Tuesday, December 18, 2012
Chief of Information Management, Technology and Security Section, P-5. STL, Leidschendam. Open until 13 January 2013
Chief of Information Management, Technology and Security Section Vacancy Ref NL-OTR-ITMSS-P5-506 Deadline for Applications 13 January 2013 Issuance Date 14 December 2012 Location Leidschendam Organ / Section Registry / Information Technology Services Section Post Level P5 Depending on professional background, experience and family situation, a competitive compensation and benefits package will be offered. The functions and reporting lines of the appointment may vary depending on the outcome of a planned restructuring of the delivery of the Registry's Information Management, Technology and Security Section. The appointment shall be limited to the Special Tribunal for Lebanon (STL). A Fixed-Term Appointment of one year duration will be offered.This appointment and any subsequent extension(s) are subject to terms of the Tribunal's mandate and/or the availability of the funds. The STL is an international inter-governmental organization with its own independent legal identity and not a UN organization. However, the STL follows the UN common system for benefits and entitlements to its staff members. UN staff members may also serve on loan from their parent department/office, if selected. Responsibilities Under the direct supervision of the Registrar and within the limits of the delegated authority, the Chief of Information Management, Technology and Security Section (IMTSS) is responsible for steering developments and directing service delivery in the fields of information technology, (including information systems, data networking and communications, courtroom technology, and audio visual systems), information management, digital archives, records management, library services, and information security in line with best practices and the needs of the Organs to realise the STL’s objectives and outreach strategy; provide leadership to the innovation, awareness and adoption of new tools and technology-enabled work practices that will improve productivity and effectiveness; provide strategic input and support the implementation of a continuous change management process harnessing the use of information and technologies. The post holder will lead the IMTSS Senior Management Team (SMT). The composition of the SMT as envisaged below is subject to the final outcome of the restructuring of the delivery of the Registry’s Information Management, Technology and Security Section and reporting lines of those listed as currently comprising the SMT are subject to change. The SMT comprises the a) Head of IT and Courtroom Technology responsible for the overall management of all audio-visual services and all judicial information system services within the STL's courtroom and serves as the primary interface to CMSS for all court operational IT support matters; supervising unit Heads responsible for information systems, data networking and communications, courtroom technology and audio visual systems. b) the Head of Digital Archives, Records & Library Unit responsible for planning, budgeting, management, supervision and daily operation of the Digital Archives, Records and Library Unit (DARLU), and c) the Information Security Officer responsible for the appropriate maintenance and implementation of information security standards and managing the risk relating to the STL’s information assets. Establishes the vision and mission statement for IMTSS in consultation with the Registrar; creates a compelling vision to enable business change and facilitate policy decisions to ensure a timely and strategic response to key internal and external developments; advises the Registrar, provides guidance on information architecture and development strategy and for Information Management, Information Technology governance and Information Security; drafts intra and inter-organ policies and procedures to implement strategy; actively engages senior management and provides leadership on information governance in the role of chairperson of the Information Management steering group. Provides substantive input in the preparation of position papers and reports for presentation to bodies such as the STL Management Committee. Provides programmatic and substantive reviews of drafts prepared by others. Ensures that all IMTSS services comply with standards set by the Information Technology Infrastructure Library (ITIL) and best practices in Information Management. Ensures the correct functioning of all IMTSS end-to-end services, including but not limiting to the efficient functioning of the STL courtroom; ensures that the services defined within the IMTSS service catalogue maintain high-quality standards measurable against defined service levels. Plans and oversees the management of activities undertaken by the IMTSS; ensures that substantive work programmes and programmed activities are carried out in a timely fashion, coordinates diverse projects in the IMTSS, and, in liaison with other international tribunals as appropriate; manages, supervises and carries out the work programme of the IMTSS using professional programme and project management methodologies (e.g. PRINCE2). Ensures that IT systems, communication networks and technologies are cost effectively harmonized across the organization and, in that regard, also engages with other UN organizations to strive for system-wide coherence; provides oversight of information security, and issues related to cyber-security; ensures that IMTSS operational risks are identified and managed and that IMTSS facilities are robust and available to support business continuity under a range of operating scenarios. Ensures that long-term physical and digital records preservation is provided. Carries out programmatic/administrative tasks necessary for the functioning of the IMTSS, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for the budget, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates; recruits staff for IMTSS taking due account geographical and gender balance and other institutional values as well as demonstrated technical abilities. Manages, guides, develops and trains staff under his/her supervision; Fosters teamwork and communication among staff in the IMTSS and across organizational boundaries. Represents the Organization at inter-tribunal meetings and international seminars. Knowledge and Skills • Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities. • Planning and Organizing: Ability to establish priorities and to plan, coordinate and monitor own work and those under her/his supervision. Develops clear goals that ensure end to end service delivery; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Leadership: Serves as a role model to others; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; ability to make difficult decisions. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. • Communication: Proven and sustained communication (verbal and written skills), including the ability to prepare reports and conduct presentations by clearly formulating positions on issues, articulating options clearly and concisely, making and defending recommendations. Demonstrated ability to develop and maintain effective work relationships with client groups; Listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. • Technological & Technical Awareness: Demonstrated knowledge and experience in the development of Information Management, Information Systems and Information Technologies within an International environment. Working knowledge of EMC Documentum. Able to evaluate situations and identify technological solutions which meet the organizations needs in the longer term. Good theoretical background in information management or a related field, demonstrable conceptual, analytical and evaluative skills and ability to conduct independent research and analysis, identifying and assessing issues, formulating options, coming up with conclusions and making recommendations. Capability to establish and lead an information governance framework for the organization and to integrate those with relevant standards such as COBIT, ITIL, ISO15489 and ISO27000. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply established STL rules, regulations, policies and guidelines in work situations. Qualifications Education: Advanced university degree (Master’s degree or equivalent) in Computer or Information Sciences, Archives, Records, Information Management, Information Security or Business Administration within an information context. A first-level university degree in these areas with an extensive senior experience in the field may be considered in lieu of an advanced university degree. Work Experience: A minimum of 10 years (12 if in possession of a Bachelor level degree) progressively responsible experience in Information management, Information Systems or Information Technology. Demonstrated experience in at least two of these areas is preferred, of which at least three years should be at the national or international level. Languages: Arabic, English and French are the official languages of the Special Tribunal for Lebanon. For this post, proficiency in oral and written English is required. Knowledge of the other languages is an asset.