Job ID
LU - Luxembourg
Full/Part Time

EIB Posting

The EIB, the European Union's bank, is seeking to recruit for its Corporate Services Directorate (CS) – Information Management and Procurement Department (IMP) –Information Management Division (IMD) - Operations Unit (OP), an (Associate) Information Management Officer *. This is a temporary position at grade 4/5.

The term of this contract will be 3 years.

The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.

*Internally referred to as: Officer IT Applications


The Operations Unit is responsible in providing bank-wide day-to-day management and functional support relating to physical archives, electronic document management, scanning and Copy Centre services.

You will ensure coherent implementation of record management rules in the context of business-driven projects delivered by IT aimed to automatically capture and archive documents produced via a front-end application (“eArchiving Automation Projects”) in the GED Knowledge Centre which is EIB Electronic Document and Records Management (EDRM) System.

In this position you will be required to pay close attention to EIB procedures and policies with regard to document management (in relation to authenticity, integrity and exploitability under ISO 15489 standard); information security, confidentiality and disclosure; PM2 methodology for project management; as well as rules established by internal business stakeholders as part of their respective operational processes.

Operating Network

You will report to the Head of the Operations Unit.


  • Contribute to align GED requirements for paper and electronic record management processes and procedures.
  • Manage the eArchiving Automation Projects in IMD remit in order to plan project deliveries and help the Operations Unit’s internal capacity planning.
  • Understand business processes and guide business stakeholders about document management requirements, working in close collaboration with the Central Archive Service, the project owner and the solution provider as required by the PM² methodology.
  • Liaise with the teams within Corporate Services with a view to guarantee delivery within the stipulated timeline and to the expected level of quality.
  • Provide guidance to the front-end application owners on record management related aspects for inclusion in the project requirements.
  • Coordinate external consultants for follow up of support tickets in eArchiving Automation domain


  • University degree in Information Management, Information Technology or a related discipline.
  • At least 3 years relevant professional experience with functional analysis for applications generating records injected in Electronic Document and Records Management (EDRM) Systems
  • General knowledge of record management principles (standards and best practices).
  • Sound experience of Opentext Content Server implementation, experience with Record Management Module would be an advantage.
  • Knowledge of Microsoft Sharepoint would be an advantage.
  • Knowledge of project management principles, methods and practices, preferably in an Information Technology environment.
  • Understanding of PM² methodology will be an advantage.
  • Membership of international information management associations would be an advantage
  • Excellent knowledge of Microsoft Office application used at the EIB.
  • Excellent verbal and written English and/or French language skills and a good command of the other.


Find out more about EIB core and managerial competencies here

(*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages

We are an equal opportunity employer, who believes that diversity is good for our people and our business.  As such, we promote the inclusion of suitably qualified and experienced staff without regard to their gender, age, racial or ethnic origin, religion or beliefs, sexual orientation/identity, or disability (*).

By applying for this position you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorized disclosure of any information or any damage to the EIB Group reputation.

Deadline for applications: 26th April 2021

 (*).  We particularly welcome applications from women and persons with disabilities.