Follow by Email

Sunday, May 20, 2018

Project Manager in Information Management. ICRC, Geneva. Open until 27 May 2018

Career Opportunities: PROJECT MANAGER IN INFORMATION MANAGEMENT (6542)


Requisition ID 6542 - Posted 08/05/2018 - Management - Eurasia - Switzerland - Resident


What we do


The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.


Purpose of the post


The Information Management Unit (CIM_AIM_IM) within the "Archives and Information Management" (CIM_AIM) division is in charge of the information management for all the ICRC (field and HQ).
To do so, one of the 4 missions of the CIM_AIM_IM Unit is to manage projects on topics such as document management, collaboration, information retrieval, records management and long term electronic archiving, communication tools (email and instant messaging), paperless program, and external contact management.
The CIM_AIM_IM Unit aims to keep up to date on the new technologies available in these different topics. It also proposes innovative solutions based on solid analyzes in order to answer the needs of the ICRC, on the most relevant way, while respecting the framework of the Information Environment Strategy as well as the Data Protection Office recommendations.
The project manager will manage information management projects within the Digital Workplace Sector, composed by a team of 3 to 5 people. He / she reports directly to the Digital Workplace program manager.
The project manager will work closely with his/her counterpart in the ICT division – reason why we are looking for a project manager DAM / CRM / ECM from a business side


Main duties and responsibilities


  • Maintains a global view on the project progress and expected benefits, as well as a detailed view on the status of individual deliverables.
  • Organizes, prepares, conducts, coordinates, facilitates, and reports on all project management activities necessary to achieve the project´s objectives in accordance to the Project Management Framework.
  • Ensures project controls are monitored and recorded, ensuring any changes in scope, time or budget are validated by the Steering Committee.
  • Maintains a detailed work plan, documenting and managing interdependencies and risks while ensuring that adequate risk mitigation measures are in place and regularly monitored.
  • Reviews/approves work plan of external service provider or consultancy contracted for the project.
  • Develops and implements a strategy to accompany the changes brought on by the project, including communication and training.
  • Ensure the description and formalization of business requirements
  • Deal with the Request for Information process, Request For Proposal, Bid Evaluation and Selection
  • Ensure the quality of implementation of the solution (test scripts, acceptance and validation tests) with the ICT project manager
  • Ensure that business processes are correctly implemented through the proposed technical solution
  • Maintain the project's business documentation
  • In compliance with the objectives set by the CIM_AIM_IM unit, follow the evolution of practices and tools in one of the areas related to information management (paperless, messaging, collaboration, search engine, records management, electronic archiving, audiovisual files management ...)
  • Coordinate all these activities with the ICT project manager
  • Provides leadership and motivation to the project team members, ensuring their work is aligned to the overall project purpose and deliverables.
  • Manages directly a small team (2-4) dedicated to the project. Contributes to work plans for a larger team that does not directly report to the project.


Certifications / Education required


  • Master degree or equivalent professional experience in a field related to information management
  • Project Management Certification a must: PMI, Hermes, SCRUM…
  • Business analysis Certification an asset
  • Change Management Certification an asset.
  • Fluent in English & French (English being essential).
  • Computer proficiency.



Professional Experience required


  • 12-15 years of professional experience.
  • 3 to 5 years of professional experience in in managing successfully small or medium project(s) from a business side in the following areas of information management: document management, records management, search engine, collaboration, paperless, Contact Relationship Management, Digital Asset Management.
  • Good knowledge of the digital world and information management (governance and technologies)
  • Experience in successfully managing and motivating a team.
  • Experience in an international environment an asset


Desired profile and skills


  • Strongly motivated by humanitarian work
  • Leadership
  • Ability / aptitudes: communication skills, listening, autonomy, adaptability, rigor, sense of result, analytical and synthesis skills, editorial skills, respect for humanitarian values
  • Ability to work as part of a team
  • Autonomy in the conduct of projects
  • Ability to lead several projects in parallel with different stakeholders
  • Ability to manage stress and the unforeseen
  • Adaptability in an ever-changing environment


Additional information


  • Location: Geneva, Switzerland
  • Type of contract: open-ended
  • Activity rate: 100%
  • Length of assignment : permanent position
  • Estimated start date: ASAP
  • Application deadline: 27.05.2018

  • Location: Geneva, Switzerland
  • Type of contract: open-ended
  • Activity rate: 100%
  • Length of assignment : permanent position
  • Estimated start date: ASAP
  • Application deadline: 27.05.2018

1 comment:


  1. Tag: PM200A56. Let me share all of you about #5 Tips for Project Management Success,, I hope you enjoy it

    1. Plan your day using time management techniques

    As a project manager, time management skills are essential because you are dealing with a wide range of tasks that demand a quick turnaround time. Planning your day will go a long way in keeping you organized and increasing your productivity. Assist your task planning by using project management software which helps you track the work of you and your team.

    If you are not very tech savvy, a simple to-do list can also be a great organizational tool. Prioritize your most important tasks by putting them at the top of the list and less important ones at the bottom. Having a visual plan of your daily tasks helps to keep you on track and aware of time.

    Related post: Free ebook 104 secrets to become a great project manager

    2. Include stakeholders in important project conversations

    While you will have plenty of responsibilities regarding the project, don’t neglect your clients.

    Good communication is essential is keeping both parties informed of project progression, curtailing scope creep, and apprised of changing requirements. Some clients may have different expectations when it comes to communication, so make sure to establish the frequency and type of communication (like emails, phone calls, and face-to-face conversations) at the beginning of your project.

    Establishing communication expectations early helps alleviate stakeholder uncertainty about communication frequency and delivery.

    3. Regularly communicate with your team

    Daily team communication helps keep misunderstandings and unclear requirements under control. Keeping your team informed in every step of the project is essential to project management success.

    For example, a study published by Procedia Technology found that good communication skills were the cornerstone of project management. The study examined over 300 “construction project managers, architects, construction managers, engineers and quantity surveyors” and their successes and failures on various construction projects.

    4. Anticipate project setbacks

    Even the best-laid plans often go awry.

    Remember that even with a high amount of planning and attention to detail, your project may still encounter some challenges. Pay attention to complaints from stakeholders or colleagues, and other warning signs, like a missed deadline or cost overrun, that there may be a problem.

    Preventing a crisis will keep your project running smoothly, save you a lot of time, and keep you, your team, and your stakeholders confident in progressing with the project.

    Unfortunately not every complication can be avoided. Crisis management skills are essential for dealing with the unexpected. Project managers need to be flexible and pragmatic. Improvise and make sharp decisions when needed.

    Related post: 92 free project management templates

    5. Stay focused on the details

    A common problem project managers encounter is having the project aims not aligned with the organization’s objectives. A great project manager will strategize a plan for the project to lead back to the overall success of the business.

    Know your project’s scope by heart and avoid wandering outside of the project’s requirements. It’s too easy to get lost in minor details and forget what your focus is, so a well-planned project scope is essential for success.

    And final, you should use KPI to measure effectiveness of the project, here are full list: 76 project management KPIs


    ReplyDelete