Information and Knowledge Management Specialist. IOC, Lausanne. Open until 30 January 2019

Department: Technology and Information
Location: Lausanne, Switzerland
Contract Type: Temporary
Activity Level: 100%
Entry Date: 01.03.2019
Duration: 9 Months
Deadline: 30.01.2019


Mission

The Information and Knowledge Management Specialist contributes to making available, and to the integrity and promotion of information and knowledge. He/She contributes to activities and  information and knowledge management projects and coordinates and/or leads them. He/She ensures the optimal integration of information and knowledge management practices into existing procedures.

Main responsibilities

• Develops records management expertise within the organisation, and ensures this is shared with colleagues and adhered to. Manages the activities and services that depend on it.
• Manages or contributes to the various projects involving the Unit.
• Contributes to the managing and analysing requests, developing management methods and tools, and adopting and implementing solutions.
• Conducts regular analyses in order to propose improvements and solutions.
• Manages the organisation’s information, legal and financial documents, incoming and outgoing information, reference documents and all administrative archives.
• Is the contact person for internal clients (departments, programmes, etc.) related to information and knowledge management services; identifies possibilities for improvement and risks; offers solutions.
• Provides optimal support and a first-rate service for both internal and external requests; responds to requests and assists users. 
• Contributes to setting up a transparent information and knowledge management process at the IOC. 
• Contributes to adopting best practices in terms of information and knowledge management.
• Contributes to the optimisation and development of information and content management in accordance with the strategies in place and the needs of the institution.
• Contributes to managing the key elements of information management, such as information mapping, classification, etc.
• Contributes to information good governance (policies, procedures, guidelines, norms, etc.).

Training, language and IT skills

• Training in information and knowledge management (university qualification, HES or equivalent).
• Significant and relevant experience in the field of information and knowledge management (5 years).
• Proven experience in project management. 
• Proven experience in content management tools such as SharePoint and records management solutions.
• Knowledge of other platforms – portals and extranets – would be an asset. 
• Good knowledge of new trends, whether in the field of technology or services, linked to a real ability to adapt. 
• Excellent written and oral French and English.