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Saturday, July 27, 2019

Taxonomy Management Officer. IMF, Washington DC. Open until 5 August 2019

Taxonomy Management Officer - KMU (

Job Number:

 1900520)

Description

 
This is a contractual appointment for 2 (two) years, with a possibility for extension for a total of 4 (four) years of contractual service. 

Under the supervision of the Knowledge Management Unit Head and Deputy Unit Chief, this position will play a key role in the knowledge and information management initiatives of the IMF by continuing the development, coordination and implementation of the enterprise business vocabularies and the IMF's  metadata standard.   She/he will manage the daily operations of the IMF’s taxonomies, provide training and outreach on the application of the taxonomies to information and implement a taxonomy governance model. 

Main Duties and Responsibilities

Taxonomy development, maintenance and implementation
  • develops the IMF's enterprise business vocabularies (EBV) based on understanding users, analyzing content and processes and getting agreement amongst diverse groups and stakeholders continuously;
  • evaluates the terminology in use at the IMF through analytics and other surveillance to identify opportunities for enriching the vocabularies;
  • collects and analyses user needs and feedback, as well as analytics reports to refine the taxonomies
  • works with an existing EBV core group that comprises of IT, library and Knowledge Management team members;
  • guides technical specialists on how to model the taxonomies in a taxonomy management tool
Taxonomy governance and application
  • manages the taxonomy governance structure, process and documentation;
  • contributes to the development of guidelines and policies on taxonomy management and implementation;
  • engages subject matter experts (SMEs) to make sure the EBV is up-to-date and reflects the IMF content.
  • establishes and implements the standardization of metadata values for the various sources of material that are entered into different applications; promotes the adoption of common metadata values across the organization;
  • monitors developments and trends in information retrieval including taxonomies, thesauri, concept extraction, enterprise search and meta-information management;
Other Duties and Responsibilities
  • provides input and recommendations in collaboration with IT services, web design professionals, digital workplace/intranet team and staff to improve information management, search interfaces and the online presence and search capacity of the IMF's information;
  • advises on enterprise content types to ensure that all content groups can be mapped to the taxonomy;
  • contributes to the standardization of metadata for various types and sources of information within the IMF
  • supports and advocates for good practices in online metadata management
  • contributes to the development of a measurement framework for information retrieval practices.

Qualifications

 
Education and Experience:
  • Master’s degree or advanced degree in information science, library science, knowledge management or equivalent required. First level university degree in Economics or related field and/or in-depth experience and understanding of economic terms preferred.
  • 4+ years of progressively responsible job-related experience in taxonomy and/or ontology development.
  • Professional experience with leading large-scale taxonomy efforts and implementation.
  • Related experience in information management, including the management of metadata, thesauri, auto-classification and enterprise search.
  • Excellent research and analytical skills in assessing the impact of taxonomy, metadata and other relevant areas.
  • Familiarity with knowledge management tools, techniques and practices.
  • Experience with enterprise search tools, auto-classification tools, taxonomy management tools and text analytics.
  • Project management certification/experience is a plus.            
Competencies: 
  • Demonstrated excellent verbal and written skills
  • Demonstrated ability to work effectively with others at all levels of an organization
  • Ability to clearly articulate messages and effectively communicate to a wide variety of audiences
  • Strong negotiation and persuasion skills, with experience proactively influencing diverse stakeholder groups
  • Strong analytical and problem-solving skills
  • Strong project management skills including the ability to interpret business information management needs and translate them into system and operational requirements.
  • Meticulous attention to detail
  • Flexibility to adapt to changing circumstances

The IMF is committed to achieving a diverse staff, including gender, nationality, culture and educational background.

Wednesday, July 24, 2019

Data Management and Data Quality Consultant. IDB, Washington DC. Open until 31 July 2019

Analytics, Knowledge and Information Division - Data Management and Data Quality Consultant
 
Background

The IDB INVEST, a member of the Inter-American Development Bank (IDB) Group, is a multilateral organization based in Washington, D.C., that is committed to the development of Latin America and the Caribbean through the private sector.
 
IDB INVEST is implementing a data strategy to support the growing importance of data as a corporate asset. Key processes on Data Quality and Data Management are being implemented to support both system’s integration and data warehouse modernization initiatives.
 
What you’ll do: You will be responsible for supporting Data Management and Data Quality practices to improve business decision-making and monitoring of key process indicators.
 
Main Activities: 
  • Acts as strategic liaison among AKI Data Team, AKI Applications Teams and business users
  • Partner with various business and technical groups whose support is needed to build data integrations, monitor data quality and perform data management
  • Participate in strategic and operational planning for the organization’s Data Management and Data Quality practices, focusing on meeting business needs and requirements through data functions.
  • Executes, Monitors and audits data quality; evaluating and presenting findings
  • Interviews users to identify data needs
  • Write and document test cases, verify and validate implementations to guarantee that business requirements are met
  • Build a comprehensive set of data quality and data monitoring reports that serve as an input for periodical strategic committees.
What skills you’ll need:

Education: You hold a master’s degree in Statistics, Business, Engineering or related field.
 
Experience: You have a minimum of five (5) years leading data management and data quality initiatives; performing gap analysis; acting as a liaison between IT and business teams. 
  • Experience or knowledge of the data requirements for Banking industry. Experience with business reporting in financial institutions is an asset;
  • Strong understanding of how different departments (marketing, finance, operations, etc.) will have different data uses and requirements
  • Ability to synthesize complex information clearly for a variety of internal and external partner audiences;
  • Strong interpersonal skills to effectively work with project teams and relevant partners;
  • Ability to handle several projects simultaneously.
Languages: Deep understanding of English and Spanish is a requirement.

Opportunity Summary: 
  • Type of contract: Consultant.
  • Length of Contract: 36 months.
  • Starting date: TBD.
  • Location: IDB Invest HQ. Washington DC. U.S.A.
Our culture: Our people are committed and passionate about improving lives in Latin-America and the Caribbean, and they get to do what they love in a diverse, collaborative and stimulating work environment. We are the first Latin American and Caribbean development institution to be awarded the EDGE certification, recognizing our strong commitment to gender equality. As an employee you can be part of internal resource groups that connect our diverse community around common interests.

We encourage women, afro-descendants, people of indigenous origins, and persons with disabilities to apply.
 
About us: At the IDB, we’re committed to improving lives. Since 1959, we’ve been a leading source of long-term financing for economic, social, and institutional development in Latin America and the Caribbean. We do more than lending though. We partner with our 48-member countries to provide Latin America and the Caribbean with cutting-edge research about relevant development issues, policy advice to inform their decisions, and technical assistance to improve on the planning and execution of projects. For this, we need people who not only have the right skills, but also are passionate about improving lives.
 
Our team in Human Resources carefully reviews all applications.

Additional Information

Friday, July 19, 2019

Information and Evidence Officer, P-3 (2 posts). OHCHR, Geneva. Open until 1 August

Posting Title: INFORMATION AND EVIDENCE OFFICER (eDiscovery) (2 posts), P3
Job Code Title: INFORMATION MANAGEMENT OFFICER
Department/Office: Office of the High Commissioner for Human Rights
Duty Station: GENEVA
Posting Period: 03 July 2019 - 01 August 2019
Job Opening Number: 19-Information Management Systems-OHCHR-118767-R-Geneva (X)
Staffing Exercise N/A
                       
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
                                    


Org. Setting and Reporting
The mandate of the Independent Investigative Mechanism for Myanmar (IIMM) was established by the Human Rights Council in its resolution 39/2, adopted on 27 September 2018. The creation of the Mechanism was welcomed by the General Assembly in its resolution 73/264, adopted on 22 December 2018. These two positions are located within the Information Systems Management Section (ISMS), located in Geneva, Switzerland. The incumbents will be under the direct supervision of the Chief, ISMS.
               
Responsibilities
Within delegated authority, the incumbents will be responsible for the following duties:

1. Lead review and analysis tasks as an eDiscovery project management by:
a) Translating the objectives of investigations into technical activities to assist teams in their examination of electronic content;
b) Populating evidence selection systems in a manner that enables teams to select relevant information and evidence;
c) Analysing structures and purposes of collected data in order to advise staff on appropriate measures to extract relevant information while maintaining the forensic integrity of the evidence;
d) Assisting teams in building and executing search queries to identify material of interest;
e) Liaises with third-parties such as vendors, experts, government entities, non-governmental bodies, individuals, or legal counsels and communicates technical issues related to defensible evidence handling and data transfer as required;
f) Liaises and provides consulting services to downstream third-party judicial entities regarding technical aspects of review, analysis and information retrieval as required;
g) Drafting custodian questionnaires and defines an identification framework for a data driven investigation;

2. Perform evidence handling and custodial obligations by:
a) Ensuring the sound collection, preservation, registration, digitization, and secure permanent storage of collected material and maintains its chain of custody, provenance taxonomies, auditing, and authenticity;
b) Managing data ingestion, processing, and indexing of registered material and populates review and analysis systems;
c) Establishing efficient procedures regarding the review of evidence and information;
d) Defining, implementing, and maintaining an end-to-end data model supporting efficient information flow within evidence handling business processes and enforcing the provenance of collected material and confidential classifications;
e) Developing eDiscovery requirements and workflows, including technical specifications for data harvesting and processing and required formats for the transfer of data;

3. Lead operational aspects of system design, evaluation and application support by:
a) In accordance with the Section's project management framework, designing the Mechanism's initial eDiscovery protocol and the technology infrastructure necessary to implement procedures and supporting the Mechanism's mandate;
b) Preparing technical documents, gathering requirements, and initiating standardization and procurement practices in accordance with United Nations procedures;
c) Providing training on eDiscovery and its tools for both internal and external stakeholders;
d) Acting as an administrator of eDiscovery tools;
e) Performing other duties as requested.
               
Competencies
               
PROFESSIONALISM: Knowledge and expertise in eDiscovery data retrieval and analysis, data processing work or document review support work; has comprehensive knowledge of the eDiscovery Reference Model (EDRM) as well as recent developments in legal technology; has a thorough understanding of search strategies and technologies (both text and non-text), data and metadata, and technology assisted review, as well as scripting skills (e.g., Python, JavaScript, Ruby, T-SQL, or VB) for data processing and automation; has proven ability to assist with or contribute to complex criminal investigations, including expertise in documentation; has excellent analytical capacity. Has extensive knowledge and expertise in both left-side and right-side EDRM activity including the collection and preservation of digital evidence. Is familiar with Agile project management methodologies and its practical application to investigation scenarios. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments. Adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match audience. Demonstrates openness in sharing information and keeping people informed.
               
Education
Advanced university degree (Master’s degree or equivalent degree) in information science, information systems, computer science archival, law, social science or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree. Certification in eDiscovery is desirable. Certification in project management is also desirable.
               
Work Experience
A minimum of five years of progressively responsible work experience in information management or related area is required. Prior experience in the legal industry is also required. Experience in electronic evidence handling including chain of custody, provenance, verification, authenticity and auditing is required. Experience in litigation project management is required.
               
Languages
English and French are the working languages of the United Nations Secretariat. For the positions advertised, fluency in English is required.
               
Assessment
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
               
Special Notice
Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Archives Assistant, G-4. UNOG, Geneva. Open until 31 July 2019


Posting Title: ARCHIVES ASSISTANT, G4
Job Code Title: ARCHIVES ASSISTANT
Department/Office: United Nations Office at Geneva
Duty Station: GENEVA
Posting Period: 02 July 2019 - 31 July 2019
Job Opening Number: 19-Documentation and Information -UNOG-117907-R-Geneva (O)
Staffing Exercise N/A
                       
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
                                    


Org. Setting and Reporting
This position is located in the Institutional Memory Section, Records Management Unit, Library, UNOG, Geneva.
               
Responsibilities
Under the supervision of Chief, Records Management Unit, the incumbent will be responsible for the following duties:

1. Assists with records centre operations:

- Assists with the processing of accessions.
- Assists with updating accession and space management databases.
- Assists with space management and space allocation.
- Assists with responding to emergency disasters.
- Assists with monitoring if environmental quality controls and assists in the resolution of problems.

2. Assists with records transfer and accessioning operations:

- Assists in facilitating the physical transfer of scheduled records to RMU.
- Ensures accuracy of transfer documentation and accuracy of records to be transferred.
- Provides assistance to transferring offices throughout the transfer process.

3. Assists with reference operations and assists the focal point for requests for access to records:

- Assists the RMU focal point with requests for access to transferred records.
- Facilitates physical access, according to approved mechanisms, to transferred records.

4. General:

- Provides assistance to UNOG Museum in setting up and taking down of archival exhibitions.
- Provides administrative support for section and unit chiefs and undertakes other duties as assigned.

5. Assists with records disposals that have met their retention:

- Assists in liaising with relevant Secretariat staff and paper recycling companies to facilitate disposal for physical records.
- Assists with preparing records for physical destruction.
- Assists with overseeing the physical destruction of records that have met their retention.
- Assists with updating the RMU accession database.

6. Assists with the acquisition and management of archival boxes:

- Assists with the dissemination and stock management of archival boxes.
               
Competencies
               
Professionalism:
Knowledge of electronic record keeping and relevant information systems and networks. Sound knowledge of information management, archives management, record keeping and record disposition. Ability to undertake independent research, maintain records in a systematic fashion and to retrieve necessary materials with maximum speed and accuracy. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Client Orientation:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Team Work:
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Education
Completion of secondary school or its equivalent commercial school.

Must have passed the ASAT or the GGST.

Training in archives and/or records management is desirable.
               
Work Experience
A minimum of three (3) years of experience in archives and records management or related area is required, of which two (2) years of experience with archives management system, content management system, or electronic records management system .
               
Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English or French with knowledge of the other is required.
               
Assessment
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
               
Special Notice
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Vacancies at G1-G4 levels are open to both internal and external candidates, including staff members on temporary appointments. However, priority consideration will be given to existing serving staff members. New external candidates will only be considered when a serving staff member holding a Fixed-Term or Temporary Appointment at the time of application cannot be identified.

Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
               
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
               
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Tuesday, July 2, 2019

Principal, Senior Records Management. EBRD, London. Open until 16 July 2019

Posting Date: 12-Jun-2019
Location:

Company: EBRD
Requisition ID15268
Office CountryUnited Kingdom
Office CityLondon
DivisionVP, Human Resources & Corporate Services
Dept. / Bus. GroupMD IT Office
Business UnitRecords Management and Archives
Contract TypeRegular
Contract Length
Posting End Date28/06/2019 

The EBRD’s Records Management and Archives (RM&A) team is currently seeking an engaging, dynamic and proactive individual to lead the records management function. This role will require people management skills and project management skills in the area of information management, records management and archives. Experience in developing and implementing information management policies, as well as roll out of technical capabilities (OpenText, Office 365, automation) is an advantage.

Purpose of Job

The Principal, Senior RM, is an expert in the field of records management with specific emphasis on the overall management of the bank-wide electronic document management systems- EDMS and the Bank Records System. The role is responsible for establishing, developing, implementing and maintaining the policies and procedures governing the management of the EBRD records at HQ and in the ROs in line with business requirements. The role interacts with Managing Directors and Heads of Departments.

Background

  • Responsible for the management of EBRD records at HQ and in the ROs: efficient classification, storage and retrieval of information that is needed to support the Bank’s work; protection and preservation of the Bank’s records as evidence of its actions, to meet compliance with EBRD legislative and regulatory requirements and to support the Bank in cases of litigation; and protection of records identified as vital to business continuity in the event of a disaster
  • Independent management and supervision of a group or a key activity
  • Responsible for staff recruitment, performance and development
  • Involved in bank-wide committees and participating to international forums
  • Maintains links with external information services from other similar international organisations
  • Adviser role to the Associate Director, Insight & Innovation
  • Work under general supervision of the Associate Director, Insight & Innovation

Accountabilities & Responsibilities

  • Lead the records management function developing, gaining approval for and implementing strategies and policies to support the Bank’s operational, administrative and related programmes
  • Develop and maintain the records management procedures for the Bank to meet business requirements and ensure compliance with relevant legislation and regulations, with special emphasis on electronic records
  • Establish best practice and ensure compliance with records management standards through awareness of current developments and new technologies and through links with external records services from other similar organisations
  • Manage the Bank Records System to ensure efficient use of the system and integrity and accountability of the EBRD records management systems used to structure and monitor the records of the EBRD to enhance Bank business performance
  • Manage the bank-wide electronic document management system to ensure efficient use of the system
  • Represent EBRD in international forums
  • Represent the records management function in Committees and Steering Groups as necessary
  • Supervise staff including: recruit and develop annual individual objectives; oversee operations to ensure objectives are achieved and appraise performance
  • Identify opportunities for lean and effective records management practices, such as process automation, records digitalisation
  • Responsible for Bank wide adherence to records management practices and policies
  • Oversee off-site storage operations to ensure smooth management and retrieval of the EBRD records stored off-site
  • Lead on the Bank-wide records management training programme and communication campaigns to raise awareness of EBRD RM and archival practices
  • Responsible in ensuring RO compliance with records management practices and procedures
  • Work with the Associate Director, Insight & Innovation on long term information and collaboration strategy for the Bank, and ensure smooth delivery of RM projects that underpin its execution
  • Anticipate the Bank’s need and act as a customer advocate
  • Coach business stakeholders about better use of RM systems and practices
  • Measure and monitor customer satisfaction of RM effectiveness and how they meet business objectives
  • Typically deals with more complex requests, resolves problems in own group
  • Propose new initiatives     
  • Advise IT on projects with a RM component
  • Advise the Associate Director, Insight & Innovation on any RM-related policies and procedures
  • This job description is not limited to the responsibilities listed and the incumbent maybe requested to perform other relevant duties as required by business needs.

Knowledge, Skills, Experience & Qualifications

  • University degree or extensive work experience in Records Management, including management of electronic records, preferably in a multi-cultural organisation
  • Managerial experience with proven ability to motivate and guide staff and to foster team playing in order to deliver the business goals
  • Excellent technical knowledge of electronic records and document management systems
  • Computer literate: Windows, Word, Excel, PowerPoint
  • Excellent leadership and coaching skills
  • Excellent communications skills- ability to communicate appropriate and concise information, in written and verbal formats, to a wide variety of audiences within and outside the EBRD
  • Excellent interpersonal skills- ability to work effectively with teams across a wide spectrum of competence areas and levels as well as independently and to act as a respected counterpart; ability to handle confidential and sensitive issues with discretion
  • Excellent writing skills
  • Ability to generate and drive projects, ability to generate new initiatives and to work creatively
  • Excellent understanding of the specific nature of the Bank and its culture, and ability to build effective working relationships across departments within the Bank to deliver the objectives of the team
  • Excellent team player
  • Excellent planning, organisational, analytical and multi-tasking skills; ability to show initiative
  • Ability to work independently, to tackle issues and propose practical solutions
  • Ability to work under pressure and meet deadlines
  • Flexible in working hours and willingness to travel
  • Fluent English, both written and oral. Knowledge of another European Language (e.g. French, German, Russian) useful, but not essential
Diversity is one of the Bank’s core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working.

Job Segment: Manager, Bank, Banking, Law, Records, Management, Finance, Legal

Head of the Archives, Indexing and Distribution Division, P-3. International Court of Justice, The Hague. Open until 15 July 2019

Date of publication :    31 May 2019
Deadline for applications :    15 July 2019
Post title :    Head of the Archives, Indexing and Distribution Division
Grade :    P-3
Vacancy Announcement Number :    242
Duty Station :    The Hague, Netherlands
Organizational unit :    Archives, Indexing and Distribution Division
Indicative minimum net annual remuneration (including post adjustment) based on 1 May 2019 rates :    US$79,869


Functions

The Archives, Indexing and Distribution Division is responsible for management of the archives, the indexing of files and documents, and the dispatch and distribution of Court documents and publications in accordance with the Instructions for the Registry. Acting under the general supervision of the Registrar, and within delegated authority, the Head of the Archives, Indexing and Distribution Division will plan, organize, manage and co-ordinate the activities of the Division, including formulating and implementing policies and procedures relating to the management of electronic, audio-visual and paper-based records. The incumbent will provide direction and supervision to the staff members of the Division. The incumbent’s responsibilities are to:

  • Lead, plan and manage the work of the Division to ensure high-quality services are delivered in an effective, efficient and timely manner;
  • Manage a team and the resources allocated to the Division; ensure the skills of staff members are continuously developed through training or coaching;
  • Establish and implement strategies, guidelines and procedures to collect, assess, organize and preserve the Court’s information assets in all forms (paper, image, audio, video, electronic record, etc.). This includes ensuring conservation of information resources, implementing a disaster recovery plan and drawing up procedures to guarantee the systematic and continued receipt of relevant information where applicable;
  • Ensure the maintenance of information systems to allow for the swift and accurate retrieval of information, thus making resources easily accessible to those who need them in a timely manner. In co-ordination with the Information and Communications Technology Division, analyse user needs, propose functional specifications for an information system serving these needs and oversee development of the IT solutions chosen;
  • Oversee the dispatch and distribution, in paper or electronic format as appropriate, of official documents, as well as of documents filed in cases before the Court;
  • Supervise the sending of the Court’s official publications to the United Nations common system, other institutions and private individuals;
  • Ensure that the archival component of the Court’s policies in the field of information management remain aligned with industry standards and the specific needs of the Court. Research, analyse and evaluate new applications of information technology to archives and records management and make recommendations for their deployment. Participate in record-keeping improvement projects, contributing to feasibility studies, systems analysis, design, development and implementation, and in the evaluation and testing of record-keeping application improvements and new systems;
  • Establish training programmes for relevant users on the organization of collections, management, access and use of resources. Liaise with other departments and divisions to raise awareness and develop understanding of the preservation of information resources, including by writing user manuals. Provide advisory services on record-keeping practices including records management, preservation and disposal, information management policies and procedures;
  • Ensure the development and maintenance of the Electronic Document Resource Management System (EDRMS) and archives intranet pages;
  • Perform other related duties as required.


Qualifications and competencies 

Competencies 

  • Professionalism: Demonstrable knowledge of record-keeping theory and practice, and of standards in records and archives management. Knowledge of system design and electronic data maintenance, including appraisal, conservation and migration management. Ability to apply knowledge in specific organizational contexts. Ability to advise on record-keeping based on analysis of organizational objectives. Demonstrable conceptual, analytical and evaluative skills. Ability to conduct research and analysis; identify issues and assess significance and impact; identify and evaluate options; formulate and present recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject-matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
  • Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
  • Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary. 
  • Accountability: Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments. 
  • Client Orientation: Considers all those to whom services are provided to be ‘clients’ and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.
  • Empowering others: Delegates responsibility, clarifies expectations and gives staff autonomy in important areas of their work; encourages others to set challenging goals; holds others accountable for achieving results related to their area of responsibility; genuinely values all staff members’ input and expertise; shows appreciation and rewards achievement and effort; involves others when making decisions that affect them.
  • Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; actively supports the development and career aspirations of staff; appraises performance fairly. 


Education

  • Advanced university degree (Master’s degree or equivalent) in the field of information management or related area is required. A first level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.
  • Thorough knowledge of current methodologies and trends in information management is required.


Experience

  • A minimum of  5 years (7 years with a first level university degree) of progressively responsible experience in information management is required, of which at least two years should be within a judicial institution or an international organization.
  • Experience working with the United Nations information systems, policies, procedures and practices would be a strong advantage.
  • Proven management and supervisory experience in a multilingual and multicultural environment is required.


Languages

  • English and French are the two official languages of the Court. An excellent knowledge of and drafting ability in one of these languages and a very good command of the other is required. Knowledge of other United Nations official languages would be an asset.


PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE ACCEPTED


Recruitment process

Candidates should apply through the Court’s e-recruitment system.

Candidates on the shortlist will be invited to The Hague for written tests and interviews in the first half of August 2019.

The selected candidates may be subject to a security clearance, including verification of the information provided and a criminal record check. All candidates should be in a position to submit an electronic copy of their passport and all diplomas listed on their profile when requested.

The Registrar reserves the right not to appoint any candidate to the post, or to appoint one at a lower level or on the basis of a modified job description. Applications that are found by the Court to meet the above criteria may be added to a reserve list in case a similar vacancy arises in the future.