Saturday, March 27, 2021

Information Management Officer (Business Analyst), P-3. OHCHR, Geneva. Open until 01 April 2021


Posting Title:INFORMATION MANAGEMENT OFFICER (Business Analyst) (Temporary Job Opening), P3 (Temporary Job Opening)
Department/Office:Office of the High Commissioner for Human Rights
Duty Station:GENEVA
Posting Period:19 March 2021 - 01 April 2021
Job Opening Number:21-Information Management Systems-OHCHR-152061-J-Geneva (R)
Staffing ExerciseN/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Emergency Response Section (ERS) within the Field Operations & Technical Cooperation Division (FOTCD) in the Office of the High Commissioner for Human Rights (OHCHR) in Geneva, Switzerland. Under the overall supervision of the Chief of ERS, the incumbent will report to the Coordinator of the Information Management & Data Analytics (IMDA) unit.


Within delegated authority, the Information Management Officer (Business Analyst) will be responsible for the following duties:

- Manages projects involving feasibility studies, business analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems.
- Facilitates effective project requirement discovery meetings and provides specialized advice to users, analyzing users’ requirements and translating business needs into technical solutions and corresponding technical user stories.
- Organizes, designs, analyses and evaluates data and datasets needed for OHCHR information products using applicable techniques and tools, to include spatial baseline as well as operational data and datasets.
- Participates in the development of data visualisation standards, advising on the application and roll out of such standards across the OHCHR.
- Maintains a repository of spatial and operational data and datasets accessed by all OHCHR platforms, keeping all relevant documentation as needed.
- Researches, collects, reviews and shares best practices from OHCHR.
- Produces quality data visualizations, infographics and maps from OHCHR and other relevant data sources on a regular basis for analysis, communication, and accountability purposes.
- Produces policy analysis and undertakes analytics for information and communication products, drawing from OHCHR data platforms.
- Provides technical and substantive support to OHCHR teams to develop policy analyses and communication products based on various data sets and information.
- Directs research of relevant data sets to support coordination and communications efforts of the OHCHR.
- Produces policy materials and communications adapted to the target audiences, including information for public use and understanding.
- Collaborates with relevant UN entities and external partners, platform managers and data analysts to ensure integrated research, data analytics and policy analysis.
- Researches, analyses and evaluates new applications of information technology for data management, visualization, and modelling.
- Participates in system improvement projects, contributing to feasibility studies, systems analysis, design, development and implementation and in the evaluation and testing of knowledge-management application improvements and new systems; provides user support.
- Develops detailed system and other functional specifications and standards from the knowledge-management perspective and user documentation for new systems of results reporting in OHCHR.
- Develops training materials and user manuals; trains staff in use of information and knowledge-management systems utilized in OHCHR.
- Advises internal and external users and other information management specialists about access to OHCHR reporting, communications and data visualization platforms.
- Participates in developing client outreach strategies and in their implementation. Conducts programmes of outreach and user education to improve client use of desktop information resources; uses judgement of relevant institutional needs to develop presentations appropriate to client audience; develops publicity materials to facilitate outreach.
- Assists in programme administration, including provision of assistance to or supervision of contractual employees and support staff, formulation of consultant and institutional contracts and subsequent implementation, development of programme budget related to information and knowledge management, etc.
- Performs other related duties, as required.


PROFESSIONALISM: Knowledge of information management and data analysis tools and techniques, including those related to spatial and operational data management. Knowledge of business analysis best-practices required to assess and/or improve solutions, services or platforms. Ability to conduct research and provide policy recommendations based on data and information analysis and management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


Advanced university degree (Master's degree or equivalent degree) in communications, information science, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in information and knowledge management, results and online reporting or related area is required.
A minimum of two years of experience in data analysis systems, collection and visualization is required.
Experience in data analysis, collection and visualization systems is desirable.
Experience in planning, design, development, implementation and maintenance of computer information systems or related area is desirable.
Experience performing business analysis is desirable.
Experience developing data collection systems for early warning monitoring is desirable.


English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of another UN official language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice


• If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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