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Wednesday, August 24, 2016

IT Analyst, Information Management (Collaboration). World Bank, Washington DC. Open until 29 August 2016

Job #161836
  • IT Analyst, Information Management
  • Information Management and Technology
  • Professional & Technical
  • GE
  • Washington, DC
  • Local Hire
  • English [Essential]
  • 29-Aug-2016


  • Background/General Description:


    Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.


    ABOUT THE VPU
    Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
    The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
    The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency.  The ITSKI unit’s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank’s Access to Information systems and archival services.
     ***The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background.  Individuals with disabilities are equally encouraged to apply.
    Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.


    Duties & Accountabilities:


    The IT Analyst, Information Management will assume the following responsibilities:
    Ensuring the successful roll out of changes to the WBGs information management technologies via interacting with clients to ensure successful implementation.  Initially starting with collaboration platform and new intranet, by focusing on:
    • ePublish (internal publishing tool)
    o Track progress of each Vice Presidency in closing their ePublish sites
    o Provide guidance on migration of content to new intranet
    o Participate in project management meetings
    o Guide units on how to change their friendly URLS, Aliases to the new intranet sites away from the old sites
    o Prepare presentations and maintain documentation on the project
    • Facilitating adoption of platforms by the internal and external communities by:
    o Providing direct support and guidance in the most effective use of platform features to individual users, teams, departments and communities using the internal or external social collaboration platform.
    o Developing help and training material, as needed, and based on business needs, in collaboration with the ITS training team.
    o Capturing and highlighting the good practices in the use of social online collaboration platforms, whether linked to a specific feature of the technology or a use.
    o Monitoring the use of hubs, and collaboration platforms, and moderating when needed, in compliance with our access to information policies and the terms of use of the platforms.
    o Providing recommendations and highlighting good practices, accelerating adoption of the intranet hubs and collaboration spaces.
    • Serving as the liaison between business and ITS:
    o Monitoring and reporting issues and bugs, to ensure swift resolution.
    o Highlighting opportunities for improvement, shared by the business teams and aligned with the business needs.
    o Coordinating with counterparts on the business side on governance aspects such as the creation of new communities, hubs.
    o Meeting minutes of client engagements and follow-up.


    • Monitoring and reporting regularly on adoption and activity on both intranet hubs and collaboration sites, highlighting top communities and best use cases.
    o Preparing monthly reports on activity on both platforms to be shared with management, business counterparts and users at large.
    o Highlighting monthly top users, top communities and top pieces of content, to give visibility to best use cases.


    Selection criteria:


    Master's degree with 2 years relevant experience or Bachelor’s Degree with a minimum of 4 years of relevant experience.
    Experience with World Bank policies, procedures, practices and operations preferred.
    •    Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
    • Proven record in successfully managing, nurturing and growing online communities. Hands-on, extensive experience of working on collaboration and social media projects and design and facilitation of online communities of practice. Excellent understanding of cultural change aspects associated with the introduction of social media and social collaboration.
    • Experience in working in a user support function and designing and delivering training a distinctive advantage.
    • Possesses and maintains knowledge and skills needed to develop, promote, and implement best practices in information & knowledge management. Possesses and maintains understanding of all stages of the content lifecycle. 
    • Excellent interpersonal skills and ability to relate to business users from across the Bank. Ability to translate technical jargon into business language. Good pedagogical and facilitation skills.
    • Good project management skills and proven capacity to deliver results on time and within the allocated budget.
    • Outstanding communication skills including proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations.
    • Ability for continuous learning and professional development in the areas of project management, records management and knowledge management.
    • Knowledge of relevant software such as Sharepoint, Beezy, WebEx, and/or proven ability to quickly master relevant software packages.
    • Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
    • Fluency in English is essential.
    • Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
    • Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
    •Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.


    • Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
    Required Competencies:
    • Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
    • Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
    • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
    • Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
    • Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.

    IT Analyst, Information Management (Records Management). World Bank, Washington DC. Open until 29 August 2016

    Job #161837
  • IT Analyst, Information Management
  • Information Management and Technology
  • Professional & Technical
  • GE
  • Washington, DC
  • Local Hire
  • English [Essential]
  • 29-Aug-2016


  • ABOUT THE WORLD BANK GROUP
    Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.


    ABOUT THE VPU
    Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
    The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
    The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency.  The ITSKI unit’s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank’s Access to Information systems and archival services
    Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.


    Duties & Accountabilities


    The IT Analyst, Information Management will assume the following responsibilities:
    • Ensure compliance of IFC’s records management system and procedures with World Bank Group records management standards;
    • Participates in day-to-day development and maintenance of information resources and services and provides quality control.
    • Provide records management training to staff and guidance on records management policies and procedures and assist staff with same.
    • Provide monitoring reports on records management compliance; ensure filing is completed in a timely fashion and works with staff to meet compliance guidelines;
    • Analyze records management systems and procedures and make recommendation for improvement; contributes to continual updating, cataloging or profiling guidelines and framework.
    • Evaluate and test document management application enhancements and new solutions;
    • Provide analytic, research and professional support to others;
    • Mentors, motivates and provides direction, guidance and training to junior team members in carrying out the defined work program.
    • Coordinate client requirements gathering services. Creates and manages administrative and investment/ project folders; maintain an up-to-date list of all folders needed for filing.
    •  Ensure transfer of records to Archives and remote repositories;
    • Ensure timely and high quality delivery of services according to agreed-upon service standards;
    • Oversee and help develop efficient filing and retrieval system relying on electronic records;
    •  Perform ad-hoc assignments upon request of supervisor and/or manager.


    Selection Criteria


    Master's degree with 2 years relevant experience or Bachelor’s Degree with a minimum of 4 years of relevant experience.
    Experience with World Bank policies, procedures, practices and operations preferred.
    • Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
    • Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
    • Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
    • Fully proficient at providing assistance and training to other staff members.
    • Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
    • Fluency in English is essential.
    • Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
    • Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
    •Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
    • Ability to prepare training presentations and arranges or conducts training for IFC staff on IFC’s records
    and information management and archiving functions as appropriate.
    • Ability to work effectively in a team-oriented, multi-cultural environment.
    • Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.


    Required Competencies:
    • Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
    • Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
    • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
    • Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
    • Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.

    Friday, August 12, 2016

    Information Management Officer, P-4. UN Secretariat, OCHA, Bangui. Open until 18 August 2016

    Posting Title: Information Management Officer (TJO)
    Job Code Title: INFORMATION MANAGEMENT OFFICER
    Department/Office: OFFICE FOR THE COORDINATION OF HUMANITARIAN AFFAIRS
    Duty Station: BANGUI
    Posting Period: 05 August 2016 - 18 August 2016
    Job Opening Number: 64040
    Staffing Exercise N/A
    United Nations Core Values: Integrity, Professionalism, Respect for Diversity
                                        


    Special Notice
    • This temporary position is intended to fill the functions of short-term duration of six months with the possibility of extension. The selected candidate is expected to start as soon as possible.
    • The duration of the appointment is subject to the availability of funds.
    • Candidates should have no expectation of any fixed-term appointment possibility after the end of this temporary assignment. If the selected candidate is an internal staff member of the UN Secretariat, the selection will be recorded as a temporary assignment.
    • Subsequent to the initial temporary appointment, new and successive temporary appointments may be granted for service in the same office or in a different office any number of times, for any duration, provided that the length of service does not exceed the period of 364 calendar days.
    • Upon separation from service, including, but not limited to, expiration or termination of, or resignation from, a fixed-term, continuing or permanent appointment, a former staff member will be ineligible for re-employment on the basis of a temporary appointment for a period of 31 days following the separation. In the case of separation from service on retirement, a former staff member will be ineligible for re-employment for a period of three months following the separation. This equally applies, mutatis mutandis, with respect to a former or current staff member who has held or holds an appointment in another entity applying the United Nations Staff Regulations and Rules and who applies for a temporary position with the Secretariat.
    • A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position.
    • A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further “stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…” Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified.
    • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing conditions of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions.
    • The expression “Internal candidates”, shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15.
    • For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1.
    • For information on special post allowance, please refer to ST/AI/1999/17. The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at: http://www.un.org/hr_handbook/English
    • Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of Inspira account-holder homepage.
    • Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application.
    • In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
    • Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
                    
    Org. Setting and Reporting
    This position is located in the Office for the Coordination of Humanitarian Affairs (OCHA) in the Central African Republic, Bangui. The Information Management Officer reports to the Deputy Head of Office. OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response effort.
                   
    Responsibilities
    Within delegated authority, the Information Management Officer may be responsible for the following duties:

    • Coordination:

    - Establish and maintain an information management network in accordance with IASC guidance to facilitate humanitarian information exchange and the promotion of data and information standards.
    - Work with first responders such as the UN disaster assessment and coordination team (UNDAC) and on-site operations and coordination centre (OSOCC) to ensure a smooth transition of information tools and services.
    - Engage with counterparts in government to ensure that information activities are coordinated and consistent with national standards and practices.
    - Provide training and expertise on the use and development of information management tools and platforms to OCHA staff and humanitarian partners.
    - Advocate for the use of data standards and common platforms, and for the open exchange of information.
    - Identify in-country activities that could benefit from remote information management capacity.
    - Coordinate remote IM support provided by other OCHA offices and non-UN actors.

    • Information Management Unit and Integrated Team Management

    - Advise the OCHA Head of Office on operational information management, including strategic and immediate priorities.
    - Support the development and implementation of a strategic approach to managing information around the humanitarian programme cycle, including supporting common information processes such as preparedness, needs assessment, strategic planning, resource mobilization, implementation and monitoring.
    - Provide strategic and day-to-day management of the information management unit (IMU) and related staff, including deployment of surge and other short-term staffing.
    - Take overall responsibility for the management of information and the production and dissemination of high-quality information products, tools and services.
    - Liaise with external actors, including senior staff in humanitarian and development agencies, government and the military.
    - Advise the head of office on strategic use of communications and information.
    - Provide leadership and vision to the integrated information team. Enable a collaborative approach between different areas of expertise within the team, foster innovation, stimulate early adoption of tools and technologies, and support team building and capacity development through continuous coaching and training of team members.
    - Oversee the drafting, stylistic design, editorial coherence and production of all information and reporting materials intended for external use, such as maps, infographics, reports, press releases, bulletins and situation reports.
    - Recruit staff, taking due account of geographical balance; manages, guides, develops, trains and fosters teamwork and communication among staff under his/her supervision.
    - Carry out programmatic/administrative tasks necessary for the functioning of the section, including preparation of budgets, assigning and monitoring of performance parameters, reporting on budget/programme performance and evaluation of staff performance.

    •Performs other related duties, as required.
                   
    Competencies
    • PROFESSIONALISM: Knowledge of information management, archival, record keeping and record disposition. Knowledge of electronic data maintenance, including appraisal, conservation and migration management; records preservation and description. Ability to conduct research and provide recommendations on information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

    • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

    • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
                   
    Education
    Advanced university degree (Master’s degree or equivalent degree) in information management, information systems, social sciences or related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
                   
    Work Experience
    A minimum of seven years of progressively responsible experience in information management, information systems, disaster management, humanitarian affairs, or other related area, is required. Experience in managing information in disaster response or complex emergencies is required. Experience within the UN system or an international organisation is desirable. Experience in the region is desirable.
                   
    Languages
    English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in both English and French (both oral and written) is required.
                   
    Assessment
    Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
                   
    United Nations Considerations
    The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
                   
    No Fee
    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.

    Information Management Assistant, G-5. UN Secretariat, OHRM, New York. Open until 17 August 2016

    Posting Title: Information Management Assistant
    Job Code Title: INFORMATION MANAGEMENT ASSISTANT
    Department/Office: OFFICE OF HUMAN RESOURCES MANAGEMENT
    Duty Station: NEW YORK
    Posting Period: 19 July 2016 - 17 August 2016
    Job Opening Number: 62618
    Staffing Exercise N/A
    United Nations Core Values: Integrity, Professionalism, Respect for Diversity
               
                                        

    Special Notice
    This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

    Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia maybe accepted in lieu of the GGST.

    Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

    Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

    The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

    Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
                   
    Org. Setting and Reporting
    This position is located in the Personnel Records Unit, Learning, Development and HR Services, Office of Human Resources Management. Information Management Assistant will report to senior Information Management Assistant.
                   
    Responsibilities
    Within delegated authority, the Information Management Assistant will be responsible for the following duties:

    Archives and Records Management
    •Creates Official Status Files for newly appointed staff members;
    •Provides standard and PRU-specific applications support and Unite Docs troubleshooting for Headquarters Deployment Group (HDG) staff.
    •Conducts end-user training relating to requesting official status files through Unite Docs.
    •Provides initial technical support and guidance to end-users and identifies areas where improvement or modifications are needed.
    •Registers Section’s incoming and outgoing records in electronic record keeping system.
    •Maintains Unit’s paper-based and electronic central file system by creating new folders, applying disposition instructions and tracking file circulation.
    •Participates in records management projects in Secretariat offices, assembles records and creates electronic file lists in preparation for records transfer and arranges for their transportation
    from UNHQ to Offices away from Headquarters.
    •Carries out quality control functions for incoming and outgoing official status files and document to be filed.
    •Assists with training of the temporary staff and covers supervisor’s duties in their absence.
    •Assists in accessioning, disposition, description, and database updating activities as they relate to Section records-related projects.
    •Performs clearinghouse functions such as records inventory/archiving projects and carries on various duties such as: performs researches in HR and unit’s databases to determine which files are to be archived, analyses retention schedules, assembles records, creates electronic files list, updates information in unit’s electronic record keeping system and coordinates transfers of records to ARMS.
    •Supports disposition operations by liaising with records-originating offices on transfer procedures and documentation;
    •Creates and maintains manual accession records and provides information to other Section staff in support of reference and archival arrangement and description activities.
    •Oversees internal records retrieval, loan, reproduction and staff clearance operations.
    •Supports external reference services by drafting routine responses to inquiries, including records reproduction transmittals, for approval of HR Officer.
    •Participates in maintaining the Unit’s reference database.
    •Participates in discussions and meetings on creation of digital records, reorganization of Unit’s work processes, files management and record keeping.

    Documents
    Liaises with document processing services with respect to preparation, reproduction and distribution of documents and publications.
    Orders and follows-up on shipment of documents, reference materials, stationery and necessary equipment to various sites.
    Provides document delivery services as required.

    General
    Conducts research as requested by more senior staff using Umoja and Unite Docs.
    Provides relevant technical support to users of information services.
    Provides administrative support for the Unit and undertakes other duties as assigned.
                   
    Competencies
    Professionalism:Knowledge of electronic record keeping and relevant information systems and networks. Ability to undertake research, maintain records in a systematic fashion and to retrieve necessary materials with maximum speed and accuracy. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

    Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

    Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
                   
    Education
    High school diploma or equivalent.
                   
    Work Experience
    A minimum of five years of progressively responsible experience in modern archives management, record keeping, library information management or related area is required.
                   
    Languages
    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.
                   
    Assessment
    Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
                   
    United Nations Considerations
    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

    The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
                   
    No Fee
    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

    Information Management Officer, P-4. OHCHR, UN Secretariat, Geneva. Open until 16 August 2016

    Posting Title: INFORMATION MANAGEMENT OFFICER
    Job Code Title: INFORMATION MANAGEMENT OFFICER
    Department/Office: OFFICE OF THE HIGH COMMISSIONER FOR HUMAN RIGHTS
    Duty Station: GENEVA
    Posting Period: 27 July 2016 - 16 August 2016
    Job Opening Number: 64057
    Staffing Exercise N/A
    United Nations Core Values: Integrity, Professionalism, Respect for Diversity
               
                                        

    Special Notice
    THIS POSITION IS FOR A PERIOD OF 4 MONTHS. • A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further “stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…” Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified.

    • Upon separation from service, including, but not limited to, expiration or termination of, or resignation from, a fixed-term, continuing or permanent appointment, a former staff member will be ineligible for re-employment on the basis of a temporary appointment for a period of 31 days following the separation. In the case of separation from service on retirement, a former staff member will be ineligible for re-employment for a period of three months following the separation. This equally applies, mutatis mutandis, with respect to a former or current staff member who has held or holds an appointment in another entity applying the United Nations Staff Regulations and Rules and who applies for a temporary position with the Secretariat.

    • Subject to the funding source of the position, this temporary job opening may be limited to candidates based at the duty station.

    • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions.

    • The expression “Internal candidates”, shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15.

    • Please note that candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

    • For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1.

    • The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at: http://www.un.org/hr_handbook/English

    • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.
                   
    Org. Setting and Reporting
    The temporary position is located in the Office of the High Commissioner for Human Rights (OHCHR), under the general supervision of the Chief, Emergency Response Section and the direct supervision of the Coordinator, Early Warning and Information Support Unit/Field Operations and Technical Cooperation Division (FOTCD).
                   
    Responsibilities
    The Information Management Officer will develop a strategy for the establishment of professional information management capacity within OHCHR. To achieve this the IMO will look into current information management processes, systems and data flows, and on the manner in which information is used and presented by OHCHR, defining what OHCHR’s information management needs are. The strategy will set out OHCHR’s specific information management needs in relation to OHCHR’s monitoring of country situations at HQ level and by its field presences. It will set out how to meet these needs through the gradual establishment of information management capacity. The strategy will draw upon work conducted in the process of leading the inter-agency task force on the development of the Human Rights Up Front Common UN Information Management System on human rights violations (CIMS), and specifically work related to OHCHR’s internal information management. It will further require a stocktake of different information management tools currently used in OHCHR, including issues related to confidentiality, access rights, information captured, etc. The strategy should include: (1) an OHCHR information exchange protocol; (2) a practical and realistic implementation plan for the establishment of professional information management capacity; and (3) job profiles for the required information management staff. To the extent possible and as time allows, the IMO shall also: (1) provide feedback and advise on the creation of the ‘Rights View’ tool; and (2) advise upon the information management processes required to establish the CIMS, including in coordination with UN information management partners; and (3) provide guidance on improving the manner in which OHCHR presents information. Performs other duties as required.
                   
    Competencies
    PROFESSIONALISM. Knowledge of different data collection methodologies, proven skills to analyse statistical information. Proven ability to formulate IM-related technical requirements, develop IM strategies and operating procedures. Strong knowledge of general information and data management practices, data exchange protocols and applications used in humanitarian / human rights contexts. Candidate must be able to advise on what appropriate information technology is used, ensures information security, and is fundamentally retrievable/storable/archival. Advanced technical skills for data processing and management including knowledge of databases or working with excel files. Ability to work with unstructured data and narrative data is also an important asset in order to provide guidance on improving data capture processes for analytical purposes. Must have strong analytical, problem-solving and negotiating skills; demonstrated ability to develop conceptual frameworks and methodological tools. Must be proactive to seek out existing sources of information and have the ability to map out existing systems for record in the project. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION. Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANISING. Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. TEAMWORK. Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. TECHNOLOGICAL AWARENESS. Keeps abreast of available technology ; understands applicability and limitations of technology to the work of the office ; actively seeks to apply technology to appropriate tasks ; shows willingness to learn new technology.
                   
    Education
    Advanced university degree (Master’s degree or equivalent) in information management, information systems, social science or related field. A first-level university degree with two additional years of qualifying experience may be acceptable in lieu of the advanced university degree.
                   
    Work Experience
    At least 7 years of progressively responsible work experience at both headquarters and country-level in information management, information systems, or other related areas, is required. Experience in the United Nations system is required. Experience in the review of existing information management systems and experience in Human Rights or a related field is desirable. Experience in writing and documenting strategic thinking and understanding of practical training and capacity building solutions is desirable.
                   
    Languages
    Fluency in oral and written English is required; knowledge of another UN language would be an asset.
                   
    Assessment
    Evaluation of qualified applicants may include an eliminatory assessment exercise which may be followed by a competency-based interview.
                   
    United Nations Considerations
    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

    The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
    No Fee
    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

    Monday, July 11, 2016

    Knowledge Management Specialist - SharePoint Administrator, P-3. UNICEF, New York. Open until 8 August 2016

    Job Number: 496791 | Vacancy Link
    Location: Division of Human Resources, UNICEF NYHQ
    Work Type : Fixed Term Staff

    If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
    For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

    Purpose of the Position
    The incumbent of this post will be responsible for management, setup and maintenance of emergent Enterprise Records Management platform for both electronic and physical records. This would involve setup, configuration, maintenance, support, custom development, environment and application security management, and customization of SharePoint environment integrating with Third Party software for all UNICEF's electronic and physical records. This includes building records management systems frameworks, definition and setup of metadata and classification schemas, management of document repositories, integration, setup and management of hierarchical storage management systems as defined by the ECM project. The incumbent will also provide expert advice on best practices and techniques for the development and operationalization of enterprise records management solutions.


    Key Expected Results
    • Plan, identify, and maintain original and current configuration of requirements documentation, design documentation, hardware/software, and related documentation. Setup configuration with data management, enforcing policies, and processes for products. Draft and document policies and procedures for the administration (governance, security, replication, clustering) and management of the environment including disaster recovery.
    • Responsible for the effective technical management of the organization's records and document management application infrastructure. The duties entail planning, testing, and implementation phases related to the periodic upgrades of the records and archive management environment.
    • Coordinate with corporate-wide SharePoint development teams and business users in product testing, User Acceptance Testing (UAT), and implementation of Solutions. Integrate and interface Enterprise Records Management solutions with other IT systems operational within UNICEF such as ERP application
    • Administration, maintenance, monitoring, and support for the UNICEF Enterprise records management environment Configure lists, document libraries, reports, views, groups, site collections, administered identity authentication and authorization practices. Apply operating system, , SharePoint, and 3rd party add-ons patches and cumulative updates.
    • Work closely with cross functional technical teams to elicit and validate user requirements to develop custom workflows, pages, sites, alerts, permissions, list views, and implement scripts as necessary.
    • Support management and operationalization of electronic and physical record filing systems as well disposition into Enterprise Records management systems.
    • Troubleshooting for SharePoint including Gimmal and other Records management add-on environment - understanding, gathering data, and documenting issues, analyzing, and investigating problems.
    • Provides third level technical support to the records management application administration and content owner team, including importing data to records management application from other systems.

    Qualifications of Successful Candidate
    • An advanced university degree (Master's) in Computer Sciences, Software Engineering, Information System Management, Business Administration, or a directly related field(s) is required.*
    • A relevant first-level university degree (Bachelor's), in combination with 7 years of relevant work experience, may be accepted in lieu of the advanced university degree (Master's).
    • A minimum of five (5) years of relevant experience at the national or international levels in advanced SharePoint governance, administration, security, management, monitoring, system development, in support of organizational or other relevant areas is required.
    • Prior experience in managing a database driven records and archive management, content management, or document management system is required.
    • Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
    • Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
    • Prior working knowledge of Development including Power Shell and Team Foundation, .NET, C#, HTML, and XML is desirable.
    • Prior working knowledge of IIS web server and SharePoint configuration and administration is an asset.
    • Working knowledge of Windows OS is desirable.
    • Working knowledge of an enterprise database such as MS SQL Server and Oracle is desirable.
    • Previous hands on experience implementing electronic and physical records management along with user-centered design is highly desirable.
    • Working experience of Gimmal Records Management and/or related technology implementation including setup, configuration and support is plus is considered an asset.
    • Previous hands on experience in a supervisory/managerial capacity is desirable.
    • Fluency in English and French (written & verbal) is required. Knowledge of another official UN Language (Arabic, Chinese, Russian, Spanish) is considered an asset.

    Competencies of Successful Candidate
    • Communicates effectively to varied audiences, including during formal public speaking
    • Sets high standards for quality of work and consistently achieves project goals
    • Able to work effectively in a multi-cultural environment
    • Ensures that team or department follows relevant company policies and procedures
    • Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources
    • Demonstrates and shares detailed technical knowledge and expertise
    • Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.
    • Sets clearly defined objectives and plans activities for self, own team or department
     To view our competency framework, please click here

    Remarks
    This position has an end date of 31 December 2017.
    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

    Opening Date 8 Jul 2016 Eastern Standard Time
    Closing Date 6 Aug 2016 Eastern Standard Time

    Records Management Consultant. UNICEF, New York. Open until 13 July 2016

    Job Number: 496670 | Vacancy Link
    Location: Division of Human Resources, UNICEF NYHQ
    Work Type : Consultancy

    If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
    For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

    BACKGROUND
    UNICEF, and specifically the Division of Human Resources (DHR), currently holds large amounts of records. Some are electronic, but most are in paper-based document form, which are neither properly filed nor securely managed through to appropriate retention and disposal. Most of the information is held in unstructured form i.e. paper-based files including staff Official Status Files (a quarter of all global files are located in a single file room in New York, the balance are located in filing cabinets in distributed offices in 145 countries); locked inside end-users' desktops; embedded in the email system; and more general reference documents uploaded to intranet document repositories.  All this creates a significant challenge for overall information governance, risk mitigation, and the practical challenge of staff that create and need to use, refer to, and reuse, information in these documents and records.
    UNICEF has embarked on an organization-wide information, document and record management initiative; under which HR record management was positioned as the leading sub-project which now has been implemented in 2015.  The HR record management system has begun to mitigate the aforementioned risks and enable the easy and access-controlled search, retrieval and access to relevant parts of the official electronic records by multiple people whose actions is being automatically tracked, and will be tightly integrated with core HR systems, e.g.,  SAP (VISION), PageUp Talent Management system and Neocase Case Management system.


    Terms of Reference / Deliverables
    Given the above context, UNICEF is seeking a Records Management Consultant, under a consultancy, to deliver the following:
    1. Support maintenance of HR's Records Management (Gimmal) implementation – and update as required -- in compliance with records best practices including system analysis methodologies, records and information management implementation processes and procedures and workflow processes required for implementation. 
    2. Coordinate migration of documents to Records system control Quality and completnes  of the uploaded documents.  
    3. Maintain the records management system classification scheme.Work closely with ECM Project and communicate with key stakeholders to proactively ensure understanding of the interrelationship of records and business processes. 
    4. Lead the Field Office digitalization and OSF Verification project and provide guidance and support to UNICEF Field Offices regarding digitization and Records Management.  
    5. Support GSSC in updating of Designation of Beneficiaries documents and upload to Records Centre.  
    6. Work closely with DHR Performance Management unit to support updates and access to PER's in Records System  
    7. Provide technical and other support to the Human Resource function to digitize the Official Status Files of local staff in country offices while maintaining the highest standard of accuracy, efficiency, and security.  Ensure the completion of the digitization of the remaining ("delta") OSF of International Professional staff and NYHQ General Service staff.  
    8. Provide any training to staff in accessing and managing records.  Provide support to users and IT in troubleshooting issues and proposing solutions.  

    Qualifications
    • Candidate undertaking the assignment should have a minimum of six (6) years of experience in Information Management and Project Management or Human Resources related projects for the United Nations system or other international organizations.   
    • A relevant advanced university degree, or equivalent professional work experience combined with a university degree in a related field.  A first level university degree in combination with qualifying experience may be accepted in lieu of the advance university degree. 
    • Experience with Records Management system based on SharePoint preferably with Gimmal platform.  And also experience with large scale digitization projects in the international environment.   
    • Hands on experience in conducting training on IT System and Human Resource business processes in the United Nations context.  
    • Experience with SharePoint including design and development of web pages and sites. 
    • Ability to present highly complex arguments, information and ideas in an easy to understand and memorable fashion. 
    • Knowledge of and experience with the ERP systems 

    Requirements
    Please provide a cover letter and the United Nations Personal History Form (P11) highlighting previous engagements which meet the qualification criteria described above. Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above.  Applications submitted without a daily/monthly rate will not be considered.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.


    Opening Date 1 Jul 2016 Eastern Standard Time
    Closing Date 13 Jul 2016 Eastern Standard Time