peacekeeping Records Centre.
               
Responsibilities
               
Archives and Records Management:

•Performs detailed cataloguing of DPKO and DFS core business records in the Peacekeeping Records Centre’s electronic recordkeeping system.
•Maintains the Peacekeeping Records Centre’s paper-based and electronic central file system by creating new folders, registering the metadata of records, distributing record links, and applying disposition.
•Participates in records management projects in DPKO and DFS offices, assembles records and creates electronic file lists in preparation for records transfer and arranges for their transportation from offices to non-current storage.
•Assists in accessioning, disposition, description, and database updating activities as they relate to the Peacekeeping Records Centre’s records-related projects.
•Supports disposition operations by liaising with DPKO and DFS records-originating offices on transfer procedures and documentation; in consultation with the Information Management Officer, analyzes retention schedules in support of disposition decisions.
•Conducts end-user training in the Peacekeeping Records Centre’s electronic systems.
•Performs clearinghouse functions concerning maintenance of accession, disposal and location elements of the Peacekeeping Records Centre’s databases.
•Analyzes retention schedules and precedents in support of disposition decisions.
•Performs internal records retrieval, loan, and reproduction operations.
•Provides standard and Archives and Records Management Section (ARMS)-specific applications support and applications/LAN troubleshooting for DPKO/Office of the Under Secretary General and DFS/office of the Under Secretary General staff.
•Conducts end-user training in paper and electronic recordkeeping systems in DPKO and DFS, in support of programmes initiated by the Information Management Officer.

Documents:

•Provides document delivery services as required.

General:

•Conducts research as requested by DPKO/OUSG and DFS/OUSG officers.
•Undertakes basic administration duties.
•Satisfies requirements for the procurement, payment and inspection of goods and services using the relevant applications.
               
Competencies
Professionalism: Knowledge of electronic record-keeping and relevant information systems and networks. Ability to undertake research, maintain records in a systematic fashion and to retrieve necessary materials with maximum speed and accuracy. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
               
Education
High school diploma or equivalent.
                
Work Experience
A minimum of five years of experience in archives, electronic record management or related area is required. Experience in applying filing methods is required. Experience in using electronic document management system and/or records management systems is required. Experience in applying metadata standards and information security principles is desirable. Experience in library, archives and records management at the UN or in similar international organizations is desirable.
               
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another official United Nations language is an advantage.
               
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
               
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
               
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.