Wednesday, October 21, 2020

Knowledge Management Officer, P-4. FAO, Rome. Open until 23 October 2020


Knowledge Management Officer 

Job Posting

: 09/Oct/2020

Closure Date

: 23/Oct/2020, 11:59:00 PM
Organizational Unit: CJWC

Job Type

: Staff position
Type of Requisition: Professional Project
Grade Level: P-4

Primary Location

: Italy-Rome
Duration: Short-Term (11 months)
Post Number: TBD
IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments
•  FAO is committed to achieving workforce diversity in terms of gender and nationality
•  People with disabilities are  protected from any type of discrimination during any stage of employment, including the recruitment phase
•  All applications will be treated with the strictest confidentiality
Organizational Setting

The Secretariat of the Joint FAO/WHO Codex Alimentarius Commission, which is the executive organ of the Joint FAO/WHO Food Standards Programme, is located in the Joint FAO/WHO Centre (CJW). The Secretariat is under the programmatic responsibility of the relevant Deputy Directors-General, Assistant Directors-General of FAO and WHO as well as the Chief Scientist of FAO, while administratively under the supervision of the FAO Deputy Director-General of Natural Resources and Sustainable Production.

The Secretariat is administered in accordance with the rules and regulations of FAO. It services the sessions of the Commission and its subsidiary bodies, and acts as liaison between the Commission and interested sectors of FAO and WHO as well as the World Trade Organization (WTO), other organizations of the United Nations, and other international governmental and non-governmental organizations concerned with the consumer protection, quality and trade aspects of food standards. 

The post is located in CJWC team and the work will be undertaken in close coordination with the Office of Communications (OCC) and the Information Technology Division (CSI).

Reporting Lines

The Knowledge and Information Management Officer reports to the Senior Food Standards Officer P-5 

Technical Focus

Coordination of knowledge and information management activities.

Key Results

Planning, coordination and delivery of knowledge and information management activities.

Key Functions

• Manages and coordinates the development and support of information management applications for high quality data capture, data processing, analysis and dissemination of information in support of FAO's work;
• Coordinates and supervises the work of the system developers in support of the sectors and programs specific areas of work, including the development and maintenance of the Form Management Tool (FMT) database and associated data entry platforms, both on-line and off-line;
• Engages with the Heads of Sector to determine specific information and data management requirements in order to direct the design, development and maintenance of appropriate infrastructure, systems and processes;
• Provides technical advice and support to the strategic planning and implementation of the Information and Communication Technology (ICT) and Information Management areas of work, including the procurement of appropriate infrastructure, contracted services, support personnel and other investments as required;
• Supports the preparation and organization of meetings, seminars, and workshops, attend coordination meetings and represent the FAO Office in knowledge and information management activities working groups;
• Performs other duties as required.

Specific Functions

• Leads the efforts on the digitalization of Codex in coordination with OCC/CSI
• Oversees the management of electronic and/or paper-based information and records for the Codex Secretariat; Identifies, designs, sets up, maintains the most appropriate records management systems; Catalogues, indexes and abstracts Codex materials;
• Manages, assesses and analyses data to provide management with relevant information to elaborate core strategies in the unit to ensure the efficient and effective access to and dissemination of Codex outputs; Ensures compliance with relevant legislation and regulations to preserve records; Ensure a complete historical repository of Codex audio-visual materials is maintained; Leads the implementation of a repository for Codex Terminology to be used by Codex officers and translators;
• Responsible for the provision of a policy framework to guide staff in records management, and provide training and advice to members/clients on use of electronic information services; Analyses and develops innovative, creative and strategic approaches to ensure the efficient and effective access to and dissemination of Codex outputs;
• Facilitates implementation of the Codex communication plan developed jointly with OCC and in collaboration with relevant units;
• Facilitates optimal implementation of Codex meetings, in particular virtual meetings, including participation of Codex Secretariat and host countries in Codex meetings and working groups; 
• Attend, on behalf of the Codex Secretariat, relevant FAO/WHO meetings and other bodies or organizations working in the field of food standards;
• Perform other related duties, as required.


Minimum Requirements

• Advanced university degree in an area related to information and knowledge management, business administration or communications
• Seven years of relevant experience in information and knowledge management in international organizations   
• Working knowledge of English, French or Spanish and limited knowledge of one of the other two or Arabic, Chinese, Russian


• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Work experience in more than one location or area of work, particularly in field positions is desirable
•Extent and relevant experience in knowledge and information management systems, communication
• Knowledge of a second official FAO language (Arabic, Chinese, French, Russian or Spanish) is desirable


FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.



• All candidates should possess computer/word processing skills
• FAO reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link:

FAO encourages a positive workplace culture to increase inclusivity and diversity within its workforce . FAO applies measures in which all staff members contribute equally and in full to the work and development of the Organization. This includes: 
• elements of family-friendly policies
• flexible working arrangements
• standards of conduct






• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply and submit your application
• Your application will be screened based on the information provided on your online profile
• Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Only applications received through the FAO recruitment portal will be considered
• We encourage applicants to submit the application well before the deadline date

If you need help, or have queries, please contact: 


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