Terms of Reference
Digital Reading Room Consultant (Records and Archives)
Records and Archives,
Division of External Relations (DER)
Title: Digital Reading Room Consultant (Records and Archives)
Duty Station: Home-based due to Covid-19
Duration: Starting immediately, for a period of maximum 3 months, starting December 2020
Contract Type: UNHCR Individual Consultant
Closing date: 22 November 2020
Based within the Division of External Relations, UNHCR Records and Archives’ (RAS) holdings contain information from the founding of the Organization in 1950 to the present day in both paper and digital format. RAS Digital information is held in both the UNHCR EDRMS (Open Text ECM system) and a Digital Preservation System (Arkivum). The point of access to UNHCR Archives is the online catalogue which provides access to the records held in the Archives at Headquarters. Due to COVID19 and the general increase in demand for remote access to digital or digitised files, UNHCR is looking for a consultant to review and present tools and solutions for a Digital Reading Room (DRR).
The consultant will work under the general supervision of the RAS Chief of Section and in close
collaboration with the reference and the digital archivists and will be tasked to identify tools and
solutions for the above.
UNHCR Digital Reading Room
UNHCR Digital Reading Room should be an online platform/portal which will allow archivists to
securely share content with researchers online. Researchers will have access to select, request, and
consult digital documents online. Archivists will be able to review, redact and share securely the
material with researchers. Ideally it should also provide analytical tools.
Overall purpose and Scope of Assignment:
Under the overall supervision of RAS, the consultant will research and provide a review (based on
UNHCR requirements and the infrastructure of the information landscape within UNHCR Records and
Archives), of tools and solutions for a Digital Reading Room. This can be based in the Cloud.
Tools and solutions are needed for the following:
• Review and Redaction processes for Archivists.
o E.g. Tools for flagging, masking and insertion of replacement pages
o E.g. Systems that can review and redact large amounts of data
• Delivery portal/viewing platform for researchers
Delivery of variety of formats
• Internal and external portals for delivery
• Security and Identity management
• Storage solutions for a DRR
• Analytical tools
• Any other aspects identified as the project develops
Based on UNHCR RAS information management systems and tools, the consultant will:
• Research and analyze the current offering of tools available for Digital Reading Rooms.
• Review well performing models that are operational in other institutions.
• Present how the tools identified meet UNHCR requirements.
• Recommend solutions, tools, technology and ideas for UNHCR RAS.
• Cost each solution.
• Present the tools in a comparative table against UNHCR requirements.
• Present the solution which can be implemented in phases.
Essential minimum qualifications and professional experience required
Education (Level and area of required and/or preferred education):
• Advanced degree ideally in areas of information management; technology or digital
• 8 years of experience and knowledge of archives, digitization, digital archives, access to archives
as well as experience implementing technology. Knowledge of the landscape of archives and
online tools for providing secure access to archives.
• At least 6 years working within archives sector, preferably with experience of large memory
institutions/UN agencies/international organisations.
• Demonstrated ability and experience of working with technology and archives
• Strong project management skills
• Ability to establish and maintain effective working relationships with people in a multi-cultural,
multi-ethnic environment with sensitivity and respect for diversity
• Fluency in written and spoken English is required.
• Knowledge of another UN language
Interested applicants should submit an updated and signed UNHCR Personal History Form (P11) and a
maximum 2 page proposal for the consultancy with a workplan and an approximate budget in English
by 22 November 2020 to firstname.lastname@example.org.
The UNHCR workforce consists of many diverse nationalities, cultures and languages. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working
environment for its entire workforce. Applications are encouraged from all qualified candidates
without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual
orientation and gender identity.
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application,
interview, meeting, travelling, processing, training or any other fees).
Closing date: 22 November 2020