Information Management Assistant, G-6. UN Secretariat, ODA, The Hague. Open until 28 October 2015

Posting Title: INFORMATION MANAGEMENT ASSISTANT, G6 (Temporary Job Opening) Job Code Title: INFORMATION MANAGEMENT ASSISTANT Department/ Office: Office for Disarmament Affairs Duty Station: THE HAGUE
					Posting Period:
									15 October 2015-28 October 2015
			Job Opening number:
								15-IMA-ODA-49740-J-THE HAGUE (R)
							United Nations Core Values: Integrity, Professionalism, Respect for Diversity
	Special Notice The selected staff member needs to be released immediately to take up this position. Org. Setting and Reporting This position will be located in the Investigations Office of the Organisation for the Prohibitions of Chemical Weapons-United Nations Joint Investigative Mechanism (JIM), established by Security Council resolution 2235 (2015). This position will be based in The Hague. The JIM is established for a period of one year. This temporary job opening is until 31 December 2015, subject to extension. The Information Systems Assistant reports to the Chief of the Office and coordinates with the Information Management Officer. Responsibilities • Monitors and oversees the Records Management System (RMS) operations in receiving documents; applies the defined retention schedules and links to previous documents; oversees archival operations by identifying, planning and overseeing projects. • Maintains contractually stored RMS by facilitating and monitoring compliance; prepares and arranges records for transfer between the OPCW FFM and the JIM; applies retention schedules and initiating reappraisals and disposals in consultation with archivists; and provides reference service. • Acts as focal point for receipt and processing of end users’ service requests and troubleshooting inquiries. • Assists the JIM in reference and research operations by servicing on-site and remote staff/experts; performs records identification, retrieval and reproduction services. • Performs task as first responder in Information Technology (IT) and RMS related issues, provides basic technical support on relevant hardware, software systems, and its related applications. • Installs application IT and RMS systems software and hardware according to users’ work requirements and access rights. • Provides technical assistance, audio-visual equipment for conferences and meetings. • Provides technical support in design, development, implementation and maintenance of customized application; works with Information Management Officer on the definition and specification of user requirements; tests and modifies prototype application software; deploys and maintains software systems. • Supports end users in the creation and maintenance of new and existing software solutions; assists in preparation of technical and user documentation, as well as in drafting of training materials. • Provides support on IT and RMS matters, including security, data integrity and recovery; • Conduct the inventory of assets; safeguard the assets and associated records; initiate disposals and write-off actions. • Maintains regular contact with users, liaise with UN’s central IT and UN Archives and Records Management staff, and provides support as required. • Conducts research on new technologies and best practices; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies. • Performs other related duties as required. Competencies •Professionalism: Knowledge of electronic record keeping and relevant information systems and networks. Ability to undertake independent research, maintain records in a systematic fashion and to retrieve necessary materials with maximum speed and accuracy. Good technical skills in providing IT and AR management support; Knowledge of web development and basic programming skills. Ability to respond to changing requirements and assignments. Ability to apply good judgment in providing user assistance. Ability to identify and assess issues and develop accurate retrieval tools for relevant records. Shows pride in work and in achievements; demonstrates professional competence; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. •Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. •Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. •Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows great interest and willingness to learn new technology. Education High school diploma or equivalent. Work Experience A minimum of seven years of progressively responsible experience in information technology, web development, archives and electronic record management, or related area. Experience in web content management, data/records management is desirable. Knowledge of cloud computing technologies is desirable. Foundation certification in archiving and project management best practices is desirable. Experience in carrying out tasks necessary for the opening and the functioning of the Unit/Section is desirable. Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage. Assessment Method United Nations Considerations Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law. The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage. Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.