Wednesday, May 13, 2015

Senior Specialist, Corporate Content Management, AD7. Europol, The Hague. Open until 1 June 2015

Europol Public Information

EDOC 749832



Name of the Post:

Senior Specialist Corporate Content

Management within the Strategic and

External Affairs Group in the Corporate

Services Business Area (AD7)

Reporting to:

Senior Specialist Corporate Content



About Europol

Applications are invited for this position at the European Police Office (Europol).


Europol is located in The Hague, The Netherlands, and its main tasks are the


a) to collect, store, process, analyse and exchange information and intelligence;

b) to aid investigations in the Member States, in particular by forwarding all

relevant information to the national units;

c) to ask the competent authorities of the Member States concerned to initiate,

conduct or coordinate investigations and to suggest the setting up of joint

investigation teams in specific cases;

d) to provide intelligence and analytical support to Member States in

connection with major international events;

e) to prepare threat assessments, strategic analyses and general situation

reports relating to its objective, including organised crime threat


For more information please visit Europol’s website

Europol applies a policy of equal opportunity for men and women and

accepts applications without distinction on ground of sex, race colour,

ethnic or social origin, genetic characteristics, and language, religious,

political or other convictions and opinions, financial situation, disability,

age sexual orientation, marital status or family situation. Applications from

female candidates are particularly encouraged. Employment at Europol is

open to nationals of the EU Member States. There is no national quota

system in operation but Europol is required to strive for a broad range of

nationalities in order to keep a well balanced geographical distribution

among its staff members.


Europol has been established under the Council Decision (EC) No. 2009/371 of 6 April 2009.

The Hague, 14 April 2015

Reg. nº: Europol/2015/TA/AD7/173



Background and main purpose of the post

Within the Corporate Services Business Area, the Strategic and External Affairs

Group is responsible for:

a) Supporting the Directorate in providing leadership and strategic direction to

Europol, including corporate support for the effective discharge of Europol’s

governance responsibilities towards the Management Board (MB) of Europol and its

working groups and for the management of Europol’s external relations, including

EU working groups;

b) Developing and monitoring the implementation of the Europol Strategy and the

annual Europol Work Programmes, including the management of effective

performance reporting and the management of the Corporate Programme Office


c) Developing and implementing Process and Quality Management at Europol;

d) Managing and improving processes related to document and records

management, including business product management of the Document

Management System (DMS) and the maintenance of an accurate record of key

corporate documents.



Tasks and responsibilities

The successful applicant will have to carry out the following main duties:

Manage and improve corporate content management within Europol by

- Identifying opportunities to maximise the effectiveness of corporate

content management at Europol, in particular its document- and records

management system other collaboration tools and related processes;

- Developing Europol’s document- and records management system

focusing on functional requirements related to electronic document- and

records management, including electronic workflows and collaboration;

- Developing, implementing and evaluating business processes and

standards in relation to corporate content management.

Provide the Directorate of Europol and staff members concerned with a

complete overview of records presented and decided at strategic level

(making use of the document- and records management system);

Supervise the central archive of records produced at strategic level (e.g.

Management Board, EU bodies and working groups with relevance for

Europol as well as Directorate decisions);

Support the team leader of the Corporate Content Management team in

coordinating the staff dealing with strategic document management

including prioritisation and allocation of work;

Represent the business side in corporate content management related


Perform any other related tasks as requested by the line manager.





4.1 Eligibility criteria:

a. Candidates must

Be a national of one of the Member States of the European Union

and enjoy full rights as a citizen;

Have fulfilled any obligations imposed by the applicable laws on

military service;

Produce appropriate character references as to his or her

suitability for the performance of the duties;

Be physically fit to perform the duties pertaining to the position;2

Produce evidence of a thorough knowledge of one of the

languages of the Union and a satisfactory knowledge of another

language of the Union to the extent necessary for the

performance of the duties.

b. Candidates must have:

A level of education which corresponds to completed university

studies, preferably in the area of Business or Public

Administration, attested by a diploma when the normal period of

university education is 4 years or more;


A level of education which corresponds to completed university

studies, preferably in the area of Business or Public

Administration, attested by a diploma and appropriate

professional experience of at least 1 year when the normal period

of university education is 3 years.

In addition to the above at least 6 years of professional work

experience after the award of the diploma.

4.2 Selection criteria:

a. Professional experience:


Experience in functional management of document- and records

management systems (Enterprise Content Management systems);

Experience in business analysis and process improvement related to

document- and records management (e.g. electronic workflows,

electronic approval of documents);

Experience in managing information in accordance with

confidentiality regulations.


Prior to appointment the successful candidate will be medically examined by one of the institution’s

medical officers in order that the institution may be satisfied that the candidate fulfils the

requirements of Article 12(2)(d) CEOS



Experience in implementing ECM systems;

Experience in project management and change management;

Experience in working in an international, multidisciplinary work



b. Professional knowledge:


Sound knowledge of the concepts, principles and practice of

document- and records management;

Sound knowledge of methods and tools for the definition and

implementation of electronic workflows.



Knowledge of Open Text Enterprise Content Management solutions;

Knowledge of SharePoint 2010 and/or 2013;

Knowledge of MS Project and MS Visio;

Knowledge of the structures of the European Union, its policies and

activities in particular in the area of Justice and Home Affairs.


c. Technical skills and competencies:


Excellent communication skills in English, both verbally and in writing,

with the ability to communicate with a variety of stakeholders and


Excellent organisational skills including the ability to plan, manage

and prioritise workload to meet deadlines;

Excellent drafting skills with accuracy and attention to detail;

Competent user of Microsoft Office applications (MS Word, Excel,

PowerPoint and Outlook) and the internet.

d. Social skills and competencies:


Ability to coordinate a diverse team including the ability to motivate

staff, effectively plan and monitor the work of other staff members

and to provide guidance;

Excellent interpersonal skills including the capacity to work in a multinational


High sense of commitment including the ability to demonstrate a high

degree of stress resilience;

Good negotiation skills as well as the ability to deal with sensitive and

confidential issues;


Ability to function both as an independent professional as well as a

member of a team;

Service oriented approach.

5. Selection procedure


The Contracting Authority sets up a Selection Committee which consists of three

members, one from the Business Area Administration/Recruitment and Selection

Team of Europol, one from the concerned Business Area or Department and one

designated by the Staff Committee.


non-restricted temporary agent posts, particularly for the selection

procedures of experts, the Selection Committee may include up to two additional

members designated by the Contracting Authority on a proposal from the

Chairperson of the Management Board. The additional member(s) will be either a

representative of the Presidency or one representative of the Presidency and one

from another Member State.

The Selection Committee determines candidates’ suitability for the position by

assessing their skills, experience and qualifications against the established job

profile and makes an initial selection from the applications received.

The Selection Committee will invite the 5 highest scoring candidates (short-listed).

All candidates having a score equal to the 5

th highest scoring candidate will be

included to the list of invited candidates.

Shortlisted applicants are invited to participate in a post-related selection procedure,

generally consisting of written and/or practical tests and competency-based


The Contracting Authority makes a decision of appointment on the basis of advice

from the Selection Committee. He will inform the Committee of his decision. All

candidates who attend the selection procedure will be informed of the outcome.

Candidates who attended a selection procedure may request feedback on their

performance of the written test and interview within three months after the

selection procedure. Europol will not be in a position to respond to feedback

inquiries received outside this time frame.

The Selection Committee’s work and deliberations are confidential. It is forbidden

for candidates to make direct or indirect contact with the members of the Selection

Committee or for anyone to do so on their behalf. All enquiries or requests for

information or documentation in relation to the competition should be addressed to

the Europol Recruitment Office.




Scale: AD7

The basic monthly salary is EUR

5 612, 65 (step 1) or EUR 5 848, 50 (step 2).

The step in grade is determined on the basis of professional experience gained after

the education required for the position and in line with applicable implementing



Detailed information on the selection procedure, including the appeal procedure is available in the

Europol Recruitment Guidelines, on Europol’s website.


In addition, if applicable, allowances such as expatriation allowance,

household allowance, dependent child allowance and education may be


Europol offers a comprehensive welfare package comprising additional

benefits such as medical insurance, unemployment and invalidity

allowance as well as a pension scheme.

Salaries are subject to the Union tax but exempt from national taxation.



Terms and conditions

7.1 Probation period

Engagement for this position is subject to the successful completion of a

probationary period of 9 months. Within this period the successful candidate will

have to undergo a post-related security screening.

Europol reserves the right to terminate the contract of employment during or at the

end of the probation period in accordance with Article 14 of CEOS.

7.2 Security screening and certificate of good conduct

All candidates who have successfully passed a selection procedure are required to

apply for a national “certificate of good conduct” at the time an offer of employment

is made. The “certificate of good conduct” must be provided to Europol prior the

signature of the employment contract. In case of unfavourable entries in the

“Certificate of good conduct” Europol reserves the right not to award an

employment contract.

However, the national certificate of good conduct does not substitute a valid full

Personal Security Clearance Certificate (PSCC) that must be obtained for all Europol

staff at the level indicated in the Job Description. A PSCC is a certificate issued by a

competent authority establishing that an individual is security cleared. It contains:

the level of clearance; the date of issuance and the date of expiry. Failure to obtain

the requisite security clearance before the expiration of the probationary period

may be cause for termination of employment contract.

The requested level of Security Clearance for this post UE


7.3 Contract of employment

The successful candidate will be recruited as

Temporary Agent AD7 pursuant to

Article 2 (f) of CEOS, for a period of 5 years

4 (full-time – 40 hours a week).

The contract may be renewed. Only in highly exceptional cases, Europol grants

third contracts of an indefinite nature.

For further information on terms and conditions please consult the EC Staff

Regulations which are available on Europol’s website


For the internal candidates the duration of the current contract will be taken into account in the total

duration of the contract.


Data Protection

The data submitted is processed in order to assess the suitability of candidates for

a position at Europol. All personal data collected for the purpose of the selection

procedure will only be used within this specific context and will not be disclosed to

any third party, except for restricted posts in which the application may be

transmitted to the National Unit and the respective Liaison Bureau.

Any data provided will be treated in strict confidence and in full compliance with all

applicable data protection rules. The legal bases for the processing of personal data

are the Staff Regulations of Officials and the Conditions of Employment of Other

Servants of the European Communities (Title III Chapter 1) and their implementing


All documents provided to Europol will be kept in Europol’s files and will not be

returned to the candidate. Applications of non-recruited candidates will be kept for

a maximum of two years. Data of non-recruited applicants on the reserve list for

appointment will be kept for a maximum of two years after the expiry of the

reserve list. Data of recruited candidates will be transferred to their personal file.

The Head of Administration is responsible for the data processing operation.

Candidates have the right to access, rectify, block and erase their personal data in

accordance with the applicable data protection rules.

Candidates have the right of recourse to the Europol Data Protection Office (Data

Protection Office - PO Box 90850, 2509 LW The Hague, The Netherlands) and the

Joint Supervisory Body (



Additional Information

9.1 Main dates:

Deadline for application:

1 June 2015

Recruitment procedure: to be determined

9.2 Selection procedure

Please refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s

website for further details on the application process and

the selection procedure.

9.3 Contact Details

For further details on the application process please call +31 (0) 70 353 1583 or

+31 (0) 70 302 5075.

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