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Wednesday, March 30, 2011

Information Management Assistant, G-5. UN Secretariat, DPI, New York. Open until 27 April 2011

Job Title:
Information Management Assistant, G5
Department/ Office:
Duty Station: NEW YORK

Posting Period:
28 March 2011-27 April 2011
Job Opening number:


United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This post is located in the Information Management Unit (IMU) of the Information Centres Service (ICS) in the Strategic Communications Division (SCD) in the Department of Public Information (DPI). The incumbent is under the general supervision of the Chief of IMU.


Under the guidance of the Chief of IMU/ICS/SCD/DPI and the Chief of ICS/SCD/DPI, the incumbent will assist in the dissemination of information materials and the maintenance of information repositories used by ICS and the global network of United Nations Information Centres (UNICs). In a timely and efficient manner and with the overall goal of keeping UNICs abreast of the latest information materials and strategic communications from DPI and other offices at UN Headquarters, he/she will update web sites, databases and other information systems utilized by the Unit using relevant information materials researched from different sources. The incumbent will respond to complex inquiries received from the Unit’s partners, liaising with relevant offices in the UN System as needed. To service requests for information materials, the incumbent will frequently liaise with colleagues in the Distribution and Stock Control Unit of the Department of General Assembly and Conference Management, as well as partners from the Mail Operations Unit of the Department of Management. He/she will participate, in collaboration with the Associate Computer Information Systems Officer and the Chief of IMU, in the design, implementation and maintenance of on-line systems used to service the information management needs of ICS at Headquarters and the global UNIC network. The incumbent will also provide general office support. This includes processing, drafting and finalizing correspondence and other communications; setting up and maintaining electronic files/records and performing other duties as assigned.


* Professionalism – Knowledge of the functions and organization of work of an information management unit; knowledge of internal United Nations policies, processes and procedures generally and, in particular, those related to the production and dissemination of information material; ability to research and gather information from a variety of standard sources; good applied technical or specialized skills related to particular functional area; demonstrated ability to apply good judgment in the context of assignments given; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work; knowledge of the importance of working collaboratively with colleagues to achieve organizational goals, including supporting and acting in accordance with final group decision, even when such decisions may not entirely reflect own position.

Core Competencies:
Planning & Organizing:
-Develops clear goals that are consistent with agreed strategies
-Identifies priority activities and assignments; adjusts priorities as required
-Allocates appropriate amount of time and resources for completing work
-Foresees risks and allows for contingencies when planning
-Monitors and adjusts plans and actions as necessary
-Uses time efficiently

Technological Awareness:
-Keeps abreast of available technology
-Understands applicability and limitations of technology to the work of the office
-Actively seeks to apply technology to appropriate tasks
-Shows willingness to learn new technology
- Knowledge of word processors, spreadsheets, internet search tools and relational databases, on-line collaboration, new media and social networking tools.


High school diploma or equivalent. Supplementary course work/training in international relations, public information, electronic telecommunications or other related field is desirable.

Work Experience

- A minimum of five years of experience working with records and databases, including their deployment in an on-line context and their applicability to information management projects;
- Experience in public information or with the operations of the Department of Public Information is desirable;
- Experience with mail operation and distribution processes to ship information materials to field offices (including the use of international courier services) is desirable.
- Knowledge of information materials produced by the UN available in the public domain, such as the Official Document System, the official UN web site and other UN System web sites is desirable;
- Knowledge of modern web publishing practices and tools is desirable;
- Knowledge of object-oriented programming and relational database concept is desirable;
- Knowledge of online collaboration tools (Lotus QuickPlace, Microsoft SharePoint or equivalent) is desirable.


English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of another official UN language is desirable.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Assessment Method

Please note that as part of the evaluation of your application for this position, you may be requested to undergo a technical writing exercise, which may be followed by a competency-based interview depending on the result of the test.

Special Notice

This position is for local recruitment. External applicants will be considered only if no suitable internal candidates are found.

Passing the New York Administrative Assessment Support Test (ASAT) is a prerequisite for recruitment consideration in the General Service category in the United Nations Headquarters at New York. To make arrangements to take this test, you may bring in person a copy of your completed Personal History Profile to the General Services and Related Categories Staffing Unit (GSRCSU), United Nations Secretariat, located at One United Nations Plaza (at corner of 1st Avenue and 44th Street), Room DC1-200. GSRCSU receives applicants every Wednesday (except public holidays) between 10.00 am and 12.00 Noon.
Persons wishing to take the ASAT are pre-screened and, if successful, scheduled to sit the ASAT at a later

No Fee


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