Archiving Services Supervisor(
Job Number: 14170)
Application Closing Date: 15-03-2021, 6:59:00 AM
The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 37 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.
Within the Executive Directorate, working closely with business partners, the Digital, Knowledge and Information Service (EXD/DKI) designs and provides secure digital solutions, IT and information management services and the technologies to deliver efficient corporate services, meet business partners’ needs and to support and enhance the OECD’s global role in building knowledge, communicating with the world and interacting with governments to inform and influence policy-making.
The Digital Workplace Services Division (EXD/DKI/DWS) provides corporate-wide user services managed by EXD/DKI including the IT Service Desk, local equipment support, IT Training, information (library and archives), printing and mail services.
EXD/DKI/DWS is looking for an Archiving Services Supervisor to champion the Organisation’s digital heritage, assure the preservation of corporate records and provide efficient corporate archiving and library services, in line with industry best practices and compliance with corporate policies. Reporting to the Head of User Support Management, the incumbent will supervise a small team. S/he will have broad operational experience and a track record delivering operational excellence, complemented by strong interpersonal skills, rigour and supervisory experience.
Digital Heritage and Archives Management
- Provision archiving services in compliance with the corporate information management policy, industry standards and best practices; furnish agreed library services.
- Ensure delivery of high-quality archiving and library services to meet client requests and in line with Service Level Agreements.
- Assure high quality corporate records metadata compliant with current corporate policies.
- Coordinate responses to external researchers and preparation of declassified archives for consultation.
- Update and maintain client guidance and operational procedures, contribute to related documentation as required.
- Demonstrate operational excellence, ensuring file schema, user acccount and access management in compliance with current corporate policies.
- Propose and implement innovative approaches to enhance corporate awareness and use of the Organisation’s digital heritage and archives.
Supervision and Reporting
- Provide guidance and day-to-day supervision to the Archiving Services team, this will include, organising staff presence to meet operational purposes and drafting, maintaining and ensuring compliance with pertinent policies and operational procedures.
- Encourage inclusion, teamwork, sharing and client focus through effective and continuous performance management carried out with the Head of Unit.
- Manage operational relationship with external service providers.
- Provide regular reporting on team activity and service provision for inclusion in KPIs and other management reports.
Ideal Candidate Profile
- A university degree in information science/management, archiving, library services or a related discipline.
- At least three years’ relevant experience provisioning professional archives, information management or library services and working with Content Management Systems.
- Proven experience proposing and implementing efficient use of archive storage space, ensuring application of weeding, digitisation and destruction in line with Best Practices and compliance with agreed standards and schedules.
- Proven experience maintaining archives inventories and activity reporting.
- Sound experience in a client service role including external provider management.
- Demonstrated experience supervising staff in a cross-cultural environment, preferably in an International Organisation or National Administration.
- MS Office/M365 Suite.
- Content Management Systems, experience with LiveLink and OpenText Content Server would be an advantage.
- Knowledge of industry standards including ISO 15489 and recent updates to the norm.
- Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.
- Knowledge of other languages would be an asset.
- For this role, the following competencies would be particularly important: Achievement focus, Analytical thinking, Flexible thinking, Managing resources, Teamwork and Team leadership, Client focus, Organisational knowledge.
- Please refer to the level 2 indicators of the OECD Core Competencies.
- Three-year fixed term appointment, with the possibility of renewal.
- Monthly base salary starting from 4,107 EUR, plus allowances based on eligibility, exempt of French income tax.
The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates who are nationals of OECD member countries, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities
The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.